Parkside, Momento Elephant & Castle

Please tell us about the good and bad aspects of living in your local area:

Living round here gives you a cracking balance between city convenience and a bit of peace and quiet. The location’s brilliant getting into Canary Wharf for work or popping over for drinks and a night out is dead easy. Everything you need day-to-day is practically on your doorstep, yet the local spot stays dead quiet, so you can proper unwind away from the madness. The neighbours are all a similar age, which gives it a proper friendly vibe where you actually feel like you fit in. The only snag is that having Canary Wharf right there makes it far too easy to spend a fortune going out, and the nearby stations can get a bit mental during rush hour.

How has the building management responded to any problems or issues you have raised:

I haven't actually had to raise any issues with them directly myself, but just from watching how meticulously they look after the building and the residents, I've got total faith in them. Foysal has been here for donkey's years and he’s always dead helpful whenever you see him around. You can just tell we’re in proper good hands with the management team here.

Please share one thing (or more) which you wish you had known before you moved in:

If there’s one thing I wish I’d realised before moving in, it’s just how lovely and peaceful the area is at night. There isn't really any nightlife right on the doorstep, but that’s turned out to be an absolute blessing! You get a proper good night’s sleep without any rowdy crowds or noise outside, and whenever you do fancy a night out, Canary Wharf and central London are so close by that you get the best of both places.

Please tell us about the good and bad aspects of living in your local area:

There are obvious pros and cons to any area, but my absolute top three highlights here are the transport connections, being so close to work, and having a nice patch of greenery right outside my balcony. The connectivity is incredible. Having both the Jubilee line and the DLR right on your doorstep makes getting anywhere around London effortless and takes so much stress out of the daily commute. Plus, even with all the urban hustle around us, looking out at that green view from the balcony is the best way to switch off after work. If I had to point out a downside, it’s that the local dining and shopping scene is still catching up with all the new residential developments. You’ve got all your basic daily essentials, but it doesn't quite have that mature high-street variety just yet. Street-level noise and occasional traffic are standard for city living, but given how convenient the location is, it's a minor trade-off.

How has the building management responded to any problems or issues you have raised:

Compared to other places I’ve rented, management here is super accessible and always willing to listen. Whenever an issue pops up, their response time is spot on and they actually care about sorting it out. Hands down, the maintenance team is the absolute highlight of the building, always fast, professional, and completely reliable.

Please share one thing (or more) which you wish you had known before you moved in:

Nobody likes seeing their rent go up, but in this building, you genuinely get what you pay for. When you factor in the spot-on location, top-notch security, and all the community events, the level of service fully justifies the cost. My main advice for anyone moving in would be: jump straight into the resident events to make friends, figure out when the gym is quietest, and make an effort to chat with the on-site team—they’re fantastic and really make the place feel like a community.

Please tell us about the good and bad aspects of living in your local area:

Honestly, living around here is super convenient. Having that new shopping center pop up has been a total game changer, pretty much everything you need day-to-day is right on your doorstep. If I had to pick a downside, it’s that the local nightlife is a bit quiet and there’s not a ton to do late at night. But to be fair, being right on the Jubilee line completely makes up for it. You can jump on the Tube and be right in central London in about 15 minutes anyway, so you really get the best of both worlds.

How has the building management responded to any problems or issues you have raised:

Every member of the team who has worked here over the years has brought so much joy, genuine support, and peace of mind to the community. Whenever an issue or problem comes up, their response is immediate, professional, and completely reassuring. Knowing the staff are always on top of things gives you total security and absolute confidence that the building is in the best possible hands every single day.

Please share one thing (or more) which you wish you had known before you moved in:

Looking back, I wouldn't change a single thing. Coming from previous management experiences elsewhere, seeing the way both the building and Canning Town as a whole have evolved over the years has been amazing to watch. When you move somewhere, you never quite know how the area or the building culture will age, but seeing this place get constantly renewed, vibrant, and more enjoyable year after year has been a real highlight. Knowing just how much the community and neighborhood would grow into such a great place to live is the one thing I wish I could have foreseen from day one it would have made moving here an even easier decision!

Please tell us about the good and bad aspects of living in your local area:

The building is very well located and lots of restaurants , bars, cafes and good connectivity . Never had any major issues and been comfortable so far.

How has the building management responded to any problems or issues you have raised:

Yes they have always responded and offered timely solutions.

Please share one thing (or more) which you wish you had known before you moved in:

No major feedback as such and all information can be obtained from reception.

Please tell us about the good and bad aspects of living in your local area:

Living here has been a fantastic experience. Everything you could possibly need is within easy walking distance, which makes daily life so convenient. Despite being located in Surrey rather than central London, the area has excellent amenities nearby. There are plenty of grocery stores, clothing shops, restaurants, and even a cinema just a short walk away. One thing I really appreciated was that even an emergency veterinary clinic was only around a 20-minute walk from the property, which was incredibly reassuring as a pet owner. The riverside is another highlight of the area, offering beautiful views and lovely walking routes to relax and unwind. Overall, the location combines convenience, accessibility, and a pleasant atmosphere, making it a great place to live.

How has the building management responded to any problems or issues you have raised:

The maintenance team is good. Whenever an issue is reported, they are quick to respond and typically take action within 24 hours. In many cases, problems are resolved on the same day, which demonstrates their commitment to providing a high standard of service and ensuring residents are comfortable. Their efficiency and proactive approach give residents confidence that any concerns will be addressed promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would have liked to know before moving in is that the building is completely keyless and physical fobs are not available upon request.