Stephensons, York

My property went to the market in September and I picked up the keys to my new humble abode in December. Having previously marketed with a different agent for a number of months Stephensons photographer really showed off my properties best features which I believe allowed them to sell my property so quickly. Sarah kept me up to date at all times and was always happy to help. Stephensons conducted in an extremely professional manner and I have already recommended them to friends and family. They are the only company I would consider using in the future. Ms L - Holgate.

Ms Lawn

September 2024

"Hi Ed, Hope you are well it's been a long time !I asked Iain for your e mail as I wanted you to be aware of the excellent job your team have done in helping me sell my mothers house. With not being in York I needed them just to take over and they certainly took this on board keeping me informed at all stages to completion.It's always hard to find good people and you have certainly managed to achieve this within your team.Please tell me your secret as I am sure you will agree it's one of the hardest challenges in running a business Hope to see you when I am up in York Thanks again Ian" Mr M - Strensall

Mr Miles

September 2024

From me booking the valuation to completing on the sale I was highly impressed with the service Stephensons gave. Oliver gave me honest advice from the outset, their marketing was dynamic and modern and although there were problems during the conveyance if it wasn't for Sarah going the extra mile I am sure the sale would of fallen through. Mrs R - Osbaldwick

Mrs Richardson

August 2024

Dear Sarah, Thanks for everything you have done over our house sale. Always above and beyond. It was nice to kept up to date at every stage which you do so well. Although we thought it was never going to happen you kept pushing and got it through for us in the end. Mrs S - Claxton

Mrs Smith

September 2023

An excellent personal service that lead to my house sale quickly and professionally. Would highly recommend. Mr W - York

Mr Woosley

August 2023

We really valued the level of professionalism and reliability that Oliver and Sarah consistently maintained. Furthermore, I appreciated the timely manner in which they responded to my questions, phone calls and emails, Both truly made our house purchase a pleasant experience, we will highly recommend them in the future as we found their help invaluable. Mr H - North Newbald

Dear Sarah,Thank you for all you did throughout the sale and while I was away to get the building control issue sorted - you have been a star! Its taken a while and it wouldn't have got there without your hard work!Regards, Ms I - Huntington

To Sarah, Thanks so much for all your amazing help and support in the sale of our house. You were fantastic . Mr & Mrs J - York

We were very impressed by the professional attitude by the front line staff. Stephensons 'nothing is too much trouble' approach gives me no hesitation in recommending the company to anyone. Mr & Mrs N - Terrington

A fantastic Estate Agent from start to finish. From the initial meeting, high quality photos of the property, excellent negotiating skills and keepingme informed all the way through the sale. I would highly recommend the York Office to anyone looking to sell a property. Ms C - Strensall

Hello Oliver A short e mail to thank you and your team for the professionalism and advice in undertaking the above sale on the Association's behalf. As you aware, there was a need to ensure we achieved "best value" and by that I do not mean just price although clearly you had to be competitive. This I believe was achieved through your initial and ongoing guidance throughout the transaction and by ensuring I was kept up to speed with happenings. I am acutely aware via regular updates that your team were ensuring matters were not left in abeyance. Please pass on my thanks to all concerned including Ian Reynolds. Suffice to say i would not hesitate in utilising the services of Stephensons in the future. Kind regards and a happy new year. Mr L - York

I employed Stephensons to sell my property and I found them to be very professional, courteous and efficient. Nothing was too much trouble and despite my buyer losing their initial purchasers in the chain, Stephenson efforts kept the sale progressing and whole process took place within 12 weeks from instruction to completion. I would have no hesitation in recommending and would rate Stephensons 11 out of 10. Mr M - York.

Sarah, Oliver and the rest of the team at Stephensons. Thank you so much for your help in selling my flat. You've made the enitre process from instruction to completition as professional and stress free as possible. The best of luck with everything in the future. Mr G - The Groves

Sarah, Ollie & all the wonderful gang :-) Thank you for all your help and patience with the sale of 171 Bishopthorpe Road, Love Caroline and Andrew . Mr & Mrs C. - York

To All at Stephensons, Thank you for everything with the sale of our late mothers property Mrs W & Mrs E - Strensall

Dear Nick, Just a quick note thanking you and all your staff regrading the sale of my cottage. All of the office staff have been good to deal with, but in particular I must mention Richard who i have had the most dealings with, always bright and cheerful, and Sarah who at times has had to act more like an agony aunt to me such were the stress levels!!! Estate Agents do come in for some stick, so I think it is only right that praise should be handed out when due. Mr W - Appleton Roebuck, York

Sarah, thanks for all you help over the past few months; it was a huge comfort at times knowing that you were coordinating with all parties and helping things move along (if only my solicitor had been as proactive...). I must say I've been especially impressed with Stephensons - from Oliver's first visit, to the marketing you produced for the house, and not least the support you've provided me at just about every stage thereafter. A big thank you to you all. I'd certainly recommend you and use you again in the future. Mr C- Bootham, York

A huge thank you to Oliver, Sarah & anyone else involved with the Sale of North House, Escrick.... Many Thanks - Mr & Mrs K

We recently sold our property with Stephensons and mainly dealt with Oliver and Sarah who were both professional and supportive throughout. Communication and updates from Sarah were excellent from beginning to end. Definitely recommend. Thankyou both ! Mr & Mrs J - Copmanthorpe

Dear staff at Stephensons Thank you for all your help and advice with the sale of our property in York - 45 Whitestone Drive, Huntington. We were very pleased with the excellent service from the very professional initial meeting with Olly, your management of the viewings and the help and advice with accepting the offer. We are just about to do the final part of our move now that the holiday lettings have finished and we should be moved in to Fionnphort next Monday. Again thank you for all your help and please pass on our thanks to all the staff involved.

Dear Oli, We would just like to say thanks soooooo much for your help and support in the sale of our house. Your service and professionalism was as expected...........EXCELLENT! Mr & Mrs J - Copmanthorpe

Hi Iain, Sarah and Laura, I just wanted to take some time out this weekend to write you this email of thanks. A couple of weeks have elapsed since Completion - and for us, we seriously needed some time to pause, and reflect - as it was a very busy and emotionally exhausting time. I know that we paid you a fee for your professional estate agency services in the sale and acquisition of Poppleton Hall Cottage, but with the time elapsed - and the difficulties as the chain meandered along, I think it became more than that. I think we all invested a lot of emotional energy in this chain of craziness! We just wanted to say a big thank you for your assistance and tenacity in getting the deal over the line. It was a stressful time for us a family, so apologise for the volume of emails and difficult conversations at times. But, the great news was that in the end it all was resolved. Oliver - I am sure you know this already - but you do really have the best team of staff working for you in the York office. I will continue to recommend Stephenson's to anyone who's asking, and many thanks again for helping us sell our home, so we could acquire and build a future home (for life!!). Lots to do, but I look forward to inviting you all (summer 2021?) to our house warming (if Covid allows - ha ha). Thanks again, and we are very grateful for all of the hard work you as the team put in, Regards. Mr & Mrs P - Poppleton

Dear Oliver, I am just writing to say how happy we were with the fantastic service provided to us by Sarah and, during Sarah's holiday, by Ian during our recent sale of Ascot Court. It was a strange, confusing process at times; covid was an unexpected factor and our buyer's conveyancing company, combined with our managing company, made it a difficult few months. Sarah was - at all times - a model of efficiency and compassion; we were never in any doubt that she was working extremely hard on our behalf to get our sale pushed through. She was extremely kind and considerate throughout the whole process; our wedding and honeymoon plans had been devastated by covid and she took considerable care in trying to ensure that the house move did not have a negative affect on our plans. We felt that Sarah really cared about us, which is a credit to her, considering how tough this year has been on everybody. She has been utterly superb and we are incredibly grateful to her for her hard work. Likewise, both Iain and Laura were extremely pleasant and helpful. Ian took over our sale when Sarah went on holiday and did so with seamless professionalism. We are both delighted with the service we received from Stephensons and would not hesitate to recommend you to others. I cannot imagine ever putting ourselves through moving again (at least not in the near future!) but we would definitely want to sell through Stephensons again. Kind regards, Miss W - Acomb

Sarah, thanks again to you and all the team at Stephensons for all the effort and help that was put in to our sale. Although the value of our property was relatively low the amount of hard work you put in made us feel as if the house was worth a lot more then £140k to you. We couldn't of done it without you. Mr & Mrs B - Haxby Road

From instruction until completion I found the staff at Stephensons to be extremely knowledgable and thoroughly professional - I couldn't have asked for more in terms of service - thanks again. Mr & Mrs K - York

Hi Sarah Kate and I just want to say a big thank you for selling our house. We really appreciate the professional service you gave us throughout the process and supporting the process through to completion. Thanks again Mr & Mrs S - Acomb Park

Dear Sarah, I want to thank you so much for your help & support through my moving process. You have been exceptionally kind & helpful. THANK YOU. Your team was also excellent. Ms B - York

Hi Dan I just wanted to email and thank you, Zak and the team at Stephenson's for selling my house on Willis Street, so quickly, without any problems and over the asking price! I have never had such a seamless sale and all of the team were fantastic - keeping me informed, looking after my property whilst it was empty and always on hand. The service I received was exactly as promised when Oliver came to value the property. Please pass on this message to all in the team and your Senior Managers. I will have no hesitation in recommending you to friends in the future. Many, many thanks to you all Kind Miss J - York

First class service from start to finish. Professional advice at the start, creative marketing and sold within the month with a dozen viewings. Friendly staff and we got the price we wanted. I would strongly recommend them to anyone looking to buy or sell. Miss S - Hessay.

Hi everyone, just a belated note to say a huge thanks for the hard work put in over the last few weeks to get me to completion with the sale of Oakdale and purchase of Hawthorne. Cant believe it's a week ago...I certainly hit the ground running Friday. No doubt will speak to you individually in due course but again thank you very much. Mr L - York

Dear Sarah, We wanted to wait a while after the completion of this sale to be sure any final issues were resolved, and it seems there are none. So now we want to thank you and your colleagues who helped us sell our property in York. We were very pleased with your professionalism, support and friendliness throughout the process. We have bought and sold a number of properties throughout the UK over the past 40 years, and your service is right up there with the best we have experienced. So many thanks, and please feel free to let future prospective clients read this testimonial. Best regards to all at Stephensons for your future business. Mr & Mrs B - York

I couldn't recommend Stephensons more highly. I felt they did more work in getting our house move through as quick as possible than our solicitors, Oliver got us full asking price for our house which was a lot higher than other agents quoted us, and Sarah worked very hard keeping all parties up to date. thank you all Miss B - Clifton Without

Hi Sarah, Just sat waiting for the removal men to arrive and wanted to take the chance to say thank you so much for all of your hard work during our house sale from start to finish. I know it hasn't been an easy road, certainly when faced with a pandemic but you have been absolutely fantastic and reassured us along the way. I hope you have a lovely weekend and thank you once again for all that you've done. Best wishes, Miss E - Elvington

From customer service to marketing, Stephensons are absolutely faultless! They provided us with specialist advice on our character property, and offered a valuation within hours. Upon instruction, Stephensons sent an excellent photographer to our property who captured it at its finest; and within hours our property was marketed and viewings arranged promptly. Soon after we received multiple offers, all of which we were happy with. Overall, a seamless experience from start to finish from a very professional firm. Special thanks to Oliver Newby and the rest of the team at Stephensons York for their unrivalled service. Miss C - Stockton-0n-the-Forest

Thank you very much for your professional and friendly help during our purchase of Ashcroft. It made all the difference, knowing we could reply upon you during the final completition stages. WE LOVE THE PROPERTY Mr & Mrs T - Flaxton

Mr & Mrs Thompson

October 2024

Dear Sarah, I just wanted to ensure you know how much we have valued your help Its been a really difficult journey, certainly for us and Erica and Rob. You have been a great support to us all and I wanted to ensure you had that feedback . Mr & Mrs M - Wheldrake

Mrs Martin

October 2024

Hi Sarah, Stefan and I would like to say a huge thank-you for all your patience and support over the last 7 months. There were times when we never thought we'd reach the point of exchange, but you remained calm and positive throughout despite the numerous issues along the way. It was fantastic to be able to finally tell our son that we are moving (we hadn't wanted to disrupt him by telling him earlier in case it didn't happen), and to have a weekend where we can finally relax a little. This move is so important to us, so we cannot tell you how grateful we are for everything. Mr & Mrs S - York

Mr & Mrs Scott

September 2024

Thank you again Sarah, and thank you for the outstanding service. Even though I'm not your client, from the start you and Stephensons have been wonderful at keeping in touch, very professional telephone manner and email responses by return. Not all estate agents do that, I can assure you! Mrs H - Rufforth

Mrs Holmes

August 2024

Dear Sarah, Just a quick note of thanks for your role in enabling us to purchase our own home. Your communication was important to us, and made the prcess less daunting Best Wishes, Iain, Kate, Beatrice & Miles

Jones Family

August 2024