Williams and Donovan, Benfleet

A big thank you for your help and support in our sale and purchase, we love our new house. Fred, Sharron and Katie.

Dave and I would like to thank you all very much for the way you have advised and helped us through the sale of our house. We have been most impressed in the way in which everything was dealt with in a most calm and professional manner. David and Margaret Pearson.

I received excellent service from Williams and Donovan and would thoroughly recommend them to sell or buy a property. James went above and beyond his job role to ensure that our sale was completed in the shortest time possible. It was such a long chain involved in our sale and there were many obstacles involved but James handled this in a professional manner and took the initiative to be the "go-between" with all solicitors and agents involved. In the absence of James, I could rely on Paul who also did all possible in ensuring the sale/purchase of our property was seamless. All in all Williams and Donovan have a very professional and reliable team ethic and they are one of the best Estate Agents in the area. Miss L Collings, Rochford

You have all been so helpful and fantastic with our house move, in fact beyond helpful, thank you so much. Cheri and John.

Just a short note to thank you and your team for all the help, advice and assistance that I have received from your Hockley office. Moving is a traumatic experience for most people, however with personal and professional advice you made this move a breeze. Fay Hall.

Just a short note to thank you all for the work you did on my house sale. You have done the most prodigious work in bringing everything together. Without your tireless chasing I'm sure we would not have completed the sale so smoothly. David J Enders.

Well, what can I say. Been on a journey with all the guys at W&D. First selling my partners then mine and couldn't fault the service or the staff. Remained in communication throughout always responsive and going the extra mile. Can't single anyone out but will do - Mark answering the phones, organising the viewings, Darren top photo's and Lynne who helped pull it through when it started to fall apart as 7th in the chain. And helping to sort out the exchange and completion on one day. If only the other estate agents had a Lynn. Mike Chapman

From the beginning to end personal communication skills were clear, concise, helpful, and above all honest with feedback at every aspect of the sale before, during and after. Williams and Donovan secured a higher property price for us so we could fund a rental property to secure our sale, we do not feel any other agent would have been able to do this as courteously and professionally still keeping all parties happy. The hours of opening are extended compared to other agents therefore very helpful when you need contact out of normal working hours. They are a rare breed of agents, being honest, committed and helpful. They are experienced and have the ability to make everyone feel important, never has there been a time when we have not had an answer to our enquiry in a speedy, professional manner. We would always sell through Williams and Donovan and having purchased our property 6 years ago with them, the personal touch of receiving flowers as a welcome in our new home also went a long way, we are only sorry we have not got a house to buy. Cannot thank them enough. Mr and Mrs Yates, Hawkwell

Martin and I were very impressed with the service you all provided and will be much inclined to recommend you in the future. Martin and Jill Mackenrie.

I just wanted to take the time to express my sincere thanks for all the help and support you provided to me during my recent property sale. This was not in any way a straight forward property sale, and I think that you maintained a high level of professionalism during your communication and negotiations. I would not hesitate to recommend you in the future. Kevin J Robinson.

Having had an unsuccessful experience with another agent we chose Williams and Donovan based on various family and friend referrals. I can say we couldn't be happier. What I have realised is that selling a property is not just about placing an advert and getting viewers through the door. The crucial part is putting the deal together not just with your sale but also with the purchase and ensuring that the communication is running up and down the full extent of the chain. Williams and Donovan did this brilliantly ensuring excellent communication and negotiation which ensured our sale and purchase ran as smoothly as possible. I will never use another agent. It's also worth noting that something they do very effectively in the current climate is putting a complete chain together even if it means them selling a house that someone else will make a commission on in order that all the other sales and purchases happen. Thanks very much for your patient support and professionalism during my recent purchase, it was very much appreciated. Steve Newland

Swift, efficient and very friendly. Helped in every aspect of buying our new home. A special mention to Mark, who was very considerate to last-minute viewing requests. Would strongly recommend. James Warder

Would highly recommend Williams and Donovan Estate Agents Staff are extremely helpful and efficient, especially Mark and Lynn - they made our move so smooth. Great service. 5 stars! Janet Orwell

Very friendly nice people - they did a very good job in a busy and difficult period over the past few months thanks. All the best in the future. Mark Richmond, July 2021

Fantastic customer service and helped me every step of the way with my first time purchase. Lynn was always approachable and around to answer any questions I had and kept me updated throughout the process. Would highly recommend Williams & Donovan! Danielle Giannotti