Peter Heron Residential Sales and Lettings, Fulwell

Fantastic service & absolutely lovely staff. Could not be happier with the smooth transition from start to finish. Absolutely Wonderful and so happy with our new house, thank you all. Ms S, Fulwell - January 2022.

Selling a house with Ashley O'Carroll and Peter Heron was a wonderful experience! Normally I am very careful about recommending anything, but in this case I am 100% happy to give 5 stars. I strongly recommend everybody who is in need of a first class estate agent to chose Ashley O'Carroll and Peter Heron. Ms S, Monkwearmouth - January 2024.

Excellent service from Peter Heron Estate Agents. Special mention to Sarah who did a great job keeping our sale on track. They were both professional and courteous at all times and always replied to emails and queries the same day. We would highly recommend to anyone wishing to buy or sell in the area. Ms. Bell, Cleadon - June 2023.

The staff at Peter Heron have been excellent. They have answered all of our questions, been extremely helpful and knowledgeable and made us feel that our custom was important to them. We would highly recommend using Peter Heron to sell your house. Mr & Mrs C, Roker - March 2023.

From start to finish (and it was a long journey) the customer service was outstanding from every member of staff. From valuation, marketing, sale and completion I cannot fault the attention to detail. A difficult divorce lead to complications with the sale and this was handled incredibly sensitively by each team member where necessary. I hope the house I go on to purchase is through Peter Heron as I know it will be handled professionally. Mrs M, Seaburn Dene - March 2021.

Excellent service provided from Peter Heron from putting my offer in right through to completion. Ashley & Victoria were amazing to deal with! Friendly, helpful & supportive! Would highly recommend to friends and family. Thanks again. What a great team. Miss A, South Bents - December 2020.

Really excellent service from Peter Heron. The sale proceeded smoothly from start to finish and the whole process was made easy by the helpfulness and professionalism of Ashley. Valuation and sales strategy were spot on and communication was very good throughout. Highly recommended. Mrs C, South Bents - September 2022.

I have dealt with Ashley O'Carroll on more than one occasion and the service is always first class. Everything is handled in a professional manner, staff are responsive to enquiries and Ashley himself ensures that everything goes smoothly. Very impressive service. Mr T, Seaburn - September 2021.

Just sold my house with Peter Heron, Sea Road branch, outstanding service, house sold very quickly and the staff are excellent. Professional and very quick to answer queries, always polite and courteous, I couldn't fault any of the staff or the service. Very highly recommended!!! Mrs F, Fulwell - August 2021.

Rebecca was absolutely brilliant , without her our move would not have gone ahead , she went above and beyond. Mrs F, Fulwell - September 2020.

Initial appraisal stood out from the others we saw, great knowledge of local market & understood who the property would appeal to. We got individual care & attention throughout. The on-line portal for monitoring viewing activity & interest is extremely helpful & easy to access. Helps you keep informed without having to call anyone. Contact from Fulwell Branch was excellent. Mr D, Whitburn - September 2024.

I had a really good experience in purchasing my first property with PH. Liyana provided an exceptional service and was in hand to answer any queries I needed. Liyana was easy to get in contact with and shared in our joy as we could feel that she genuinely cared about making the process stress free and seamless. I would recommend PH but especially Liyana. Thanks again PH for such a good service. Ms B, Monkwearmouth - November 2024.

Maxine looked after my daughter Alex, she is a first time buyer and Maxine was incredibly professional and supportive and talked her through the buying process step by step. I would recommend Peter Heron Estate Agents as their team were fantastic to deal with. Miss M, Fulwell - January 2021.

From start to finish the service from Peter heron was excellent. From helping at the start of looking, to the extra mile they went to ensuring completion. Ms, S, Fulwell - April 2023.

Lauren was amazing and super helpful! She kept me up to date with everything that was going on and even knew more than my solicitor at some points! Super friendly and happy to help with any questions I had! Mrs W, Redhouse - August 2022.

I dealt with Victoria Simm, the letting Manager at peter Heron, prior to buying an investment property. She was informative and extremely helpful throughout the process, and I would heartily recommend her. She is an absolute credit to Peter Heron, and they are lucky to have her! Mr S, Sunderland - June 2021.

Michael Ford kept me sane throughout the long sale from start to finish. After 12 months I am finally due to complete tomorrow and I can not describe how I am feeling. Michael is professional, responsive and kept me informed throughout the whole process. He is an absolute credit to Peter Heron estate agents and would without a doubt recommend him. He is a huge asset to the company and really went above and beyond to keep the sale on track dispite the multiple mishaps out of our control. Mr L, Fulwell - September 2021

Liyana Uddin has been very helpful and informative during the process of my purchase of a property. She has kept me up to date and answered my questions. I'd recommend Peter Heron! Mr C, Whitburn - June 2022.

An absolute pleasure completing a smooth transition between responsibilities and allocating new tenants. Could not speak higher of their service. Mr L, Fulwell - December 2020.

As first time landlords we were somewhat nervous about setting out down this road. We need not have worried. Everyone at Peter Heron has been outstanding, particularly Victoria and Liyana. They have been professional, efficient and extremely patient in answering our many queries. The whole process from first contact to installing our first tenant has taken less than four weeks. We are very impressed and would not hesitate to recommend the company. Mr & Mrs M, South Bents - August 2022.

The level of service I have received from the staff at Peter Heron has been exceptional! I can't even imagine using anyone else to help manage my rental properties in Sunderland! A special shoutout for Victoria (Sea Road Branch) who has been efficient, courteous and extremely helpful from day one! Mr T, Essex - October 2023.

I received excellent service; they completed all necessary checks and were able to move tenants into my property in a timely and efficient manner, responding to all my concerns and providing me with all the adequate information I needed as a first time landlady. Mrs M, Sunderland - 2020

Staff are efficient and courteous. Extremely helpful couldn't fault their service and commitment. Mrs G, Fulwell - August 2020.

Being based in South Africa, I am dependent on a good agency/property manager. I have worked with many agencies through the years, but Peter Heron stands out as the most professional. Can strongly recommend them. Mr A, South Africa - October 2024.

Peter Heron is excellent in every aspect. The staff members are on point, very easy to communicate with and will provide assistance in no time. Highly recommended. Special thanks to Victoria who made this experience great! I wish all the letting agents have this kind of attitude towards their customers. A true testament to the company. Not enough stars available to describe - incredible energy & professionalism. Miss S, Whitburn - July 2023.

PH manage our rental property for us. PH found us good tenants in the first place but even managing good tenants is an art. Victoria in particular has managed everything we and our tenants have asked for quickly and professionally. First class service. Mr Wilson, Sunderland - October 2024.

The level of service I have received from the staff at Peter Heron has been exceptional! I can't even imagine using anyone else to help manage my rental properties in Sunderland! A special shout out for Victoria (Sea Road Branch) who has been efficient, courteous and extremely helpful from day one! Mr T, Sunderland - October 2022.

We are letting through Peter Herons and Victoria was dealing with us. I can honestly say she's a credit to the company, it's our first time renting through an agency but she was super patient with all of our questions no matter how silly they were! There were some issues with the electricity in the property but she did her absolute best to communicate with us and the electrician to get it fixed as quickly as possible so we can get moved in. She's an absolute diamond. Thank you! Ms S, Sunderland - April 2024.

Victoria in lettings is excellent. No matter how busy she is or how many accounts she is dealing with she always manages to deal with our queries and issues quickly and in a professional and personal manner. Our properties are fully managed which gives us peace of mind with the service that our tenants and ourselves receive. If Victoria is not available the rest of the team always do there utmost to help in the same professional and personal manner. Since first becoming landlords 10 years ago we have remained with Peter Herons and continued to add to our portfolio. Mr & Mrs C, Seaburn - February 2022.

So far we have loved our experience with peter heron, we first got in touch with Lauren as we were desperate for a home we had seen for rent and under a lot of pressure to move fast. Lauren helped us so much and helped us achieve viewings and the signing of contracts massively. It's in the area we really wanted to be in and is perfect for myself and my husband. Whilst Lauren had her well deserved annual leave Victoria stepped into her shoes perfectly. Would highly recommend them both at Peter heron. Outstanding service and very friendly. Ms. L. Fulwell - October 2020.

My partner and I were in a hurry to rent within our local area and the lettings team and honestly everyone I spoke to at Peter Heron were so helpful! This was by far the best experience I have had working with a letting agency and I would recommend it to anyone. We had the pleasure of working with Victoria who was quick to respond and answer all our questions and understand our stresses throughout the process. Such a pleasant experience!! Miss L, St. Peters - January 2022

The best estate agents! Its very rare to see an agent go above and beyond the job once the money is in the bank. But these guys do so over and over again. They were an absolute pleasure to work with. Ms M, Monkwearmouth - November 2022.

I had an amazing service with Peter Heron agent. Their process will easy, fast and very helpful in all the questions that I have from the start until the sign of the contract. Now I am getting very high service as tenant that try to move in the new apartment. Mr T, St Peters - July 2022.

Victoria was amazing, listened to what we wanted and was really supportive and accessible thru the whole process, Mr B, Sunderland - September 2020

Victoria has made everything so easy and been so helpful has really made us happy. Miss M, Monkwearmouth - March 2022.

I cannot speak highly enough of the professional, personalised and efficient service Peter Heron provides as my letting agent. When I was in need of finding a property to rent, they quickly found exactly what I was looking for in the location I wanted within my budget, Nothing is too much trouble for them. I have bought and sold several properties during my life so I feel well qualified to say that Peter Heron are the best estate agent I have dealt with. Mr P, Sunderland - September 2020.

I have experience renting through many agents, I have been with peter heron for a few years now I can say they have been one of the best. I've had a great experience during my time. The team go above and beyond with any query and they're always happy to help. I feel safe and confident with their policies and couldn't recommend them enough. Miss O, Cleadon - April 2020.