The Property Experts, London

Newmans sold my house in excess of the asking price whilst I was out of the country and enjoying a 13 hour time difference. As the sales process became the legal process with my solicitors, the purchasers and the purchasers solicitors all inputting it became more and more difficult to communicate. With communication failing misunderstandings took control and the sale was in jeopardy.Enter Yvette who took control and engaged all parties involved and came up with sensible and pragmatic solutions. Result was the sale was saved and has now concluded successfully. She showed that keeping a cool head and marshalling the correct resources whilst using her excellent communication and empathy skills can ensure excellent customer satisfaction.

I sold two properties recently and Catherine tirelessly and relentlessly made sure that the sales completed.She was professional, responsive, human and reassuring throughout.The first went relatively smoothly despite down valuation and additional surveys requested by the buyers lender, language barrier of the buyer and other obstacles which Catherine overcame.The second sale was a nightmare scenario of a first time investor who became very rude and demanding. Catherine kept driving the sale forward in spite of this and after multiple delays we finally completed.

Excellent and quick experience. We had great marketing - the drone footage looked very impressive, and the house photos were better than anything we could have done ourselves - very professional. The open house worked very well for us - enabled a quick sale.

I cannot recommend Summer highly enough, she is a true professional and she sold our house for us within weeks. She is proactive and extremely helpful, readily available at all times. Our house had been in the market with another agent and had not had one viewing. Summer's approach was refreshing and she sought out the potential purchasers instead of waiting for them to come to her. Thank you Summer, we are very grateful.