
Hearnes Estate Agents, Poole
18-20 Parkstone Road, Poole, BH15 2PG

Who Are We?
Hearnes Estate Agents was set up in 1996 by Lyndon Le Boutillier and Lynda Hearne. Lyndon had been working in Estate Agency since 1982 and Lynda had been working in a customer service industry. They decided to open their own office in Bournemouth Town Centre after researching the local market. As committed Christians they believe their clients deserve a standard of service which was both ethical and effective. "We always endeavour to understand our clients' real needs and fulfil them in a way they have every right to expect. We expect them to judge us on how well we achieve these aims."
The business grew quickly and they married in 1998 and opened their second office in Ferndown shortly after. This was followed by an office in Ringwood. In 2006, just before the birth of their fourth child, Lyndon had a skiing accident which meant an 18 months' recovery. The Bournemouth Office was sold to a leading international estate agent during this time.
Sally Gravener and Anthony Holtom then bought into the company in 2010 as Shareholders and Directors, running the Ringwood Branch. They brought with them a huge wealth of experience and local knowledge. In 2013 we moved back into Bournemouth town centre and the original Hearnes site was re-opened by Sally.
Alan Gosgrove in Wimborne was then incorporated by Hearnes, who rebranded it in 2014 with Mark Stylianou joining as a Shareholder and Director.
All the directors of Hearnes believe in giving excellent customer service and being the best they can be. From the start, they set out to change people's perceptions of estate agency; to prove that friendliness and professionalism can go hand in hand; to be open and straightforward and always be ready to help; to be responsive and accountable and live up to every promise they make.
Testimonials
SELLER
Laura - I was very impressed with the consideration of the gentleman that came to value my property. He adhered to Governmental rules and wore a mask , unlike the other agent . He was polite, concise and understanding of my situation. Within an hour I had an email with the valuation letter attached. What more can you ask for? I would highly recommend this great Estate Agents.
SELLER
Mr Cox - As many others have said, Hearnes (Poole) have been fantastic right from the very first phone call. We knew we were in safe hands straight away. They swiftly took amazing photos and created a great written summary of our property - both perfectly highlighting the key features. The marketing was in depth and top class, much more than just plonking it on Rightmove. The sales team were highly professional and motivated, whilst always very friendly and eager to help. The office team dealt with all incoming/outgoing information and messages smoothly and efficiently, once again whilst being friendly and helpful. Great stuff, pleasure to deal with and highly recommend.
SELLER
Mr & Mrs Coombs - Thank you so much for your professional service in selling our apartment. You have been so professional from start to finish, so helpful and reassuring the whole way through. You went far beyond the call of duty especially helping us "OAPS" with filling in all those solicitor forms. It was such a huge weight off our minds. May God bless you and continue to make you a blessing to many.
SELLER
Ms Johnson - Brilliant service, always helpful and kept us upto date with progress. Thank you.
SELLER
Tanya - Emma, I cant tell you how excited we are now and the relief of finally going into a weekend without the disappointment of not knowing what's happening.... it's incredible... and it's all thanks to you!! This is all because of you... your kindness, your unfaultering persistence and patience.... we can never thank you enough
SELLER
Ms Johnstone-McCarthy - The quality and care of service that Lynda, Lyndon and their team provide is outstanding. I was never made to feel like just another customer and the commitment and communication cannot be underestimated. In what can be a tricky journey, I felt I had a team behind me the whole way and can't thank them enough for their supportive and caring approach. A 5 star service all round.
BUYER
John & Esa - Dear Lyndon, After a long wait, finally we had the exchange of keys today. This made possible because of your help, and we are so grateful. We came in Hearnes office to collect keys but you were not there. Everyone was so happy and excited and we were so thrilled. Again, thank you and all the staff so very much. We acknowledged your hard work, and so privileged for the gift we received. Big big thank you to all and may God bless you all
BUYER
Mr Williams - Finally got there! I found a property already under offer and asked to be contacted if the purchase fell through. Thankfully Lyn remembered me and called two weeks later as unfortunately the buyer was not able to progress. A challenging purchase as it was an executor sale on a property requiring significant work. Emma really helped with the negotiation and brokered meetings with the sellers solicitors which helped. It seemed slow progress but Emma kept me informed and worked with my mortgage broker. She worked with my solicitor to complete the purchase. Thank you. Now the work really begins on a property I hope to turn into a lovely home..... eventually.
BUYER
Mr Scott - I have recently bought my house through Hearnes and have been in regular communication with Emma and the team. Communication, attention to detail and customer care has been perfect. I work in this industry and deal with many agents but Hearnes are in my opinion one of the best. Keep up the amazing work and thank you for the service.
BUYER
Ms Osborne - I recently purchased my new home in Poole via Hearnes and was very impressed by the excellent quality of service, professionalism and frequent communication provided by Lynda Le Boutillier and her team. I would highly recommend them to others.
BUYER
Mr & Mrs Shephard - We recently used Hearnes for the purchase of our new home. From start to finish the process was really smooth and the team did an excellent job in keeping us updated with everything throughout the process. Even through the tough period we have been going through the team remained professional and committed to helping us secure our forever home. Special mention must go to Emma who has been amazing for us, she was also at the end of the phone to help us and give us advise and no matter what time of the day she would come back to us with details updates on our enquires. She was an absolute star. We appreciate all the hard work that was put in by the team, they were professional, committed and super super friendly and removed the stress and worry involved in the process of buying a home stress free. Thank You Thank You Thank You!!!
Sold Properties

£250,000
Patchins Road, Turlin Moor, Poole, BH16
Terraced

£300,000
Argyll Road, Parkstone, Poole, BH12
Semi-Detached

£400,000
The Avenue, Branksome Park , Poole, BH13
Apartment

£485,000
Landers Reach, Lytchett Matravers, Poole, BH16
Detached

£315,000
Brixey Close, Parkstone, Poole, BH12
Semi-Detached Bungalow

£299,950
Creekmoor Lane, Creekmoor, Poole, BH17
Semi-Detached Bungalow

£275,000
The Avenue, Poole, BH13
Apartment

£130,000
Strand Street, Poole, BH15
Flat

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Poole
18-20 Parkstone Road, Poole, BH15 2PG
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