Title

Title

Laceys Lettings & Management
  • paragraph

    Laceys has been established in Yeovil for over 35 years and have a dedicated Lettings department managing a residential portfolio of over 400 properties, making us one of the largest and most successful privately owned letting agents in the area. David MacLauchlan BSc (Hons) MRICS, a Chartered Surveyor, is actively involved in the day to day running of the office and employs an experienced lettings team who will provide you with the level of knowledge and experience you expect when placing your investment in the hands of someone else.

    We provide a comprehensive letting and management service for all landlords and investors. By focusing our services in just the local area, including Yeovil and the surrounding villages we can offer you unparalleled knowledge of our business in our immediate area and advise you accordingly.

    Whether you have one property to let or a portfolio of properties, whether you are a seasoned landlord or are doing it for the first time, we welcome the opportunity to extend our service to you.

    Whatever your needs as a landlord we can accommodate them. We offer two core levels of service; the full property management service and the tenant find only service. If you require a variation on either of these services we would be happy to tailor a package to suit you.

  • paragraph

    Full Management
    This comprehensive service includes the Tenant Find service and allows you to step back whilst we market your property, find suitable tenants, set up the tenancy and manage the property for you. It includes the following:

    • Expert and honest advice on the preparation of your property
    • Free consultation with you regarding rental valuation and current market conditions
    • Advertising and marketing of the property
    • Accompanied viewings of the property
    • Arrangement of safety checks and Energy Performance Certificates where requested
    • Comprehensive referencing on all tenants and guarantors
    • Preparation and execution of assured shorthold tenancy agreement
    • Preparation of detailed written and photographic inventory and schedule
    • Management of the transfer of utility bills and council tax
    • Collection and registration of a damage deposit with the Deposit Protection Service
    • Rent collection
    • Monthly statements of rental income and expenditure
    • Quarterly property checks with written report
    • Management of all issues and emergencies generated from the property
    • Management of the tenant relationship and tenancy extensions
    • Management of the end of the tenancy and property vacation
  • paragraph

    Tenant Find Only
    This convenient service allows you to relax while we market your property, find suitable tenants and set up your tenancy. The service includes the following:

    • Expert and honest advice on the preparation of your property
    • Free consultation with you over rental valuation
    • Advertising and marketing of the property
    • Accompanied viewings of the property
    • Arrangement of safety checks and Energy Performance Certificates where requested
    • Comprehensive referencing on all tenants and guarantors
    • Preparation and execution of assured shorthold tenancy agreement
    • Preparation of detailed written and photographic inventory and schedule
    • Management of the transfer of utility bills and council tax
    • Collection of first months rent
    • Collection and registration of a damage deposit with the Deposit Protection Service
    • Arranging of standing order for payment of rent
    • Handover of keys
Contact us

Title

Tenant outgoings 
  • paragraph

    At Laceys we believe in making things simple, and will only charge you Rent, and a refundable Deposit equivalent to 5 weeks' rent. We will not charge you a "Holding Deposit", or any fees for Tenancy changes later on (all changes subject to Landlord approval)

  • paragraph

    Rent

    Payable monthly in advance.


  • paragraph

    Deposit
    A refundable deposit equivalent to five weeks' rent is payable at the outset of a tenancy, this will be held by the Deposit Protection Service (DPS), and returned to you at the end of the tenancy provided that all rent has been paid and the property left in a clean and tidy condition.
Contact us

Title

The Laceys LETTINGS team...
  • Introduction

    Our people are our greatest asset
  • Team Member

    image cannot be displayed
    Paul Rogers
    As a born & bred Yeovilian I have been working at Laceys since 1981 having joined the Firm straight after College. Qualifying as a Chartered Surveyor I became involved in the Lettings industry back in 1985 and have inevitably seen many changes over the years with the rise in popularity of the Rental and Buy to Let market. Despite the time involved in the business I still relish the opportunity to be able to help people find their chosen home. Outside of work I am a Member of the Yeovil Rotary Club and recently held the position of President, and with whatever other spare time is available relish the joys of triathlon.
  • Team Member

    image cannot be displayed
    Lisa Reid
    I have been with Laceys since 2003 (with a break in 2019), I began in sales and moved over to rentals in 2009.My role is primarily repairs and the general maintenance of properties. I have active input in sorting issues for both landlord and tenants on a daily basis. The role can be challenging sometimes but no two days are the same "variety is definitely the spice of life". When I am not working I love nothing better than to go for a hike on the coast and have recently taken up mountain biking....this could be challenging in the future.
  • Team Member

    image cannot be displayed
    Elaine Harding
    I joined Laceys in 2002, the fast pace of the letting department suits me well. Carrying out valuations and viewings are one of the best bits for me as I love to meet people, it's been said 'I can talk the hind legs off a donkey'. With a husband and two young children I have little spare time but when I do, I love to socialise with friends and see a show. One of my many nick names in the office is 'Judith Chalmers' as I have a passion for travel and adventure.
  • Team Member

    image cannot be displayed
    Debbie Jeffery
    With over 10 years' experience, I take responsibility for the tenant applications and ensuring a smooth transaction from the viewing to the move in day, as well as the day to day tasks of working in a vibrant and busy office. In my spare time I love to do Pilates and to run and have entered several half marathons and charity races.
  • Team Member

    image cannot be displayed
    Kirsten Scott
    I started my career as a trainee building surveyor in an independent building consultants in Glasgow, graduating from Glasgow Caledonian University in the summer of 2016. In late 2016 I moved to Devon, where I worked as a property manager in Exeter, specialising in student accommodation. Having joined the team at the start of 2018, I have shown an aptitude for schedules of condition and is looking forward to what the future holds for me here at Laceys. As a treat to myself, I travelled to Thailand in 2017- where I trekked with elephants and wandered the famous Saturday night Walking Street market in Chiang Mai. When I'm not working, I spend my time with my beloved spaniel, Bailey, exploring the beautiful South Somerset area.
  • Team Member

    image cannot be displayed
    Natalie White
    I joined Laceys at the beginning of 2019 after relocating from the Midlands. I have over 15 years' estate agency experience, and enjoy all aspects of the industry. My main role at Laceys is carrying out quarterly property visits. In my spare time I enjoy spending time with my husband and dogs, gardening and relaxing at the beach.
Contact us

    Title

    A selection of testimonials we have received...
    • Introduction

      Don't just take our word for it!

      Here is the evidence that Laceys really do provide a refreshingly different service above and beyond anything our competitors do

    Testimonials from Landlords

    • Landlord Testimonial

      going above and beyond
      I have rented my property with this team of people for the last 10years. They have been amazing. Always willing to help and do the best for me as a client. Lisa has been amazing sometimes going above and beyond when required. I wouldn't hesitate to recommend them as a letting agent to anyone.
    • Landlord Testimonial

      dedicated and committed
      After being with Laceys for 20+ years as a landlord, I can highly recommend Laceys of Yeovil. Dedicated and committed to understanding clients needs and requests, always professional and willing to assist. On a personal note my property had been empty for several months and no viewings could be conducted for re-letting purposes due to Covid19 and Lockdown. However once restrictions were eased Laceys had found me a new tenant within a couple of weeks! Again, ALL the staff at David Laceys are very helpful and professional and would highly recommend to anyone who is looking to sell, purchase or let a property.
    • Landlord Testimonial

      utterly fabulous
      I've had both letting and estate agent services with Laceys... both were excellent. Paul and Shula for each service respectively. Start to finish their professionalism and "humanism" were utterly fabulous.Thank you
    • Landlord Testimonial

      very professional
      5 star Service from Elaine, Lynne, Shula, Debbie,....I have recently used Lacey's to rent out a property, cannot fault them, very professional, prompt to reply to any issues....100% recommend them to anyone.
    • Landlord Testimonial

      always been willing to assist and guide us
      Laceys in Yeovil have managed the letting of a couple of properties for us for several years. We can't praise them highly enough. They are helpful, professional, efficient and have always been willing to assist and guide us. We would highly recommend them.
    • Landlord Testimonial

      professional and efficient
      Laceys in Yeovil have managed the letting of a property for me in Yeovil for the last couple of year's and l have been very happy with the very professional and efficient job they have done. They also handled the recent sale of the property, again l cannot fault the service l have received and would highly recommend them.

    Testimonials from Tenants

    • Tenant Testimonial

      always happy to help
      Great team at Laceys, always happy to help and made moving in and moving out stress free. Thank you all
    • Tenant Testimonial

      fantastic people
      Hello I definitely recommend Laceys as being the best sales & lettings agency. 
      All informations provided are correct, no hidden fees and also the lovely Yeovil team is made from beautiful people! Nearly 6 years now since we are renting through Laceys Fantastic people! 
    • Tenant Testimonial

      makes you feel at ease
      I could not fault my experience with Laceys team, Kirsten has been amazing and gone above and beyond to help me find my ideal property to let and been so organised with the whole process, Debbie was also extremly helpful with processing the application and finances. The whole team has dealt with the new procedures in place due to Covid 19 so professionally that it really makes you feel at ease and not at all uncomfortable when looking at properties but also coming into the office. Big Thank you from Me
    • Tenant Testimonial

      great customer care
      My partner and I took the leap to move out of our parents and into a rented property together. While looking for flats we went through several agencies all just interested in letting the property and very rushed viewings not very personal. We then started viewing with Laceys and they were absolutely amazing. Once they got to know us they helped find properties they thought would suit us, our lifestyle and our budget. We ended up finding our flat together which we adore. The whole process was quick professional and organised. We have had great customer care the entirety of our tenancy. We are now in the process of buying a new house and are waiting in limbo for a completion date on our home. As always laceys have again been so supportive, accommodating and gone above and beyond to make things this side in regards to a notice period as stress free as possible.
    • Tenant Testimonial

      quick to resolve any issues
      I have been a tenant with Laceys for two years and have been continually impressed by them. The lettings team have been incredibly friendly, professional and quick to resolve any issues I have reported to them. I cannot recommend them enough.
    • Tenant Testimonial

      nothing ever seems too much for them
      We can't thank and recommend Laceys enough for how brilliant they have been even from the first viewing of our home. Nothing ever seems to much for them; a special big shout out to Paul and Natalie for going above and beyond recently for us!
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Laceys Yeovil Ltd, Yeovil. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Laceys Yeovil Ltd, Yeovil. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Laceys Yeovil Ltd, Yeovil. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Laceys Yeovil Ltd, Yeovil on 01935 425115.


    Title

    Title

    Marketing of the highest quality
    • paragraph

      There's certainly a lot of choice when it comes to picking an estate agent to act for you. From online-only firms, to the corporate giants and everything in between. If you choose Laceys to market your home you can be assured that you are dealing with 100% genuine "local property experts" who have truly unbeatable local knowledge and vast experience. The firm is a family-run affair, but with the peace of mind that comes with being "Regulated by RICS" (the Royal Institution of Chartered Surveyors).

      We like to be up-front about what we charge you, with no hidden costs, making our fees transparent, competitive and arguably the best value for money in the area. More than anything though, we are on hand to guide you through your transaction with our friendly and refreshingly professional approach. No call centres, no flannel, no hassle. We're great at what we do, and what's more we do it with a smile!

      We also have a range of brochure styles to suit your property and our experienced negotiators will create a draft brochure including photographs and floorplans for your approval AT NO EXTRA CHARGE.

      Furthermore, we also offer 360 VIRTUAL TOURS, which enables us to showcase your property with the latest technology 24/7, increasing the quality of in-person viewings, allowing your home to be presented to a wider online audience, and speed-up the time taken to sell or let. AND WE OFFER THIS COMPLETELY FREE-OF-CHARGE TO ALL VENDORS AND LANDLORDS.

      However, to show your property off a little more you might like your property to benefit from one of our upgrades. The great thing about these is that we can tailor make a package to suit your property and your budget.

      For example:-

      • Professional Photography Packages
      • Internal Walk-Through Video Tour Packages
      • Combined Packages including 12 Photographs and Video Tour
      • Interactive 3D Virtual Reality Floor-Plans

      Most people employ us on a "Sole Agency" basis, which means you choose one agent to act for you at a time. Occasionally people ask us to act for them on a Joint Sole Agency basis (where two agents act for you at the same time and split the fee between them) OR a Multiple Agency basis (where more than one agent acts for you and only the selling agent claims a fee). We take these instructions on a case by case basis and will happily give you quote depending on your circumstances, although these days you should rarely need to employ more than one agent at a time.

      At Laceys we offer:-

      Professionally printed property brochures

      Our sales brochures really are something special, and not a week goes by without compliments from buyers impressed by the standard of our presentation. The key to a sale is to encourage buyers to view your property. Many buyers will make a decision to view or not to view purely from your brochure. A poor brochure can seriously hamper your chance to effect a sale. Our modern contemporary brochures include up to 10 photographs, location maps, floorplan, and extensive descriptions. All of our brochures are available to download from our websites in a PDF format.

      Floorplans

      We are constantly asked - "why don't all agents use floorplans?" and we can see why! They provide invaluable information to the buyer prior to, and indeed during and after a viewing of your home.

      Maps

      We are licensed to incorporate maps into our brochures which include location maps, street maps and more importantly plot maps. These are not just for convenience, they also help to show the size and orientation of the plot or garden, and can help to highlight a nice aspect, perhaps over countryside for example.

      Prominent office location / giant interactive touch-screen display

      We believe that an eye-catching window and an inviting office environment for buyers to discuss their property requirements creates the right atmosphere for selling. Our spacious and modern offices are conveniently well placed in the town centre with a large window display which includes an electronic 24/7 interactive touch-screen display.

      Contemporary and interactive website

      The internet is an ever increasingly important medium for attracting buyers particularly those who live some distance away from the area, and from abroad.

      Our interactive website allows buyers to request a viewing, download a full brochure, e-mail details on to friends and register their details to be kept up to date with our virtual mailing list.

      Computerised mailing list

      In addition to direct enquiries, our high quality brochures are distributed to all applicants on our computerised register matching the property criteria. Applicants can choose to have their brochures sent by traditional mail, or e-mail.

      Exposure on the major property websites

      In addition to our own successful website, all our properties feature with the most popular property portals offering national and international coverage for your property.

      Internet exposure is now the key element with any successful marketing programme and our approach continues to evolve as new initiatives and technologies become available. Some websites also allow us to monitor the progress of your property by providing useful reports that help us to review the marketing strategy.

      Low key marketing

      Many customers prefer a lower profile approach to selling their home. With this in mind we can arrange for a more discreet marketing scheme prior to full marketing and exposure to the whole market. This popular service can generate valuable feedback and interest without the commitment of our high profile campaign.

      Distinctive Homes

      If your property is just that little bit "extra" special, we can tailor a marketing package to suit it, including high profile national advertising in newspapers and magazines. We benefit from discounted rates with many of the major publications and a price can be made available upon request.

      Marketing Reviews

      As the marketplace is constantly changing, we feel it is important to review the marketing of your property and depending on the interest you are receiving we suggest this should be approximately every 4 weeks. Whilst you may find that interest in your property ebbs and flows (sometimes for no apparent reason), we like to keep your marketing fresh to ensure you are attracting the right buyers at the right time. Selling your property is very much a two-way thing between you and your agent. We want you to feel that the door is always open for a chat or an update whenever you want one.

      Mortgages, Conveyancing, Surveys and Removals

      Unlike some of our corporate competitors we do not make you feel obligated to use us to arrange your mortgage, solicitors, surveyors or removals. We are able to point you in the right direction and offer quotes for all of the above services whether or not you are buying or selling through us. Just contact us and we will be happy to help. Therefore if you are looking for an agent who can offer everything under one roof, look no further.

    Contact us

    Title

    Buying through us
    • paragraph

      Register with us
      Once you have enquired about a mortgage and your affordability (if you need to), call us to register your details or pop into our office. Let us know what you're looking for, what's important and also what you don't want! Once we know this, we can add your details to our database and keep you informed of new properties. 
    • paragraph

      Take a virtual tour
      If you've seen a property you're interested in, make sure you check out the self-guided 360 degree virtual tour, available on our website and via the listing on the property portal. These are great for getting a feel for the layout and condition of the property! 
    • paragraph

      Internal inspection
      We will do our best to accommodate an internal viewing for when suits you, we are open until 5.30 on weekdays and Saturdays 9am - 3.30pm. We are on hand to answers questions and help you decide if this is your new home! 
    • paragraph

      Making an offer
      We will put your offer forward to the seller, both verbally and in writing. All offers are subject to contracts being signed, which means that you are not obliged to proceed until legal exchange of contracts takes place.

    • paragraph

      Proceeding to exchange of contracts

      You will need a solicitor or licensed conveyancer to provide all the legal services that are required to buy your house, and we can recommend a selection of local conveyancers that will suit your requirements. Do let us know if you need any further help, we can also recommend local surveyors, removal firms or contractors! Throughout the buying process we will monitor the progress of your purchase every step of the way, liaising with all parties, lenders, solicitors and other agents in the chain.

    • paragraph

      Moving Day
      Once you have exchanged contracts and a moving date is agreed, you will collect keys from our town center office. On the day it's worth having some handy items with you - ask us for helpful moving day hints and tips!
    Contact us

    Title

    The Laceys SALES Team ...
    • Introduction

      Our people are our greatest asset
    • Team Member

      image cannot be displayed
      Martin Jacobs - Sales
      Having being in the industry since 1995, I have gained experience valuing and managing offices in a few local towns throughout Somerset. My principal role in Laceys is that of Valuer, covering Yeovil and the surrounding villages. Having worked in Yeovil before I know the area well and will give honest and friendly guidance to both sellers and buyers. Outside of work my family time is so important - having four girls both myself and my wife are always kept very busy and entertained, so we try to do as much as we can as a family when the time is available.
    • Team Member

      image cannot be displayed
      Shula Harvey - Sales
      I have varied experience in the industry having started as an apprentice in 2014 within corporate estate agency and quickly working my way up the ranks. Having grown up in Somerset, I have extensive knowledge of the local area and the property market, leaving you in good hands whether you are buying or selling! I enjoy socializing with my friends in my spare time, and spending time with my family going on muddy dog walks!
    • Team Member

      image cannot be displayed
      Lynne Singer - Sales
      I started with Laceys in January 2015 with the sales team. One of my roles is the administration of sales documents, advertising and to meet and greet people as they come into Laceys office. Recently I have also taken over a role in accounts looking after all rental payments and liaising with tenants if there are any issues concerning these matters.At home, I live with my long term partner and two teenagers, so life is busy and interesting! The small spare time I have I enjoy running and Pilates. If I can, I also enjoy cooking which is most appreciated by all the family... I hope!!
    Contact us

      Title

      A selection of testimonials received ...
      • Introduction

        image cannot be displayed
        Don't just take our word for it ... here is the evidence that Laceys really do provide a refreshingly different service above and beyond anything our competitors do ...

      Testimonials from Sellers

      • Seller Testimonial

        "I would recommend Shula Harvey and her colleagues at Laceys Yeovil unreservedly to anyone looking for an estate agency in Yeovil. Shula was scrupulous in keeping me informed at all stages of a long and occasionally painful process, but she always acted with professionalism and a cheerful, positive attitude. It is rarely exactly fun selling a property and my specific circumstances and a global pandemic didn't exactly help, but Shula kept me informed, liaised with solicitors and generally kept the show on the road, leading to a very satisfactory conclusion. I told her she had restored my faith in estate agents, and I think I'll miss our little chats."
      • Seller Testimonial

        "We were very impressed with service and all the help, the team in Yeovil gave us whilst we were selling our house. Always prompt replies on any questions and kept us up to date with the progress. Polite, helpful and made the process stress free. Would highly recommend using them."
      • Seller Testimonial

        "We have sold two properties via Laceys in the last few months and, on both occasions, have received superb service. Sales were secured quickly and we were regularly updated on progress. Throughout, the approach was highly professional and efficient. We would definitely use Laceys again."

      Testimonials from Buyers

      • Buyer Testimonial

        "In our recent purchase of a property in Somerset we found Lacey's always helpful, patient and professional. The Covid lockdown has been trying for us all, but through it all we found Lacey's staff always fairly representing their client, the seller, as well as keeping us, the buyer, always in the loop. Highly recommended."
      • Buyer Testimonial

        "I was extremely happy dealing with everyone at Laceys Yeovil. Someone was always available to take my call and answer my questions and they made the whole purchase of my new house very comfortable."
      • Buyer Testimonial

        "Laceys  were absolutely superb in assisting me to purchase my property. All queries were handled extremely promptly and they always kept their promises with helping to chase up solicitors etc. I would definitely use Laceys to sell my property (although hopefully we will be here for a long time!) as the service I received as a buyer was exceptional."
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Laceys Yeovil Ltd, Yeovil. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Laceys Yeovil Ltd, Yeovil. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Laceys Yeovil Ltd, Yeovil. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Laceys Yeovil Ltd, Yeovil on 01935 425115.


      Welcome to Laceys Yeovil Ltd, Yeovil

      Title

      Find Us

      Branch address

      14 Hendford
      Yeovil
      BA20 1TE

      Get in touch

      Buying: 01935 589045  Local call rate
      Letting: 01935 589048  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Laceys Yeovil Ltd, Yeovil. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Laceys Yeovil Ltd, Yeovil. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Laceys Yeovil Ltd, Yeovil. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Laceys Yeovil Ltd, Yeovil on 01935 425115.