For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenants behalf) the following permitted payments:

Holding deposits (a maximum of 1 week s rent)
Deposits (a maximum deposit of 5 weeks rent for annual rent below £50,000, or 6 weeks rent for annual rental of £50,000 and above)
Payments to change a tenancy agreement e.g. change of sharer (capped at £50 or, if lower, any reasonable costs)
Payments associated with early termination of a tenancy (capped at the landlord s loss or the agent s reasonably incurred costs)
Utilities, communication services (e.g. telephone, broadband), TV licence and council tax
Interest payments for the late payment of rent (up to 3% above Bank of England s annual percentage rate) and the reasonable costs for replacement of lost keys/security devices
Contractual damages in the event of the tenant s default of a tenancy agreement
Any other permitted payments under the Tenant Fees Act 2019

Eastons (Rentals) Limited is a member of Client Money Protect (Membership No. CMP005123) and the Property Redress Scheme, (Membership No. PRS013021)
The tenancy deposit is protected in the government authorised tenancy deposit scheme DPS, Deposit Protection Service.

Shops To Let in South East, England