Horts Estate Agents, Rugby

The experience I had with Horts was so good that I opted out of selling with 'Purple Bricks.' I put all of my trust in Horts just because of the way they ALL 'presented.' To anybody, 'first impressions' is so imprtant.They were all sharply dressed right down to polished shoes, Knowledgable, kind, attending to every need and detail, helpful, on the ball as to where we were in the selling of my property and the buying the house of my dreams.Ian Smith represented me, and I found him to be to be all of the above but he also gave the personal touch by really 'doing the journey ' with me, such is his care and attention to me as the seller. (He is hilarious too!!)After the whole experience from the beginning to the closure, I now consider him my friend. Ian's 30's in this business really shows and because of him I would recommend Horts to everybody I know that wants to sell their property.The other thing I love about Horts is that they have Denise Webb who is job is the full time 'follow up.' She just keeps it all flowing and moving, you ain't got a prayer with Denise!Absolutely great.So thank you Ian, Denise and Horts.Horts of Rugby's signature tune should be 'Sharp dressed Man' by ZZ top.Bloody excellent. GH

We were really happy with the service from Horts for our sale. Dorian and the team are thoroughly professional and conscientious, helping to get a quick sale. We're particularly grateful for all Denise's help in keeping the whole chain informed and happy. TJ

We cannot praise the staff at Horts highly enough ,especially Damien Flavell. Not only for his professional conduct but also for keeping us informed every step of the way. I would highly recommend this Agency to anyone thinking of selling, buying or even letting your property you will not find a better service than theirs. Thank you for everything . JT

SERVICE..it just doesn't get better than this. Having bought, sold and rented out numerous properties over 45 years in the Rugby Area with a variety of other agencies, we found Horts service, a number of years ago. We would not now, consider using any other agency in the area. We have found you get exactly what you pay for ..... at the right price. Confidence is one thing...TRUST is an entirely different matter. Mr & Mrs M

We have now used Horts three times to sell properties for us and can confirm they have always provided excellent service. They are very professional, but also offer a personal and friendly touch. They provide regular updates and follow up diligently to ensure things are followed up and go as smoothly as possible. Thanks again to the whole team for great service! KG

Having a terrible experience with another estate agent in Rugby Myself, my mum and my gran have now all used Philippa from Horts for buying/selling properties and have found her to be very friendly, always gets back to you straight away (even when she's on her days off!) and willing to help any way she can. I also used the letting team and found them to be equally as good, very friendly and helpful, extremely good at their job and getting everything done on time but without being pushy. I am normally very sceptical of anyone selling anything but I had such a good experience that I will be recommending Horts lettings and sales to everyone. AS

We first met Ian when we were looking for a smaller house to downsize to. He was smartly dressed, personable and funny and actually listened to what we wanted. We had dealt with a couple of Estate Agents a couple of years before and to be honest they did match my preconceived thoughts and we weren't looking forward to the experience. They were pushy, over the top and just told us what they thought we wanted to hear just to get the sale. Ian was not like this at all. He has been a pleasure to deal with from start to finish, always kept me up to date with proceedings, chased when things weren't going to plan, helped us out numerous times and went above and beyond his duties as our Estate Agent, and his knowledge is immense.We haven't dealt with Denise obviously for as long, but she was also very professional, knowledgeable, kept the chain moving and was totally on top of it all.I hope we stay in touch with Ian it feels like he has been on this journey with us like a friend would and it will feel rather strange not having the weekly, often daily updates, and his sense of humour on hand to guide us through.I would and will recommend Hort's to everyone and anyone as I couldn't fault a single thing.Thank you massively Ian for everything and making this moving experience much easier, it's very much appreciated. S & A

Phillipa Morgan of Horts' Rugby branch and her colleague Denise in Sales Progression are a dream team. They were representing the vendors of the house we were buying, yet they did far more to help complete our sale than our own (on line) agent. Phillipa also showed us round several properties during our search for a new home and she was always very helpful and acted with the utmost professionalism. We cannot recommend Phillipa and Denise too highly. TC

Having recently bought our dream house in Rugby through Horts we could not speak highly enough of the service we've received. From the moment we met Philippa she has worked tirelessly to ensure a successful outcome. She is professional, friendly, knowledgeable, proactive and always at the end of the phone no matter what time of day. We genuinely would not have the house without her hard work. Thank you so much Phillipa. LH

I've recently used Horts Estate Agency for both selling my property and also buying a new one at the same time. This was my first experience of undertaking both of these activities, but I have to say that working with Horts made the whole experience seem smooth and much less stressful than what I was led to believe moving house would be. I found the staff all very friendly, helpful, knowledgeable, proactive and eager to please. With guidance and support of each stage of the processes, Horts kept me informed and moving along in an efficient and timely manner, without being pushy or aggressive like you sometimes hear estate agencies being. Overall, I would wholeheartedly recommend anyone considering Horts as their choice for moving house, either buying, selling, or like me, both! Very pleased with my experience! AA+++ CM