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Michael Poole Middlesbrough
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    Superbly appointed office with an excellent display of properties in central Middlesbrough, Acklam and Linthorpe areas. Managed by Richard Poole with day to day sales/letting undertaken by experienced sales staff.
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    Michael Poole History
    Michael Poole Estate Agents were established on 1st January 1994 with one office in Middlesbrough town centre and now incorporates 7 branches across the Tees Valley from Redcar to Stockton and our newest Branch in Billingham. Offering a local network of computer linked branches, Michael Poole can cater for all the property requirements of buyers and sellers within the Tees Valley and also offer additional offices nationwide via their membership of the Relocation Agents Network
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Landlords
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    Why Use Michael Poole Residential Lettings
    • Reputation - since we were established in 1994 we have become the market leader across the region and have achieved this through personal recommendation.
    • Variety - we offer everything from studio flats to substantial executive houses and everything in between. Whether it's £250pcm or £2000pcm we ensure the quality is right.
    • Coverage - we have 6 high-profile branches offering unrivalled coverage across the Tees Valley
    • Stability - we are the largest Letting Agent in the region, managing a substantial portfolio and employing over 30 dedicated staff. Don't risk your money and property by employing cut-price cowboy agencies who will disappear tomorrow taking your money with them!
    • Competitive - we offer a competitive fee structure with no hidden charges and no advertising costs.
    • Experience - with unrivalled combined experience our staff are well-trained, friendly and helpful and across the Company we can offer expertise on all areas of Lettings and Property Management.
    • Website - our site is continually evolving to incorporate the latest developments, is easy to use and is updated daily. We offer a huge choice of properties. We also use many of the most successful Property Portal sites such as Rightmove
    • Choice - we can offer either a Full Management service or Letting Only. Whichever you choose, the quality of the service will be the same.
    • Results - we let more properties in one month than some of our competitors let in a whole year and we only let to quality Tenants.
    • Tenants - access to quality tenants through contracts with Relocation Agencies and large employers throughout the region.
    • Peace of Mind - we keep ourselves at the fore front of any changes in legislation or trends affecting the market, giving you the assurance you need from a quality Agent.
    • Professional Qualifications - we have passed the stringent tests required to become members of ARLA (The Association of Residential Letting Agents) and NALS (the National Approved Letting Scheme) thus ensuring that we are accountable and your money is protected.
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    Rent Guarantee Service
    Available from Legal and General - please contact Michael Poole for further details.
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    Tenancy Deposit Scheme
    From 6 April 2007 all landlords must protect tenants' bonds by registering them with a Government approved scheme (see the Housing Act 2004). Joining one of the schemes is mandatory and the penalties for non-compliance are considerable.
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Tenants
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    Property Management
    Our Property Management Department is based in Borough Road, Middlesbrough and caters for the Letting and Management of properties throughout our branch network. The department is managed by Richard Poole who will only be too pleased to give you any advice if you are a potential landlord and the Lettings staff are available to handle all tenants' and landlords' enquiries.
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    Where the property is Managed by Michael Poole

    Landlords will notice very little difference and we will guide you through the new regulations and processes as the need arises.

    Michael Poole is a member of ARLA (the Association of Residential Letting Agents), and is an approved member of the Tenancy Deposit Scheme (TDS), via membership of 'The Dispute Service Ltd'.

    Deposits are held by the Agent as Stakeholder which means that agreement between Landlord and Tenant must be reached regarding any proposed deductions at the end of the tenancy. If deductions can not be agreed amicably then the parties will be forced into arbitration via TDS.

    Our comprehensive inventory and schedule of condition will greatly assist in settling disputes.

    Any disputes that should arise will initially be handled by Michael Poole.

    Landlords can no longer hold the deposit themselves unless they are registered with an approved scheme in their own right.

    Tenants have the right to know which scheme their deposit is registered with and we will issue them with all the information they need within the prescribed timescales thus protecting our Landlords from unnecessary legal action.

    Tenants prefer to deal with a reputable managing agent in most cases as they know that their deposit will be protected properly at all times.

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    Where the Landlord manages the property themselves

    Landlords have to join one of the three schemes approved by the Government in order to handle their own deposits.

    Each scheme has it's own rules which bind the Landlord.

    The Landlord then has 14 days from receiving the bond to advise the Tenant where the deposit is held and to issue the Prescribed Information as defined in the Housing Act 2004.

    • If landlords use the custodial scheme then bonds must be paid over to that scheme within 14 days.
    • If landlords use the Insurance based schemes, they will have to pay a fee and/or premium.

    Failure to comply fully will result in the Landlord being liable to a fine of three times the deposit amount, payable to the Tenant. In addition the Landlord may be ordered to repay the deposit to the Tenant with immediate effect and will lose the usual right to obtain possession under the Act.

    MICHAEL POOLE CAN RELIEVE LANDLORDS OF THIS COMPLICATED BURDON VIA OUR FULL MANAGEMENT SERVICE.

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Lettings Team
  • Introduction

    Middlesbrough Lettings
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    Based in our Middlesbrough office our professional Lettings service is available to help you to find a suitable lettings property for your needs & to find you a reliable tenant for your rental property.
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    Richard Poole FNAEA FARLA

    Richard is a Partner in the Michael Poole business who oversees our lettings team. He has extensive experience in this area, has FARLA membership and a Diploma in Property management.

    Richard is currently the North East Representative for ARLA and is a part of the Members Advisory Forum.

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    Kellie Frith, Lettings Manager
    Kellie manages our Lettings team from our Middlesbrough Office
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    Vikki Johns
    Lettings Negotiator
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    Jenna Verrill
    Lettings Negotiator
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    Karina Lefevre
    Lettings Negotiator
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    Michael Coleman
    Accompanied Viewer / Property Inspector
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    Testimonials

    Testimonials from Landlords

    • Landlord Testimonial

      unrelentless vigour and professionalism

      Hi Mel

      I just wish to say how much I have been impressed with the way you have pursued your activities with unrelentless vigour and professionalism. You have given me that confidence that I have implicit faith in you. The rapport between us has been excellent and it seems I have known you for years. Despite the fact that I have not seen you in person you have maintained a high level of contact with me. I am so proud of you and I cannot thank you enough . I do hope to see you soon .Well done and a happy Xmas AND a prosperous 2012.

      Yours Bola

    • Landlord Testimonial

      has been extremely helpful, prompt and efficient

      Dear Mr. Poole,

      I am taking this opportunity to write to you to express how impressed we are with a member of your staff. We have arranged a rental in Hutton Rudby ( *** UK pounds per month - Mustard Garth Property) with Victoria Reeve. We are relocating back into the area from Australia, and are renting a property whilst we look for our dream house to buy. Victoria has been extremely helpful, prompt and efficient, as the majority of our communication has been conducted by email, due to the time difference.

      Her attention to detail has been second to none, and she has reassured us at each and every stage. As we are landing in the UK on Good Friday, your office will be closed over the 4 day holiday. Victoria has offered to take time out of her day, on that public holiday to meet me at your Middlesbrough based office, to sign the rental agreement - WOW, that's customer service!

      Generally the public are very quick to criticize when service expectations are not met, equally, I feel it is vitally important to take time out to recognize those individuals that go above and beyond the call of duty, as I believe Victoria has done - what a refreshing change!

      Congratulations to your management team - she is certainly a credit to you.

      Kind regards, and thanks again.

      Carolanne Campbell

    Testimonials from Tenants

    • Tenant Testimonial

      the service is fab!

      Morning Vikki,

      I've read through the contract and noticed that there are a couple of things I need to arrange before moving into the property, but before I can go ahead with these I just need a couple questions answered.

      Please can you advise who the Gas and Electric suppliers are for the house?

      Please can you advise who the current telephone, TV and Internet providers are?

      Finally, I noticed that the landlord's postal address is in St. Albans so I'm assuming he is currently not living in Teesside. Does the landlord have a contact number or an e-mail address in case we needed to contact him to request approval for decorating or changing telephone providers etc?

      I also wanted to say thank you, on behalf of both of us, to you and the rest of your team, we've had no problems with the application process and all of our questions have been answered, the service is fab!

      Please pass this feedback on to the rest of your team!

      Look forward to hearing from you.

      Regards, Jamie

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    Disclaimer

    The content on this Microsite has been uploaded by Michael Poole, Middlesbrough. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Michael Poole, Middlesbrough. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Michael Poole, Middlesbrough. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Michael Poole, Middlesbrough on 01642254222.


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    Michael Poole Middlesbrough
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      Not all Estate Agents are the same!

      Michael Poole was established in 1994, initially based in the Borough Road office in Middlesbrough and has expanded now with seven branches across Teesside. We offer a range of services from buying and selling to renting and letting and are able to offer a range of ancillary services including Property Maintenance, Auctions, and Conveyancing. Our staff are highly trained and motivated to meet our clients' expectations in what can be a very stressful situation.

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      We take marketing extremely seriously and you just have to compare the quality of our office presentation, website presence, and property information with some of our competitors to see why we are so successful in selling and renting across Teesside. 

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      Relocation Agent Network
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      Through our membership of the Relocation Agent Network, which is a division of Cartus the premier provider for global relocation services, we have unique access to out of town buyers moving into our area. In addition to families relocating with Cartus the Relocation Agent Network Members help house movers across the country by referring buyers and sellers from one area to the other.

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      Superbly appointed office with an excellent display of properties in central Middlesbrough, Acklam and Linthorpe areas. Managed by Richard Poole with day to day sales/letting undertaken by experienced sales staff.

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      Michael Poole History

      Michael Poole Estate Agents were established on 1st January 1994 with one office in Middlesbrough town centre and now incorporates 7 branches across the Tees Valley from Redcar to Stockton with our newest office opening in in 2013 in Billingham. Offering a local network of computer linked branches, Michael Poole can cater for all the property requirements of buyers and sellers within the Tees Valley and also offer additional offices nationwide via their membership of the Relocation Agent Network.

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    Why choose Michael Poole?
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      Our Branch Network

      We operate from seven prominently located offices in Teesside, all of which are linked via a computer network system ensuring maximum exposure for all the properties we have for sale and to let.

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      Relocation Agent Network
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      We are members of the Relocation Agent Network which is a national network with over 600 of the best independent local estate agents. Members of this network are handpicked and only after thorough checks have identified them as the best agents to represent the network with their area. The network is a division of Cartus, the premier provider of global relocation services moving over 140,000 customers worldwide per year.

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      Pricing
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      In order to create interest properties have got to be priced correctly. We use the latest technology to research transactions that have taken place and our valuers are all members of professional bodies ensuring they comply with the latest codes of conducts.

      Floor Plans & Photography are essential and it is amazing how many of our competitors pay little regard to them. Just visit our website to see what we mean.

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      Sales Particulars

      We fully believe in the use of eye catching photography to ensure we maximise viewings. Our valuers have been trained in the latest use of camera imaging which enables us to highlight the particular features of each individual property. The use of virtual tours and video also ensures that marketing of properties on our websites and national portals can give potential purchasers all the information they require before carrying out an actual viewing.

       

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      Property Ombudsman
      We subscribe to the Property Ombudsman scheme ensuring clients have full protection.
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    Additional Services
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      Michael Poole Conveyancing

      We have teamed up with a local panel of solicitors to ensure we can offer a one stop shop. Part of an estate agent's job is to find a buyer but one of the major parts is to ensure that the sale goes through to exchange of contracts. By using Michael Poole conveyancing our staff are able to fully expedite the progress of every transaction through to exchange of contracts.

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      Monthly Auctions
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      We hold a monthly property auction through our association with The Agents Property Auction. This successful Auction is an alternative to the traditional sales market and we are proud that the Agents property Auction achieved the highest average sale price at auction in the North East in 2012*. The auction costs nothing to try and you can enter your property on a no win no fee basis!

      *As ranked by EIG 2012 results based on capital value raised, number of lots sold and average sales price agreed.

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      Surveys

      We offer a full professional service to all of our clients buying residential properties outside of the Michael Poole network. We provide valuations for mortgage purposes, Home Buyer reports and valuations, valuations in cases involving matrimonial disputes, as well as valuations for Probate. We advise on building problems, as well as a comprehensive range of inspections to advise on the value and condition of most types of residential property.

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    Meet the Team
    • Introduction

      Middlesbrough Sales
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      Superbly appointed office with an excellent display of properties in central Middlesbrough, Acklam and Linthorpe areas. Managed by Richard Poole with day to day sales/letting undertaken by experienced sales staff.
    • Team Member

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      Richard Poole, Partner

      Richard is a Partner in the Michael Poole business who oversees our lettings team. He has extensive experience in this area, has FARLA membership and a Diploma in Property management.

      Richard is currently the North East Representative for ARLA and is a part of the Members Advisory Forum.

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      Roberta Robson, Branch Manager
      Manager of the Middlesbrough Branch, Roberta has over 25 years of experience in the estate agency field.
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      Jackie Hall, Negotiator
      Negotiator in our Middlesbrough Branch.
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      Connor Ovington, Trainee
      New to the business, Connor is a trainee in the Middlesbrough Office
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      Testimonials

      Testimonials from Sellers

      • Seller Testimonial

        Thank you for all you did for us

        To Jackie and Roberta

        Thank you for all you did for us, it was so much appreciated. Best wishes for Christmas too!

        Louise & Kevin

      • Seller Testimonial

        extremely efficient and a pleasure to deal with

        Dear Mr Poole,

        Re: ***************, Middlesbrough

        I would just like to let you know what a brilliant job your staff did in marketing, and finding buyers for, the above two properties. People are so quick to complain and so slow to praise! Eileen in particular, helped by Rebecca were extremely efficient and a pleasure to deal with over the telephone.

         I have used your company for a number of purchases and sales and the quality of service never waivers. I would not hesitate to recommend you. Please pass on my sincere thanks to both Eileen and Rebecca.

        Yours sincerely,

        Kym Neagle, JK Property

      • Seller Testimonial

        Many thanks for your help over the last few weeks and for keeping us informed eac step of the way

        Susan & Stuart

      • Seller Testimonial

        your support has made selling our first house easy

        A big thank you  for all your help with selling our house, your support has made selling our first house easy.

        Many thanks

        Laura, Simon and Max

      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Michael Poole, Middlesbrough. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Michael Poole, Middlesbrough. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Michael Poole, Middlesbrough. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Michael Poole, Middlesbrough on 01642254222.


      Welcome to Michael Poole, Middlesbrough

      Title

      • Introduction

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        Superbly appointed office with an excellent display of properties in central Middlesbrough, Acklam and Linthorpe areas. Managed by Richard Poole with day to day sales/letting undertaken by experienced sales staff.

      Find Us

      Branch address

      64-66 Borough Road,
      Middlesbrough,
      TS1 2JH

      Get in touch

      Buying: 01642 268064  Local call rate
      Letting: 01642 268238  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Michael Poole, Middlesbrough. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Michael Poole, Middlesbrough. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Michael Poole, Middlesbrough. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Michael Poole, Middlesbrough on 01642254222.