Title

Known for Quality - Known as Henderson Connellan
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    Founded in 1993 by Caroline Henderson, originally from Dundee, Scotland and Bryan Connellan from Northamptonshire, both trained in London where they were awarded 'Office of the Year' in 1988 for the UK's largest estate agency chain. They later sold properties in Australia and USA where their understanding of the most advanced selling techniques in the industry have since guided Henderson Connellan to achieve even greater levels of personal service and innovation in the marketing and advertising of property.
  • paragraph

    • The pioneering flair of the company was first demonstrated by the inclusion of floorplans in brochures, open house days, and the use of inspirational captions and storylines, for every property. Our innovation has continued within our offices which now represent the latest technology and set the scene for a dynamic approach within the business of estate agency.

    • "Before we took the daunting steps of starting our own business we always knew that Henderson Connellan, above all should be known for setting new standards in estate agency service. 'Out with the old and in with the new!' We wanted a company that would be both exciting and stylish in how it sold property and one that was founded upon an ethic of hard work and an unyielding commitment to our clients."

      Bryan Connellan

    • Our first slogan was 'It's time for a change' and back then the response to our new approach was fantastic and much appreciated.

    • Today we say 'Known for quality - known as Henderson Connellan'

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Title

Why choose Henderson Connellan?
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    Finding a Tenant

    Henderson Connellan have been sourcing and renting to high quality tenants for landlords since 1993. In an age when letting companies come and go this is an important element of our success as many landlords can be assured of our professionalism, longevity and a caring attitude right from day one! Indeed, tenants also recognise Henderson Connellan as a company that has been established for a long time and will treat them fairly and with integrity resulting in thousands of tenants contacting our company each year. Sustained advertising on websites such as Rightmove.com attract tenants to our company each and every day.

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    The Tenant Selection Process

    This is one of the most important aspects of our letting business. Getting this right means that our landlords can enjoy a comfortable time letting their property and our tenants can find a property they are happy in and can treat with respect and care. Our screening process ensures that the chosen tenant undergoes rigorous reference checks examining their ability and desire to maintain our client's properties to a high standard.

    Once a prospective tenant has passed our checks, our lettings team will prepare the residential tenancy agreement and explain all the legal obligations contained there-in.

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    Free Market Appraisal and Property Advice
    Established in 1993 Henderson Connellan possesses unrivalled knowledge of rental values in the area. We constantly raise the bar by delivering on our landlords expectations on rent and we are always available to provide property advice and commentary on market conditions FREE OF CHARGE.
    Our success depends upon our service and how often our landlords recommend us.
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    Experts in our Field

    Henderson Connellan employs professional and experienced property experts with our 5 branch directors enjoying 90 years of combined estate agency experience between them. Indeed the company prides itself on its people, their quality, their ethics and their endeavour. We strive to constantly outperform in our market sector and we can do this by demonstrating an average term of service of 7.5 years across the company. This ensures consistency, happiness and productivity.

    In short you may well deal with the same property professional at Henderson Connellan on your next rental transaction. Familiar faces and constant good service are the hallmarks of this company.

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    Viewings Personally Accompanied
    Personal service is extremely important to our company and as such we ensure that we employ a large enough rentals team to provide a high level of service where our prospective tenants can meet our people at the property.
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    Imaginative Captions and Storylines
    We are often complimented by landlords and tenants alike on the imaginative and inspirational captions and storylines we use for describing our properties for let. We believe it is vitally important to select the highlights of each of our properties and include them in thought provoking captions. It works because tenants remember our properties whether they have seen them on the internet, in the local press or in our colour brochures.
    Over the years we have built up a loyal readership
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    Training and Legislation
    Some of the training our lettings staff have undertaken
    • TFP Dealing with Difficult People for Lettings Agents
    • TFP Lettings and The Law: The Localism Act 2011, The Energy Act 2011
    • TFP Bespoke Legal Training: Section 11 Landlord Responsibilities and Liabilities, Section 13 Rent Increase
    • TFP Property Letting & Management: Mastering Inventories, Deposits and Damages Disputes
    • DPS Dispute Resolution Training Course
    • Landlords Lawyer: Basic Legal for Lettings
    • Landlords Lawyer: Deregulation Act 2015
    • Landlords Lawyer: Gaining Possession
    • Landlords Lawyer: Housing of Multiple Occupation and Housing Health and Safety Rating System
    • Landlords Lawyer: Compliance
    • Landlords Lawyer: Consumer Protection Regulations
    • Landlords Lawyer: Advanced Legal Training
    • Landlords Lawyer: Data Protection and GDPR
    • Landlords Lawyer: The Accelerated Route for Possession, the claim form and supporting documents, The Hearing, Death: what to do if your Landlord or Tenant dies
    • Landlords Lawyer: Tenant Fees Bill
    • Homelet: The Referencing Process and Products
    • Homelet: Compliance Training
    • Homelet: The Evolution Training Event
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Tenants
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    Not only can our tenants benefit from over 25 years' experience in the Lettings industry enabling our company to give both helpful tips and advice along the way, they can also benefit from Henderson Connellan concierge service concierge service assisting with everything from the switch-over of utility providers, removals, storage and cleaning to broadband.

    We also offer an online maintenance reporting system called 'Fixflo' giving tenants the ability to report repairs on the move at any time of the day, 24/7, 365 days of the year.
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Title

Meet our Lettings team
  • Introduction

    Our team demonstrates an average term of service of 7.5 years across the company which ensures for our clients consistency, productivity and a smile to go with it. In short you may very deal with the same friendly property professional at Henderson Connellan on your next house purchase or sale.
  • Team Member

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    Sarah Laycock - Associate Director 
    Sarah joined Henderson Connellan in 2009, bringing skills and a wealth of experience gained over the past 7 years whilst managing a dedicated customer service team at Thomas Cook Direct. Sarah joined Corby's property management department in December 2012 and is enjoying the challenge and is growing the department into the market leaders.In her spare time she is kept busy by her sons Freddie and Jonah, and enjoys socialising with her friends and large family, and thoroughly enjoys living in Gretton. Sarah's favourite restaurant is the Kings Head in Polebrook.
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    Carina Ross - Lettings Consultant 
    Carina joined Henderson Connellan in 2007 where she successfully managed the busy property management department in the Market Harborough office. After 8 years, Carina moved to Derbyshire for a change of scenery and to enjoy the Derbyshire Dales where she worked as a Legal Secretary in conveyancing.Coming back to her roots in 2018, we welcomed Carina back and she now works within the industrious property management team in our Corby office. In her spare time, Carina likes nothing more than to spend it with both her son and a Collie cross dog called Shay who keep her busy. Favourite restaurant is Ascough's in Market Harborough.
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    Laura Clark - Lettings Consultant 
    Laura is our newest member of the team at our Corby office, joining us in August 2018 and is enjoying the busy environment! Laura has lived in Corby all her life and has a good knowledge of account management and customer service. In her spare time, Laura enjoys keeping fit and active and regularly attends Zumba along with other fitness classes. Laura is a big animal lover and has recently just bought a kitten who is keeping her on her toes around the house! She enjoys city breaks with her Husband when travelling away from home and her favourite restaurant is The Palmichael In Burton Latimer where any pasta dish hits the spot!
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    Bradley Allen - Centralised Property Management 
    After previously working in logistics, Bradley began his career in the property industry in 2017 before joining Henderson Connellan's rental team in 2018.Bradley manages the busy property maintenance division for Henderson Connellan's Corby and Kettering branches.Bradley has an adventurous spirit having visited many different locations across America and Europe.Bradley's ability to multi-task and prioritise action plans is very important to our landlords and tenants which is always reflected in positive feedback.Favourite Restaurant: Thornhill Arms, Rushton
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    Emily McGowan - Lettings Administrator
    Emily joined the rentals team in early April 2018 bringing with her not only a bubbly personality but also a desire to deliver outstanding customer service to our tenants, landlords and contractors whilst dealing with the tough job of maintenance and administration.Emily's finely honed administration skills come from her past career in account management within the world of telecommunications. Outside of work Emily enjoys going to live music gigs. Her favourite restaurant is Thai Garden, Rothwell.
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    Connie Green - Lettings Administrator
    Connie joined Henderson Connellan rentals team in October 2017.She has lived in Kettering all of her life and previously worked at an accountants as a junior secretary for 2 years prior to starting her exciting new role at Henderson Connellan. Connie swam for the Kettering swimming club and the county for many years winning numerous competitions and now has a fine collection of trophies and medals.When not in work Connie loves photography, art, and seeing her friends and is currently attending night school in photography.
Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Henderson Connellan, Corby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Henderson Connellan, Corby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Henderson Connellan, Corby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Henderson Connellan, Corby on 01536 409717.


    Title

    Known for Quality - Known as Henderson Connellan
    • paragraph

      image cannot be displayed
      Founded in 1993 by Caroline Henderson, originally from Dundee, Scotland and Bryan Connellan from Northamptonshire, both trained in London where they were awarded 'Office of the Year' in 1988 for the UK's largest estate agency chain. They later sold properties in Australia and USA where their understanding of the most advanced selling techniques in the industry have since guided Henderson Connellan to achieve even greater levels of personal service and innovation in the marketing and advertising of property.
    • paragraph

      The pioneering flair of the company was first demonstrated by the inclusion of floorplans in brochures, open house days, and the use of inspirational captions and storylines, for every property. Our innovation has continued within our offices which now represent the latest in technology and set the scene for a dynamic approach within the business of estate agency.
    • paragraph

      "Before we took the daunting steps of starting our own business we always knew that Henderson Connellan, above all should be known for setting new standards in estate agency service. 'Out with the old and in with the new!' We wanted a company that would be both exciting and stylish in how it sold property and one that was founded upon an ethic of hard work and an unyielding commitment to our clients."

      Bryan Connellan

    • paragraph

      Our first slogan was 'It's time for a change' and back then the response to our new approach was fantastic and much appreciated.

      Today we say 'Known for quality - Known as Henderson Connellan'

    Contact us

    Title

    Why choose Henderson Connellan?
    • paragraph

      Free Professional Photography
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      - Elevated external images using camera poles

      - An understanding of light and shade

      - Showcasing the 'best' your property has to offer

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      Our Property Newspaper
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      Henderson Connellan's very own professionally printed property newspaper, distributed every 90 days and personally delivered through your potential buyer's letterbox.

      Our digital version of this newspaper can be found on our website at www.hendersonconnellan.co.uk

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      London Exposure
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      Certain properties from our region will benefit through feature articles placed by Henderson Connellan in a full colour glossy magazine distributed in London
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      Village and Country
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      Thought provoking marketing campaigns for our village and country property located in the many beautiful villages and rural locales of Northamptonshire and Leicestershire
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      Open House
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      Our very own way of attracting serious buyers to your property quickly and efficiently.

      Our Open Houses take no more than 60 minutes and are normally organised over a weekend where we personally attend your property and sell its best attributes.

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      Imaginative captions and storylines
      We are often complimented by vendors and buyers alike on the imaginative and inspirational captions and storylines we use for describing our properties for sale. We believe it is vitally important to select the highlights of each of our properties and include them in thought provoking captions. It works because tenants remember our properties whether they have seen them on the internet, in the local press or in our colour brochures. Over the years we have built up a loyal readership!
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      Complimentary move in/move out service
      Moving home is a busy and stressful time.... That's why Henderson Connellan offers its clients a complimentary move in/move out service, managing all of the things which usually take hours to sort out yourself.
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      Connecting you Nationally
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      Spreading our net as wide as possible, the home sell network provides our company with the unique access to a network of over 600 estate agents and their buyers, potentially moving into our villages and towns.

      "Not just a good estate agent, but a great one" - Richard Tucker, Relocation Agent Network

    Contact us

    Title

    Why Buy with Henderson Connellan
    • paragraph

      All our viewings are personally accompanied when and wherever possible.  This is important to ensure that relevant questions may be answered at the time of the viewing and that there is security in place for all parties
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      Independent Financial Advisor
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      Henderson Connellan work with Nick Ripley who is a very experienced mortgage advisor and will be on hand to provide the latest permutations on some of the most popular mortgage products that are out there.  As Nick is not tied to any bank or building society he is free to advise on the very best mortgage deals from an extensive list of lenders.
    Contact us

    Title

    Meet Our Team
    • Introduction

      image cannot be displayed
      Our team demonstrates an average term of service of 7.5 years across the company which ensures for our clients consistency, productivity and a smile to go with it. In short you may very deal with the same friendly property professional at Henderson Connellan on your next house purchase or sale.
    • Team Member

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      Lee Adams - Director
      Lee joined Henderson Connellan in 1998 and has been involved in estate agency for over 27 years.Lee has worked across all of our offices in the group having managed the Kettering branch and launching the Market Harborough office in 2002. 

      Lee is now the Director of the Corby branch which he spearheaded in 2010. "Corby is an exciting town to work in and I look forward to the years ahead as thousands of new homes are planned for the area, making Corby a vibrant growing community".

      A family man, Lee has two teenage girls which take most of his time but when he can he enjoys working out down the gym and going for long dog walks with his two hounds Pippa and Monty! 

      His sporting influences are pretty broach but his two big teams are Leicester Tigers and Liverpool FC.Favourite restaurant - Thai Gardens in Rothwell
    • Team Member

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      Phil Caldwell - Director

      Phil joined Henderson Connellan in 2006 and has been inspirational in building a successful office in Corby.

      When not at work he spends his time persuading his sons Ben and Toby to support Liverpool FC and takes his sports motorbike for a spin.

      Favourite restaurants/pub - Bakers Arms at Thorpe Langton.

    • Team Member

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      Christie Taylor - Senior Sales Negotiator

      Christie joined Henderson Connellan during 2016 and has been working in Corby for the last 6 years, bringing with her three years of local estate agency experience and a wealth of local knowledge.

      Christie is always striving to be the best possible estate agent she can be and always puts our clients interest first, consistently proving to be helpful and supportive to every person she deals with.

      When not in work, she enjoys keeping busy in the kitchen cooking for herself and her partner Alix at their home in Priors Hall Park. Christie also enjoys spending time socialising with friends and family and relaxing in front of the telly.

      Christie's favourite restaurant is Lake Isle in Uppingham.

    • Team Member

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      Jesse Moffat - Sales Negotiator

      Jesse has been working within the estate agency industry for the last 2 years, he has split his time working between Corby and the hustle and bustle of London, having decided that the big city life wasn't for him he is now happy to be back selling properties in and around his home town of Corby.

      Jesse has a great knowledge of the local area and he thrives on providing the best possible service to our clients and enjoys the task of assisting a buyer find their next home or property investment.

      In his spare time Jesse enjoys keeping fit in the gym and spending as much time as possible in his favourite restaurant, Nando's!

    • Team Member

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      Linda Hardacre - Administration

      Linda joined our Corby team in 2011 and has been keeping us all in check ever since! Linda is our Office Administrator which is an all-encompassing role ensuring that all our properties are professionally tailored with floorplans, photographs and marketing descriptions.

      Linda has lived in Corby all her life and has just recently bought her dream thatched roof cottage in Stanion where her and her newlywed husband like taking long dog walks and sometimes popping into the village pub!

      Linda has a busy life away from the office with a keen interest in travel and the arts, she loves socialising and is always nice to be around due to her warm, friendly demeanour.

      Favourite restaurant - The George at Stamford

    Contact us

      Title

      Testimonials
      • Introduction

        Rateragent
        RaterAgent uses a secret formula to check each review for fakery. It includes an algorithmic, systematic check against 170 combinations of cheating factors. Then human beings get involved on each where further checks are carried out, including (but not limited to) social media and electoral roll vetting.

      Testimonials from Sellers

      • Seller Testimonial

        Exceptional service from a fantastic team
        "This was my first time using these guys and all I can say is THANK YOU. I've used various agents over the years but the quality customer service, the teamwork and professionalism of these guys has outshone everyone. My every query or question dealt with immediately with a happy to help attitude and not once made to feel like I was being a nuisance. Jasper, Paddy and Phil truly are a credit to your team. I'm just sorry I don't have more houses to sell"
      • Seller Testimonial

        Outstanding
        "I put my house on the market on the Thursday with Henderson Connellan and sold it on Saturday. They knew my requirements and my sale went through in 8 weeks. Both Lee and Phil were superb and their customer service was 1st class. I cannot thank all the team enough you really are a credit to the company. "
      • Seller Testimonial

        Consistently helpful and thoughtful
        "I must admit Henderson Connellan weren't our 1st thought as an agent when we initially decided to sell 2 properties, but we had seen a property which they were marketing and thought it simpler to use same agents when selling ours. It was absolutely the correct choice, from the start the team were incredibly professional and accommodating, keeping us updated throughout the whole process and being thoughtful with regards to our personal situation. We genuinely liked all of the team (rare in that line of work!) especially Paddy, who became our 'go to' man at times of stress. The whole team pulled together and made moving day happen, despite a few banana skins thrown in by solicitors, for that we are so grateful. I'd wholeheartedly recommend Henderson Connellan to anyone looking for an agent in Corby! "
      • Seller Testimonial

        Does what it says on the tin and more!
        "Having used Henderson Connellan on numerous occasions, there is only one reason i return to them each time. They are excellent at what they do. Down to earth people who are straight talking, efficient and get the job done! Staff are attentive, keep you updated at all times and make you feel as though you are their main priority. They offer excellent advice and will guide the inexperienced house seller and buyer through the process."
      • Seller Testimonial

        Professional, caring, friendly, approachable staff
        "I have dealt with Henderson Connellan over the last four years from using them to sell my mother's home as she was going into a care home, purchasing my own home and renting out my previous property and buying a let property. On each separate occasion I have found ALL the staff very professional, friendly and approachable and was always kept up to date on how things were going. If I need to use an estate agent again in the future I will not hesitate to use Henderson Connellan again, very highly recommended. "
      • Seller Testimonial

        House sale
        "We recently had our house on the market with Henderson Connellan, the service and staff are very professional. We had a viewing almost immediately and the couple were interested in our house. We struggled finding something suitable as we were down sizing. So we removed our house from the market and this was also handled very professionally. I wouldn't hesitate to put my house back on with this Estate Agent if something suitable comes onto the Market in the future."
      • Seller Testimonial

        Very good agency to work with
        "I've used this agency a few times and always happy with their service and local knowledge. I'd happily use them again."
      • Seller Testimonial

        The best
        "Hendersons are a competent and efficient agent. We have used their facilities on numerous occasions on the sales and rental side and would be more than happy to recommend this company. "
      • Seller Testimonial

        Exceptional service from a fantastic team
        "This was my first time using these guys and all I can say is THANK YOU. I've used various agents over the years but the quality customer service, the teamwork and professionalism of these guys has outshone everyone. My every query or question dealt with immediately with a happy to help attitude and not once made to feel like I was being a nuisance. Jasper, Paddy and Phil truly are a credit to your team. I'm just sorry I don't have more houses to sell "

      Testimonials from Buyers

      • Buyer Testimonial

        I used HC sales, purchases and rentals
        "I have always had a first class service from the WHOLE team at the Corby branch. I have used the selling, buying and rental management. Over the last 12-18 months I think I have had reason to speak to everyone in the team. Each and every one of them are always friendly, professional and extremely helpful, respectful and reliable. They all do a fantastic job. "
      • Buyer Testimonial

        Professional, caring, friendly, approachable staff
        "I have dealt with Henderson Connellan over the last four years from using them to sell my mother's home as she was going into a care home, purchasing my own home and renting out my previous property and buying a let property. On each separate occasion I have found ALL the staff very professional, friendly and approachable and was always kept up to date on how things were going. If I need to use an estate agent again in the future I will not hesitate to use Henderson Connellan again, very highly recommended. "
      • Buyer Testimonial

        Stuck with us all the way
        "With let down after let down from people around us, Lee and Paddy were always there to keep us on track and provide a solution to our issues...as well ensuring that the whole chain didn't collapse After nearly a year we can finally move into our new home, Thanks!!!"
      • Buyer Testimonial

        Awesome team, really genuine
        "Great bunch of agents, really take the time to get to know what you are looking for and don't muck around with too much 'estate agent' talk! Would highly recommend."
      • Buyer Testimonial

        Excellent Service
        Henderson Connellan Corby team provide an excellent service which is why my partner and I return to them when buying and selling our properties. Staff are friendly, helpful and attend to every detail to ensure the process is as smooth as possible. Thank you to all!"
      • Buyer Testimonial

        Sound foundation for property
        "Having used this company from the point of view of both Buyer and Landlord on numerous occasions, I found them to be very professional and experienced. They respond to requirements in a timely manner, and provide a very high quality and reliable service."
      • Buyer Testimonial

        Professional. Different to the others
        "As a buyer we found HC extremely professional. They knew details of every property viewed including locality (unlike other agencies who send a 'viewer' out who in some cases has never even seen the property before). Negotiation honest and smooth. As a landlord Sarah and the team handle some difficult situations with utmost professionalism. Highly recommend HC. "
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Henderson Connellan, Corby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Henderson Connellan, Corby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Henderson Connellan, Corby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Henderson Connellan, Corby on 01536 409717.


      Welcome to Henderson Connellan, Corby

      Title

      Find Us

      Branch address

      10 Spencer Court
      Corby
      NN17 1NU

      Get in touch

      Buying: 01536 688071  Local call rate
      Letting: 01536 688070  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Henderson Connellan, Corby. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Henderson Connellan, Corby. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Henderson Connellan, Corby. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Henderson Connellan, Corby on 01536 409717.