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BOOK YOUR FREE VALUATION TODAY
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    We are a fully independent business that has quickly built up an enviable network of branches across Surrey and Hampshire. Two thirds of our business comes via recommendations, demonstrating that we are totally committed to providing our clients with a proactive and dynamic approach to moving, from start to finish.


    Contact us today and your local property expert will be in touch to arrange your FREE no obligation valuation.

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Bourne's refreshing approach
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    Our tailored service

    We understand that different landlords have different needs.

    Our aim is to deliver a service that's right for each of our clients and one that meets those needs.

    We want to take away all the stresses and strains associated with letting property. Our in-house property management team will ensure the financial elements remain up to date and they will deal with any problems that the tenants may have. This gives our landlords confidence that they are in good hands.

    Bourne offer three management levels of service depending on how involved you would like to be with the lettings process. The majority of our landlords tend to opt for our fully managed service which we hope to be hassle free and where Bourne act on your behalf as liaison with the tenants. We have put together a summary chart which we hope you find useful. However if you would like to discuss the service options in more detail, please contact us to arrange a valuation.

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    Our passion

    We are a local business that's passionate about letting and doing a thorough job from start to finish. We understand that a happy landlord will continue to use us, recommend us and eventually even sell through us.

    At Bourne we have a VERY pro-active and refreshing approach to marketing rental properties and our dedicated team work harder and longer to find the right tenant. Our aim is to let good quality properties to good quality tenants.

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    Our property management team
    Our dedicated team of staff are responsible for the care of our Landlords' properties for the duration of their tenancies. The Property Management Team focus their efforts on building strong relationships with all our Landlords, Tenants and Contractors, and look forward to supporting many more new customers over the coming years.
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    We believe in being completely transparent with Tenants regarding their rights and responsibilities.
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    Health and Safety

    Your Landlord/s and Letting Agents have a responsibility to ensure the property you live in is free from health hazards and safety risks.

    Bourne Estate Agents work closely with our Landlords to ensure they are aware of their legal responsibilities and are kept informed of any changes to legislation regarding health and safety. Below are some of the key areas you should check regarding any property you are considering renting:

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    Gas Regulations
    Landlords must comply with the Gas Safety (Installation and Use) Regulations 1998 and carry out all work and maintenance via a Gas Safe registered engineer. They are also legally responsible for arranging an annual gas safety check, and certificates must be provided to the Tenant and Agent and retained for at least 2 years.
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    Energy Assessments - EPC
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    From 1st October 2008 all landlords in England and Wales are required by law to provide their new tenants with an Energy Performance Certificate (EPC). A Landlord is responsible for providing a valid EPC whether they are managing the property themselves or using an Agent.
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    Fire Regulations
    Any furniture left in the property must comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (as amended in 1993). These relate to the provision of upholstered furniture. If any furniture does not comply with the regulations and carry an appropriate label, it should be removed and/or replaced.
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    Smoke and Carbon Monoxide Alarm Regulation
    Private sector Landlords are required as a minimum to have at least one smoke alarm installed on every storey of their property and a carbon monoxide alarm in any room containing a solid fuel burning appliance. Thereafter, the Landlord is responsible for ensuring the alarms are in working order at the start of each new tenancy.
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    Legionnaires' Disease

    Legionnaires' disease is a form of pneumonia which can potentially be fatal, especially to young children, the elderly or infirm. It is caused by the inhalation of small droplets of contaminated water which contains Legionella. Man-made hot and cold water systems could potentially provide an environment where Legionella can grow. Landlords have a responsibility to ensure the health and safety of their Tenants, including prevention of health hazards such as Legionnaires' disease. Domestic hot and cold water systems which are well maintained, and used regularly minimize the risk of exposure to Legionella bacteria. Other simple controls to help minimize the risk of exposure can include:

    • Flushing through the water system prior to letting the property
    • Remove any redundant pipework
    • Showers which have not been used for a period of time should be run prior to use
    • Run cold water taps, especially where used for drinking purposes, for a short period following holidays or where the property has been empty for a while
    • Prevent debris entering into the system (for example ensure the cold water tanks have a tight fitting lid)
    • Set appropriate temperature controls (for example hot water stored in a cylinder should be stored at 60°C)
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    General Rights and Responsibilities
    We recommend reading the government issued 'How to Rent' Guide which outlines many of the legal aspects to consider when you rent a property.
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    The Lettings Team at Bourne will be happy to help you with any queries you have regarding your rights and responsibilities as a Tenant.
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Meet Our Team...
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    Woking Lettings Team
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    Following the acquisition of Keelans Estate Agents back in June 2015, Bourne were pleased to announce the opening of their fifth office, re-branding from Keelans to Bourne early in 2016. Our prominent office in Commercial Way has been selling and letting property within the Woking area for over 40 years, making it one of the obvious places to visit by those looking to move home.
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    Andy Gearing - Local Director
    Andy is a highly experienced estate agent with over 18 years of unbroken industry experience, including continued progression and strong sales results. This, coupled with his experience across a variety of market locations and ever-changing market conditions, means he is a highly effective agent. His knowledge has been built while working for both corporate and independent agencies and he focuses heavily on customer satisfaction, organisational skills and staff motivation.
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    Brandon Reynolds - Lettings Consultant
    Brandon hails from Johannesburg South Africa. He has always had a keen interest in property and joined the team in 2021. Having travelled the word working on cruise ships, he has accumulated a vast amount of experience in customer service. He is always positive in his approach to helping customers with their property search, going above and beyond to deliver world class customer service. Brandon now lives in the local area and spends a lot of his time exploring the Woking and surrounding areas which makes him a good guide for any landlords or tenants looking to move to the area.
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    Rachal Hilderley - Viewing Assistant
    Rachal brings a wealth of experience working within the industry for many years specialising in sales and lettings therefore offers a great understanding of the ongoing legislation, as well as matching buyers and tenants to suitable properties. Rachel lives locally with her husband and two children.
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    Karen Reynolds - Property Manager
    Karen joined Bourne in July 2020 and with many years' experience in Customer Service and over 5 years' experience in Lettings and as a Managing Agent has a strong background in Property Management. Now that all three of her children have left home she is enjoying her new found freedom and would like to learn Spanish and to make her own clothes.
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    Carol Davey - Branch Administrator
    Carol grew up and currently lives in the Woking area and has bought, sold and rented many properties for her family over the years. She lives with her husband and cockapoo and enjoys spending time with her 2 daughters and her gorgeous granddaughter. She is a big Formula 1 fan.
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