About Us
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    Blackheath Village is a unique community of independent shops, great places to eat and drink, superb properties and schools. From here you can be in the City or Canary Wharf in under half an hour but you can feel a million miles away from the hustle and bustle of London life. The village is home to many pubs and restaurants as well as one of London's oldest second-hand book sellers. The famous heath is overlooked by beautiful Georgian and Victorian houses, many of which have been divided into highly desirable flats.

    An exciting new development to take shape in the area, and this part of London as a whole, is Kidbrooke Village, a huge £1 billion regeneration project of integrated neighbourhoods on the site of the former Ferrier Estate. New schools, shops, bars, leisure and community facilities and green spaces are being created in a phased approach in this ambitious and visionary project.

    Whether you're looking to let or rent in Blackheath Village, the Felicity J Lord Lettings team is here to help. We're open Monday to Saturday at 23 Tranquil Vale.

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    Finding your perfect tenant

    The perfect tenant gets you the best price in a time frame that works for you. Everything we do is geared to finding the perfect tenant for your home,
    Here are four reasons to work with us when letting your home.
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    We know and love London

    When you instruct us to let your home we'll use all our insight into London's neighbourhoods and the people who love living in them to your advantage, finding you the perfect tenant, faster.

    We work longer hours than other Agents.

    We know what it's like to live and work in London so we open later than most Agents so we're available between 8am and 10pm every day.

    Simply put, if you choose a traditional 9-5pm Agent, you may well be missing out on the perfect tenant. We'll make sure you don't.

    Our marketing know-how

    Knowing the type of people who live and want to live in your area allows us to target our marketing accurately and find the right tenant, fast.

    Of course, we will present your home on Rightmove and every other relevant property site, but we do much more to gain maximum exposure to find you the perfect tenant. We know the papers and magazines your perfect tenant read, so your home will be visible there too. Good design, professional photography and carefully chosen words mean that when the perfect tenant sets eyes on your home, we make sure it makes a great impression.

    Our people know how to find the perfect tenant

    Our people work with one aim in mind - finding the perfect tenant for your home and securing the best possible price.

    They're trained and inclined to think beyond the obvious, putting in the hard work it takes to find the perfect tenant - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 

    Peace of Mind


    Felicity J Lord fully supports the Association of Residential Lettings Agents (ARLA) code of practice. Formed in the early 1980s.  Arla is the main industry body for lettings agents and lettings agencies in the UK, ensuring member agents adhere to strict codes of practice at all times.


    Felicity J Lord is also a member of the National Approved Letting Scheme (NALS). NALS is an independent licensing scheme for lettings and management agents, which ensures that all members provide defined standards of customer service, are part of a Client Money Protection Scheme and operate a customer complaints procedure with independent redress.


    Felicity J Lord is one of the original supporters of SAFEagent, a Government backed kitemark that denotes firms that protect landlords' and tenants' money through Client Money Protection Schemes.

    The Property Ombudsmen

    Felicity J Lord is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales or lettings agents and consumers who are actual or potential buyers, sellers, landlords or tenants of residential property in the UK.

    Office of Fair Trading

    The OFT makes sure that estate agents such as Felicity J Lord act in the best interests of their customers at all times, and that both buyers and sellers are treated honestly, fairly and promptly.

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    If you're looking for your next home, why should you keep looking with us?
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    Our brand attracts great properties

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. That's why so many characterful properties in London's popular neighbourhoods find their way onto our books.

    Because we work longer hours

    We know what's it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late on weekdays and at weekends.

    Because our people are serious property professionals

    They work with purpose and intelligence to see letting through to a happy conclusion. They love what they do because they rent great homes, in great places.

    We can help you find the perfect property

    Our team will help you navigate hundreds of available properties to find the perfect one for you. Contact them on 02080124413, www.fjlord.co.uk

    Fully regulated

    Felicity J Lord is a founding member of SAFEAgent, a kitemark that denotes firms that protect tenants' money through client protection schemes; a member of the National Approved Letting Scheme (NALS), The Property Ombudsman and fully supports the Association of Residential Lettings Agents (ARLA) code of practice.

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Meet the team
  • Introduction

    Felicity J Lord Blackheath Lettings

    T: 0208 318 0927

    E: blackheath.village.lettings@fjlord.co.uk

    Facebook: Blackheath Village Felicity J Lord Lettings

    Twitter: @BHVillageLetFJL

  • Team Member

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    Anthony Szabo - Area Director Lettings
    Contact Anthony via email at anthony.szabo@fjlord.co.uk
  • Team Member

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    Lisa Allen-Hendry - Branch Lettings Partner
    Call Lisa on 0208 318 0927 or email lisa.allen-hendry@fjlord.co.uk (On Maternity Leave)
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    Marina Carter - Senior Branch Manager
    Call Marina on 0208 318 0927 or email marina.carter@fjlord.co.uk
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    Justyna Swatek - Senior Lettings Associate
    Call Justyna on 0208 318 0927 or email justyna.swatek@fjlord.co.uk
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    Teresa Penkert - Property Manager
    Call Teresa on 0208 318 0927 or email Teresa Penkert@fjlord.co.uk
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    Natalie Carter - Property Management Manager
    Call Natalie on 0208 318 0927 or email natalie.carter@fjlord.co.uk
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    Lily Porter - Property Manager
    Call Lily on 0208 318 0927 or email Lily.Porter@fjlord.co.uk.
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    Lettings Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      Professional and punctual. Extremely knowledgeable
      Felicity J Lord was altogether more impressive than their competition in the area from the outset. Professional and punctual, the first agent I dealt with, Maria, was extremely knowledgeable and gave me very thorough information on their marketing methods, as well as arriving with information on similar properties in the area that they had already rented out. Maria also already had specific tenants in mind, which was very encouraging for me, especially being in a bit of a rush to get everything sorted out before moving abroad. The second agent I have dealt with, Justyna, has kept me updated on progress and really has acted as an agent for the tenants and me, rather than just raking in the cash as per the stereotype! Justyna seems to understand that having lived in the property I actually care about it, rather than just viewing it as a financial investment.I was looking for organised, professional managers to look after our tenants and our property and I really feel that I have found them at Felicity J Lord.

      Briony Hill, June 2016
    • Landlord Testimonial

      I was exceptionally happy with your help
      Thanks for all your help over the last few days and weeks. I was exceptionally happy with the help and assistance provided by all the staff, including Shannon, Christine and Maria herself. It is all greatly appreciated. I'm happy with everything you have done for us so far. I am also very happy with your customer service and, now that I now have tenants in, I hope they stay for a long time.

      Kieron Jennings, February 2016
    • Landlord Testimonial

      An exemplary level of service. Thank you
      A quick email you to say thank you for all your help with finding us at tenant during the run up to Christmas. I am really pleased with both yours and Maria's service. You have been brilliant in finding us tenants during a quiet period. You also ensured that you found us good tenants and that they were suited to our property and would respect it. You have provided an exemplary level of service and been consistent in finding us good tenants. Originally on with a number of agents and you were the only one that found us good tenants and came back to us with regular feedback. I also think your aftercare service has been very good compared to other agents and you work on behalf of us and the tenants to ensure that everyone is clear on what they are signing up to.I always feel confident that you are looking for the most suitable tenants rather than just looking at getting your commission quickly. Thank you so much.

      Sarita Bhatia, January 2016

    Testimonials from Tenants

    • Tenant Testimonial

      We are amazed with the service. Over the moon
      We would like to say a big thank you for all your help and advices with the flat. From the first contact you were really helpful and kindly provided us the most important information about searching a new flat and the whole process of renting it. Our viewings have been arranged very quickly and all of the information about each flat was provided with details and very professional manner. After deciding to rent the flat you and your colleagues from the Felicity J Lord helped us out with the whole process. It was very quick and went smoothly. Christine was extremely efficient and always there when we had a question. We didn't expect to get new furniture before me move in, together with new mattresses, but you made it happened. We are over the moon as we have the perfect home now and you managed to have everything ready just before we were due to go away. We are amazed with the service. Definitely we will recommend you and the Felicity J Lord to our colleagues and friends who will be looking for a flat in the nearest future. Thank you very much once again.

      Daniel Brzezinskai, June 2016
    • Tenant Testimonial

      48 hours from viewing to moving in. Incredible
      Justyna, both you and Maria were the angels sent to help me secure new home. 48 hrs from viewing to moving in was an incredible performance. That was definitely above the curve. Thank you for your help from the first call I made to you and to your booking me in for viewing. I shall be recommending your incredible performance. I shall always remember how you made the process so simple and I will ensure that I live to your expectation every single day in the flat. Thank you for making my life easy again. Thank you for everything you have done for me. Please also extend my appreciation and thanks to Maria.

      Samuel Omoniyi, June 2016
    • Tenant Testimonial

      Kind, friendly, thoughtful, and responsive
      We would like to thank you all your help and hard work to find us our new home. You are not only kind but friendly, thoughtful, responsive and also well prepared. You were also highly professional. Your success is inevitable and we wish you the very best. Thanks for everything once again.

      Laszlo & Viktoria Kis, March 2016
    • Tenant Testimonial

      Highly professional, courteous and efficient
      I want to say that all your colleagues are highly professional, courteous and efficient. You have made this very easy for me so thank you all. You're a great team. On a more personal note may I also say how delightful it was to meet you. Nothing can ever beat you or the service you gave. You were totally amazing, thank you so much Justyna.

      Paul Hughes, February 2016
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