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    Hello, and thanks for reading...
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    Welcome to Astley & Co Estate Agents

    We are an independent Estate Agent and we aim to provide you with the best service for your next move.

    We are dynamic, experienced and honest. We apply these attributes to every aspect of estate agency, whether it is accurately valuing your property, expert negotiation, or getting you through the twists and turns to a successful completion.

    Yvonne Astley

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Selling
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    Are you looking to sell your property?
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    Selling your property can be great if you pick the right agent! 

    It should be interesting selling what probably is your biggest asset. Interesting to see what price you can achieve. The market is changing at rapid speed at the moment and you'll need an agent who can jump on it straight away. By putting your property live on the market and then responding fast to any viewers requests. non one wants to be left waiting for their viewing request. We strike while the iron is hot!!

    Of course, the process can be littered with obstacles but here at Astley & Co we aim to take the heat out and keep everything calm and sell houses!

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    For Sale Boards
    Some folk are not always keen to have a For Sale board, but the amount of times we get phone call from a potential buyer looking at the board, is too good an opportunity to waste!  

    We actively encourage you to have one of our bright, eye-catching boards that advertises your home on the market 24 hours a day.
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    Photography
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    We take our photography seriously.  We have invested in professional equipment heavily because we mean business and want you the seller to get the best resutls. We want your pictures to look good, better than your competition and showing off all your best bits. 
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    Expert Advice
    It is critical to have the best negotiation when buying and selling a property.  You will need an agent who is experienced and can get the best out of people, sometimes people are shy to come forward with what they are really thinking, we dive in deep and ask important questions. Therefore, it is essential to trust the negotiation is in safe hands and without a doubt, that is us! Trust us. 
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Buying
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    Looking to Buy a House in Norwich?

    Shopping for houses is great fun if its through the right agent!

    It should be fun buying what probably is the most expensive thing you ever purchase. Shopping always feels great, so we aim to help that great feeling with keeping the journey smooth and simple.

    Of course, the process can be littered with obstacles but here at Astley & Co we aim to take the heat out and keep everything calm so you can choose all the accompaniments to your new home!

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    Expert Advice
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    Making an offer can be a worrying thing. 

    We have expertly trained negotiators who will help you achieve the best price without offending the vendor and help you to secure your dream home.

     

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Mortgages and Financial Advice
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    The Benefits of Financial Advice
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    How do you know whether to invest into a property or other financial schemes.  Is it better to pay off your mortgage or keep your money in the bank? Or how should you invest for your pension?  And what about that inheritance? Will your assets be protected if you die?

    These are just some of the questions that a financial adviser will be able to help you with. But good financial advice is not only about answering questions, it's about defining your goals, both immediate and long term, and recommending solutions that fit your personal circumstances to achieve those goals.

    There is more to financial advice then just buying a property, it's the road map that will take you through life.  We here at Hillcrest strongly recommend that you take as much as advice as possible.

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    Martyn will organise your Mortgage, help with a re-mortgage and offer advice for any financial related requirements, whether it is Insurance, Protection, Will writing or anything else, it's all here. 

    Martyn is in the office a couple of days a week, so he is always ready willing and able to meet you here, or indeed he will come to your home if you prefer. 

    Martyn is a family man, Dad to Connor, (who works here on a Saturday) and to Phobe, and married to Tina. 

    In his spare time, Martyn is practically re-building his house by adding a double storey extension, project managing and doing a lot of the work himself. 

     Don't worry Martyn, soon the dust will be gone!

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Meet the Team
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    The Team
    Welcome to our team page. 

    Some of us work full time, others part time, some of us are very experienced and some of us are just starting out on the journey of how to be an estate agent. Either way, you will get the best possible service, because we work to the highest standards and continually adhere to 'continuing our professional development' and constant training keeping up with legislation and the ever chaning economy.   
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    Yvonne 
    Yvonne set up the business in 2011 from scratch. 

    In the beginning, we didn't have a house or a thing to sell but we had lots of enthusiasm have gone on to sell many properties over the years. Yvonne has been trained by the NHS and applies these skills plus her commercial awareness to providing great advice and building the business. 

    Yvonne is Mum to Sam, James and Max, and Nanny to Finley and Gracie. 
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    Martyn 
    Martyn is the Mortgage Advisor, or we call him Martyn the Mortgage Man! 

    You can find him in the office Monday, Wednesdays and Fridays.  Feel free to pop in those times, or we can make an appointment more suitable for you.  

    Martyn will advise on all Financial matters, see our Additional Services page for more of what Martyn does.  
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    Johnny
    Johnny is an apprenctice. Straight from college after completing Chemistry A level and other high-level subjects, Johnny is now wanting to learn a skill and earn a living. A-Level photography has been invaluable to the team to help get the best out of the highest specification equipment we have to take the stunning shots for our properties. Johnny will be involved in every aspect of the business, so you will regularly see him pop up. 
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    Kane
    Kane is an apprentice and learning all aspects of the business. He has recently completed his A Levels including business and photography of which will be very usefull in this industry. Kane will be telephoning you to arrange viewings and anything else you might need to get your sale or purchase moving.  
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    Terence 
    Terence does our viewings and h e will sometimes go to his local appointments on his bicycle. 

    Terence is keen as mustard and he often  arrives extra early to appointments to avoid any risk of being late! If he can't answer your questions immediately, he will make it his mission to find the answer and follow you up. 

    I hope you enjoy viewing with Terence, he is an asset to our agency.  
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    Yvette
    Yvette works on a Saturday. 

    Yvette is an accomplished indivdual and spent many years working for the Norfolk Constabulary as a scenes of crime officer. Now she is retired and enjoying some lighter weekend work. You may have guessed, but Yvette is Mum to Yvonne!
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    Genuine Testimonials
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      Testimonials
      We are proud of the service we provide, and we greatly appreciate the kind testimonials received from our clients. Please take a look and decide for yourself; they make interesting reading. These are genuine and unadulterated, complete with spelling mistakes.

    Testimonials from Sellers

    • Seller Testimonial

      We made the right decision..
      Dear Yvonne,Thank you for helping us sell our house. Your quick and efficient service was truly impressive and confirmed to us that we made the right decision choosing Hillcrest (the personal touch; sound advice; attention to detail; local knowledge and you listened to our needs).We will recommend Hillcrest to all our friends. Eileen & Brian Lynch.
    • Seller Testimonial

      A human face in the maelstrom of moving..
      Yvonne and the Hillcrest team were efficient, competent, positive, quick to respond to queries and always helpful. They got us a price we were very happy with in just 10 days. Unlike other estate agents Yvonne did not talk down to me and she had the courage to present a human face in the maelstrom of moving house. Showing an understanding of how big a deal this was for us she was always there for a reassuring chat about the situation. With her experience she'd always come up with valuable advice to move it forward. I personally found this made the whole process a lot more bearable. Lucy & Mark Townsend. June 2014
    • Seller Testimonial

      Bore the brunt..
      Hi Yvonne,I just wanted to say thank you for helping sell my flat! I know you bore the brunt of all the questions and hassle from the buyer, but from my own point of view you handled everything really well. Mark Jarred 24th April 2014
    • Seller Testimonial

      You kept your calm..
      Yvonne,I would like to thank you for the work you did for us, getting us moved in so so quickly.When we first spoke all those months ago we didn't argue, I was the one that argued. You kept your calm better than I would have, if the boot would have been on the other foot I don't think I would have remained that cool. The two things I do respect about you is, you always answered the phone and if you didn't you would always call back very soon after. The other, when we did speak you more than often made me feel better about the situation. William Corcoran 24th April 2014
    • Seller Testimonial

      What a difference..
      Not having bought or sold property for ten years, in my naiviety I went into a local agent with a big yellow glossy sign over their shop at the centre of the local neighbourhood. The atmosphere between the four or so occupants therein struck me as frosty. From the start, it was a helter skelter ride with their young staff; and apparently money-only-minded directors. They got most things wrong (not least a woeful misrepresentation of the floorplan), but following numerous corrections, I eventually gave them the benefit of the doubt and engaged them for eight weeks sole agency. A mistake. By the eighth week I was losing faith, becoming somewhat annoyed by their 'over-politeness', regular platitudes, and many viewers who were not in a position to buy.In frustration, I sought the advice of a local agent (of long standing) through whom my wife and I were purchasing (in cash) our next property. I liked him from our first meeting. He was honest enough to say that he was now concentrating more on the surveying (FRICS) side of his business, so did not really want to take it on himself, but he had heard good reports of another local agent, namely Hillcrest.What a difference! I went in 'cold' late one Friday afternoon to their modest but well presented and seemingly functional office, browsed the neatly arranged display of properties until the lady at the desk had finished her telephone conversation. Upon completion, I was immediately welcomed by Yvonne Astley, her warmth of personality radiating through a wonderful smile. I related my experiences to date. She listened well. Within a few minutes, I felt a good working relationship had been struck, and after several more, I left very happily to tell my wife the good news.Yvonne came round on the Monday. She deliberately took time to fully absorb our property, taking many photos from well thought out angles to maximise its desirability. Within a couple of days, her very friendly and personable floor-plan-man had also done his stuff, and after a couple more she emailed me her draft 'particulars'....I couldn't really fault them! Not only had she intelligently and fully described the nitty gritty from what had impressed her, (from the view of a potential purchaser), but also she had (again) listened well to what we had said about ourselves and the history of the property under our current occupancy, resulting in some 'personal touches' (not least flattering my abilities!).Despite this rainy 'up and down' Jubilee/Olympic/generally sportingly-distractive summer, we have received a steady flow of quality viewers via Hillcrest, all of which have been definite 'potentials'....and feedback from Yvonne on all (positive or negative, as the case may be). On one fine sunny day, she even came round to take some prettier pictures of our garden in bloom, which she posted on her website without delay.We are now sold STC.Estate Agents? My attitude to the industry has been completely transformed.. thanks to Yvonne. Like any business I choose to use, I look for honesty, integrity and customer focus. She has this in shed-loads....and, indeed, adored the lesser of my two sheds!Recommendation (through trusted people's personal experiences) is paramount in my opinion. I have received so many unsolicited touts, mostly from 'national' agents. Hillcrest (vis a vis) Yvonne, at present a thoroughly more than capable 'one-woman-band', resists doing such, relying on a lower-key approach that does not offend or 'bully' prospective vendors. She has excellent 'people skills', treats her customers with the respect they deserve and indeed, thoroughly deserves any adulation that her industry can bestow upon her.She has my undisputed support, and sincerely wish her well. Andrew Brown
    • Seller Testimonial

      Consistently overcame set-backs.
      During the procedure to sell our house, which (backs onto a main road, has a public footpath along one side and has suffered form a subsidence problem)! we have been constantly reassured by the personal attention of Yvonne in procuring a sale.Dealing on this level with our misgivings and lack of confidence in attracting a buyer, has consistently helped us to overcome set backs. Her continual optimism has been enormously helpful.Conversation is always the better for direct contact and speaking to the person dealing with the sale. A person who we could identify with. Knowing that any left messages would be replied to swiftly and courteously.We have highly recommended Yvonne's 'one to one' approach , to friends and colleagues that may be considering a move to new property. Nigel and Sue Gooch
    • Seller Testimonial

      Wouldn't consider anyone else.
      We have used Hillcrest Estate Agents several times during 2011 and 2012 and they have been extremely successful with the sale and handling of clients. Yvonne Astley who runs the business is very professional and friendly with a passion to sell and offer a service to their clients second to none.I would not consider any other estate agent as many we have used in the past have failed to sell or even bother to promote and actively get involved unlike Yvonne an her team.I would have no hesitancy in recommending this company, which are very hands on.I believe that local business is very important and hate using National Companies who are faceless and very inflexible. Hillcrest have met all of our expectations and the results count for themselves.Although the very nature of our business demands multi agency selling, I believe that all the properties placed for sale over the past 24 months have all been sold by Hillcrest. Robin Colton
    • Seller Testimonial

      Sells it like its her own.
      While going through our house sale we used 2 estate agents, Yvonne being the second.All I have thought since changing is why didn't we go with Hillcrestin the first place!The personal service I received was amazing. Yvonne was available all the time and was contactable via landline, mobile and email. You don't realise how important this is a vendor until you have the normal non personal experience to compare it with.Yvonne sells a house like it is her own and the language she uses is customer friendly rather than estate agent speak.You know when you have outstanding service when people put themselves in your shoes, while I was on holiday the lock broke on my door while Yvonne was doing a viewing. She secured the house and then got a locksmith to change the lock. Yvonne called me to explain situation and say she had fixed the situation which really put my mind at rest. This level of service was beyond anything I have ever received.I hope this gives you an insight into the way Yvonne and Hillcrest operate. Dane Hipkin
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    Disclaimer

    The content on this Microsite has been uploaded by Astley & Co , Sprowston. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Astley & Co , Sprowston. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Astley & Co , Sprowston. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Astley & Co , Sprowston on 01603 415182.