Castledene Sales and Lettings is part of The Castledene Group which has grown into a twelve-branch network with prominently positioned offices across five brands. We employ 50 staff and sell more than 900 properties each year and manage more than 2200.
Our company values are all about being better.
• To give better customer service.
• Have a better attitude.
• Give a better experience.
• Become a better company.
It’s this daily focus on improving that keeps us delivering the high standards of service that our customers expect and enjoy.
Training and Development
You wouldn’t trust your most valuable asset with an untrained person, and we wouldn’t expect you to.
That’s why we have invested so much time, effort, and money into ensuring our teams are trained to the highest levels possible. In fact, every employee within the Group is trained to ARLA standards.
We take enormous pride in being the first estate agency in England to have achieved a GOLD Investors in People accreditation.
This award recognises our dedication and processes in ensuring our people are fully trained in best practices, not just in property but how to treat clients and colleagues.
Our experiences have shown that when it comes to selling your home, our company’s values plus our people’s skills all add up to equal that your experience with us will be a successful and enjoyable one.
The devil is in the detail when it comes to showcasing your home and attracting the interest of a big audience who are looking to move.
The way your property is marketed can make all the difference when it comes to the amount of interest it receives and price it achieves.
• Top quality photography
• Facebook video tours
• Selected properties benefit from aerial photos and footage.
Your property MUST be priced properly to attract maximum interest, that goes without saying but you’d be shocked how many agencies get this wrong. It takes skill and expertise, as well as good local knowledge, to deliver an accurate valuation.
Too high and no one is interested, making it much harder to sell.
Our valuation will always be realistically priced to sell.
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19 Victoria Road, Hartlepool, TS24 7SE