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Shad Thames estate agents
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    Felicity J Lord introduce to Just Mortgages which is a trading name of Just Mortgages Direct Limited which is an appointed representative of Openwork Ltd who are authorised and regulated by the Financial Conduct Authority.

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    The perfect buyer gets you the best price in a time frame that works for you. Everything we do is geared to finding the perfect buyer for your home. 

    Here are four reasons to work with us when you sell your home
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    We know and love London 

    When you instruct us to sell your home we'll use all our insight into London's neighbourhoods and the people who love living in them to your advantage, finding you the perfect buyer, faster. 

    We work longer hours than other Agents 

    We know what it's like to live and work in London so we open later than most Agents so we're available between 8am and 10pm every day. 

    Simply put, if you choose a traditional 9-5pm Agent, you may well be missing out on the perfect buyer. We'll make sure you don't. 

    Our marketing know-how 

    Knowing the type of people who live and want to live in your area allows us to target our marketing accurately and find the right buyer, fast. 

    Of course, we will present your home on Rightmove and every other relevant property site, but we do much more to gain maximum exposure to find you the perfect buyer. We know the papers and magazines and websites your perfect buyer reads, so your home will be visible there too. Good design, professional photography and carefully chosen words mean that when the perfect buyer sets eyes on your home, we make sure it makes a great impression. 

    Our people know how to find the perfect buyer 

    Our people work with one aim in mind - finding the perfect buyer for your home and securing the best possible price.

    They're trained and inclined to think beyond the obvious, putting in the hard work takes to find the perfect buyer - and providing the extra touches that keeps the process from instruction to completion moving smoothly. 

    Peace of Mind 

    The Property Ombudsmen 

    Felicity J Lord is a full member of The Property Ombudsmen (TPO). The Property Ombudsmen provides a free, fair and independent service for dealing with unresolved disputes between sales and letting agents and consumers who are actual or potential buyers or sellers or landlords or tenants of residential property in the UK. 

    Office of Fair Trading 

    The OFT makes sure that estate agents such as Felicity J Lord act in the best interests of their customers at all times under the terms of the Estate Agents Act, and that both buyers or sellers are treated honestly, fairly and promptly.
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    If you're looking for your next home, why should you keep looking with us?

    Our Brand Attracts Great Properties

    Felicity J Lord is London through and through. From branches to signboards and particulars, everything we do appeals to smart, style conscious Londoners. That's why so many characterful properties in London's popular villages find their way onto our books.

    Because We Work Longer Hours

    We know what it's like to live and work in London so we open later than most Agents. We take an increasing number of enquiries from 6-10pm. That's why we're available late on weekdays and at weekends.

    Because Our People Are S erious Property Professionals

    They work with purpose and intelligence to see sales through to a happy conclusion. They love what they do because they sell great homes, in great places.

    The Mortgage Advice Experts

    Plus, mortgage advice is available through our association with Just Mortgages, who represent Openwork Ltd.

    Just Mortgages specialises in providing simple, straightforward mortgage and protection advice to people of all ages and backgrounds.

    Your home may be repossessed if you do not keep up repayments on your mortgage.
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Meet the team
  • Introduction

    Felicity J Lord Shad Thames

    T: 0207 089 6490

    E: shad.thames@fjlord.co.uk

    Facebook: Shad Thames Felicity J Lord

    Twitter: @ShadThamesFJL

  • Team Member

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    Chris Lee - Senior Branch Partner

    Call Chris on 0207 089 6490 or email chris.lee@fjlord.co.uk

  • Team Member

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    Simon Totterdell - Senior Negotiator

    Call Simon on 0207 089 6490 or email simon.totterdell@fjlord.co.uk

  • Team Member

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    Jack Highwood - Mortgage and Protection Advisor
    Call Jack on 0207 089 6490 or email jack.highwood@fjlord.co.uk

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    Testimonials from Sellers

    • Seller Testimonial

      Great service throughout
      Many thanks for your organisation's great service throughout. I used Felicity J Lord to purchase my property and on the strength of that experience, decided to use Felicity J Lord for the sale and I have not been disappointed. Special thanks particularly go to Gavin and Simon their professionalism, friendly approach and their superb attention to detail has been exemplary.

      Mr D Goodchild, August 2016
    • Seller Testimonial

      We would highly recommend FJL
      We would highly recommend the Shad Thames branch of Felicity J Lord and Gavin May in particular. They marketed the sale of our flat and, when we met Gavin initially, we found him to be knowledgeable about the market and very clear and realistic about what we could achieve. Gavin and his team were always available to talk; worked longer hours than most other agencies, updated us regularly on the progress of the viewings and then, once they found a buyer, on the progress of the conveyancing and overall sale until completion. It was a pleasure to work through this process with such a professional and friendly team. Thank you.

      Miss G Granger, August 2016
    • Seller Testimonial

      An extremely impressive level of service
      I was extremely impressed by the advice and level of service from Gavin and his colleagues who secured a quick sale and at a level that exceeded my expectations. I would recommend Felicity J Lord and would most certainly instruct them again.

      Ed Priestley, May 2016
    • Seller Testimonial

      An excellent service from the whole team
      An excellent service from the whole team. Most of my contact was with Gavin May who really went the extra mile to help in every way. Mine was a particularly complicated and long winded sale; no fault of Felicity J Lord and he was there all the way for support and advice. Thank you so much.

      Miss J Smith, May 2016
    • Seller Testimonial

      A most pleasant experience. A great team
      I found working with Felicity J Lord a most pleasant experience and I must praise Simon for his professional approach to selling our house, we had trust in him from the very start through to completion. I would also like to mention Gavin who carried on when Simon was otherwise engaged, they really made a great team and if asked, would l recommend Felicity J Lord to other people, yes, without doubt; l would put your name forward 100 per cent. Once again thank you for your time and for making our retirement financially better.

      Mr A Knowlden, April 2016
    • Seller Testimonial

      I have enjoyed working with you all
      Thank you for all the hard work that you and your team have put into selling my flat. I have enjoyed working with you all, especially Gavin who has always been most helpful and courteous and had such a genuine enthusiasm about my home from the start. I really cannot thank you enough.

      Diane Soames, March 2016
    • Seller Testimonial

      Provided constant feedback and helpful advice
      Gavin at Felicity J Lord found a number of interested buyers for my flat when a previous agency I was with were unable to even arrange a sufficient number of viewings. He sold the flat quickly at very close to asking price. Gavin was absolutely great, providing constant feedback and thoughtful advice. His approach certainly closed the deal. Many thanks.

      Allan Malvar, February 2016
    • Seller Testimonial

      Made the entire sale process straightforward
      I thought the service was exceptionally good. We achieved a very good price, you provided proactive updates throughout the entire process and made the sale process as straight forward as possible. Thank you.

      Phil Michel, January 2016
    • Seller Testimonial

      The service provided by the FJL team was terrific
      I never thought I would ever write a testimonial for an estate agent but the service provided by Simon and the team at Felicity J Lord was terrific - the best I have come across. In the past I have been passed around from person to person, but here we were looked after by a small team who were familiar with us and the property. They gave good advice, kept us informed without over-doing it, were polite and I felt they had the right balance of keeping our interests at heart while still looking after the client. In the last few weeks when solicitors were holding things up, they intervened and talked sensibly to our buyers and cut through the red tape.

      Sue Ryan, December 2015
    • Seller Testimonial

      The service we have had has been outstanding
      I can honestly say that the service we have had from Simon and the team at Felicity J Lord has been outstanding. They obtained very near asking price in a very short time and without any problems at all. Thank you.

      Jim Harold, June 2015

    Testimonials from Buyers

    • Buyer Testimonial

      The best of all our estate agent experience
      Having dealt with many estate agents for both the sale of our flat and also our house search and purchase, we can honestly say that working with Simon was the best of all our estate agent experiences. Firstly, Simon is a calmly spoken, honest and most importantly, professional individual who treated us with nothing other can courtesy and respect. Having now had extensive experience of many agents, this is a rare quality and, one that should be applauded. Our sale had numerous administrative delays, but Simon kept in touch without applying unneeded pressure. Overall we feel we had an excellent experience of Felicity J Lord, which was all thanks to Simon.

      Rhys Orford, August 2016
    • Buyer Testimonial

      I cannot fault their dedication and attention
      My Experience with Felicity J Lord was that of excellent communication. My calls and emails were attended to immediately by Chris with he gave his support throughout. Chris has been a valuable link between myself and my vendor enabling both to understand exactly where we were in the process of buying and selling. I was kindly offered the opportunity for another viewing even without asking. I cannot fault his dedication and attention. I am completely happy with the outcome and I am now looking at completion in a couple of days. Thank you very much indeed for all your effort in following and seeing this through. Much appreciated.

      Alev Zeki, February 2016
    • Buyer Testimonial

      The level of service I received has been excellent
      From the start, the level of service I've received from Felicity J Lord and Simon has been excellent. Simon has throughout the process kept me informed about progress and even though where there hadn't been any progress, he always gave me a call to let me know the current situation. In addition, he was always available to respond to my queries. He also played a pivotal role in moving the process forward by chasing the different parties involved for delayed deliverables. Buying a property can be stressful, but dealing with Simon made it so much easier.

      Kimmi Parkki, June 2015
    • Buyer Testimonial

      FJL from day one have been extremely professional
      I have bought 3 properties through the Shad Thames branch of Felicity J Lord and am about to purchase a 4th. I have found the company from day one extremely professional, courteous and honest. My queries have been dealt with efficiently and quickly and often I felt like I was their only client.I love the fact I can call at any reasonable time and always get a reply - In particular the staff I have worked directly with have been very straightforward and I have been treated with respect and I have also been guided to make great purchases for my particular brief and needs.I would not hesitate to recommend Felicity J Lord and look forward to future business with them.

      Kate Holmes, June 2015
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    The content on this Microsite has been uploaded by Felicity J Lord, Shad Thames. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Felicity J Lord, Shad Thames. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Felicity J Lord, Shad Thames. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Felicity J Lord, Shad Thames on 020 7089 6490.