Felicity J Lord, Blackheath Village Lettings

I have just had an excellent experience of assistance from Natalie, Teresa and Lily. So quick to reply and so quick to fix the issues. As a landlord, it is so important to me that I feel that someone cares about me, as well as the tenants and I'm getting that warm and fuzzy feeling from the FJL Blackheath Village office :-) RJP, November 2022

I can't recommend Justyna and the team in Blackheath enough - I trust her to always deal with our properties with our best interests. It's refreshing to deal with an agency who I find to be so knowledgable and responsive. Thank you! J. Ellerker, July 2022

Lisa Allen-Hendry has come through for me numerous times over the five years she has handled my flats. As a Landlord, I have enough worries and frankly, to have someone so professional, friendly and diplomatic is a godsend! She is extremely able in dealing diplomatically with tenants and also reassuring me. I have no doubt she is as popular with my tenants as with me because she understands both sides and yet seems so able to protect and give confidence to both! Currently I am in a different situation, and hope to sell one of my properties, and even though she is in Lettings, I have relied on her to help me with a tricky situation and she has done so ably! Making me feel heard and my business with the company cared about. She is exceptional, and I'm glad I can rely on her in this often stressful business of selling my property. N. Freni, December 2021

A trustworthy, honest and friendly estate agent, which is not always the easiest to find.Really liked working with them especially Teresa, Natalie and lily they are brilliant, really helpful great communication which made the whole process enjoyable and easy. Thank you! Mr Ali, November 2022.

As a landlord finding new tenants is never a simple process. Felicity J Lord's listened to my needs, always answered my questions and responded quickly. Thanks go to Justyna and Lisa for smoothing the pathway to a new tenant - well done! N. Medway, December 2022

I had a really great experience with all the people in Felicity J Lord. From day one I was taking care of so well. Scott, Lisa and Justyna were great, they listed my property in no time and arrange viewings after carefully selecting the suitable tenants. Super efficiency. Highly recommended! (Written in 2020 April) I am now in the third year with FJLORD, the high standard service had never been changed. My current property manager is Teresa, she has been really helpful and efficient with regards to my request. I am looking forward to working with her in the next term. (Written in 2022 March) Thank you all again G. Liu, March 2022

I would like to thank FJL with the amazing service provided when looking to rent a property in the SE we can't thank Justyna enough she was very helpful and courteous such a pleasant person who really knows her job unlike other local agents we've tried Although we decided not to rent for another year we know we will be coming to visit Karreena, January 2023

I don't normally do reviews but after dealing with Lily Porter I felt I should. Lily attended to do a property visit, was very polite and very well presented. Since the visit Lily has ensured all maintenance issues have been resolved and kept me updated through out the process. M. Parker, August 2022