The ethos at Coopers is to maximise the rental return on our landlord's property whilst not compromising on the quality of tenant.
We aim to guide our clients through the lettings procedure as smoothly as possible and be on hand to advise on any issues that may arise. We believe in operating in a proactive manor, always striving to maintain the integrity and professionalism that is synonymous with the Coopers name.
Having worked with landlords since 1986 we have seen many changes to the lettings industry. However fundamentally the basic principles remain the same with the three most important components forming the foundations of our approach.
Our aim is to:
· Achieve as much rent for your property as possible
· Ensure there is no void period where your property remains empty
· Secure suitable tenants for your property, people who pay the rent on time and look after your investment
Whether you own a second home, are temporarily relocating to another area, or are a professional landlord with a property portfolio, we will look after you every step of the way.
Having rented property since 1986, we understand the different requirements of our landlords. Therefore we offer two services which means that all of our landlords are catered for depending on their circumstances, Full Management or Rent Collection.
At the property valuation we will advise you on the rent level you should expect to achieve. We will also advise on décor, minor repairs, furnishing and suggestions to enhance your rental income.
After the photography has been carried out and a marketing price has been agreed, the property will be placed on to the rental market through our various marketing methods. Viewings will be arranged with prospective tenants which will be accompanied by a member of the team. You will be informed of all offers and we will offer advice as well as outlining the terms of the offer including contract commencement date, furnishings and length of contract.
Offers that are agreed are subject to the tenants proving their suitability. Referencing is carried out by the specialist professional referencing company, HomeLet, who obtain employment and landlord references, and carry out credit checks. Once this process has been completed the tenancy agreement is then drawn up detailing the terms of the contract with the tenant. Once both parties have signed the agreement and the first month's rent and deposit is in place the tenant will move in.
Our property management team have the experience and expertise (and patience!) to deal effectively with the various issues that may arise during a tenancy. They are committed to finding the most timely, cost effective and lasting solutions to each issue.
We understand that our landlords are busy people so our property managers take on the vast majority of tasks related to letting out a property. These include: handling tenant queries at all hours, dealing with appliance breakdowns and boiler problems, managing redecorations, deposit administration, co-ordinating contractor visits, sourcing quality tradesmen, collecting the rent on a monthly basis, chasing arrears, renegotiating the contract on renewal and handling any relevant legal notices.
The lettings industry is becoming increasingly regulated with the government implementing more mandatory legislation. In recent times we have seen the introduction of Energy Performance Certificates, Tenancy Deposit Schemes, licensing of 'Houses of Multiple Occupation' and gas safety inspection hatches. Our agents will keep your property in line with the latest legislation.
2012 saw us open our Corporate Lettings department. This complements the existing lettings team who currently look after in excess of 1000 properties. David Head who has been instrumental in setting up the department, outlined the reason for the dedicated Corporate Lettings department:
"Over the last ten years Coopers have worked closely with many of the large corporate head offices in Stockley Park and Uxbridge Town centre as well as building strong ties with the ACS International School, Hillingdon Hospital, NATO, and a number of corporate relocation companies. Companies such as Apple and IBM find it much easier to liaise with designated people who have experience of dealing with corporate lets. Due to the overwhelming demand we felt that this department would give both the corporate companies and our Landlords an unrivalled service offering".
One and two bedroom modern apartments are in constant demand by many of our corporate clients as are larger prestige homes.