haart, Maidenhead

A great service had from James and the team at haart in Maidenhead. Professional, courteous and provided regular feedback. James was great at keeping the sale progressing once an offer had been received. Mr L Wheeler, January 2015

James, thank you for you and your teams efforts on our behalf of during our very recent house sale. You all worked very efficiently and kept Anne and I calm when problems arose that caused our panic button to go off! Your personal contribution was much appreciated and you always somehow reassured us during these moments. We are settling in now after a little less than a month in Annie's Cottage and please do call in any time that you are passing, there is always tea in the teapot and cake in the cupboard, do call and let us know you are in the area. I have not forgotten that I owe you a game of golf at Badgemore. Gordon & Anne Dobbie, January 2015

Carl efforts to sell our house went far beyond the call of duty. We are both most grateful to him for all that he has done for us. Beatrice & Derek Wortley, May 2015

Marita, can I just say I don't think we can ever thank you and everyone at haart enough for your help in what has been an extremely challenging house sale to say the least.It has been over complicated by the fact a housing association were buying the property and then another person is buying from them. But you have always responded to any queries we have had not only promptly but efficiently and effectively. You should all be very proud of the team you have at Maidenhead and once again thank you all so much. Sarah & Steve Townsend, November 2015

I was highly impressed with the service I have received from the haart Maidenhead branch. Within few days of putting my property on the market, I achieved the asking price. The selling journey from start to finish was a breeze. James, the manager, always kept me informed and he even made sure that the exchange and completion dates were to my liking. I would certainly make use of their services again in the future. Ali Alshalcy, January 2015

Marita, many thanks for updating me today, advising that I have just completed the sale of my flat. I would like to apologise for setting the completion target at before the Easter holiday but you managed to achieve it excellently. You kept me constantly in the picture so that I was always aware of how the sale was proceeding even though it meant several telephone calls to me in Cyprus.This completion would not have been possible without your constant prodding of the solicitors on both sides and I thank you for that also. You have proved to be most professional and caring throughout this period - Thanks again. Keith Allen, April 2015

I just wanted to say how much I appreciated Marita's efforts in getting us to exchange contracts two weeks before completion! Marita has been so pro-active and effective at chasing up any issues, and her manner is always really pleasant and helpful. It was so re-assuring to get regular phone call updates. I am absolutely delighted with the service I received. Gaby Archondakis, February 2016

I am writing to congratulate Marita for giving me first class service throughout the last fifteen months. I have had to endure a very difficult sales process with other parties being very difficult to talk to and to follow the normal sales procedure. Marita handled many aspects of this case showing skill and diplomacy well above what she would usually be called to do, as did the rest of the team of this excellent branch of haart. Marita always kept a cool head and was polite and very professional and guided the whole process to a positive conclusion for me. I think she should be congratulated and rewarded for her brilliant service when many people are experiencing high levels of stress. Nigel Oliver, February 2015

Having selected your company for the sale of my house, which had been owned and occupied by my late wife and myself for 63 years, I would like to express appreciation on behalf of myself and my immediate family, for the manner in which the whole procedure was conducted. The feature that impressed me the most was that the opinions, information and advice you provided at our first meeting was so accurate to be almost a prediction. Two of your competitors visited, one of whom did not actually provide a price estimate, and the price indicated by the other was not even in the same category as yours. You were absolutely right on the mark. You predicted that there would be considerable interest, and again, 12 people viewed during the first week and 16 (with 7 children on the stair lift) on Saturday - proving the point.I am sure you will recall that on that day, a firm offer was made to me and accepted; what a shame that the international money situation would not support this, so you can truly say sold within a week. It was a privilege to meet you. I am extremely keen on advanced education, which you are undertaking, and I wish you well with your current endeavour. I was also pleased to meet Carl, and Adam impressed me considerably; serious minded with a trace of humour and able to hold a conversation. He should do well. Christopher G McCarthy, January 2015

Marita, just a short note to thank you and Carl with regard to the sale of my property in Maidenhead.Carl's help was very much appreciated for his professional handling of all aspects from the start. Carl arranged for all details to be correct to advertise the property both online and in your catalogue. His advice was very helpful indeed.As for you, Marita, I must thank you for your invaluable help in chasing down both solicitors to make sure the exchange went through smoothly and your many phone calls helped to clarify all issues we found along the way.Most important for me was your friendly and professional attitude towards the above, I can state that I can only recommend haart to my friends. I bought my property through haart and I sold it through haart as well, both times with great service! I again thank you. Andrea la Delfa, September 2015

Both the Manager James and Adam the sales negotiator came to value my property in the summer. They were enthusiastic and I was very impressed that Adam seemed to be a specialist in my particular street. Viewings came quickly and a sale soon followed with a price agreed. Throughout the transaction I was updated by the dedicated chain chaser at Head Office and James who constantly kept me updated and kept communication flowing between solicitors, the purchaser and us the vendor.With the sale exchanged the purchasers and vendors are all happy. Well done haart Maidenhead. Helen Lewis, January 2015

I just want to thank you for the way that you kept me informed at all stages of the sale of my late brother's house. It has been a very emotional time for me and you have been very professional while at the same time being full of empathy. I was so pleased when we eventually got to exchange contracts. I have been involved in buying and selling several houses in the past and I have never come across your role before. As a purely customer focused role it certainly takes some of the stress off the seller. You communicated with me regularly and kept me updated even when there were unexpected delays. It is so important to know what is happening along the line during a sale. I would also like to thank Carl for his hard work in valuing the house at a good market price, great marketing and achieving the asking price during the open house day. Another agent under-valued the house to get a quick sale and I was not impressed. Carl also helped to ensure that the sale went through as smoothly as it could when you were on leave before Christmas. Ms W, January 2016

Marita, thank you so much for all of your negotiation and co-ordination efforts regarding our exchange. I know that we could not have reached this stage without the skill and professionalism that you brought to the very detailed process. There were times when I thought that there was too much complexity in the chain, but your communication skills kept the situation stable and managed to iron out the misunderstandings. I have being building a portfolio of properties in Maidenhead, and I have not seen any other Estate Agents have the coordinator role that you perform - to the detriment of their process, I have to say. I, in fact, had one purchase fall through, in part due to issues with communication that could have been prevented, had there been a you in that office. Many thanks again for all your dedication and expertise, and I look forward to working with you again. D Martin, January 2015

haart of Maidenhead have been fantastic with their assistance in finding us a house. In particular, the service we have received from Jasmine and John has been outstanding. They were knowledgeable, helpful and professional throughout this process. They maintained close contact with my husband and I over the phone, keeping us fully updated of developments. They were honest and we felt fully supported and valued. Thank you both so much for everything you've done for us with the house purchase. We would definitely recommend haart in Maidenhead to family and friends. Tara Gammons, April 2016

Carl was the estate agent who found me this property. Carl showed me quite a few properties and always hit the nail on the head in terms of what I wanted. In addition, having been in the building and property business for a number of years, he always gave me good advice and showed to be very knowledgeable. In addition, he was never pushy, which I really liked and which is hard to find in today's competitive environment. After the offer was accepted, Marita handled the follow-up and progression of my property purchase. Marita always kept me up to date and considering my purchase took 10 months to complete, she was always on the ball, trying to do her utmost to keep me informed and calm. I would have no problem recommending haart estate agents and will definitely use them for my future needs.Many thanks again. Luana Zerafa, August 2015

Thank you so much for helping us make it to the finish line with our recent house purchase. You have both been a pleasure to do business with. Throughout the entire process you have set the standard with very high marks for any future estate agents that we may ever encounter.We will highly recommend you to any of our friends looking to buy or sell in the Maidenhead area. Anna & Tomasz Komorowski, February 2015

I was extremely impressed with the service I received from haart estate agents; from my viewing to completion (and after care). The team were all very helpful and willing to chase or update relevant parties in the purchase of my flat. I had a very tight deadline for completion but Marita and Carl were very helpful and positive to ensure I met this deadline, by chasing solicitors, vendors and vendor's solicitors. I always received speedy replies to calls or emails with updates and progress, and always felt Marita and Carl were very attentive and considerate to help my situation which is incredibly important since I was a first time buyer who was unsure of the whole process. Jaskanwal Nijjher, April 2015