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    May Whetter & Grose is one of the broadest based Agency and Surveying practices in Cornwall. Operating from prominent offices in St Austell and Fowey, and with a smaller office in Polruan, it has separate departments for residential sales, professional services, commercial, residential management and letting.

    Established in mid Cornwall in the 1920's, the company has established an enviable reputation for its professional and efficient service which is reflected in its wide ranging client base of private individuals, local companies, banks, building societies, PLC's, national and multi-national corporations.

    All offices occupy prominent locations, have attractive window displays, comfortable interiors and utilise the very latest in modern technology.

    The Head Office at St Austell is the largest estate agency and surveying office in the town employing more personnel than any of its competitors. The Fowey office is located in the heart of the town centre, Fowey is also home to Estuary Cottages which lets some of the finest holiday homes in the beautiful Fowey Estuary.

    Small enough to care but large enough to cope, a local company providing a professional personal service with standards you can trust.

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    Shortlisted for an ESTA 
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    May Whetter & Grose have been recognised for its outstanding customer service to its clients by the biggest award scheme in the UK residential property industry - The ESTAS Customer Service Awards

    The ESTAS sponsored by Zoopla honours the best estate agents in the UK based on research carried out amongst customers who are asked a series of questions about the service they have received during the home moving process. This year again saw record entries making the competition the toughest yet and one of the biggest surveys in the UK property industry with 40,000 customers completing one of the online ESTAS surveys.

    Estate agents have been shortlisted in 30 regions around the UK. The regional and national winners will be announced at the 16th annual ESTAS ceremony at the Grosvenor House Hotel in London on 10th May. The awards will be presented by TV property expert Phil Spencer in front of 1,000 of the UK's top property professionals, Spencer said "The ESTAS are special because shortlisted and winning firms are selected purely on the service delivered to customers and I don't think there can be a greater honour in the industry (or in any industry for that matter) than to receive an award based on that mantra."
    Simon Brown, founder of The ESTAS says "At ESTAS we're proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it - week in week out - that's why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS brand can help generate consumer trust for all property professionals involved in the home moving process."

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Selling Your Home....
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    Our residential sales departments at St Austell and Fowey provide a high quality service for all aspects of buying and selling a property. We undertake:

    Market appraisals.

    Provide advice and information regarding the best way to market a specific property dependant upon the individual needs of a vendor.

    A comprehensive feed-back system following viewings undertaken on properties

    A well maintained mailing list ensuring potential purchasers are kept up to date with new instructions as soon as they come onto the market.

    A regular sales chasing process to keep both the vendor and purchaser up to date of how a sale is progressing to help avoid any last minute issues with the sale.

    Presentation is the most important marketing tool to attract the maximum number of buyers.

    Show your home in its best light with a quality in house set of details or fabulous glossy brochure along with a floorplan.

    Your property will appear in full on all websites plus our Twitter, Instagram and Facebook page which offers 24 hour marketing. 

    We will accompany all viewings, seven days a week and the property will also advertised in the St Austell Voice on a rotational basis and we will provide full colour particulars which will be shown in our front office displays in St Austell.





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Why Buy A Property From Us....
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    May Whetter & Grose are proud to offer a selection of property across the region.

    Our shortlisting for an ESTAS customer service award has been achieved due to client reviews given from sellers AND buyers.

    We will register your details & search requirements in full and do our very best to find you your next home, keeping in regular contact with you with our available properties. 

    Unlike many estate agents, once we agree a sale for you we don't just leave it to the solicitors, we will communicate with all parties involved to get to exchange and completion - moving can be one of the most stressful times of your life and there is a lot to think about - removals, insurances, mortgage offers, searches, and utilities etc.

    All our team are at the other end of the phone, only happy to help with any questions.

    (We strongly advise you to call and register your details with us).


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    The additional services we offer include:

    RESIDENTIAL LETTINGS

    Our residential lettings department, based in our St Austell Office, provides both fully managed and let only services.

    They are able to provide information and advice on all aspects of letting out property from appropriate rental figures to the safety checks and certificates required in order to let a property.

    A photographic record of the property is maintained throughout a tenancy from the inventory undertaken when the tenant moves in, to photographic inspection reports undertaken periodically throughout the duration of the property and a check out report also incorporating photographs once a tenant has left the property.

    All deposits are lodged with the Tenancy Deposit Service which provides both the landlord and tenant with added protection in the event of a dispute at the end of a tenancy.

    COMMERCIAL DEPARTMENT

    Our commercial department is very active in the local St Austell market and surrounding areas. They currently act for several property owners around the town and in respect of new commercial developments currently in the process of being constructed.

    They also provide a commercial management service whereby they are able to arrange collection of service charge payments, providing the landlord with a service charge statement on a yearly basis, provide advice in relation to rent reviews and lease renewals and undertake Schedules of Dilapidations. They are also able to provide advice regarding rating assessments and submit rating appeals where required.

    PROFESSIONAL SERVICES DEPARTMENT

    Our professional services department is able to offer a wide variety of reports and advice such as Mortgage Valuation reports, RICS Homebuyer Reports, Building Surveys, Concrete Screening Tests, Probate and Matrimonial Valuation reports and Expert Witness. They also undertake work in respect of Part 1 Compensation Claims for road schemes and Party Wall Act matters.

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  • Introduction

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    We feel that all of May Whetter & Grose members of staff are a team and they are all the key to our successful company.

  • Team Member

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    Richard Austin - Sales Negotiator 
    Richard joined May Whetter & Grose in 2010 and is a much respected member of the local community and widely regarded as one of the areas leading estate agents. Richard lives local to St Austell with his family, a keen boater, Richard and the family are often seen enjoying the beautiful Coast around St Austell Bay. Richards expertise and experience covers all aspects of the property market including viewings, market appraisals, take on's and sales chasing.
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    Tony Grose - Sale Negotiator
    Tony joined May Whetter & Grose in 2016 with a long standing Agency background. Tony's speciality is winning new instructions and has used his extensive local knowledge to become one of the top "listers" in the town. Tony, Cornish through and through, lives locally with his family and is passionate about both his job and the areas we live in.
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    Sarah Hendry - Sales Negotiator & Progressor 
    Sarah joined May Whetter & Grose in 2014 having first worked for the Company back in 1986. Sarah has risen through the ranks and is now the companies leading Sales Progressor and "in office negotiator". Sarah manages an extremely hectic office diary with the majority of her time spent on the 'phone to solicitors and clients ensuring sales proceed to a successful conclusion. Sarah is also a "local girl" living in St Austell with her family and really enjoys the miles of beautiful walks around the area with her dog.
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    Anna Ratcliffe - Administrator
    Anna joined May Whetter & Grose in 2018 and is fully occupied controlling the office admin, no mean feat with the volume of sales passing through this busy town centre office. Anna has a very long Agency background having worked across both sale and lettings and knows St Austell like the back of her hand. Anna lives just outside St Austell with her family and also loves to walk the country lanes with the dog.
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    Robin Trethowan - Director
    Robin joined May Whetter & Grose in 1988 and is now the longest serving member of the Company. Robin has come up through the ranks at May Whetter & Grose having started in the Fowey Office as a tea boy and has been a Company Director since 2005!! Robin is situated mainly in the the St Austell sales office and deals with all aspects of the business including anti money laundering but works across all departments. Robin lives locally in Par with family and is a cricket fanatic.
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    Benjamin Turner - Trainee Sales Negotiator
    Ben, the youngest member of the St Austell sales team, joined May Whetter & Grose in 2020 just as the first Covid 19 lockdown ended. Ben came to May Whetter & Grose with some sales background and has very quickly become an integral part of the team, largely conducting viewings and obtaining feedback. Ben is local to the area, living in Par and has strong ambitions to work his way up through the Company.
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    Testimonials from Sellers

    • Seller Testimonial

      Always Provided An Outstanding Service
      A very professional, polite and friendly company to deal with. They have always provided an outstanding service
    • Seller Testimonial

      You Feel Of Value Not Just A Number
      Enjoyed dealing with May Whetter & Grose throughout the whole process. You feel of value not just a number and the whole team are happy to help you. Their service is exemplary.
    • Seller Testimonial

      They Were Most Polite & Efficient
      We had a long selling process because of our buyer but the staff at May Whetter coped with them very well and we eventually succeeded in selling. They were most polite and efficient in their dealing.
    • Seller Testimonial

      Smoothly As Possible
      MWG went above and beyond to ensure that our sale proceeded as smoothly as possible.
    • Seller Testimonial

      By Far The Best Estate Agent
      We have sold quite a few houses over the years with different agents but May Whetter are by far the best estate agent in the St Austell area and will be using them again.
    • Seller Testimonial

      A+ 
      I've used these agents for years and are always brilliant to work with .. A+ great service and would highly recommend..
    • Seller Testimonial

      How I Wish I could Clone This Agency
      How I wish I could clone this agency. I sell properties around the country on behalf of clients. MW&G kept me fully informed throughout the process, I never needed to chase them. Excellent service
    • Seller Testimonial

      The Sales Agent Was A True Professional 
      From initial contact to completion in an amazing 10 weeks the sales agent was a true professional.
    • Seller Testimonial

      Would Recommend
      Have used the agents for several sale transactions, they have been very efficient throughout and would recommend and use them in the future.
    • Seller Testimonial

      No 1 For Me
      All the staff at May Whetter and Grose were just brilliant. Friendly, helpful, professional and they went above and beyond to ensure I got the best price for my property. No 1 for me.
    • Seller Testimonial

      Would Definitely Use Them Again 
      Very professional from the start. Really friendly staff. Felt very comfortable talking to them and they were very helpful. Always rang and gave feed back. Would definitely use them again.

    Testimonials from Buyers

    • Buyer Testimonial

      Kept Us Updated Through The Whole Process
      They are a great team to work with. Very helpful, communicative, quick to assist and kept us updated through the whole process. The first time we have had a stress free sale and purchase!
    • Buyer Testimonial

      Dealings With Were Friendly & Polite
      I found May Whetter Grose to be extremely helpful and very professional in their approach to business. All the staff I had dealings with were friendly, polite and nothing was too much trouble.
    • Buyer Testimonial

      The Agents Were Fantastic And A Great Help
      Our purchase was done over a long distance after our first meeting/viewing of the property. We were originally based in Hampshire. The agents were fantastic and a great help. Many thanks team.
    • Buyer Testimonial

      Nothing Was Too Much Trouble 
      Friendly, helpful & efficient team. Nothing was too much trouble.
    • Buyer Testimonial

      Brilliant Estate Agents
      Brilliant estate agents! Can't praise them high enough
    • Buyer Testimonial

      Handled With True Professionalism 
      The whole process was handled with true professionalism and a pleasure doing business with them.
    • Buyer Testimonial

      Very Friendly & Extremely Helpful
      I found May Whetter and Grose a really professional company. The staff are all very friendly and extremely helpful with any issue or query which I may of had during the course of the purchase.
    • Buyer Testimonial

      Dealt With Fully & Competently
      All staff most willing and helpful in assisting our property purchaser and no request was turned aside but dealt with fully and competently. Every assistance was readily provided all negotiations.
    • Buyer Testimonial

      Efficient Service
      A very friendly, professional and efficient service. Delighted with my new house
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    Disclaimer

    The content on this Microsite has been uploaded by May Whetter & Grose, St Austell. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to May Whetter & Grose, St Austell. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by May Whetter & Grose, St Austell. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call May Whetter & Grose, St Austell on 01726 73501.