Estate agents in Broadwater Down

The Lettology Story - LOCAL KNOWLEDGE, PERSONAL TOUCH

These simple statements define our business.

We are an independent agency free from corporate restraints and boundaries - we are innovative, progressive, highly experienced and transparent.

As members of Propertymark, the UK's foremost professional and regulatory body for letting agents, we operate to professional standards far higher than the law demands.

Excellent, in-depth local market knowledge, we have vast experience in overseas relocation, working with independent sales agents and relocation consultants to make this stressful time, a little less daunting! We set out to create the perfect partnership with our clients.

We make the time to understand the full requirements, be it letting out a property or letting a property. You'll be informed and supported with our hands-on approach and principals.

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client's property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells' postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, have been voted to be an "Exceptional Agent" in 2025 in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their "trusted advisor" on their investment property portfolio. Maddisons' strapline that excellence is not a skillset, it's an attitude, are words that they live and breathe by, and they cannot wait to show you how.