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User Guide

Title

  • paragraph

    About Us
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    Pat Robson & Co. is a leading Residential Lettings and Sales Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. All four offices are superbly situated in the busiest parts of their area for Residential Lettings & Sales.

    The company focuses on residential Sales and Lettings. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock we are able to offer choice whatever your property requirements.

    As members of all of the main industry professional bodies we strive to take on and achieve the best standards.

  • paragraph

    Our Approach
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    Customer service is at the heart of the business and has been one of the key factors to our success over the years. We pride ourselves on creating strong client relationships built on trust, quality of service and our in-depth knowledge of our property market.

    Our real strength lies in our ability to adapt to the ever changing needs of the market place meaning we can always offer the best advise and solutions to our clients.

  • paragraph

    Our People
    image cannot be displayed

    Our staff are initially taken on due to their passion for the property market and we believe that this shows in their work and levels of service to you.

    All new agency staff members joining the company are encouraged to pass National Federation of Property Professional (NFOPP) qualifications and given specific In House training in order to gain promotion and progress within the company. Investing in the development of our staff is the key to our continued business success.

Contact us

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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Property Management & Tenant Find Only

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    Property Management Service
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    As a leading letting & property management agent in the Newcastle market for over 15 years we have dealt with over 5,000 landlords, housed over 40,000 tenants and let thousands of different properties. We offer a range of services and understand that all of our landlords are unique and therefore tailor our services to suit you, follow the links within the menu to find out about our landlord services. Our Property Management department, however, is something we are particularly proud of.

    Within our fully managed service, we would promote your property from the outset in our search to find you the right tenants, by marketing your property across our four centrally located offices, as well as on our website and the two main online property portals Rightmove & Zoopla. In addition to this, we have an extensive database of applicants actively looking to rent properties across Newcastle Upon Tyne.

    Our experienced negotiators will conduct viewings with potential tenants, and negotiate any offers and confirm suitability of applicants with you as the Landlord. Once an offer is agreed, we carry out credit and employment references on professional tenants, obtain guarantor agreements for student tenants, or agree rent in advance for any international students.

    We form all legal paperwork, including deposit paperwork, and setting up of Direct Debits, and then go on to collect the first months' rent and damage deposit, which is then registered and subsequently protected with the Deposit Protection Service, and then collect subsequent rents before transferring this to you.

    You would be allocated a dedicated Property Manager as a point of contact for both you as the landlord and the tenant, who will familiarise themselves with the property, and compile an inventory. Your Property Manager will then liaise with utility providers regarding opening and closing meter readings and conduct full check-in and check-out services with tenants, and as such they will become a point of contact throughout the tenancy for any maintenance issues, which can be discussed with you when raised if required. To ensure that the tenants are looking after your property correctly, we conduct periodic inspections, and an 'Annual Property Health Check' which are reported back to you as the Landlord. Finally, and often the most stressful part of property management for landlords, we deal with deposit administration including any disputes, which our Property Managers are experienced in dealing with.

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    Tenant Find Service
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    We are so confident in our ability to find tenants for your property we offer a 'No Let - No Fee' service to all prospective landlords who instruct us to market their property.
    Whether you have been a landlord for many years, are new to the industry or are just considering your options, we have the expertise across our network of branches to find the right tenants for you. Our tenant finder service includes:

    • Free advice on how to maximise the appeal of your property to your target market
    • Internal and external photographs
    • Free marketing via:
      • To Let board (if permitted)
      • www.patrobson.com
      • www.rightmove.co.uk & www.zoopla.co.uk amongst other property portals
      • Local media
      • Exposure across our branch network in Newcastle
    • Accompanied viewings 6 days a week - all of our branches offer evening viewings to ensure we make it as easy as possible for prospective tenants to view your property
    • Post-viewing feedback
    • Negotiation with tenants
    • Obtaining tenant references, credit checks and guarantors (if appropriate)
    • Completion of the legal contract on your behalf
    • Collection of the first month's rent and deposit

    Beyond this our specialist Property Management Department can help you comply with the increasing number of legal requirements by arranging Energy Performance Certificates, Gas Safety Certificates, checking compliance with Housing of Multiple Occupancy regulations and prepare your property for marketing.

    Once the tenants move in you may wish to manage the property yourself or take advantage of our dedicated Property Management Team to take the stress out of renting your property.

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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Why Rent With Us?

  • paragraph

    Hundreds of properties you will not find elsewhere

    We have a managed portfolio of over 600 properties that are unique to Pat Robson & Co. These properties are amongst the best in the Newcastle areas and you will not find them with other agents!

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    Property Management & Maintenance
    Pat Robson & Co. has a dedicated Property Management Department equipped to deal with any problems that may arise during your tenancy

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    Established Since 1999

    Pat Robson & Co. is one of the longest established agents in the Newcastle upon Tyne area. Our experience and knowledge makes us an agent you can rely on.

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    Trained Staff & Professional Service

    Our staff are trained and consider themselves as property professionals. At any stage before, during or after your tenancy they are avaiable to pass on expert advice.

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    Professional Body Members

    As members of Professional Bodies such as NAEA, ARLA & TPOS we can ensure ethical practice and therefore peace of mind for our clients. In line with legislation client's deposits are registered with a Deposit Protection Scheme and we adhere to industry codes of best practise.

  • paragraph

    Longer Opening Hours

    We are open at times to suit you. Both evening and Saturday viewings are available to fit in with your busy schedule.

Contact us

Features

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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

  • Team Member

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    Email
    Katherine MacGregor - Director 
    Katherine started her career at Pat Robson in 2011, having previously worked for a national Estate Agent, and following the completion of a law degree. She is now a Director and has helped develop our Sales & Lettings department to become the market leader in the area. Katherine is also one of our Valuers. She is a Fellow of ARLA and has completed both the Level 3 and Level 4 qualifications in Residential Lettings and Property Management.

  • Team Member

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    Email
    Charlotte Reay - Head of Sales & Lettings 
    Charlotte is our Head of Sales and Lettings, and joined the team in 2015 with a wealth of experience having worked for both a national estate agent and a more local agent previously. Charlotte is very much a 'people person' and ensures our busy branches run smoothly, whilst maintaining a high level of customer service. She is a member of ARLA and completed the Level 3 qualification in Residential Lettings and Property Management, and also holds a BTEC Level 4 Professional Diploma in Residential Lettings & Management.

  • Team Member

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    Email
    Tania Hayhurst - Branch Manager
    Tania is the Branch Manager of our Jesmond and City Centre office, and has been with Pat Robson for over 8 years, having originally started with us as a Negotiator. She has a keen eye for detail and provides excellent customer service. Tania is a member of ARLA and has completed the Level 3 qualification in Residential Lettings and Property Management, and Residential Sales.

  • Team Member

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    Email
    Danielle McEntee - Assistant Branch Manager 
    Danielle is our Assistant Branch Manager and has a real skill for building relationships with clients. Having joined Pat Robson from University in 2012, she has built up a wealth of knowledge during her time with us. Danielle has completed the Level 3 qualification in Residential Lettings and Property Management, and is currently working towards the Residential Sales qualification.
Contact us
    User Guide

    Title

    What Our Clients Say...

    Testimonials from Landlords

    • Landlord Testimonial

      "As a landlord they have provided me with a first class service with excellent tenants. My property was rented within the first few days of being advertised. I will definitely keep using this company

    • Landlord Testimonial

      "A thoroughly professional managed service which takes the stress out of it all for me. Getting a fully managed service is well worth the monthly costs to not have to deal with all of the hassles of renting out my properties"

    • Landlord Testimonial

      "Living abroad means that property management is the only option for me but Pat Robson & Co is my third agent since I invested in property a few years back and they are the best of those by a long way"

    Testimonials from Tenants

    • Tenant Testimonial

      "Pat Robson were one of the few agents who responded to my email and requirements regarding accommodation. When I viewed the property the agent was exceptionally helpful especially in the lead up to accepting the tenancy. Once I decided to accept the property, the agent was extremely helpful and the process was very quick and smooth."

    • Tenant Testimonial

      "Recently moved into a property with Pat Robson, can only praise their staff for their professionalism and assistance. Any questions or queries were answered and resolved very quickly and I would recommend them to anybody."

    • Tenant Testimonial

      "Pat Robson have been fantastic. We moved into our apartment a couple of months ago, and it was a very smooth transition. The communication has been top draw, and the apartment itself has not let us down. The company were very open for any enquires."
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Pat Robson, Jesmond. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Pat Robson, Jesmond. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Pat Robson, Jesmond. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Pat Robson, Jesmond on +441912090100.


    User Guide

    Title

    • paragraph

      About Pat Robson & Co.
      image cannot be displayed
      Pat Robson & Co. is a leading Residential Lettings and Sales Agent in Newcastle upon Tyne. We have four offices in Jesmond, Heaton, Gosforth and the City Centre of Newcastle which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. All four offices are superbly situated in the busiest parts of their area for Residential Lettings & Sales.

      The company focuses on residential Sales and Lettings. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock we are able to offer choice whatever your property requirements.

      As members of all of the main industry professional bodies we strive to take on and achieve the best standards

    • paragraph

      Our Approach
      image cannot be displayed

      Customer service is at the heart of the business and has been one of the key factors to our success over the years. We pride ourselves on creating strong client relationships built on trust, quality of service and our in-depth knowledge of our property market.

      Our real strength lies in our ability to adapt to the ever changing needs of the market place meaning we can always offer the best advise and solutions to our clients.

    • paragraph

      Our People
      image cannot be displayed

      Our staff are initially taken on due to their passion for the property market and we believe that this shows in their work and levels of service to you.

      All new agency staff members joining the company are encouraged to pass National Federation of Property Professional (NFOPP) qualifications and given specific In House training in order to gain promotion and progress within the company. Investing in the development of our staff is the key to our continued business success.

    Contact us

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    Sell With Pat Robson & Co. 

    • paragraph

      Personal Service & Local Knowledge
      All of our valuations are carried out by one of our Company Directors Tim Nixon or Katherine Turner. Having combined local property market experience of over 25 years our valuation team have expert knowledge of Newcastle's Property market.

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      Comprehensive Online Marketing
      As well www.patrobson.com being an integral part of our web advertising we are also featured on leading property portals, including the two largest, www.rightmove.co.uk and www.zoopla.co.uk

    • paragraph

      Professional Body Members
      As members of professional bodies such as NAEA, ARLA & The Property Ombudsman we can ensure ethical practice and therefore peace of mind for our clients.

    • paragraph

      Accompanied Viewings & Longer Opening Hours
      Offering accompanied viewings helps put potential buyers in the best frame of mind to make an offer on your property.

      Evening and Saturday appointments will make sure viewings are easy for buyers

    • paragraph

      Timely, Free & Accurate Valuations
      Our belief is that an accurate valuation is the first crucial step to selling your home!

    • paragraph

      High Street Branches
      Our High Street locations ensure your property is promoted effectively to potential buyers

    • paragraph

      https://www.patrobson.com/request-a-valuation/
    Contact us

    Features

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    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

    Title

    A Step by Step Guide to Buying Your Own Home...

    • paragraph

      Step 1: Work out your budget

      Working out how much you have to spend is vital before seriously beginning your search. It is worth seeking advice from an independent mortgage advisor as they will have access to the entire market and should give you impartial advice.

      It is worth noting the additional costs that maybe involved in your house purchase such as solicitor's fees, a valuation fee, stamp duty, local authority searches, mortgage fees, removal fees, disconnection and reconnection of services. Whilst these are not huge individual costs they can amount to thousands.

      So to avoid finding that dream home and not being financially ready to make an offer. Ensure that you get sound mortgage advice before you start!

    • paragraph

      Step 2: Register and begin your search

      Now you know how much you have to spend the fun can begin. We recommend buyers start by thinking of the reasons they are moving home in the first place. So why are you moving? A garden, a growing family, a change of area... Why not make a list of the features that you must have, would really like and what would be nice. Be realistic though as very few properties will have everything that you desire!

      Next step - give us a call and we will register your details, or if you are short on time register online and we will contact you if we have anything suitable. It really is worth registering with us as you will often find out about the properties before they are advertised online.

    • paragraph

      Step 3: Make the most of your viewings

      At Pat Robson & Co. we try to accompany all viewings to make the process as comfortable as possible and to fully understand any feedback that you give. In order to do this we are open from 9am to 6.30pm on weekdays and 9am to 4pm on Saturdays, if you can't make these times sellers will often carry out their own viewings.

      Before carrying out your viewing appointment it is worth thinking of a list of questions. For example, you may want to ask about the neighbours or what the local transport links are like. If we don't know the answers to your questions we will find them out for you!

    • paragraph

      Step 4: Find the right property and make an offer

      Once you think you have found the ideal property it is worth making a second visit, just to make sure you get the same feeling about the property the second time.

      What do you need to make an offer? Essentially nothing, but a seller will only take you seriously if you have proof of funds (this usually comes in the form of a mortgage agreement in principle). Other factors a seller will consider are - does the buyer have a property to sell and when can the buyer move in.

      Offers are not legally binding until contracts are exchanged.

    • paragraph

      Step 5: Offer accepted and instructing a solicitor

      Once your offer is accepted you need to provide solicitor's details and give the go ahead to your mortgage advisor. A proactive solicitor and mortgage advisor can save you months in the conveyancing process.

      Having dealt with a vast number of solicitors and mortgage advisors we feel we can recommend people you can rely upon. If you would like advice please visit Conveyancing and Mortgage Advice.

      Rest assured that throughout this process you are always able to contact us for updates and advice!

    • paragraph

      Step 6: Survey and mortgage offer
      To take the next step towards completion a survey will need to be carried out on the property you have chosen. Usually your mortgage company will instruct the survey and provided all is well a mortgage offer should be coming your way.

    • paragraph

      Step 7: Exchange contracts
      So everything has gone well, the survey is ok, your mortgage offer has arrived and you are ready to exchange. At this point your accepted offer becomes legally binding and you will have to pay a deposit to the solicitor (usually 10%). As part of the exchange you will set a date for completion that is mutually agreeable.

    • paragraph

      Step 8: Collect the keys!
      On the day of completion the remainder of the money is transferred and once this has cleared the keys can be collected from your Estate Agent!
    Contact us

    Features

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    User Guide

    Title

    • Team Member

      image cannot be displayed
      Email
      Tim Nixon - Director 
      Tim founded the company with Pat Robson in 1999, and has over 35 years experience within the industry. He is our primary valuer and has an unrivalled knowledge of the Newcastle property market, what Tim doesn't know, isn't worth knowing! Tim also turns his hand at property development in his spare time and has a serious eye for interior design. He is the 'go-to' guy for all property matters and is happy to advise both landlords, vendors and purchasers on their property requirements. Tim is a member of both ARLA and the NAEA.

    • Team Member

      image cannot be displayed
      Email
      Charlotte Reay - Head of Sales & Lettings
      Charlotte is our Head of Sales and Lettings, and joined the team in 2015 with a wealth of experience having worked for both a national estate agent and a more local agent previously. Charlotte is very much a 'people person' and ensures our busy branches run smoothly, whilst maintaining a high level of customer service. She is a member of ARLA and completed the Level 3 qualification in Residential Lettings and Property Management, and also holds a BTEC Level 4 Professional Diploma in Residential Lettings & Management.

    • Team Member

      image cannot be displayed
      Email
      Tania Hayhurst - Branch Manager 
      Tania is the Branch Manager of our Jesmond and City Centre office, and has been with Pat Robson for over 8 years, having originally started with us as a Negotiator. She has a keen eye for detail and provides excellent customer service. Tania is a member of ARLA and has completed the Level 3 qualification in Residential Lettings and Property Management, and Residential Sales.

    • Team Member

      image cannot be displayed
      Email
      Amy Rodgers - Sales Progressor 
      Amy is one of our Sales Progressors, with a seriously positive attitude! She joined the team after finishing her university degree in 2018 and is instrumental to our sales team. She is currently working toward her Level 3 qualification in Residential Lettings and Property Management.
    Contact us
      User Guide

      Title

      What Our Clients Say...

      Testimonials from Sellers

      • Seller Testimonial

        we have felt looked after
        "From the moment Tim turned up to value our home until the final completion date we have felt looked after. Although the sale took slightly longer than would have been ideal we were constantly reassured that our property was being marketed at the right price for the marketplace and that buyers were only around the corner. I'm so pleased that we held out for another couple of months and got the price we needed."

      • Seller Testimonial

        "When putting my investment flat on the market I thought Pat Robson & Co would be best due to their major involvement in the lettings industry. I was proven to be right when one of their existing investor landlords came in with an offer that I was prepared to accept."

      • Seller Testimonial

        "Thank you for doing a sterling job selling my property. As you know I had it on with other agents and you were the company that got the sale at a price I was willing to accept. Although I couldn't say that any of the other agents did a bad job you were the ones that got the deal done. Thanks a million and I doubt now if I'll ever move again but if I do I'll be using you lot."

      • Seller Testimonial

        "A very professional service. I'd have no hesitation in selling my home through Pat Robson & Co again."

      • Seller Testimonial

        A good, friendly and knowledgeable local Company
        "Pat Robson & Co handled the sale of my Property recently. They are a good, friendly and knowledgeable local Company who kept me well informed on a weekly basis right from the beginning. The sale of my property was achieved swiftly and they took care of all the Due Diligence issues that arise with a rental property in a very prompt and courteous manor. I have no hesitation in recommending this company for Sales, Purchases as well as Lettings."
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Pat Robson, Jesmond. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Pat Robson, Jesmond. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Pat Robson, Jesmond. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Pat Robson, Jesmond on +441912090100.


      Welcome to Pat Robson, Jesmond

      Title

      Find Us

      Branch address

      20 Osborne Road,
      Jesmond,
      Newcastle Upon Tyne,
      NE2 2AD

      Get in touch

      Buying: 0191 6250204  Local call rate
      Letting: 0191 6250962  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Pat Robson, Jesmond. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Pat Robson, Jesmond. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Pat Robson, Jesmond. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Pat Robson, Jesmond on +441912090100.