WellingtonWise, Royston

We chose Wellington Wise from recommendations along with the professionalism and rates given during our first meetings with Shane. We sold and purchased through WW and found the process ran smoothly due to Amber's updates and liaison with the chain and solicitors and her determination to get it all complete by our agreed timelines.

We could not ask for a better service. We were helped out in every way possible even outside of what was considered their duty. Highly recommended!

We have recently sold our house through Wellington Wise and have been very impressed by the service that we received. Shane Stratford handled all the viewings and negotiated the sale with a high degree of professionalism. The support that we received during the sale process, from both Shane Stratford and Amber Holt, exceeded our expectations. I would not hesitate to recommend Wellington Wise for the sale of a residential property.

Amber is an absolute star. She succeeded where others would not in enabling this extremely complex and difficult sale to proceed to a satisfactory conclusion...

Amber provided us with an excellent service on our sale. She was very professional and always had time to answer queries. Certainly a credit to the agency....

I would heartily recommend Wellington Wise, Royston Office. From the initial meeting we knew we were dealing with a really professional outfit who would help to take as much stress as possible out of house buying and selling. Shane Stratford, manager at the Royston Office and our key contact, advised we market our house as an Open House event and this worked exceptionally well; with the interest Shane and his staff attracted to our house we had multiple people viewing on the Open Day with 2 couples ending up bidding for our house. We actually sold 2 days later with the buyers paying slightly more than we had put the house on the market for. Shane's initial market valuation proved to be spot on. Regarding our purchase, our requirements were very specific regarding location and Shane and his team leafleted our target roads on several occasions which resulted in some leads. The timespan between our sale and our purchase ended up being 6 months during which time Shane did a great job keeping our Buyers informed of progress at all times which meant we kept our original Buyers throughout. As the sale and purchase proceeded to Exchange and on towards Completion, Shane and Amber Holt both did a fabulous job chasing Solicitors to help keep all parties involved up to speed with progress, chasing paperwork when necessary. If I move again, I wouldn't hesitate about choosing Wellington Wise- they are real professionals!

We had tried to sell our property with about 6 different agents over the course of 4 years, putting it on and taking it off the market when it failed to reach a sensible price. We finally put it in the hands of WW and sold it. They were the only agents that did anything other than say drop the price. WW ran large newspaper ad,s took new pictures and phoned prospective buyers. They also kept us personally informed on a weekly basis.I firmly believe that if we had gone to them when we fist put it on the market we would have sold it years ago.

We found all the staff to be honest, helpful, friendly and efficient. They put up with us asking what were probably very silly questions!

I highly recommend Wellington Wise. Heres why, from when I first made contact with them in August 2015 they have been fantastic. This is coming from someone who has high standards for customer service : ) It was a long process from start to finish (7 months) through no fault of WW, we had a unusual house with a very small garden for the size of the house. This plus a buyer who pulled out at the last minute. They therefore sold our house twice. They had a very anxious/persistent me on the phone or email everyday for the last couple of months due to being heavily pregnant. They were so very patient and fantastic at chasing up/updating me. Never once did they show that they had lost money on our sale 'as I am sure they did' with the amount of time spent from start to finish. You will do well to choose WW as your agents. Thank you all the team but especially Shane, Amber & Andy.

Fantastic agents! Always helpful and the communication was great. Replies to queries were always answered quickly. We particularly liked that they have a dedicated team to do the chasing once the chain was in place. We were given updates at least once a week. It's a shame there are no branches in the area we currently live in, otherwise we would definitely use them again. Thank you to Shane and Amber in particular.

Can't say enough good things about WellingtonWise, who both sold our old house and found our new one. They have a comprehensive understanding of the local market and take the time to listen to and understand their client's needs. A wonderful, professional, personal service that removes the unnecessary stress. Wouldn't use anyone else to sell our house (though they found us such a perfect house, that's not a service we'll be looking for any time soon!)

Having dealt with a number of local agents in the past, we were particularly impressed with the great service at Wellington Wise. Our agent Mr Stratford was conscientious to our search and held his position with the upmost Professionalism. We were kept abreast of developments in our sale/purchase regularly and we found the staff easy to talk to and reliable in their information. I would whole heartedly recommend the use of this agent.

Andy was the vendors estate agent when we purchased a house last month. Throughout the entire process he kept me in the loop and communicated with me on a level at all points. I always felt that he was being honest and truthful with me and I felt I could trust Andy. Even when the vendor became difficult he was able to assist and keep me firmly in the loop of delays. Would highly recommend Andy.

I would definitely recommend WellingtonWise. Andy has been extremly helpful during our recent purchase; his communication with us has been excellent which has reassured us throughout the process. Nothing was too much trouble and we can't thank him enough for his support.

I found Wellington Wise to be very professional when dealing with our recent purchase. Andy Bassett was particularly helpful and went above and beyond the call of duty in order to help smooth along the process. I would highly recommend Wellington Wise.

I cannot recommend this agent strongly enough! They have great local knowledge and are incredibly supportive and helpful; they really do help to take the stress out of a potentially difficult process. Wellington Wise both sold our old house and found our new one. They take the time to listen to and understand their clients' needs and provide a wonderful, professional, personal service!

The process of a buying a house is never an easy one to endure. However, the staff at Wellington Wise couldn't have been more helpful and accommodating. Whether at negotiation stage or awaiting completion, we were always kept informed and notified of any developments. Their expertise was always reassuring and they were the first estate agent I recommended to my best friend who is currently looking to purchase a new home.