The Copper Works, Cardiff Cardiff CF10

Please tell us about the good and bad aspects of living in your local area:

The good aspect of living in the area is that it’s not dead set in the city centre but close enough to walk into town and also Cardiff bay

How has the building management responded to any problems or issues you have raised:

I rarely communicate with the building management it tends to be front of house team who help with issues. But experince has been fast responses and good communication

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there isn’t any visitor parking near by as I have my sister visit me often.

Please tell us about the good and bad aspects of living in your local area:

We love the local area. Living and working in Cardiff has been excellent. All facilities and services are a short walk away as the Copper Works apartment block is located in the city centre. Transport is a breeze as public transport is on the doorstep if needed. The bus and train stations are only a 10-minute walk away. Shopping is fantastic as the St Davids Centre nearby with all the top brands and a David Lewis store and an M&S, too. For daily shops and grocery topups there is a Coop and a Spar right on the doorstep. Entertainment is just as convenient: everything is just minutes away on foot: concert venues, cinemas, a fantastic modern library. Cardiff is small, but it really has it all. If walking is your thing: a circuit of Cardiff Bay is a pleasant stroll from the Copper Works. It has become a daily early-morning ritual for my wife. Parking is a breeze in the Copper Works car park, but on-street parking is difficult to find in the vacinity. My son and I have lived at the Copper Works for 9 months and have had no issues with anti-social behaviour or any other police matter. My husband had to work away, but spent as much time as possible in Cardiff as he loves the city and the building too.

How has the building management responded to any problems or issues you have raised:

Problems have been minimal. We had a loose electrical socket, but once we reported it, the maintenance team quickly resolved the issue.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had known about the Copper Works sooner, as we rented a more traditional apartment for our first year in Cardiff. The Copper Works has been a far better experience. We could have enjoyed it for an extra 12 months if only we had known.

Please tell us about the good and bad aspects of living in your local area:

Good- so close to city centre and local transport links. No noise outside despite being central despite some trains but very easy to get used to. Local shops downstairs and close to everything.

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently. Always respond within a day.

Please share one thing (or more) which you wish you had known before you moved in:

Great social events organised. Gym can get quite busy

Please tell us about the good and bad aspects of living in your local area:

Great Location - close to city centre but not dead in the heart so get the best of both worlds. I love the amenity spaces. One of the best I have seen. So open and great for when I work from home Everyone is friendly Pet friendly is a bonus however only on certain floors- which is good option for those who do not wish to live near animals or who have an allergy Maintenance time can take a while with Handyman onsite every 2 weeks however speaking with management this is now changing due to feedback Additional cost for car parking

How has the building management responded to any problems or issues you have raised:

Yes responds quickly to any concerns I have. They are proactive and listen. I feel I am heard and actions are taken

Please share one thing (or more) which you wish you had known before you moved in:

Council tax is very high for this area, wish I was told during my lettings journey about this. There is quiet a lot of different departments within Grainger and sometimes overwellming to know who best to reach out to. Saying that the onsite team always help with enquires and direct me

Please tell us about the good and bad aspects of living in your local area:

Issue with homeless people. Good location in between city centre and Cardiff Bay. Poor parking availability.

How has the building management responded to any problems or issues you have raised:

By appointing contractors that take multiple visits to fix things

Please share one thing (or more) which you wish you had known before you moved in:

That the contractors are not good at fixing things