The Personal Agent, Stoneleigh

What can we say - we shall miss you after all this time!! Couldn't have done without your professional and personal handling of our sale. The very best "Personal Agent" anyone could wish for. Mr & Mrs R, Stoneleigh

To Andrew and all the very nice people in the office, just want to say thank you so very much in selling our house and finding us our new bungalow. Mr & Mrs L, Cheam

Dear Sam, Thank you for the way you dealt with the sale of our property. We appreciated the professional approach and the effort made to achieve the sale. You kept us informed through feedback on viewings & responded to phone calls promptly. You also helped to ensure that all involved in the chain achieved the completion of the sale through effective communication. We were impressed with the communication between members in your team and were reassured to know that we could interact with anyone in the branch. As for the actual move thank you for recommending the PA team. They did a great job and were cheerful & helpful throughout. Kind Regards Clem & Rob, Ewell

Thanks for all your help with our sale and purchase. Mr L, Stoneleigh

To Andrew & Team Stoneleigh Personal Agents! What can we say?!...You have totally changed how we feel about estate agents! You are in a league of your own and live up to your name. you offer the personal touch which we very much appreciated. Despite our numerous phone calls to you, the phone was always answered in a polite professional manner and we never felt you were in a hurry to get us off the line. We very much doubt that if you had not been our estate agent, our sale & purchase would not have happened. We are truly thankful and appreciate all of your hard work and persistence. Mr K, Stoneleigh

Hi Chris Just a quick note to say thank you for a great job getting the completion of my house through. Im really happy with how great you have been from your side of things managing this, and particular your patience when I'm so awful to get hold of. A job really well done and I would thoroughly recommend you to any friends looking to sell. Thanks Will

Dear Andrew and Paul, thank you very much for all your help and support throughout the sale of our house. Hopefully we can buy our new one through you too. We will be in touch. Thanks again. Mr & Mrs F, Stoneleigh

We have had the pleasure of using Personal Agent in Stoneleigh several times, we have always found the staff to be very friendly, honest, and efficient and would highly recommend them as a leading estate agent. Yours Clive and Denise

I have dealt with Personal Agent several times over a number of years and have always had the same efficient and friendly service, I wouldn't use any other agent. Alastair D, Stoneleigh

Excellent service, very helpful, always ready to chase solicitors and work with purchaser to identify blockage in the process. I had not used The Personal Agent before as I was in the property for 27 years and that agent was not around then. I've been wary of estate agents in the dim past but my experience this time was a whole lot better...... Mr , Ewell

We would like to thank you all for all your hard work and effort in making this happen, we appreciate your patience and attention to detail throughout. Many thanks to each of you. Mr & Mrs D, Ewell

Our recent sale of property, was handled in a most professional manner by Andrew and his team ! We could not fault them , it was a pleasure to have had them for our agents. As this was the first time we had moved in 40 years , the whole experience was surprisingly stress free ! Thank you Andrew ! Kind regards Terry and Chris, Stoneleigh

Thank you so much for all your hard work in selling our house, keeping the chain going. We wish you all the very best for the future. Mr & Mrs C, Stoneleigh

I was very please with the way in which the whole move was carried out and would particularly thank your men for their courtesy, friendliness and skill. I have still not completely unpacked all the boxes but have so far found no breakages or damage, yours sincerely Mr W, Ewell

Can't recommend the Personal Agent highly enough. Our sale and purchase were both handled brilliantly and professionally. Big thanks. Mr W, Stoneleigh

I recently sold my house with The Personal Agent. I was expecting the same level of service as I had experienced with other estate agents in Epsom. That's not what happened. From the first appraisal of my property to the day I handed the keys over, the entire process was handled on a very personal level but with absolute professionalism. I was consistently updated with progress reports, they liaised with all parties to iron out the inevitable glitches and the whole experience was 100% positive. I am actively recommending The Personal Agent to friends and business associates as I believe they are genuinely setting new standards. Mr B, Epsom

May I take this opportunity to thank you and your colleagues for all your hard work and support. I will not hesitate to recommend The Personal Agent to friends and clients. Mr M, Epsom

Dear Andrew, I still very much appreciate for your efforts that you showed us and I believe we couldn't get the deal through without your help. I have been recommending your services and will continue to do so. Kind regards, SW, Stoneleigh

The removal team were absolutely 1st class so if you can please pass on our thanks and appreciation. Mr & Mrs F, Stoneleigh

Andrew, thanks for all your help and support over the last few months. We'll certainly have no problems recommending The Personal Agents service. Mr & Mrs J, Stoneleigh

The Personal Agent definitely go the "extra mile" to ensure that the whole process of marketing the property, getting the right people through the door and then once an offer has been accepted, follow through until exchange of contracts has taken place. They employ friendly and professional staff, who help to make a very stressful time a little more bearable. We would recommend their services with no hesitation. Mrs F, Cheam

Dear Andrew, Emily & all the PA staff, Thanks very much for all you have done for us, you have been fantastic from start to finish. Mr & Mrs. L. Nonsuch Estate .

We just wanted to say a really big Thank You. You all have been brilliant and I will most certainly be recommending you! Mrs O, Ewell

Whilst being highly professional, the Personal Agent has provided a personal service of an extremely high standard! During the sale of my house the staff have always gone the extra mile, being proactive, supportive and always keeping me positive during what can be a stressful process. I have known exactly what was going on with my sale, being updated regularly with a friendly phone call and when things looked like they might not be going according to plan, The Personal Agent were always one step ahead. I cannot recommend The Personal Agent highly enough, an outstanding service with a personal touch, what more could one ask!? Mrs E, Stoneleigh

Thank you again for all of your help, advice and chasing to reach this successful conclusion. Your service was fantastic - and far outstrips anything I have experienced buying and selling homes in the past. Be careful you might give estate agents a good name! All the best Mr J, Epsom

The professional and friendly help and advice of Andrew Burn and his team at The Personal Agent office in Stoneleigh was key to valuing my property and finding the right buyer, resulting in a smooth and trouble free transaction. This was without doubt the easiest and stress free house sale that I have ever experienced. I would highly recommend this agency to anyone looking to achieve the same. Mr P, Stoneleigh

I've had superb service from the entire team at TPA all the way through the selling process, everyone has been very thorough, friendly & professional, which has taken away the stress of selling, many thanks to all. I wouldn't hesitate to recommend TPA to anyone thinking of selling their house. Thanks again, best regards John

Andrew We have been most impressed with you agency and wanted to let you know. We are over the moon with the amount of money we agreed to sell our house for and know that it simply wouldn't have been possible without your team's proactive attitude towards our sale. Next time we move The Personal Agent will be our first and only port of call. Thank you for everything, Mrs A, Stoneleigh

The staff from Personal Agent's office in Epsom and Stoneleigh provided a truly excellent service for both selling our previous property and purchasing our new home. They were particularly helpful during the process after exchange leading up to completion which was complicated due to other parties in the chain. We would like to thank Personal Agent for their diligence and courtesy and would have no hesitation in recommending them. J & L

I would like to thank Andrew, Paul and Emily of the Stoneleigh branch for all their help in selling my property. From the beginning to the end of the process they were all very friendly, professional, supportive and honest which I very much appreciated. I was kept well informed at all times and Andrew smoothed the way when there were problems in the chain. I received outstanding service and would be very happy to recommend them. Kind regards Pat, Stoneleigh

I am more than happy with the service Charlotte provided during our recent sale of Hook Road (1) Charlotte was always on time for viewings of my property (2) She gave feedback on viewings promptly A very pleasant helpful young lady, always accommodating a real pleasure to deal with I have only one regret had Personal agent a property for sale that suited us I would have loved to have purchased it from them with Charlotte advise support and knowledge. Excellent sales person. Lovely personality with brilliant customer relations THANK YOU CHARLOTTE You made a stressful situation a lot easier for that I thank You personally Regards Joan, Epsom

I wanted to write and tell you how very impressed I have been with Paul Davis at your Stoneleigh office. Throughout the sale of my property he has been extremely efficient, professional and worked incredibly hard in making sure the sale took place. His honesty has been exceptionally refreshing and I have really appreciated his help and advice. All in all, your staff's customer service has been exemplary. Mrs J, Stoneleigh

Hi Andrew, I wanted to send you an email to sincerely thank you for your company's stunning service and professionalism throughout the process. To know that yourself and your colleagues have been handling our process so well has made our long distance move a lot less stressful than we thought it would be. We have told all the Mums at school that there really is only one estate agent that we have dealt with that we would trust to look after us 100% and that is The Personal Agent. Thank you once again and we wish you the very best for the future. Simon , Stoneleigh

With our grateful thanks to you all for your work in our sale and purchase. Mrs D, Ewell

Gents , Just a quick mail from Ira and I to thank you for all of the effort that has gone into making our move from 362 a success . It has been very easy to deal with you and your team there Chris . We have always felt that you have done the very best for us from day 1 , right from the way that the viewings were handled through the final stages of negotiation . It potentially sounds cheesy but the fact that you always call back and always kept us updated really counted . The little things as they say ..... I am very happy to say that we would not hesitate in recommending The Personal Agent to anyone thinking of moving in the area . Many thanks James, Ewell

We got there in the end! Thanks so much for all your help and patience. Mrs S, Stoneleigh

Dear Chris, Thanks again for your help in keeping the process smooth, and to Charlotte for selling it! We're very glad we chose The Personal Agent to sell our property. We were pleased with the sensible price strategy, the professional team who showed the property and the speed with which we sold our place! All the best Mrs E, Epsom

Hi Andrew, Thank you for your help in selling our home at Bernard place. I am glad i chose The Personal agent to sell the property.You all were very pleasant and accommodating at all times. Thanks again Andrew Siva, Stoneleigh

Would like to thank Andrew and Paul for all their help and hard work in helping my Mum and Stepdad sell their house in Southfields SW18. They also managed to find Mum and Ray a lovely Bungalow in Firswood Ave in Stoneleigh. Have recommended the Personal Agent (Stoneleigh Branch) to my family and friends, and will continue to do so in the future. Yours Faithfully John, Stoneleigh

Chris is probably the most professional estate agent I have come across. His honest approach is very refreshing and his attention to detail second to none. I would have no problems recommending Chris and the personal agent to anyone Mr B, Epsom

Dear Chris, Thanks for all your help with our move. I'm sure things would have gone more slowly without your input. We were very impressed how proactive you were and we would certainly recommend you and your company to anyone moving in this area. Hopefully that won't be us in the near future ! All the best, Mr and Mrs T, Epsom

Chris worked tirelessly to hold the chain together and sort out problems as they arose, liaising up and down the chain, keeping us continuously informed and responding to our concerns and issues. There's no doubt that the process would have gone much less smoothly without him. It's easy to underestimate how much work has to be done to get the transaction to fruition, and Chris was key in making it happen. Mr G, Epsom

The team at Personal Agent found a buyer for our house with days, and were very efficient and professional throughout the whole Process I would highly recommend them. Mr C, Stoneleigh

To Andrew, many thanks for all your help in an epic chain full of trying characters! Mr & Mrs T, Stoneleigh

Many thanks for all your effort in the sale of our property. It was much appreciated. Mr E, Stoneleigh

Hi Tom, When I went away to Australia for six weeks I was worried that the property might not sell. However, I was pleasantly surprised to hear by email that you had found me a buyer, and that they followed through, over the following months, to completion. I found the service offered by The Personal Agent first-class, and cannot thank you enough for all your endeavours. Best Wishes to you and the team. Kind Regards, Bob, Epsom

Thanks Emily and a huge thanks to Ross and the lads. They were fantastic and worked wonders! Thanks again. Mrs H, Tadworth

Dear Richard, Please accept our thanks and gratitude for the excellent service provided throughout by The Personal Agent. The company is far and away the best estate agent with whom we have dealt with during our 'selling experience'. Please pass on my thanks and gratitude to Chris for keeping me sane! I would also like you to thank all your staff for the kindness during the whole process. With Best Wishes Mr & Mrs T, Epsom

Hi Andrew, I would like to thank you for all your help in securing and assisting us in the sale of our house. I can honestly say that without your help on all matters I would not be in the position to complete next week, I have been extremely impressed with the service of you and your team. Regards Paul, Stoneleigh

Sue, Thanks for all your assistance in the successful sale of my house in Ashdown Road. It was so much easier to know that you were showing prospective buyers around the property. I wish you and the Personal Agent all success in the future. Regards Sandra, Epsom

I cannot recommend The Personal Agent highly enough. I was so nervous about putting my house on the market, especially after living there for over thirty years, having it on the market last year with two other estate agents and then taking it straight back off after a couple of months. From the moment I met them I just knew they were going to get me the best price (without promising me the moon!) and within days my house was "Under Offer". In fact, I felt so safe with The Personal Agent I sold, bought through them and even used their in-house removal company....need I say more. Mrs O, Stoneleigh

Chris was great in ensuring the move went as quickly and smoothly as possible and his great communication skills kept us fully up to date with events as the move progressed to completion Dan, Epsom

Dear Andrew, just a little note to say a huge thank you for all your hard work to ensure my move to my new home. It is very much appreciated and I shall certainly be recommending you to my friends! All the best for the future. Mrs W, Stoneleigh

Paul, thank you and your team at The Personal Agent for all your help in finding us our 1st home in the UK. We are very excited, and glad that we dealt with such a friendly, professional agent and agency. Many thanks again. Mr D, Stoneleigh

I just wanted to pass on positive feedback to your office with regards to your Tom, he took our offer for the property over the phone on the Saturday afternoon. It seems he diligently did everything he said he was going to do, and followed the correct channels; which gave us every chance of the offer being accepted. Please pass on our thanks. Mr F, Epsom

The service I have received has been fantastic, from my first initial e-mail enquiry about what properties you had on the market in the area which was answered extremely promptly, to being shown around the house the first time to exchange contract The whole process went extremely smoothly and quickly with no real hiccups and you have always answered any queries I had promptly and kept me informed of what was happening. I would happily use you again and recommend you to anyone I know who is moving in the area. Mrs C, Cheam

The Epsom housing market is quite a challenging place from a buyers-perspective at the moment. The Personal Agent has given excellent service. From the moment of registering they have kept me fully informed by email and phone of potential opportunities coming to market that were appropriate to my criteria. I have felt fully informed and very well advised across the whole process by a friendly, professional and hardworking team. Viewing appointments have been managed very well at arranged times, with flexible evening appointments and adequate time to view. Communication is managed excellently using text, email and phone call to keep in touch. Felicity, Epsom

Tom, You have been incredibly helpful and prompt in our pursuing of Galen Close. From setting up the initial viewing to informing us promptly about changes in circumstances which has put us well on the way to securing our first home. When buying a property it is a great help to have some one who understands that dealing with things quickly and simply reduces the stress on all involved. Thank you. Faye

Hi Chris, We have now settled into our new home, although we still have lots of boxes to empty.Personal Agent made our move less stressful and I cannot thank all of the staff at Epsom enough for all the professional assistance we received from them. We as you know were downsizing and finding another property was not easy, with the help of your staff and their understanding of our needs it was made easier. We were involved in a chain which is something we had never experienced and Personal Agent were always available to keep us updated with the progress of our move, dealing with our purchaser and the solicitors involved. The Personal Agent has our highest recommendation. Thank you to all of the staff. Beryl and Juan.

Hi Ashleigh, I wanted to thank you for all your help, as you were by far the most helpful estate agent I dealt with. Many thanks Danielle D, Epsom

I have been dealing with Charlotte on the purchase of a new property. Charlotte has been an absolute delight to deal with. She could not have been more helpful and responsive. She is extremely professional - and very knowledgeable about the properties she has shown me. Any queries I have had, she has always answered as fully as possible, and when she didn't know the answer, she has immediately tried to find a response straight away. She has been very proactive in making suggestions about the properties I have looked at, and different suggestions of what might be suitable for me - but she has been in no way pushy. She has never made the mistake of trying to be too sales orientated or talking too much! She has got the balance right between telling me the benefits and attributes of a property, without being too sales orientated. I have dealt with a number of estate agents on both the sale and purchase of my properties, and Charlotte is certainly the most professional, knowledgeable and likeable! It has been a pleasure dealing with her. Katie

I have found the teams at all three of The Personal Agent's branches absolutely streets ahead of the competition. I have had regular calls from various members of the sales teams, all who had listened to exactly what I was looking for and called with the appropriate properties. Your service has been a pleasure and when I come to sell my property I will most certainly be back to The Personal Agent to do so. Mrs S, Stoneleigh

Chris handled our house purchase very professionally. He communicated with us well and was always friendly and helpful. I have no hesitation in recommending Chris and the Personal Agent to other buyers in the area. Dan R-G, Epsom

please pass on our thanks and positive feedback to Ashley who undertook the viewing on Saturday, she was great and she gave us all the information and advice required to act on Saturday. Ms S, Epsom

Thank you all so much for the help given to me over the past weeks. Mrs L, Stoneleigh

Sam, Thank you so much for all the calls and emails regarding properties. We would like to thank you for the excellent customer service and efforts in alerting us to properties, other agencies would have a great deal to learn from you! Very best wishes, Jill, Ewell

Charlotte, we were really happy with your service and particularly with your professionalism and diligence. I'm really not sure we would be in our lovely house by now if it hadn't been for you. We are over the moon with the house - fell in love with it all over again and we're gradually making it our own. Ms H

We bought and sold through Personal Agent and the service has been exceptional. Whilst looking for a house to purchase, we came across a number of agents and Personal Agent were by far the best in terms of speed of response, notifying us of new houses on the market and being friendly and approachable on viewings. Our property sold very quickly and I think that this was also due to the quality of the photos taken by Personal Agent and the range of advertising undertaken. Chris

Dear Chris I am writing on behalf of Ewell Court Residents' Association to thank you and The Personal Agent for your sponsorship in support of the ECRA 75th Anniversary Celebration in Ewell Court Park on Sunday. It was an excellent day with glorious sunshine, an excellent ABBA tribute band and enough entrainment to make the residents from 0 years to 90 plus very happy. Our intention was to make as much of the event free or low cost as possible as a way of saying thank you to our residents who have, over the years, supported the Residents' Association and have taken a pride in their community and their environment. Your sponsorship helped us towards achieving that aim. Once again many thanks, it really is very much appreciated. With all good wishes Eber Councillor Eber A Kington Residents' Association, Ewell Court Ward

Hi Paul, Thank you for keeping us in the loop. We have been extremely impressed with everyone at the personal agent and will be recommending you all to family and friends! Kind regards Miss F, Stoneleigh

Hi Andrew, Please know that my wife and I have very much appreciated your continuous support throughout this transaction. We were so relieved to pick the keys yesterday and are very grateful to you for ensuring everything went so smoothly. We will look forward to speaking to you again on our next move. Many thanks again, Krishna, Stoneleigh

I am very pleased with the service I have received so far from the staff at The Personal Agent regarding the purchase of my new property. They have been very friendly, helpful and straightforward and have answered any queries I have had quickly and efficiently. I am in no doubt that the exemplary service shall remain so until the completion of the sale Ms M, Epsom

Dear Paul and the team at The Personal Agent, I am very grateful for your help and advice in purchasing my new house. You were great in all aspects. Thanks a lot. Mr M, Ewell

The Personal Agent team lived up to their name - a personal service which made the often stressful process of buying a new home seem more straightforward. The team was always upbeat and positive and quick to respond to our queries and have continued to be helpful post completion. The friendly team proved a welcome antidote to the stereotype of estate agents! Regards Sian

Hi Andrew Just wanted to drop you a line to say thanks for your help in the purchase of my new home. I know that this was a difficult sale from your point of view but you never gave up and continually reassured me that we would get there in the end which of course we did, I cannot thank you enough for that as I would probably have given up and not finally moved into our dream home! Many thanks for all your trouble, I will certainly recommend your services to anyone I know who's moving. Kind regards Nick

Just a note to say that your approach towards my purchase of my flat in Epsom, made it all so smoothly and it was so nice to deal with you to the every days issues in regarding. In the near future I am planning to sell my property in college road and hopefully I will have the pleasure in dealing with you again in this matter. Kind regards A

Many thanks to Chris and Sue in particular, but also to the whole team at Personal Agent, for making our move finally happen! Sue never gave up on finding us the right house and Chris was relentless in his determination to complete the sale. The process was long and at times very stressful (not through any fault of Personal Agent), but was made much easier by Sue's calmness, and Chris' persistence. I would definitely recommend Personal Agent and cannot thank them enough. Rachel, Epsom

Thank you so much for all your help. Mrs K, Stoneleigh

I can't thank Chris, Sam and the team enough for helping me and my husband find our perfect home. It was a long search and at times we became disheartened following some dealings with unscrupulous sellers but Chris was determined to help us and through his hard work and perseverance we finally found a wonderful new home. Chris had infinite patience with my many questions and helped make the whole process as painless as possible. We dealt with many agents in our search for a home but the Personal Agent was by far the most professional and personable. I would recommend them to anyone who wants to deal with honest, straight forward Estate Agents. I owe the whole team a big batch of thank you brownies. Ms C, Ewell

The Personal Agent recently helped us find a new home. Our contact, Paul was knowledgeable & up-front and only showed us properties that fitted our requirements. We have already recommended The Personal Agent to friends & family. Mrs D, Stoneleigh

Dear Chris, It really was a pleasure to do business with you, and I mean that. I have had some bad experiences with the larger estate agent chains, but the personal touch from The Personal Agent was most welcome. I felt looked after every step of the way and if, in future, I come to sell my property, I would most definitely use your services. Once again, many thanks for all your help. Kind regards Kevin, Epsom

Dear Chris, Sam was a very professional Estate Agent, extremely helpful and friendly whilst showing us around the house but he also gave us enough time and space so that he wasn't intrusive. Needless to say Sam's a credit to the team. Many thanks Mr G, Ewell

Thank you for all your help and assistance. Mr & Mrs P, Epsom

The staff at The Personal Agent provided exactly what their name suggests, at times it felt like we had our own personal agents looking for our new home. They listened and understood exactly what we were after and provided excellent advice during a difficult but ultimately successful search. A Big thank you goes to all the staff at the Stoneleigh office. Mr S, Stoneleigh

Hi Sue, I was most impressed with the service from The Personal Agent generally and you in particular. It was down to your diligence and perseverance that we were able to view and offer on the property at very much the 11th hour. You also keep me informed during the, usual, drawn out process. I even got used to Chris' continuing hassling to hurry things along (ha ha) but I would rather have that than being unaware of any problems. Thanks again for a first class job. Kind Regards Barry and Amy, Epsom

Paul, thanks for finding us such a great property at a fab price! You were the only agent that didn't mess me about, returned all my calls and always told me straight. Mrs J, Stoneleigh

Ashleigh is very personable and approachable. As first time buyers, Ashleigh gently guided us through the initial stages of offer, with very helpful advise, and patiently answered our many questions. Miss P, Epsom

Thank you so much for all your help in finding us our house. We would like to say that we found you to be the best Agent in Stoneleigh (and we visited them all)!! You were all very friendly and always professional. We will be recommending you to all our friends. Mr & Mrs G, Stoneleigh

We recently purchased a house through The Personal Agent in Epsom. We ended up in a complex and fragile chain, which may well have collapsed without the tireless dedication shown by Chris Titchener in keeping things moving and making sure everyone on the chain was aware of the situation. Thanks, J and B

Many many thanks for all your hard work, we got there is the end. Mr G, Stoneleigh

We would like to say a very big thank you to Andrew, Paul and the Personal Agent team for all their valuable help right from the first viewing to moving day. We always felt they had our best interests at heart and were always quick to offer advice and assistance. Mr H, Stoneleigh

To The Personal Agent Team, Thanks for all your help, for the hard work and support. We have finally found our dream house and settling well. Mr & Mrs B, Epsom

When I was a first time buyer it was Ashleigh Greetham that showed me my first viewing. Ashleigh was there throughout my subsequent viewings, all the way to completion, with a smile on her face and a "can do" attitude that was a great help in the purchase of what I now call home. If I ever sell my home it would be a pleasure to engage Ashleigh and The Personal Agent to act for me. Justyn [home owner]

We have been very impressed with the service provided by The Personal Agent we found them approachable, professional and understanding of our specific requirements. We wouldn't hesitate to use them again or recommend to friends. Mr A

We were both really happy with the service that we received from The Personal Agent. We felt that all members of the team that we dealt with were professional, friendly and informative. Following our first purchase falling through we felt that the team went above and beyond the call of duty to find us the right property, often letting us know about properties as they went onto the market so that we could be one of the first to view the property. We found that all agents took time to understand the kind of property we were looking for, and therefore we felt the agency supported a focused search and meant that we didn't waste time seeing properties that did not meet our criteria. We were particularly impressed by the service that we received from Chris, Tom and Sue, all of whom worked incredibly hard on our behalf. Should we ever need to sell our property in Epsom I would certainly consider The Personal Agent as an estate agent based on our experiences. Ms H, Epsom

From the point of making contact through to completion, Tom was unfailingly helpful and friendly, prompt in responding to our many questions and would often go beyond the call of duty. All timelines quoted were accurate, we didn't get any of the hard sales tactics/falsities employed by many other estate agents we met, and most importantly for us as first-time buyers, we were kept informed of progress and treated with respect. Best Wishes Nicky

Hi Andrew, We'd like to thank you for all your great assistance in the successful purchase of our new home. We had been looking for a new home purchase since March 2013 and we had many viewings and open days through Personal Agent during this time all of which we thoroughly enjoyed. We particularly liked the way Paul dealt with our negotiations, we always knew that we were in very professional hands. We had dealings with many estate agents this year but it has to be said that your agency was one we were particularly impressed with and it is a perfect fitting that we got the home purchase through your company. We would gladly recommend people we know who are looking in the area to use your services. Best regards, Sheeraz, Stoneleigh