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Pat Robson & Co. Student Lettings
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    About Us

    Pat Robson & Co. is a leading Residential Lettings Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and in particular student occupied areas in Newcastle upon Tyne. All four offices are superbly situated in the busiest parts of their area for Residential Lettings.

    The company focuses residential lettings and property management. With a vast portfolio of fully managed residential properties to let we are able to offer choice whatever your property requirements.

    As members of all of the main industry professional bodies we strive to take on and achieve the best standards

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    Our Approach

    Customer service is at the heart of the business and has been one of the key factors to our success over the years. We pride ourselves on creating strong client relationships built on trust, quality of service and our in-depth knowledge of our property market.

    Our real strength lies in our ability to adapt to the ever changing needs of the market place meaning we can always offer the best advise and solutions to our clients.

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    Our People

    Our staff are initially taken on due to their passion for the property market and we believe that this shows in their work and levels of service to you.

    All new agency staff members joining the company are encouraged to pass National Federation of Property Professional (NFOPP) qualifications and given specific In House training in order to gain promotion and progress within the company. Investing in the development of our staff is the key to our continued business success.

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Property Management & Tenant Find Only
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    Property Management Service
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    As a leading letting & property management agent in the Newcastle market for over 15 years we have dealt with over 5,000 landlords, housed over 40,000 tenants and let thousands of different properties. We offer a range of services and understand that all of our landlords are unique and therefore tailor our services to suit you, follow the links within the menu to find out about our landlord services. Our Property Management department, however, is something we are particularly proud of.

    Within our fully managed service, we would promote your property from the outset in our search to find you the right tenants, by marketing your property across our four centrally located offices, as well as on our website and the two main online property portals Rightmove & Zoopla. In addition to this, we have an extensive database of applicants actively looking to rent properties across Newcastle Upon Tyne.

    Our experienced negotiators will conduct viewings with potential tenants, and negotiate any offers and confirm suitability of applicants with you as the Landlord. Once an offer is agreed, we carry out credit and employment references on professional tenants, obtain guarantor agreements for student tenants, or agree rent in advance for any international students.

    We form all legal paperwork, including deposit paperwork, and setting up of Direct Debits, and then go on to collect the first months' rent and damage deposit, which is then registered and subsequently protected with the Deposit Protection Service, and then collect subsequent rents before transferring this to you.

    You would be allocated a dedicated Property Manager as a point of contact for both you as the landlord and the tenant, who will familiarise themselves with the property, and compile an inventory. Your Property Manager will then liaise with utility providers regarding opening and closing meter readings and conduct full check-in and check-out services with tenants, and as such they will become a point of contact throughout the tenancy for any maintenance issues, which can be discussed with you when raised if required. To ensure that the tenants are looking after your property correctly, we conduct periodic inspections, and an 'Annual Property Health Check' which are reported back to you as the Landlord. Finally, and often the most stressful part of property management for landlords, we deal with deposit administration including any disputes, which our Property Managers are experienced in dealing with.

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    Tenant Find Service
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    We are so confident in our ability to find tenants for your property we offer a 'No let - No fee' service to all prospective landlords who instruct us to market their property.
    Whether you have been a landlord for many years, are new to the industry or are just considering your options, we have the expertise across our network of branches to find the right tenants for you. Our tenant finder service includes:

    • Free advice on how to maximise the appeal of your property to your target market
    • Internal and external photographs
    • Free marketing via:
      • To Let board (if permitted)
      • www.patrobson.com
      • www.rightmove.co.uk & www.zoopla.co.uk amongst other property portals
      • Local media
      • Exposure across our branch network in Newcastle
    • Accompanied viewings 6 days a week - all of our branches offer evening viewings to ensure we make it as easy as possible for prospective tenants to view your property
    • Post-viewing feedback
    • Negotiation with tenants
    • Obtaining tenant references, credit checks and guarantors (if appropriate)
    • Completion of the legal contract on your behalf
    • Collection of the first month's rent and deposit

    Beyond this our specialist Property Management Department can help you comply with the increasing number of legal requirements by arranging Energy Performance Certificates, Gas Safety Certificates, checking compliance with Housing of Multiple Occupancy regulations and prepare your property for marketing.

    Once the tenants move in you may wish to manage the property yourself or take advantage of our dedicated Property Management Team to take the stress out of renting your property.

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Why Rent With Us?
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    Proven Track Record

    We believe our history and reputation speaks for itself. Since opening in 1998 we have housed over 25,000 tenants and currently we deal with over 1500 students every year.

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    A Management Service You Can Trust

    Most of the student properties we let are managed by ourselves so you can be reassured that you have an agent who is a member of ARLA and the NAEA to call upon if you have a problem.

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    Unique Properties
    We deal with properties all over Newcastle but most of our 300+ student properties are in Jesmond, City Centre, Sandyford and Heaton. Each year from November onwards we advertise our properties for the following Academic year.
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    Dedicated Student Department

    We value our student tenants so highly we have a dedicated student department who understand your needs and are fully focused on meeting your requirements.

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    Evening, Weekend & Group Viewings!

    Our offices offer viewings until 6.30pm on week nights and 9am until 4pm on Saturdays. We can also cater for large groups so all tenants can be present to make that important decision!

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    High Safety Standards

    Our managed properties comply with all necessary safety legislation and are inspected on a quarterly basis to ensure they meet the highest standards.

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    What Our Clients Say...

    Testimonials from Tenants

    • Tenant Testimonial

      "Fantastic customer service, very helpful and superb communication. Straight forward service and always respond to queries promptly. Would highly recommend. Thanks!"
    • Tenant Testimonial

      "Rented a student property through this company and overall I was happy with the service provided. Our Property Manager was helpful throughout the tenancy with any questions and a couple of maintenance repairs we had were seen to quite quickly. I will be looking to use Pat Robson again in the future due to the good experience we had."
    • Tenant Testimonial

      "Brilliant from the start, always quick responses and solutions to any issues we had, and was efficient and professional upon check out, releasing our deposit within a matter of a couple of days, would highly recommend as a great property manager. Never had any problems with the company itself, check in and check out both ran smoothly, any issues were quickly resolved and any matters needing fixing within the house were done promptly."
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