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    May Whetter & Grose is one of the broadest based, independent, Practices of Estate Agents and Chartered Surveyors in Cornwall.
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    Our Residential Lettings and Management Department has been in operation for in excess of 25 years and is currently regulated by the Royal Institution of Chartered Surveyors and the Ombudsman for Estate Agents. Although we are a well-established firm with a large portfolio, we pride ourselves on providing the small family run service you would hope to find. We have qualified and experienced professional staff that aim to provide clear advice with respect to the rental value and the management of your property and are available to answer any questions you may have. The Directors of May Whetter & Grose are members of the Royal Institution of Chartered Surveyors (RICS) and the National Association of Estate Agents (NAEA). These organisations have strict guidelines that we abide by.

    MAY WHETTER AND GROSE have clients money protection (CMP) via The Royal Institute of Chartered Surveyors (RICS).

    MAY WHETTER AND GROSE are members of The Property Ombudsman Scheme (TPO) for dispute resolution.

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    We provide two services as detailed below.
    Please call our office to discuss anything more bespoke and our fee structure.
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    Full Management Service Includes:

    . Advertising Of The Property

    · Viewings

    · Tenant Referencing & Credit Checks

    · Guarantor Referencing

    · Right To Rent Checks

    · Draw Up Tenancy Agreement

    · Inventory

    · Registering Tenancy Deposit With The TDS

    · Notify Utility Companies

    · Periodic Inspections With Detailed Photographic Report

    · Organise Safety Checks (Gas, Electric, Oil, Legionella, Smoke Alarms etc.)

    · Supply Annual Statement For Tax Purposes On Request

    · Rent Reviews

    · Pre-Checkout Inspections

    · Checkouts

    · Deposit Returns

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    Let Only Service Includes:

    · Advertising Of The Property

    · Viewings

    · Tenant Referencing & Credit Checks

    · Guarantor Referencing

    · Right To Rent Checks

    · Draw Up Tenancy Agreement

    · Inventory

    · Registering Tenancy Deposit With The TDS

    · Notify Utility Companies At The Start Of Tenancy

    · Organise Safety Checks Prior To Move In; (Gas, Electric, Oil, Legionella, Smoke Alarms etc.)

    · Returning Of Deposit As Instructed By You

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    Disclaimer

    The content on this Microsite has been uploaded by May Whetter & Grose, St Austell. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to May Whetter & Grose, St Austell. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by May Whetter & Grose, St Austell. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call May Whetter & Grose, St Austell on 01726 73501.


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      May Whetter & Grose is one of the broadest based Agency and Surveying practices in Cornwall. Operating from prominent offices in St Austell and Fowey, and with a smaller office in Polruan, it has separate departments for residential sales, professional services, commercial, residential management and letting.

      Established in mid Cornwall in the 1920's, the company has established an enviable reputation for its professional and efficient service which is reflected in its wide ranging client base of private individuals, local companies, banks, building societies, PLC's, national and multi-national corporations.

      All offices occupy prominent locations, have attractive window displays, comfortable interiors and utilise the very latest in modern technology.

      The Head Office at St Austell is the largest estate agency and surveying office in the town employing more personnel than any of its competitors. The Fowey office is located in the heart of the town centre, Fowey is also home to Estuary Cottages which lets some of the finest holiday homes in the beautiful Fowey Estuary.

      Small enough to care but large enough to cope, a local company providing a professional personal service with standards you can trust.

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      Shortlisted for an ESTA 
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      May Whetter & Grose have been recognised for its outstanding customer service to its clients by the biggest award scheme in the UK residential property industry - The ESTAS Customer Service Awards

      The ESTAS sponsored by Zoopla honours the best estate agents in the UK based on research carried out amongst customers who are asked a series of questions about the service they have received during the home moving process. This year again saw record entries making the competition the toughest yet and one of the biggest surveys in the UK property industry with 40,000 customers completing one of the online ESTAS surveys.

      Estate agents have been shortlisted in 30 regions around the UK. The regional and national winners will be announced at the 16th annual ESTAS ceremony at the Grosvenor House Hotel in London on 10th May. The awards will be presented by TV property expert Phil Spencer in front of 1,000 of the UK's top property professionals, Spencer said "The ESTAS are special because shortlisted and winning firms are selected purely on the service delivered to customers and I don't think there can be a greater honour in the industry (or in any industry for that matter) than to receive an award based on that mantra."
      Simon Brown, founder of The ESTAS says "At ESTAS we're proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it - week in week out - that's why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS brand can help generate consumer trust for all property professionals involved in the home moving process."

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    Selling Your Home....
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      Our residential sales departments at St Austell and Fowey provide a high quality service for all aspects of buying and selling a property. We undertake:

      Market appraisals.

      Provide advice and information regarding the best way to market a specific property dependant upon the individual needs of a vendor.

      A comprehensive feed-back system following viewings undertaken on properties

      A well maintained mailing list ensuring potential purchasers are kept up to date with new instructions as soon as they come onto the market.

      A regular sales chasing process to keep both the vendor and purchaser up to date of how a sale is progressing to help avoid any last minute issues with the sale.

      Presentation is the most important marketing tool to attract the maximum number of buyers.

      Show your home in its best light with a quality in house set of details or fabulous glossy brochure along with a floorplan.

      Your property will appear in full on all websites plus our Twitter, Instagram and Facebook page which offers 24 hour marketing. 

      We will accompany all viewings, seven days a week and the property will also advertised in the St Austell Voice on a rotational basis and we will provide full colour particulars which will be shown in our front office displays in St Austell.





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    Why Buy A Property From Us....
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      May Whetter & Grose are proud to offer a selection of property across the region.

      Our shortlisting for an ESTAS customer service award has been achieved due to client reviews given from sellers AND buyers.

      We will register your details & search requirements in full and do our very best to find you your next home, keeping in regular contact with you with our available properties. 

      Unlike many estate agents, once we agree a sale for you we don't just leave it to the solicitors, we will communicate with all parties involved to get to exchange and completion - moving can be one of the most stressful times of your life and there is a lot to think about - removals, insurances, mortgage offers, searches, and utilities etc.

      All our team are at the other end of the phone, only happy to help with any questions.

      (We strongly advise you to call and register your details with us).


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    • service

      The additional services we offer include:

      RESIDENTIAL LETTINGS

      Our residential lettings department, based in our St Austell Office, provides both fully managed and let only services.

      They are able to provide information and advice on all aspects of letting out property from appropriate rental figures to the safety checks and certificates required in order to let a property.

      A photographic record of the property is maintained throughout a tenancy from the inventory undertaken when the tenant moves in, to photographic inspection reports undertaken periodically throughout the duration of the property and a check out report also incorporating photographs once a tenant has left the property.

      All deposits are lodged with the Tenancy Deposit Service which provides both the landlord and tenant with added protection in the event of a dispute at the end of a tenancy.

      COMMERCIAL DEPARTMENT

      Our commercial department is very active in the local St Austell market and surrounding areas. They currently act for several property owners around the town and in respect of new commercial developments currently in the process of being constructed.

      They also provide a commercial management service whereby they are able to arrange collection of service charge payments, providing the landlord with a service charge statement on a yearly basis, provide advice in relation to rent reviews and lease renewals and undertake Schedules of Dilapidations. They are also able to provide advice regarding rating assessments and submit rating appeals where required.

      PROFESSIONAL SERVICES DEPARTMENT

      Our professional services department is able to offer a wide variety of reports and advice such as Mortgage Valuation reports, RICS Homebuyer Reports, Building Surveys, Concrete Screening Tests, Probate and Matrimonial Valuation reports and Expert Witness. They also undertake work in respect of Part 1 Compensation Claims for road schemes and Party Wall Act matters.

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    • Introduction

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      We feel that all of May Whetter & Grose members of staff are a team and they are all the key to our successful company.

    • Team Member

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      Richard Austin - Sales Negotiator 
      An experienced Sales Negotiator within our St Austell Sales Department who has previously worked at a large national company, Rich has been with us for the past 10 years and undertakes all aspects of estate agency from viewings, property take on's, appraisals and sales chasing.
    • Team Member

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      Tony Grose - Sale Negotiator
      An experienced Sales Negotiator within our St Austell Sales Department with over 10+ years experience, Tony previously worked at a corporate agency which also specialised in prestige listings and undertakes market appraisals and viewings.
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      Sarah Hendry - In House Sales Negotiator
      Sarah has been with us for the past four years carrying out all aspects of administration work, she has now progressed to take level 2 in Sales of Residential Property and become an in-house sales negotiator to deal with the high volume of sale phone calls received and the sales chasing we do on a daily basis.
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      Anna Ratcliffe - Administrator
      Providing full time administration support to Stephanie, Tony and Richard in our St Austell Sales Department and being the newest member of our busy team. Undertaking all aspects of administration work, Anna produces all of our sales particulars and window display cards, prepares all documentation relating to new property take on's and sales memorandums.
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      Testimonials from Sellers

      • Seller Testimonial

        Always Provided An Outstanding Service
        A very professional, polite and friendly company to deal with. They have always provided an outstanding service
      • Seller Testimonial

        You Feel Of Value Not Just A Number
        Enjoyed dealing with May Whetter & Grose throughout the whole process. You feel of value not just a number and the whole team are happy to help you. Their service is exemplary.
      • Seller Testimonial

        They Were Most Polite & Efficient
        We had a long selling process because of our buyer but the staff at May Whetter coped with them very well and we eventually succeeded in selling. They were most polite and efficient in their dealing.
      • Seller Testimonial

        Smoothly As Possible
        MWG went above and beyond to ensure that our sale proceeded as smoothly as possible.
      • Seller Testimonial

        By Far The Best Estate Agent
        We have sold quite a few houses over the years with different agents but May Whetter are by far the best estate agent in the St Austell area and will be using them again.
      • Seller Testimonial

        A+ 
        I've used these agents for years and are always brilliant to work with .. A+ great service and would highly recommend..
      • Seller Testimonial

        How I Wish I could Clone This Agency
        How I wish I could clone this agency. I sell properties around the country on behalf of clients. MW&G kept me fully informed throughout the process, I never needed to chase them. Excellent service
      • Seller Testimonial

        The Sales Agent Was A True Professional 
        From initial contact to completion in an amazing 10 weeks the sales agent was a true professional.
      • Seller Testimonial

        Would Recommend
        Have used the agents for several sale transactions, they have been very efficient throughout and would recommend and use them in the future.
      • Seller Testimonial

        No 1 For Me
        All the staff at May Whetter and Grose were just brilliant. Friendly, helpful, professional and they went above and beyond to ensure I got the best price for my property. No 1 for me.
      • Seller Testimonial

        Would Definitely Use Them Again 
        Very professional from the start. Really friendly staff. Felt very comfortable talking to them and they were very helpful. Always rang and gave feed back. Would definitely use them again.

      Testimonials from Buyers

      • Buyer Testimonial

        Kept Us Updated Through The Whole Process
        They are a great team to work with. Very helpful, communicative, quick to assist and kept us updated through the whole process. The first time we have had a stress free sale and purchase!
      • Buyer Testimonial

        Dealings With Were Friendly & Polite
        I found May Whetter Grose to be extremely helpful and very professional in their approach to business. All the staff I had dealings with were friendly, polite and nothing was too much trouble.
      • Buyer Testimonial

        The Agents Were Fantastic And A Great Help
        Our purchase was done over a long distance after our first meeting/viewing of the property. We were originally based in Hampshire. The agents were fantastic and a great help. Many thanks team.
      • Buyer Testimonial

        Nothing Was Too Much Trouble 
        Friendly, helpful & efficient team. Nothing was too much trouble.
      • Buyer Testimonial

        Brilliant Estate Agents
        Brilliant estate agents! Can't praise them high enough
      • Buyer Testimonial

        Handled With True Professionalism 
        The whole process was handled with true professionalism and a pleasure doing business with them.
      • Buyer Testimonial

        Very Friendly & Extremely Helpful
        I found May Whetter and Grose a really professional company. The staff are all very friendly and extremely helpful with any issue or query which I may of had during the course of the purchase.
      • Buyer Testimonial

        Dealt With Fully & Competently
        All staff most willing and helpful in assisting our property purchaser and no request was turned aside but dealt with fully and competently. Every assistance was readily provided all negotiations.
      • Buyer Testimonial

        Efficient Service
        A very friendly, professional and efficient service. Delighted with my new house
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by May Whetter & Grose, St Austell. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to May Whetter & Grose, St Austell. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by May Whetter & Grose, St Austell. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call May Whetter & Grose, St Austell on 01726 73501.


      Welcome to May Whetter & Grose, St Austell

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      Find Us

      Branch address

      Piran House,
      11 Fore Street,
      St. Austell,
      PL25 5PX

      Get in touch

      Buying: 01726 431034  Local call rate
      Letting: 01726 431036  Local call rate
      Lettings Number: 01726 222967  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by May Whetter & Grose, St Austell. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to May Whetter & Grose, St Austell. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by May Whetter & Grose, St Austell. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call May Whetter & Grose, St Austell on 01726 73501.