Hearnes Estate Agents, Ringwood

Mr & Mrs L from Ibsley - Thank you for finding a buyer for my property, I was most impressed by all your staff but in particular Dan and Kristie who were very proactive in finding different ways to promote the property and also keeping me informed during the process. It is not an easy market at the moment but they worked hard to find a buyer despite the fact. I would certainly use your company again in the future.

Thank you so much for the excellent service you have given us in selling our house. From the moment you came out to value our house through to the point of completion your staff have been wonderful. Always efficient, professional, and extremely polite, an absolute pleasure to deal with. From Listing on Rightmove to us accepting an offer it took only 3 days . We will recommend you to all our friends and neighbours! Thanks again Emma and Dan Cedar Gate, Ringwood.

Mandy and Pete from Ringwood Dear Anthony, Although we are sure you are aware of the excellent team you have at Hearnes in Ringwood, we would like to bring your attention to Dan Godwin. He sold us our house 3 years ago but with the family getting older, we decided now was a good time to move again. Dan not only found us our buyer but also informed us of a property he thought we would like, that had come on the market, despite the fact it was on with another estate agents. He was indeed correct and we are due to exchange this week. As with any house sale, it never seems to go to plan and two of our previous buyers pulled out. Each time, Dan was one step ahead of the game and had another buyer in mind. He always kept us informed and went above and beyond what is expected of an estate agent, offering an out of hours service and in stressful times, acted as my personal counsellor!! We hope we are not speaking out of turn, but estate agents in general have a rather bad reputation. Dan Godwin has completely changed our opinion of this and I will always return to Dan for any future sales. Please make sure he never leaves!!!! We feel Dan needed this recognition as it's the very least we can do in return for everything he has done for us (on your part, you could give him a pay rise!!) Thank you all for all your help, it really is much appreciated. Many Thanks, Sellers in Northfield Road, Ringwood

Miss B from Ringwood - Thank you for selling my house so quickley. I am thrilled with my new place which I wouldn't have got without your professional and friendly service.

Mr & Mrs B. Fairlie Park Ringwood - Dan, thank you so much for everything you did to make our move possible. We can't beleive we are now in our dream home and the effort you put in with the rest of the team to make this happen. Do pop around for a glass of wine sometime!.

Mr Q from St Leonards - When I handed in the keys for the last time it made me want to write to thank you for the outstanding service you provided. Many of us consider estate agents to be ranked in the same league as ********, ***********, and worst of all ******* but dealing with Hearnes has changed my view entirely. From our first meeting you were professional and solidly on your client's side throughout. Colleagues and friends who are going through, or have experienced selling or buying elsewhere are jealous of the treatment I have received as they haven't experienced anything like it from their agents. You deserve every success, well done.

Mr and Mr L 07.02.2020 Thanks again for your wonderful help and support in selling two properties for my brother and I.

Mr and Mrs B Mockbeggar Dear Sarah, Without you , we don't think we would all be moving today, you have been a star

Mr E and Ms K Wren Gardens, Alderholt Fordingbridge A BIG THANK YOU to you for your excellent photos. I am convinced these were the selling point

Mr and Mrs S Ringwood 12.09.20 We had the pleasure of selling our house through Kristie and the Ringwood team back in August and wanted to send a quick email regarding our experience. In a society where estate agents don't often have the best of reputations, Kristie was able to disprove all the critics! She offered us an absolutely fantastic service - was always happy and positive and remained professional throughout the whole experience. She called to give feedback without fail following every viewing and remained in constant contact - even on her days off. This level of service continued right through to completion where she was always up to date with the developments and knew exactly what was going on at each stage of the chain and was able to provide us with this information - I was amazed at how proactive she was in ensuring that she was always one step ahead of us and knew the answers to any questions we had! We would, without hesitation, recommend Kristie and the Ringwood branch and just wanted to send a heartfelt thanks to Kristie for making the house selling experience so positive and stress free for us.

We just wanted to write to thank you so much for the support you gave our recent Duck Race and Fete. The Teddy Bears Pre-School Duck Race and Fete, held on Sunday 13th May, raised an amazing £2073 after expenses!. This is a fantastic total and the money raised will go directly to providing wonder new resources and an exciting learning environment for our pre-school children. Without your support this amount would never have been possible and we are so very grateful, as are the children and staff.

The H's from Camberley, Surrey. You made the sale of our property so easy from a distance. We were really confident that you had matters completely under control from the start and never had to worry at all about the property selling. Brilliant, thanks.

Mr P from Sandy Lane, St Ives. Thank you very much for your enduring perseverance over the past months. Moving is not something we wish to endure in the foreseeable future, but if and when we do, we know where to come. Thank you so much for your support, patience and keeping the faith.

As Sales Progressor at Hearnes in Ringwood, Sarah has worked tirelessly on our behalf. Despite two abortive sales she battled on and came up with creative solutions to enable us to move to our new home. Sarah has a polite and friendly manner which encouraged confidence when everything looked like it would not be possible. Our sale and purchase experience has not been without it's trials but she gave 110% effort when chasing loose ends to ensure it finally succeeded. Thank you Sarah for all your help and support. Mr and Mrs F - Ringwood

Hi guys, I just want to say thank you for being the best estate agent for me. There really is no one who can come near you in terms of attention and service. Sally T Jan 2024

Thanks so much for your work in looking for houses for us and being the best estate agent we came across - only sorry we were not able to buy from you in the end. All the best Deryck and Sara

Dear Mr Holtom, I'm writing to you both to express my gratitude and my thanks for the amazing work done by your colleague Sarah in progressing our purchase of ** Gainsborough Road. Over the past few weeks she's managed to keep all the various solicitors and agents on track - (a task made hugely difficult by many factors). Throughout all this Sarah has worked her magic over all parties and we finally exchanged contracts this morning - something I despaired last week would never happen. You have a treasure on your staff and I hope you value her in the future as much as we have throughout our buying process. Best regards David & Ruth

The process was made far easier due to the fact that we always had one point of contact. Sarah was amazing from the point that we agreed the sale all the way to completion. It certainly pays to have a dedicated person to progress your transactions from the buyers perspective. Martin, now in Hurn Road

Hi Anthony We moved house on 26th February 2021. It had been a long process for sure. However, we just wanted to thank Sam for all his help! Without his help, patience and positive attitude I don't think we would have got there. He definitely, went above and beyond and did absolutely everything he could. Not sure it was the most profitable transaction for you guys, if you look at the time involved but it definitely helped three families to get to where they wanted to be. We have recommended you to our neighbour who is thinking of moving and would be happy to recommend to others. Thanks again Nicola and Tony

Thank you again for your kind words earlier Sam. As you may know, this journey first started for us with Nicky in Nov 2019 when we wanted to buy a property in Ferndown. We viewed a few houses after that in between lockdowns with yourself Sam and Jayson, then we found a property in Ashley Heath in June 22 and knew it was the one. So it's been a very long process and the best thing we did was to ask you to sell our house in September. We are still shocked and impressed that you found the right buyer at the right time less than 2 weeks later! You have all played a huge part in making this happen finally, from Jen doing a smashing job on the 3D tour to sharing viewings amongst you, fielding endless questions from our buyers, keeping us informed along the way and for also being patient and very helpful with all the hiccups and stressful times, we cannot thank you enough for your hardwork, perseverance and professionalism, you really are the best! Hopefully the next week now goes smoothly, we will see some of you next Friday when we drop keys off but we will be sure to pop in again when you are back Sam to thank you in person!

We have just moved in a week! I didn't think it possible, but it seemed quite "normal" at Hearnes... why wait? Its our favourite house ever too :-) Andy & Angela, Ashley Close, Hightown

Mrs D Ashley Heath 18.09.2020 Just a quick email to say thank you for your help the other day regarding the potential extension of our new home. We are seeing an architect next week so that the initial renovations will fit in with a our future plans. If you have any useful contacts that you are happy to recommend we would be most grateful if you could email them to me. On a separate point i would particularly like to thank Sarah for her help in liaising between Andrew and his solicitors. Our solicitor was good at finding and resolving the legal issues, however, Sarah did fantastic job, pulling it all together and ironing out the sort of issues that may have delayed the sale. Her professionalism and her polite friendly approach are commendable. You have a great team, who I would happily recommend, but for me, this is my forever home so we won't be selling in a hurry.

Having dealt with Hearnes at Ringwood before when they sold our house in 1999, and did so very professionally, we put our current house on the market with them as before. They really operate their estate agents business very well. It doesn't seem to make any difference how long your property has been on the market with them, they still seem to put an awful lot of effort into arranging viewings and always accompany any prospective buyers. We've always had many more viewings through Hearnes than any of the other estate agents. The staff are always very pleasant, and I would like to make a special mention about Sarah Govier, who worked tirelessly to make a very difficult chain stay together until the day of completion. Yours sincerely A Local Happy Resident'

Jen you are amazing and the house is like a dolls house to be played with. I enjoyed exploring. I love the 3D floor plan. Really helps to visualise how everything is laid out! I'd buy the house if I weren't selling it based on how you have presented it.

Mr and Mrs A 22.09.17 My wife and I have recently purchased the said property above, using Hearnes and thought to send you all a little feedback on our experience. This was our first purchased property and so, the entire experience was slightly daunting especially taking into account the sudden and unexpected loss of my wife's mother early in the year, which brings with it, its own stresses. From the outset, we viewed several properties in the St Ives area and our dealings were with Colin Cattermole. On various occasions, my wife would have met Colin without me due to my work commitments and each time she would come back to me with positive feedback about her dealings with Colin. I myself subsequently and separately met with Colin, to again view the same properties. Nothing was too much trouble for him, we were always greeted with a smile, he was always welcoming, approachable and especially sensitive when dealing with my wife regarding the passing of her mother. Once we viewed H Rd and decided it was the property we wanted, the help and advice given to us by Colin was commendable. The process itself, due to the amount of queries raised by my wife and I through our solicitors, was tough and extensive, it seemed to go on and on but all the way through, Colin was available to answer questions, to reassure us he was there if we needed anything and to try and push for answers from opposing solicitors to help speed the process up, as even we were getting quite frustrated by this point. Nevertheless, at no time, throughout all our meetings, telephone calls or emails, did Colin's attitude or drive to get us into our new home ever change. He is an extremely professional individual, with great business sense, passion and drive to succeed but the two things that set him aside from all the other estate agents we dealt with, including those that sold our property in Bournemouth, was his sincerity and his honesty. Working in an industry that, to my mind, can see individuals heavily criticised by association, Colin epitomises, for us at least, what all in real estate should aspire to. His honest, genuine and down to earth nature will ensure that any of our future property requirements, or indeed those of friends and colleagues, will see the first call or visit being made to Colin, every time. The traits he possesses are very rare in people nowadays but highly sought. Just to finish, I would just like to say what a pleasure it has been dealing with Hearnes and especially Colin. My wife and I wish you all, every continued success in the future and look forward to dealing with Hearnes again