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User Guide

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Introduction to Cairds Lettings

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    Cairds, Epsom's most trusted letting agent understand how important it is to have expert advice on all aspects of the Lettings process, we combine knowledge of the industry along with a commitment to customer service that is second to none.

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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Landlords Contact Cairds!

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    ABOUT

    Cairds, Epsom's most trusted letting agent understand how important it is to have expert advice on all aspects of the Lettings process, we combine knowledge of the industry along with a commitment to customer service that is second to none.

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    SERVICE

    As an accredited ARLA agency (the Association of Residential Lettings Agents) we are members of the Lettings Industry's most well known regulatory body, which ensures that we work within a Code of Conduct designed to protect our Landlords and tenants- most importantly ensuring that we meet the highest professional standards. From preparing your property to market, to finding the right Tenant, our professional and enthusiastic team work hard, to make sure that we deliver the levels of service, we know you deserve.


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    TAILORED

    As an Independent agent we are able to make our service bespoke to our Client's needs. We can be involved as much, or as little as you require, we understand that every Client is different and we are happy to work with you to give you complete peace of mind.

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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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We Care at Cairds

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    SEARCHING

    Whilst looking for a property to rent it is important to choose a reputable qualified agent to help you in your search. Cairds follow a strict code of conduct and are proud members of the Association of Residential Lettings Agents (ARLA) and The Guild of Property Professionals, this ensures only the highest standard of service for our landlords and tenants.


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    FORMALITIES
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    All deposits collected by Cairds Lettings are deposited into our DPS account ( the Deposit Protection Service) which is a custodial government backed scheme. This ensures that your deposit is fully protected until the end of the tenancy.

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Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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    User Guide

    Title

    What our customers have to say...

    • Introduction

      Feedback is important to us and we are constantly reviewing and improving our marketing strategies along with our management and administration to improve the quality of our service to landlords and tenants alike. 
      Below are just a few shining examples of the feedback we receive.

    Testimonials from Landlords

    • Landlord Testimonial

      Impossible to improve
      Dear Cairds.
      Thanks for your excellent efforts and efficiency with the letting of my property. With regards to your questions of feedback, here goes; 1. 10 out of 10! 2. Impossible to improve such a great service. 3. I would recommend you to anyone. and finally, 4. Your competitors need to be worried!

    • Landlord Testimonial

      exceptionally helpful
      Claire at Cairds of Epsom, who handles Alexandra Mansions for us, is very professional, and polite and indeed exceptionally helpful in her dealings with us.

    • Landlord Testimonial

      I certainly would recommend Cairds
      I certainly would recommend Cairds, as they are probably a bit edgier than other letting agents in Epsom

    • Landlord Testimonial

      honest approach
      I feel so far that I've had a first class service from Cairds. Everyone I've dealt with has been courteous and patient with my many questions and concerns as a first time landlord. I also trust in what I'm being told which hasn't been the case with other agents and appreciate the honest approach.
      I have already recommended Cairds to friends and will continue to do so. My long term plan is to sell my property which Cairds have always kept in mind and I feel confident that when the time comes, the sale will be dealt with efficiently.

    • Landlord Testimonial

      a very good personal service
      The service I have received from Cairds has been excellent. There is always someone at the end of the phone to talk to. You and your colleagues have offered a very good personal service (e.g. moving mattresses, giving keys to the decorator etc.)

    • Landlord Testimonial

      it all went very smoothly and quickly
      Many thanks for all your help with the letting of the property. You were very helpful at all times and we appreciated all your help.
      As you said it all went very smoothly and quickly too.

    • Landlord Testimonial

      professional and efficient
      We would like to thank you for the professional and efficient way you have dealt with us

    • Landlord Testimonial

      an enjoyable experience
      May I add that I am so grateful to your lettings team they have made this an enjoyable experience when I imagine it could be made very easily into a stressful one.

    • Landlord Testimonial

      our tenants are fantastic
      Our tenants are fantastic and we are both very pleased with your service.

    • Landlord Testimonial

      The communication between us was excellent
      Well, like thousands out there, when you mention estate agents, you shiver. But this was a happy story which we have to thank Cairds for. The communication between us was excellent. Cairds went out of their way to accommodate our needsand we felt like we had our own private agent. If any one wants to let their property Cairds is the Agent. The viewings were well organised and feed back given to us.

    Testimonials from Tenants

    • Tenant Testimonial

      proactive
      Really appreciate you being proactive as a lot of your competitors have been poor and I have had to chase them. If you could please send me some more properties within the Epsom area like this that would be great as we are blocking next Saturday all day for viewings.

    • Tenant Testimonial

      it has been a pleasure
      Many thanks for this and all your help, it has been a pleasure dealing with Cairds and Lynsey in particular.

    • Tenant Testimonial

      we found our perfect house
      After serious searching, and eventually giving up we found OUR PERFECT HOUSE! Thanks Cairds!

    • Tenant Testimonial

      thank you so much for being fantastic
      SO glad - thank you so much for being fantastic, and for helping us out so much! The house is AWESOME!

    • Tenant Testimonial

      pleasure to deal with
      We discovered at short notice that we needed to move and had seven days to find a new property. I called a number of agencies in relation to properties that I had seen advertised online and either did not receive calls back, or was not accommodated when it came to my long working hours and scheduling viewings. Cairds took my call, had a long conversation with me about what I was looking for and not only suggested other properties that matched my brief, but also booked a viewing at extremely short notice for later that evening. They promptly sent details and organised everything with the Landlord, confirming everything by email and keeping me in the loop. Would absolutely recommend the agency - pleasure to deal with, unlike some of the larger, snobby agencies! We have just moved in to our new property and everything went completely smoothly.

    • Tenant Testimonial

      By far the best agents I have dealt with
      As usual you guys are always on top of things. By far the best agents I have dealt with.

    • Tenant Testimonial

      Without a shadow of doubt we would recommendCairds
      We have been tenants with Cairds for two years. We have found them extremely professional and friendly ever since we viewed the property till the very end. Without a shadow of doubt, we would recommend Cairds. It was unfortunate we had to deal with a different agent for our next move as we would have definitely stayed with Cairds if we could. Well done to all the team there. Keep it up and I am sure you would go places in the estate market.
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