haart, Romford

Daniella, we have been extremely pleased with your service from the beginning to the end. You were constantly updating us and copied us in on every single email you sent, which really did help. It's been a very long journey for us after two buyers fell through, but you have kept us calm with all the information you have given us. You also guided us when we were finding it difficult to make decisions.We can't thank you enough and are so happy to be moving into our new home next week. We consider this to be all thanks to you. We will certainly miss our chats. I would definitely recommend you and Romford haart to friends and family. Katie & Michael Lickfold, June 2015

On behalf of my mother-in-law Joan, myself and my husband we would like to thank you personally for the greatest of assistance which you gave to us during this quite at times, stressful sale, I hasten to add that the stress was not caused by this sale but with Mum's purchase. We honestly feel that we have been given a tremendous service by haart from the initial visit and valuation by Curtis through to exchange of contracts. The service we have received from you personally and the haart team has been exceptional and we have all agreed that we would highly recommend haart to our family and friends. Joan & Gerry Hart, May 2016

We are extremely happy with haart Romford, Lee first contacted us, I knew we were in good hands. He was confident in dealing with our sale and even when we had a blip he gave us sound quality advice. Sonia, you have been outstanding. This hasn't been an easy sale. The sale has been both on and off. You've remained calm and been there for us when we've needed you. You've gone the extra mile and worked extremely hard for us. You've been there for us when we've been at our wits end. Your advice, help, reassurance have been fantastic. It's always nice to have a friendly ally. You have always returned our calls and emails and you've listened to us whinge. Thank you so much. In a day when online estate agents seem to be on the rise. You've proved that the human touch is invaluable. It's fantastic that we've sold the flat, but in a way sad because you've been a part of our journey and now it is over. Andrew Whelan, March 2016

Sonia, I want to say a massive thank you to yourself along with the rest of the team especially Ashley and Andrew your patience and perseverance on the sale of my property. The professionalism and friendliness was outstanding from start to finish and would highly recommend haart especially the Romford branch.Thank you again. Barrie Watts, November 2015

Sonia, I have been very impressed with the service haart have given me. So much effort has been put in to selling the property. Nothing has ever been too much trouble for Andrew, Hayley, Farah and Annette. They made every effort to accommodate the fact that I could not always answer calls and would always leave a text or voicemail. Once I had a buyer, Annette was always ready to answer my many questions.I was kept up to date with emails and texts as well as phone calls.A fantastic service from start to finish; I wouldn't hesitate to recommend haart as estate agents who care. Barbara Reeves, October 2015

We couldn't fault your service Daniella and have already been singing your praises to friends and colleagues. We particularly liked the open day selling approach. We also liked the way you all tenaciously pushed as much as possible to get things moving. In addition, Lee was brilliant. His customer care and customer service were superb. He is, in our opinion, a real asset to your branch. Thanks again for all your help and understanding. Roxy Baxandall, June 2015

Dear haart, I have been very impressed with the way you have handled the open days and not at all worried about leaving my property in your care during these times. I would like to thank Lisa and Farrah for all their assistance during the sale. Once a sale was agreed, the checking in respect of the chain was very professional and accurate and much appreciated. Following this I have dealt with Sonia, who has been extremely helpful, especially as we had some very difficult moments due to the somewhat selfish attitude of both my buyer and their solicitor, which at one point put the whole sale in jeopardy, but thankfully this was all sorted and I would like to thank her for her calming influence when I was on the brink of insanity. Overall I wish to thank you all for all your efforts to bring this project to its conclusion. I will indeed recommend your services if I am able. Gill Owens, January 2016

Sonia, we would just like to say that the service from start to finish that we have received from haart has been excellent, 100% especially from you, Annette and Lee who have all been second to none. Once again, thank you all so much. John & Margaret Shea, January 2016

I am writing to you in regards to my recent purchase and the wonderful experience I received from your staff at the Romford branch. Everyone I dealt with was very helpful and professional however, one member of your team stood out and that was Sonia. Sonia's persistence and dedication to my purchase was outstanding. Phoning me daily with updates, Sonia truly was the driving force in this sale. I'm sure the property would not have completed on time without her input. Solely on the back of the tremendous experience I had with Sonia I have instructed your Romford branch to take on the letting of the property. I have no doubt that I will be just as impressed with this side of the process. My parents are currently purchasing a property and based on my feedback on haart Romford they will be letting their property through haart Thanet branch. Sonia's impact has spread far and wide. Thank you for all your help. Alison Henley, April 2016