haart, Plymouth

I just wanted to take a moment to say a massive thank you the whole haart team who seemingly effortlessly sold my property. Jordan especially went out of her way to make sure my biggest asset was handled in a highly professional and caring way and delivered on all her promises in a timely manner. I will go out of my way to recommend haart to every contact I have who thinks of selling their property, something I have already started. Again, to the whole team, a massive thank you to you all. Chris Swales, May 2015

We thought it appropriate to mention how utterly professional and helpful, Jordan was during the recent sale of our rented house in Roborough. She acted with the upmost urgency, dedication and went above and beyond to ease some of the problems we experienced. Displaying a vested interest and undertaking additional visits to the neighbouring properties to resolve garage and insurance issues, it was extremely reassuring to have her acting on our behalf.Both of us remain extremely grateful for all her help, calls, reassurance and negotiating skills. She unreservedly is a fine ambassador to haart and is worthy of significant praise. We would be delighted if you could pass our sincere thanks on to her personally and let others in your wider organisation know just how impressive she was! We also wish to thank haart for the period in which you managed our property. Mr & Mrs S, October 2015

Jordan, from when we met you convinced me that you were the one who could sell my property and provided examples of similar type property in the area you had sold in the past. You were smart, presentable and made me feel that you were the correct partner of choice. Although we had many disappointments along this journey, you remained professional and determined to find the right buyer which did eventually; to where we find ourselves today, having exchanged contracts and completion set for Monday. I feel that we have built a solid professional relationship and I regard you as my friend, thank you so much for your hard work and effort which has been truly valued, you are a credit to haart. Simon King, July 2016

We are just emailing you to let you know that we are very grateful for all the hard work and time you and your staff have put in on our behalf over a long and difficult period for us all. We do not know how you have managed to keep your calm with the on-going problems of the new purchaser and his really slow solicitors. Thank you very much we look forward to dealing with you again when the time comes for our house to be sold. So, a great big thank you and we hope you have a very successful future. Gerry & Dave, February 2016

Jordan, I just want to say thank you so much for helping me with the sale of my property. You really helped out and I know I was a pain at times but you handled it really well and did an amazing job. I will definitely be using you again. Thank you again. Tony Brown, August 2016

Thank you so much for the excellent service in the selling of my property. It has been a great experience with haart in Plymouth. The staff have been excellent and always in the ball. I would happily recommend you all to anyone who wishes to sell their property as haart and all the staff come highly recommended by me - Thank you so much kink regards. Domenico Riella, March 2015

I write to pass my thanks to Jenny in securing the sale of my property.The sale proved more difficult than I was expecting and the buyer was also difficult to deal with. Jenny handled it all with a positive attitude and a good sense of humour throughout. Where I lost hope of ever exchanging, Jenny never did and was always quick to reassure me that even if this sale fell through that she would find me another buyer. She went above and beyond my expectations including arranging the damp survey requested by the buyer, finding me a plumber and contacting me outside of her working hours.It was a pleasure dealing with Jenny and she made a difficult house sale as smooth as possible for me. I would highly recommend her and the rest of the team at haart to anyone looking to sell their property. Stephanie Perry, June 2016

Fantastic customer service, there was always someone to help you with any queries or questions, especially useful if you don't understand the process. Overall everything was outstanding. Very quick and efficient, recommended. Mrs J Smith, February 2015

We received an excellent service and support from the team at Plymouth haart after switching to them from another agent. The engagement process was smooth and set the right level of expectation. Our sale process was handled professionally throughout thanks to Jordan and the efforts of others in the office including Jessica, Lucy, Luke and Kayleigh. The marketing and buyer targeting delivered the required speed and price and we were well informed throughout. Thank you. Stuart Lawson, January 2016

Thank you for your phone call just now informing me that we have exchanged contracts on the sale of our house in Plymouth. As we know, the process has taken the best part of a year, but during which I have enjoyed the most supportive, encouraging and above all highly professional service from you and the entire team in haart Plymouth. Your friendly support has been all the more important since we live far from Plymouth and would have felt very isolated without the haart team. From our first meeting with Gemma and subsequent frequent conversations with her, you, Lauren and others, we have always felt connected to the process. Perhaps the most impressive and memorable part of the process was how you dealt with my disappointment when our first buyer dropped out at a very late stage last August. You all swung into action, immediately launched a new comprehensive marketing push, and identified three new interested parties within a week, one of whom is the eventual new owner today. So, many, many thanks for a job superbly done. John & Jean Jarvis, January 2016

My thanks go to haart in Plymouth, especially Jordan, who bent over backwards to ensure that the purchase of my property went as smoothly as possible. Although there were many set-backs from the time of agreeing to purchase, to completion, Jordan did a fantastic job of ensuring I was kept informed and went the extra mile to push things through to completion after what seemed an endless chain of set-backs. I think it fair to say that the waiting was worth it, and wish to thank the team at haart for the professional manner in which they dealt with my purchase. Kris Parkes, March 2015

Please accept my utmost thanks for the exceptionally professional way you handled my purchase recently. This was far from straight forward due to issues beyond my control, but you worked tirelessly to ensure the challenges were resolved as quickly as possible. I wouldn't hesitate to use you to sell my property in the future should I plan to do so. Many thanks again. Elliott James, September 2015

Just wanted to drop you a quick e-mail to say how happy I was with the service when buying my first investment property. Your service was professional and friendly making the whole experience a pleasure. I would happily recommend haart for both sales and rental as you provided a complete service. Jane-Harris Wood, April 2015

Thank you for all of your help, you have truly been absolutely brilliant. Throughout this whole process you have been the person who has been the most helpful and the communication has been absolutely brilliant. It is such a shame that the house we are buying is not through you. Rebecca Phelps, September 2015

I am just writing to say thank you for your efforts with the pursuit and purchase of my new property. We are very excited about moving in such a quirky home and, I think the character of the building is worthy of our attention and hopefully love. I am so pleased that your vendors got a lower quote for the work that needs doing than the one we had. I think you have done a great job and wanted to say a formal thank you, as I have been so grateful for all your support throughout this time and hope you have enjoyed the experience too. Thanks again Jordan. Yana & Freya, June 2015

All the girls in the office were fantastic, very friendly and enthusiastic, but with an extremely high level of professionalism. I thought Jordan ran the team very competently and confidently. Miss L Durston, January 2016