The service can only be described as exemplary
I just wanted to email you to say a massive thank you for all the support you have given Keith and I with regard to the entire service for both the sale and purchase. I would just like to add that, hand on heart and in all honesty I don't think we would ever, ever have reached the exchange stage and remained sane without the support you personally have given us Marita. The service we have received from you can only be described as exemplary, you totally cleared the path for us, we were never in doubt as to what was happening, you kept us updated every step of the way, you resolved every unimaginable problem and overrode all obstacles that even I didn't think we could control, and, of which there were many, in a very swift no- nonsense and professional manner. There was never a question or query you couldn't answer, this in turn led to our stress levels being reduced considerably. Both Keith and I are also very impressed with Vikki and the way she immediately took an interest in us and our property, she sold the property with ease on the first viewing, again she was wonderful she made it her business to know everything there was about the house and infrastructure which is vital information to any potential buyer, again, Vikki was able to answer any question that was thrown at her without having to ask Keith and I, this she achieved in an amazingly short time. She is such a rare diamond to work with, she treated us as people not just an address which is a unique skill, something you will very rarely find today. It feels as if we have been a team for such a long time now, we are really going to miss you. Please say bye to Mr BBC for us (Josh) another fantastic person, please let him know his team along with his own input delivered all that he promised and that every one of you without exception went that extra (many) mile(s) for us. We're going to miss you and we would definitely, without any hesitation, would recommend your services highly to others.
Nancy & Keith Holt, July 2015