Kimberley's Independent Estate Agents, Falmouth

We have been very pleased with the way you have progressed the sale of the property and we would like to wish continued success for your business in the future.

We have been delighted with the service that your company has provided. We are very aware that there have been a number of challenges in bringing about the sale and we much appreciate the patience and determination that you, Adam and your other colleagues have shown. We would like to make particular mention of Abigail, who has been extremely efficient and supportive.

Dear Adam and team at Kimberley's Estate Agents Just a note to thank you all for the selling of our house at Penhale Road. We are finally settled into our new home only took 3 months. We were grateful for all your help and support (and tactical manoeuvres with all the links in the chain).

Dear Mr Kimberley, I am writing in response to your letter on the 24th regarding the sale of our property. We felt that we would like to express in writing our appreciation of the excellent service we have received from your Agency, particularly from Abi, Adam and occasionally Liz. The sale was not straightforward (are they ever?) two false starts with sales that fell through but each time another buyer was quickly found and it was third time lucky. Adam wrote 'Well Done' on the bottom of your letter but we feel the 'well done' should be directed to you and your Staff. They have kept us informed of the progress of the sale, any conversations with Solicitors and the Purchasers, all the way through. This was very reassuring and made us feel that you were working for us quickly and efficiently throughout the process. I have to say this has not been our experience with Estate Agents in the past. I would also like to commend Abi for her enthusiasm and politeness. She made us feel our property was very desirable throughout and every conversation I had with her was a pleasure. In fact, every member of your team I spoke to was unfailingly polite and friendly. One often hears people complaining that Estate Agents get their commission for doing very little. This has certainly not been our experience with you. We feel that you have earned your commission and deserve it for the work you have done and the excellent way we have been treated. Thank you and well done!

May we take this opportunity to thank you and your staff for their assistance in the sale of the property. There were the usual headaches but nothing which Kimberley's could not handle. We are pleased that we changed Estate Agents, it was a good move.

Thank you for being so helpful with getting our property sale through - you really went above and beyond and I really appreciate it!

We would like to thank you and your staff for the professional way they handled the sale of our property. Susie was an absolute delight and on many occasions helped us over the difficult times, she was always cheerful and optimistic. The company we are buying our new bungalow from Bloor Homes have also commented how efficient Susie has been. We wouldn't hesitate to recommend your company in the future.

Dear Abby and Adam, thank you SO much for believing in us as buyers you are both brilliant and I so appreciated your time and advice. - Katie and Nigel

With your excellent help, we moved from North Somerset to Cornwall..... We would sincerely like to thank the team for all the help we received during the negotiations and moving process, we were left informed all the way through and can't fault the professional and caring way we were treated.