haart, Harborne

I would like to say a massive thank you to the haart Harborne branch for the outstanding job they did with the sale of my house. It was a real pleasure doing business with you and I would definitely recommend haart to anyone thinking of selling their property. David and Catherine, you were both amazing, always helpful, friendly but professional; above all, you were always honest. You came in at a time when I had lost all hope of a sale due to an inefficient estate agent I had given the case and over to seven months before and, who only managed to do 3 viewings. You came in and turned the situation around, with lots of viewings being made and within 2 months my house was sold. Thank you again for the splendid job. Flo Nembaware, January 2016

I would firstly like to thank all the staff whom have been dealing with the sale of my property especially Catherine but also David who convinced me to use your excellent service. I would thoroughly recommend future potential sellers to pop in to have chat with David just to see what they can offer you. S Yau, August 2015

Our first meeting with Krystle from the Harborne branch was very impressive; she had certainly done her homework and presented us with a large list of properties in the area with the sale prices. She was professional but friendly and put me at ease straight away. Kirsty has a real talent with her photography skills which really showed in the adverts. I was kept fully informed by Michael and Ben and was always met with a professional and warm greeting. It was a pleasure dealing with haart and I will always recommend them to all. Mr John Trow, August 2016

Catherine, I would like to thank you and your team at haart estate agents for the fabulous job you did selling my flat.You were very professional and did exactly what you said you would do and more, I don't think another estate agent would have done such a good job. I was so pleased when you sold my property. I would also like to thank David who came to value my property for sale he was so nice and really put my mind at ease that I was using the best possible people. David also helped me out with the paperwork, as that completely baffled me. It seemed that nothing was ever too much trouble for the team at haart in Harborne.I would and will recommend your services to all my friends and colleagues at work. Thank you so much for all your help. Linda Scott, October 2015

Catherine, from the initial meeting with David up to today, I have nothing but admiration for you both and your team. You not only have used your profession to guide me through the sales process of selling my late fathers' house but to also keep me on the straight and narrow whilst going through a difficult time. You have kept me informed from the word go of any new developments and it has always been a pleasure to talk to you. The qualities you possess are seldom seen in people these days and I am sure you will not only triumph in your chosen careers but also in life. Linda Morris, July 2015

This e-mail constitutes a sincere and heartfelt thank you to all the haart team in Harborne especially David. You have been absolute stars during the selling of our deceased cousin's property in Harborne and, thanks to your very professional and dedicated team we have now sold this property, which was no mean feat given the state that it was in. You made a very difficult task so much easier by your support and advice during the whole process. We wholeheartedly express our sincere gratitude and will have no hesitation in recommending your company to anyone wishing to buy or sell property. Many thanks again. Angela Barton & Mary Clarke, March 2016

I was very pleased with the initial presentation of the house as it was a clear, business like presentation showing the benefits of using haart. Also having agents to show prospective viewers around the property worked well, with feedback from every contact shortly after they had seen the property. A buyer was soon found who offered a price close to my expectations. However, the real value of using haart came when having to deal with the buyer's solicitor, who proved to be slow, obstructive & hard to contact. Throughout this difficult time David handled the situation very well, & was calm, patient & persistent in getting a resolution and finally succeeding in getting to the point of exchange of contract. He always promptly responded to all queries and was well beyond my expectations. Mr C Brecknell, August 2015

Dear Catherine, David and the team at haart. The service that we received from haart was exceptional; the fresh approach that you took with the sale of our house was head and shoulders above other estate agents that we has previously dealt with. If we ever consider selling again we would be sure to use haart. With thanks and best wishes. Lee Campbell & Tara Campbell-Lees, July 2015

I approached two agents for valuations when we were considering selling our house. We chose haart because we hadn't quite decided at the time, whether to sell or rent and, haart had a lettings arm. Our house was a bit unusual and might have appealed to the London market, and haart are a familiar name to that market. I was also confident in David's valuation, discussion of comparables and marketing tactics. David and Catherine took on board our request that marketing be low-key. We did not want any boards or advertisements. Preferably we wanted to sell our house off market. haart maintained a list of potential buyers. The first viewing resulted in the sale of our house. The sale of our house was quick, easy and stress-free. The location of the office meant it was easy for me to pop whenever anything needed signing. Whenever I went into the office, the team were all welcoming and helpful. I had confidence in Catherine as negotiator throughout the whole process. I felt that everything worked to our timescales. I would recommend haart to anyone thinking of selling their property. Anonymous, January 2016

I was very pleased with the service I received. My main aim was for a quick sale after my previous one had fallen through. You marketed it as this and, achieved the quick sale. Once the offer was accepted, although it proved to be a difficult sale, you were open and always available throughout. This included getting the buyer to change solicitor when nothing was moving, to move things forward to completion. There was lots of intervention between yourself and the buyer to push his solicitor and also keeping the estate agents of my purchaser happy, to ensure it didn't fall through; they were very impressed with your efforts. Finally, I was also aware that you helped the buyer when he needed to get insurance last minute. Thanks again to you and David. I'm very pleased that I swapped to haart. Helen Stoves, February 2016

All at haart in Harborne were great, so friendly and professional. I had dealings with Dave, Catherine and Davie, they were fantastic at keeping me fully informed and being proactive with ideas. I had no doubt they were looking after my best interests and would recommend them highly to all. Marie Naughton, February 2016

The team at haart Harborne worked tirelessly in selling my house. They were honest in their appraisals and gave really helpful information on how to prep the house for sale. Their feedback was consistent and detailed after every viewing and they were excellent at obtaining valuable comments from those who looked around. Their marketing and approach is most professional and respectful. I transferred my house sale to haart after an extremely disappointing experience with another local agent and I really cannot recommend haart highly enough. They far outshone the service received from the previous agent who prided themselves on being local. I would not hesitate to recommend haart to anyone and their national status is to their credit. Miss L Williams, March 2016

David, I am writing to inform you that I have brought myself a house and would like to thank you for your consistent support throughout my house hunt. My wife and I greatly appreciate your efforts in finding us our home. I will surely be recommending your services to anyone looking for a house. Thanks once again for all your help. Rizwan Haque, November 2015

Davie, I would like to thank you again for helping us during our recent house hunt. Having viewed more than 20 properties and, dealing with many agencies there were critical differences that made you and haart really stand out:You took time to understand our preferences, needs and budget requirements and only suggested properties having taken this into account. You explained current the market situation with us, dealt with our expectations and made useful suggestions about properties and locations. Unlike some other agents, you did not do viewing with multiple potential buyers at the same time and you have been available for evening viewings and we really appreciated this. It was also very convenient for us that we could contact you by email requesting information about properties and arranging viewings, thank you for your quick replies. You answered all our questions during the viewings and were well informed about the property and vendor. You have a professional way of dealing with people, but also a personal touch, which we greatly appreciated. Unfortunately our house purchase is not from your agency but it was a pleasure to meet you and we would personally recommend you to anyone that we know, who would be in the market for selling or buying. Anna Solsona, February 2016

I first made contact with Catherine in February 2014. I had a house to sell in France and although I started by approaching Catherine at haart, thinking my house in Provence would fly off the table. Catherine was always positive even when house after house sold to someone else, whilst I was waiting for my house in France to sell. Perhaps it is the killer smile she has, always there for your needs and always full of ideas. I received an offer on my house in October and rushed to Catherine to put an offer on a property, only to find it had been just been let for a year. However, putting heads together and thinking laterally, I offered on the house, tenant and all, and the sale is currently going through. If you need an agency to sell your house, or to buy one; haart is great and especially Catherine. Many thanks for everything and on my next visit, I will have that cup of tea. Julia Hicks, January 2016

Thanks for showing me around the property on Monday. I really appreciated your time and your honesty, your insight and advice was really useful. Having spoken to other estate agents not from haart, I thought your approach was very refreshing. Please don't change a thing, as I spoke to about five other estate agents on the same day and none of them seemed interested in actually helping me find something that was right for me. Thanks again for all your help. Adam, March 2016

I would like to express my appreciation for the dedication shown by Catherine to bring her client's sale and my purchase to a favourable conclusion. On first viewing, Catherine was on time, smartly dressed and professional in approach to the task in hand. She displayed good knowledge when showing the property and was able to answer all of my questions appropriately. Catherine arranged another viewing before I left the country to take care of the sale of my property abroad, which obviously meant dealing with haart from a distance. As was the first, the second viewing was also well organised. Throughout the process, Catherine was always easy to contact and either emailed me or telephoned me within one working day. The conveyancers caused me a lot of stress but Catherine stepped in and helped to bring my purchase to fruition. To her, I will always be very grateful, as I'm sure that without her professional support my purchase may well have fallen through. My thanks also go to David and his team for being there when needed. I would have no hesitation in recommending Harborne haart to anyone wishing to sell/purchase a property. Pauline Shotton, January 2016