We use cookies to optimise your experience on our website. If you continue we'll assume that you are happy to receive our cookies. However, if you would like to, you can change your cookie settings at any time.



  • paragraph

    Established in 2004, The Personal Agent has grown to be one of the most successful independent estate agents in the area.

    With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest.

    The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale.

    • Open 7 days a week

    • Established in 2004

    • 5 sales and lettings branches

    • Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website.

    • Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free.

    • Dedicated sales progression team

    • In-house mortgage brokers, energy performance consultants and removals

      With thousands of registered buyers and tenants and hundreds of successful sales and lettings behind us, our friendly team is one of the most experienced in the region.

      For more than a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, sponsoring the school fete and Christmas fair at Wallace Fields School, and the local children's football team in Stoneleigh.

      You can find our Banstead Branch located on the corner of High Street and Harbourfield Road, within sight of Waitrose, and our address is 141 High Street, Banstead, SM7 2NS.

Contact us


We have your area covered
  • paragraph

    image cannot be displayed

    Our network of five computer linked offices delivers comprehensive coverage for Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions.

    Each office and every negotiator has access to a central sales and lettings database, so no matter which office is representing you, your property will receive maximum exposure with the benefit of five teams working towards a common goal of finding you a buyer!

    The Presentation of your property is one of the most important factors in helping your home stand out from the crowd. We put more effort into producing better marketing materials because first impressions really do count. Your property particulars are produced in-house by our award winning creative team whom work to provide comprehensive, clear and accurate representations, including detailed floor plans of your home. Our details aim to attract the right buyer quickly by qualifying their needs and cutting out wasted viewings.

    People who have used The Personal Agent always say that our greatest strength is our people. With a team of carefully recruited professionals, we're dedicated to providing an unrivalled personal service.You will always see familiar faces every time you visit our offices. This is because we look after our people so they stay with us longer. Our in-house training specialist is constantly working with all our negotiators to ensure they are equipped with all the skills necessary to sell your property efficiently and quickly whilst delivering the highest levels of customer service.

Contact us


Free whole of market mortgage advice
  • paragraph

    image cannot be displayed

    Buying a house is one of the biggest financial decisions that you will make in your life. It can be a lengthy and complicated process. Ignite Financial services provide you with the most suitable advice and help you to make the home buying process as easy and stress free as possible. Make an appointment with Ignite, at home or at our offices. They are available 7 days a week and open until 9pm. The meeting will outline the process of buying a house and most importantly establish your budget and the maximum purchase price. Whether you are first time buyer, buying your next home, remortgaging, or an investor we have expertise in all areas and access to 100's of products. Ignite Financial services provide clear and understandable advice on all aspects of owning your new property, or remortgaging your existing home. All the applications are processed up to completion of contracts and they will not charge you any fees. Their services are usually paid for by the lender or insurance provider.

    Contact Ignite Financial Services on 01372 940 152, email: info@ignitefs.co.uk or have a look at their website, www.ignitefs.co.uk

    The Personal Agent introduces to Ignite Financial Services Ltd for the purposes of arranging and advising on mortgages and protection. Ignite Financial Services Ltd is an appointed representative of First Complete Ltd which is regulated and authorised by the Financial Services Authority.

Contact us


Removals in Epsom, Ewell, Stoneleigh and Banstead
  • service

    The Personal Agent Removals Company provides a comprehensive removal service in Epsom and Surrey, designed to ensure your move goes smoothly and quickly.

    With over 12 years of experience in the industry, we have a fleet of large, specialist vehicles and all our staff are fully trained and comprehensively insured to offer a fast, professional service.

    In keeping with The Personal Agent's ethos of unrivalled, friendly and personal service, we assign a dedicated and experienced team leader to every move who is on hand to make sure everything runs like clockwork and deals with any problems or queries you may have.

    We handle international removals, house clearances, offer a full packing service and can arrange for your possessions to be put into storage with the minimum of inconvenience to you.

    For Personal Agent Sales customers we offer a discounted rate, so it pays to keep your move under one roof.

Contact us


Meet The Team
  • Team Member

    image cannot be displayed
    Richard Digance - Director
    Hello, my name is Richard, and I am one of the founding directors of The Personal Agent. I have been valuing homes within the area since 2001 and during this time have been responsible for all new business development and market appraisals within our flagship Epsom branch. I now proudly head the team in our thriving Banstead office and bring my wealth of experience to ensuring we achieve the best results for our clients. I am deeply committed to offering the very highest level of courteous service and professionalism, and this is an ethos that I ensure my entire team lives by.
  • Team Member

    image cannot be displayed
    Tom Iddenden - Senior Negotiator

    Hi, my name is Tom and I have been proudly working for The Personal Agent since 2012. I enjoy helping people find their dream homes and I make sure that they receive an efficient and stress-free service in the process. Of course, I hope one day to find my own first property, but until that day, I'm content doing my utmost to ensure that others live that dream when they visit us at The Personal Agent.

  • Team Member

    image cannot be displayed
    Jason Hancock - Sales Negotiator
    Hello, my name is Jason. I have over 20 years' experience in Sales including overseas property, and I am extremely hungry to sell and get you the best results. I have always been a team player and enjoy the buzz of selling in a busy environment. I'm dedicated and extremely hard working, and as a local Banstead resident myself, I am looking forward to moving more people into their dream homes locally.
  • Team Member

    image cannot be displayed
    Emily Hailey - Company Administrator
    Hi, my name is Emily and I've been dealing with all your administrative needs since January 2011. As Company Administrator, I work with all the company's sales offices, assisting, among other things, with the production of property details. It's my job to ensure consistent quality, accuracy and impact, to help our vendors to present their homes and properties in the best possible light. I love looking at pictures of all the gorgeous properties we sell, and I put all of my years of administration and customer services experience behind my efforts to do my best for our homeowners.
  • Team Member

    image cannot be displayed
    Cheryl Burn - Lettings Director
    Hi I'm Cheryl, Lettings Director, and co-founder of The Personal Agent Lettings & Management. I am responsible for overseeing all aspects of lettings and management for the business, and work closely with relocation agencies to support them in their property searches for their clients. You will find me at the Banstead branch. I have over 11 years' experience solely in lettings and property management, and on top of my wider business role I also oversee the smooth running of the Epsom and Banstead branches, dedicating quality time to both the branch manager and her team in order to help grow the business. I helped to start the company back in 2010 and through hard work and our dedication to fantastic customer service, the company has been successfully expanding ever since. I have big plans for the Lettings and Management office over the next few years, so if you are considering renting your property, or looking for a block management company, then please do get in contact with us.
Contact us


    • Introduction

      image cannot be displayed



    Testimonials from Sellers

    • Seller Testimonial

      always honest, professional and gave great support

      Gabriella and George have been a pleasure to deal with. They have kept in regular contact throughout the sale of our home and were always honest, professional and gave great support.
      Thanks for everything (fingers crossed we can now make it across the finish line!)


    • Seller Testimonial

      Very good personal service

      Very good personal service. We were kept informed and any issues and difficulties were quickly resolved. Selling a house is a stressful business but their support made the process much easier.


    • Seller Testimonial

      I couldn't have asked for more

      Using The PA in Banstead, Surrey has been a delight. They couldn't have done more to keep me informed and promote my house sale. From the beginning they were expedient, efficient and incredibly courteous and helpful, and it has been that way throughout. They follow up on visits to ensure you get feedback, taking pride in aiming to help achieve a sale. I couldn't have asked for more.


    • Seller Testimonial

      Would happily recommend

      I have just exchanged for a property purchase where The Personal Agent were the selling agents.

      The staff involved were helpful, friendly and quick to help chase up and resolve any issues throughout the entire process.

      Would happily recommend.


    • Seller Testimonial

      under offer just after one open day

      Very easy estate agent to deal with, good communication and had my property under offer just after one open day. Highly recommend.


    • Seller Testimonial

      Fab service!

      Extremely satisfied with the service from The Personal Agent, after having our house on with another agent and having no success we contacted The Personal Agent who sold our house within 8 days! Extremely professional and friendly and very happy with the service they provided! I would highly recommend The Personal Agent to anyone looking to sell or let there home! Fab service!

      Hayley & Lee

    • Seller Testimonial

      Really happy with the personal service

      Really happy with the personal service from Personal Agent. In particular the professionalism and advice from key individuals that smoothed what can be a stressful process.


    • Seller Testimonial

      Their customer service has been excellent

      My experience with The Personal Agent has been a good one, especially as this was my first property sale. Their customer service has been excellent. I initially met George and the team at Banstead who have tirelesssly worked with the sale of my property that was placed on the market at the time of the Brexit vote. In order to purchase another property, members of the team from other branches also provided an efficient service with my search. Their communication has been excellent. I was always kept informed of viewing visits by phone and confirmation by text messages, which was ideal because over the time there were numerous appointments of which to keep track. George and members of the team were always available to answer questions, offer advice and guidance as required. George kept in touch with me by phone and email all the way from the start and also with my Solicitor through exchange to completion and the obtaining of keys, which all worked like clockwork. My sincere thanks to each member of the team whom I had the pleasure to meet or speak to over the phone. I am very happy to recommend The Personal Agent.


    • Seller Testimonial

      The team are friendly and immensely professional.

      The first time we spoke to George from the Banstead branch of The Personal Agent we instantly knew they were more professional than other agents we had spoken to. The quality of photos (along with video), the online description, and the service....everything was way better.

      George, Lynsey & Gabriella worked very hard to find us a buyer. We had about 40 viewings over 5 months and several offers and all the time they kept us informed and, as the property was vacant they handled all the viewings.

      We will use them again soon to find us the property we would like to buy.

      My wife and I would highly recommend the Personal Agent. The team are friendly and immensely professional.

      John and Jan

    • Seller Testimonial

      highly professional service

      We have dealt with estate agents in the past and found them to be hard to pin down once they have your business.
      The personal agents are the complete opposite, highly professional service , extremely friendly and they have been in contact with us throughout the process. We would always recommend them

      Mr & Mrs Foster

    • Seller Testimonial

      Sold our house within a week !

      Sold our house within a week ! The service from start to finish has been excellent. George and the team in Banstead have been there every step of the way for us, only sorry I didn't use them when I first marketed our home!
      Would highly recommend

      Mr & Mrs Olliffe

    • Seller Testimonial

      Very efficient.

      Our son sold and bought through Personal Agent. Our friends sold, rented and bought and our property was sold 2 weeks after putting it on the market for full asking price. Very efficient. Thank you.

      Paul and Lyn

    • Seller Testimonial

      exceeded my expectations

      Really pleased with the service I received. Always able to speak to someone and they exceeded my expectations with the help they gave me along the way. Would not hesitate to recommend them.


    • Seller Testimonial

      I shall be definitely recommending

      I wanted to say thank you to you and your team for everything you have done for my parents. Your patience since November has been incredible and very much appreciated. I shall be definitely recommending The Personal Agent in particular Banstead as the go to estate agents.

      Please pass on the gratitude of myself and my parents to all of the team, especially Gabriella. All the best


    • Seller Testimonial

      extremely helpful and went the extra mile

      Totally professional service and very proactive. Gabriella was extremely helpful and went the extra mile to get things done and see us through to completion. Gabriella was completely on-the-ball when it came to keeping us updated, always returned calls promptly and constantly chased all parties to keep things ticking along.

      Very happy that we used Personal Agent.


    Testimonials from Buyers

    • Buyer Testimonial

      We couldn't have asked for a better service.

      Gabriella Morrey-Jones was extremely helpful and approachable. We couldn't have asked for a better service. Thank you for making property hunting & viewing so simple for us!


    • Buyer Testimonial

      friendly and professional

      The team are friendly and professional, would definitely recommend.


    • Buyer Testimonial

      Extremely helpful and efficient service

      Extremely helpful and efficient service. Highly recommended.


    • Buyer Testimonial

      Very efficient service

      Very efficient service and friendly staff.


    • Buyer Testimonial

      George went above and beyond to help us.
      George and the whole team at the Banstead office were great. Buying our dream house was a difficult and stressful process but we were helped and supported the whole way by the team at the Personal Agent. I feel that George went above and beyond to help us. Thank you to all.
    • Buyer Testimonial

      very helpful.
      I found the staff to be very helpful.
    • Buyer Testimonial

      I am grateful for the excellent service
      I am grateful for the excellent service and help I got throughout the purchase process of our new home. Thank you!
    • Buyer Testimonial

      A pleasant and tenacious team

      A pleasant and tenacious team helped us purchase our new home. From the first viewing to completion the team were informative, professional and helped us complete as quickly as possible. Would definitely recommend.

      Many thanks

      Nigel & Dawn

    • Buyer Testimonial

      Very helpful, and polite.

      We were very pleased with the service we had with The Personal Agent. They were very good at getting back to us straight away. We was able to ask any questions we wasn't sure about. Very helpful, and polite.
      We are now happy in our new home that they helped us with. Thank you again.


    • Buyer Testimonial

      great communication

      Very helpful, great communication, will recommend!


    • Buyer Testimonial

      always so friendly and eager to help

      I loved The Personal Agent as an estate agent from start to finish!

      Everyone I dealt with was always so friendly and eager to help. The phone always gets answered, emails and communication between everyone at the office is very good, which is important when you're trying to buy somewhere. I can't thank personal agent enough for helping us find and dealing with the purchase of our first home together. Would recommend you guys to any one, any time. Thank you!

      Sarah & Pete

    Contact us


    The content on this Microsite has been uploaded by The Personal Agent, Banstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to The Personal Agent, Banstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by The Personal Agent, Banstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call The Personal Agent, Banstead on 01737 910482.