Dourish & Day, Stafford

Can't recommend Steve and the team enough, sold our house within a week after it had been with another agent for 3 months. Extremely professional, regular contact and honest, straightforward opinions. Reinstated our confidence in estate agencies, it's the personal touch that matters. Still going through the buying/selling process but so far so very good Craig Edward 20th July 2017

I was one of their first customers when they opened up, Not only would i be happy to recommend these guys, i will be using them again when we put our next property up for sale, fantastic service. Mr Addison Oct 2017

An absolutely first class service from both Jeremy and Steve! House sold in 48 hours! I can't recommend them enough. Always on the end of the phone when needed to offer advice and when it really mattered they helped to move things along more smoothly and quickly with solicitors, even right up to the last hour of completion and exchange. Thank you! Marie Woodward 6th August 2017

Absolutely brilliant from the first valuation through viewings until final sale. Nothing was too much trouble and all staff were very helpful and knowledgable. Would definitely recommend. Mrs Gresham Oct 2017

Both Steve and Jeremy were fantastic to us in selling, very good at communicating, always got us feedback from viewings are too lots of time to get the marketing sorted. Kevin Slade Nov 2017

Steve Dourish - amazing from start to finish. He was very knowledgable, friendly & polite throughout. If he didn't know the answer - he found out. Definitely went the extra mile and kept me informed:) Mrs Coulson Oct 2017

Steve went out of his way to help us, he kept us informed every step of the way and was extremely approachable and friendly without being pushy. A fantastic estate agents. Emily Smith Oct 2017

As soon as I asked for guidance on selling it was so easy. Their was no pushing just firm and precise info. Descriptions and commments on my property I nearly bought it myself! Well done dourish &day. Mrs Whitehead Oct 2017

Both Steve and Jeremy were absolutely outstanding in their efforts to not only sell our property but actually in helping us to secure our future home.Both went out of their way to help.Excellent job. Catherine Grounsell Sept 2017

For a newly partnered company estate agent the broad experience was clear to see, from the first visit to value the house to the follow up phone calls and emails. Always helpful, always personable. Mr Smith Oct 2017

Excellent service from start to finish. Mr Dixon Nov 2017

Jeremy and Steve did an amazing job selling our property, nothing was too much trouble. They are both friendly and helpful guys and resolved questions in a very timely manner. Can't thank them enough! Mr Peel Oct 2017

I can't recommend Dourish and Day enough! Steve and Jeremy are fab! We will never use another estate agent again! Dourish and day every time! Keep the hard work up guys. Miss Evans Oct 2017

Steve and the team were absolutely brilliant, kept us informed all the way through the process, and nothing was too much trouble. We recomend them to everybody. Mr Rossi Nov 2017

Dourish and Day where incredible throughout, from my initial phone call enquiry to completion day they where amazing. Service is amazing. I would happily recommend to anybody. Will use again. Mr Tallent Nov 2017

My experience started on a delicate, emotional foundation as I was selling my childhood home after the unexpected death of my mother. Thei professional, sincere assistance throughout was exceptional. Mrs Taylor Oct 2017

For anyone looking to sell their home in Stafford and the surrounding areas, I cannot recommend Dourish and Day enough. Both Steve and Jeremy (who are both lovely!) strive to provide faultless service and have struck a perfect balance of professionalism with a friendly, caring, personal touch. They work incredibly hard and keep in touch regularly with updates. Our home was sold within two weeks (and yet had previously been for sale with another local agent for nearly 4 months with no interest or engagement) and they work with a consistently proactive, enthusiastic approach. It's absolutely no surprise to us that they are growing so rapidly with the level of service they provide. Thank you both Sian Carol 29th June 2017

We were very impressed with Dourish & Day after they were recommended to us. They went above and beyond to sell the house and they kept us in the loop at all times. The house sold very quickly. Mr Willocks. Nov 2017

Super estate agents - I would really recommend using them. They sold our house within one week which was just fantastic, and then throughout the whole process their communication and support has been second to none. It really helps that the owners are so hands on, dedicated and experienced. Wish them best of luck in future. Nikki Slade 10th June 2017

We buy and sell many properties over the years and deal with a lot of estate agents. Dourish and Day are the new agent's in town, they are by far the best in Staffordshire. Ron Jeffries Oct 2017

Friendly professional efficient. Mr Faulkner Oct 2017

Dourish and Day were the only estate agent that were interested in my requirements to offer me appropriate houses to fit my needs. There worked tirelessly to resolve issues in the chain. Mr Norman Oct 2017

Steve has been brilliant the whole way through our process. When he hasn't been available Dani and Andy have been equally helpful! Can't thank them enough. Mr Cox Nov 2017

Steve went out of his way to help us, he kept us informed every step of the way and was extremely approachable and friendly without being pushy. A fantastic estate agents. Miss Smith Oct 2017

We put our house up for sale with an other estate agent last year and we were not impressed so we put it on with Dourish and day and they have been Fantastic professional and on the ball all the time! Miss Edensor Oct 2017

Unbelievable service and professionalism throughout. Exemplary levels of communicafion, making us feel at ease from start to finish. Unlike any other agent, they are fantastic! Mr & Mrs O'Leary Oct 2017

Both Jeremy and Steve handled our sale with professionalism and speed. They got us the best deal we could of wished for so I'd like to thank them on behalf of myself and Jackie my wife. Mr & Mrs Hall Oct 2017

Steve dourish is amazing nothing is ever to much!! Well done. Leanne Jarrett Oct 2017

I highly recommend Dourish & Day. They sold my house within 3 days, identified any issues in the chain and made recommendations to ensure everything completed, and kept me informed at every point. Mr Hewitt Oct 2017

Excellent customer service with nothing to much trouble no matter when it may be!! Friendly guys who made the whole process as stress less as possible, with Steve always at his desk to help. Ms. Wilson Nov 2017

I would highly recommend Dourish and Day to anyone who is thinking of selling, buying, letting a property. The service from start to finish was exceptional. Clare Butters Nov 2017

Steve, Jeremy and team assisted me with the sale of home and nothing was too much trouble. We had a complex chain and without the intervention of the team, I'm sure the sale wouldn't have completed. Mr S. Sutton Oct 2017

I dealt with Steve on most occasions he was knowledgeable.friendly.very helpful. I would recommend them as they have a very high standard of service;and is supported by Jeremy and a excellent team. Mrs N Andrews Oct 2017

Having moved house numerous times over the years we've had experience of a variety of agents. Without doubt Dourish & Day are the most helpful, highly organised and professional agents we have used. Mr & Mrs Jones Nov 2017

I can't recommend Dourish and Day enough! I was with a previous agent for months and they had not marketed my house properly and I had no interest . Dourish and day put my house on the market and sold it within 5 days for the Price we wanted! Can't recommend Steve and Jeremy enough they are extremely professional and I love their personal touch! . You can really see the wealth of knowledge between Steve, Jeremy and their colleagues. Dourish and Day has resorted my confidence in estate agencies, moving house is stressful enough but they take the stress away for you. Don't stop what your doing as your amazing and like no other agent. Thank you wish I could give more than 5 stars ***** Nicola Evans 26th July 2017

Excellent agents. 1st class service. Contact & commication were fawless. Reccomend their service completely. Mrs Bentley Oct 2017

Both Steve and Jeremy are highly professional yet they both retain the personal service one requires. It was an absolute pleasure dealing with them. I can not recommend them enough. Mr Livemore Nov 2017

Steve Dourish was fantastic. He went above and beyond his role as an estate agent. First class service and I would recommend to all. Nothing was too much trouble for this estate agent.*****. Ms. J Farrington. Sept 2017

We loved how both Steve & Jeremy were hands on throughout the sale process. Very professional. They sold our property in a rapid and efficient manner. Amazing agents! Miss Fisher & Mr Coles. Nov 2017

Excellent from start to finish. Even with negotiation for the house we were buying with another agent. First class estate agent to deal with. Highly recommended. Mr Chinnock Nov 2017

Their write up on the property, especially the introductory paragraph was excellent, and the team worked well to completion. Z. Eqbal Nov 2017

Jeromy and Steve were nothing short of amazing! Brilliant estate agents would reccomend to anyone. Mrs Slade Oct 2017

Dourish & Day provided a highly professional service from start to finish. They are completely transparent with costs and marketing strategy and the level of communication throughout was excellent. David Calder Sept 2017

Steve and Jeremy both worked very hard to secure the sale of our property. We had lots of viewings and had accepted an offer in 2 weeks. They were very supportive throughout the whole process. Mrs Absiss Nov 2017

Steve Dourish is outstanding. He went far above & beyond my expectations & genuinely wanted to help me see a very challenging sale through. Without him the sale would have fell through. Just amazing. Mrs Clarke Nov 2017

Both Steve and Jeremy are extremely knowledgable and hard working. We had a fairly complicated chain, and if it wasn't for Steve the chain would have collapsed weeks before we completed.I can't praise all the staff enough for their helpfulness. I highly recommend that if you're interested in buying or selling a house in Stafford that you get in touch with them. Thank you so much for your help. Rob Norman 16th August 2017

From start to finish nothing was ever to much sold out property within 6 hours.. amazing !!! Also jermery day and steve dourish brilliant! They should also be solicters Mr & Mrs Jarrett Nov 2017

Steve was really good on the phone he took the time to listen and keep us updated with everything that was going on. He was able to secure an above asking price offer. We will use again. Mark Hayward Nov 2017

Absolutely fantastic service everyone there shoes care and take personal ownership of any queries. They genuinely want to look after the customer and and are genuinely interested in what we have to say. Miss Sunderland Oct 2017

We found this estate agency to be most professional in all aspects of the sale of our property. Their communication was first class and thus negated what could have been a stressful time. Well done! Paula Johnson Oct 2017

Dourish & Day were perfect from start to finish. I've sold a few propertys now in the years I've been a home owner but I've never come across a more professional firm then Dourish & Day. Thanks lads. Mr Adams Nov 2017

The hallmark was EXCELLENT communication and a desire to take on my queries, own them and find solutions. The best Estate Agent experience I have had by a long margin. Steve Dourish in particular. Thomas Unsworth Oct 2017

I would like to share my experience of Dourish and Day. Particularly Ellie who was very professional in her approach to marketing and in renting my apartment in Stafford. It was a pleasure to do business with her and the whole process went like a dream. All questions were answered and had worries with guidance all the way. It was a pleasure to do business with Dourish and Day and would thoroughly recommend them above all other agents. Vicki Harriott 7th September 2017

All staff regardless of who took my call were extremely polite, helpful and nothing was ever to much trouble can't rate or praise them enough for all their help and how professional they were. Mr Dale Nov 2017

Thank-you to Steve and Jeremy for doing such a wonderful job in selling my house so quickly and I would have no hesitation in recommending Dourish and Day to anyone entering the housing market. Mr Silmonski Oct 2017

Excellent service, very helpful and friendly. Great advice given. Mr Clarke Nov 2017

There were a few bumps in the road and they went above and beyond there responsibilities to support me in buying my house. Brianne Biden Sept 2017

Best service out of every estate agent we viewed houses with. Would defintely use in any future sales/rentals and hopefully whoever we buy from uses them too! Mr Rawsthorne Nov 2017

Steve assist se with the purchase and if I ever need to sell, I wouldn't hesitate to us them. This agent is FANTASTIC! J. Edwards Nov 2017

The process of purchasing our new property through Dourish & Day was very pleasant. Communication was fantastic and we knew what was happening every step of the way. Thoroughly recommended. Paul Willocks Oct 2017

Excellent service. We would happily recommend Dourish and Day to anyone and would definitely use them again. Very friendly and supportive, and excellent communication. Nothing is too much trouble. Rachel Abbiss Oct 2017

Dourish & Day well what can I say, got me the house of my dreams at a great price , there marketing skills in finding me this perfect place I call home we're perfect. Cheers Steve, Jez and staff. Mr Adams Oct 2017

Steve Dourish and Jeremy Day were amazing throughout, as first time buyers they advised us well in the process and the steps we had to take. Excellent after care also! Would highly recommend. Mr Wall Oct 2107

Steve Dourish was so helpful and calming during a very stressful and quite emotional time. Such a fantastic person to desl with. Mrs Mitchell Oct 2017

Steve and Jeremy were generally my main contact. We had a complex chain with many issues and without their support, I'm sure the chain would have collapsed. Thanks for your everything you did! Mr Sutton Oct 2017

Very positive service, always keeping me well informed as to how the purchase was going. Mr Lewis Oct 2017

They were all brilliant. I was daunted buying the property by myself but Steve was really reassuring & helpful. He went the extra mile in helping througout the whole process. Mrs Dowden Oct 2017

Steve was amazing all the way through the whole buying process. He was always easy to contact and extremely friendly and helpful with all requests. Steve is always friendly and a credit to his company. Jenny Cantrill Oct 2017

Being a first time buyer I wasn't sure what to expect from an estate agent. Dourish and Day team were so friendly and pro-active it made house buying easier than expected. A+++ Miss Silvester Oct 2017

Steve and his team were so professional. Nothing was too much trouble for them and they helped us secure the home of our dreams. They kept us updated throughout the process , amazing Customer Service. Mrs Jones Nov 2017

Steve has gone above and beyond in dealing with my purchase - friendly, helpful, easy to get hold of, great communication, and he even supported with my sale - which was with a different agent. Mrs Coltrose Nov 2017

I found Dourish and Day very courteous and professional at all times and would go the extra mile to help including phoning the vendor in Egypt to ask questions on our behalf. I would recommend 100%. Mr Brindley Oct 2017

Steve at Dourish & Day was amazing from start to finish. Can't thank you all enough for the service you offer. Wouldn't even consider another agent if I needed to sell my property in years to come. Mrs Summers Nov 2017

Dealt with Steve throughout the whole process and I went from viewing to the handover of keys in 7.5 weeks. Faultless customer service and very fair to both buyer and seller. Great comms throughout. Mr Mansfield Nov 2017

We bought a house through Dourish and Day as first time buyers. Steve was absolutely fantastic and always available to us when we had any questions or concerns; we couldn't be happier. Thanks Steve! Catherine Nov 2017

Very pleasant and professional on first contact. Excellent response to any email, text or phone call. Very helpful, more than the agent we used to sell our house! Would highly recommend to anyone. Mrs Orme Oct 2017

Steve was really great and informed us of any updates as soon as he knew. He also was very good at negotiating completion dates for us. Mrs Moore Nov 2017

Steve and Ellie, as well as other members of Staff, have been very attentive and provided a prompt friendly service.making the process of buying more pleasant. Mrs Firkins Nov 2017

Dourish and Day were the only estate agent that were interested in my requirements to offer me appropriate houses to fit my needs. There worked tirelessly to resolve issues in the chain. Mr Norman Oct 2017

Steve has been brilliant the whole way through our process. When he hasn't been available Dani and Andy have been equally helpful! Can't thank them enough. Mr Cox Oct 2017

I would like to share my experience of Dourish and Day. Particularly Elle who was very professional in her approach to marketing and in renting my apartment in Stafford. It was a pleasure to do business with her and the whole process went like a dream. All questions were answered and had worries with guidance all the way. It was a pleasure to do business with Dourish and Day and would thoroughly recommend them above all other agents.Vicki September 2017

After buying our property from Dourlish and Day with excellent service it made perfect sense for them to find a tenant and managed the property for us. Which again happened very quickly. Mrs McQueen January 2022

Dourish and Day are the best agents I have used in my 10 years of owning rental properties they are so efficient with dealing with any issues I have had regarding my rental property there staff professional and helpful would highly recommend them to any landlord. Mrs Kightly February 2022

Anytime you speak with the team they are incredibly helpful and knowledgeable. Any calls taken are followed up swiftly and any further action is always acted upon immediately. Great work on letting my Property Dourish & Day , you have made the whole process incredibly stress free. Mr P Roden February 2022

Ellie and all the staff at Dourish &Day Stafford office our happy and polite will use them on next rental Mr Douglas January 2022

The Dourish and Day lettings team rented out our property and offered superb service and advise from start to finish. We were kept updated throughout the whole process and any questions were responded to in a timely and professional manner. Thank you for the amazing 5 star service! Mr Singh January 2022

Excellent service from Ellie Bell. Mr Plant October 2017

A very efficient service. Mr & Mrs Davies February 2022

Ellie and her team has managed my property for a few years now including while I was out the country and I could not be happier. They looked after our home as if was one of their own. They found me an amazing tenant and I have always had wonderful communication with them. They always go above and beyond and nothing is too much trouble for them. I wouldn't use anyone else. I have recommended the company to friends who have also used them and they agree what an amazing service they offer. Mrs Duffy December 2021

Ellie Bell is an asset to Dourish & Day. She seamlessly and professionally ascertained my requirements and rented my apartment out quickly. Outstanding, above and beyond service. Very rare these days. Mrs Klien. October 2017

Since the moment we moved our portfolio to Dourish and Day we have been delighted throughout with the professionalism and customer service we receive concerning all aspects of the letting of our properties. Communications with us are excellent and nothing is too much trouble. We have total confidence in the D&D team and have no concerns whatsoever. Mr Burgin February 2022

Ellie and her team are very professional and friendly . They give clear advice. Mrs Poole December 2021

Elle dealt with a tenant find for my apartment. She was truly amazing as every step was explained clearly, and she was polite and friendly. The best agent ever and deservng of this award. Mrs Harriott October 2017

As I was renting out a property for the first time I knew little about the process and just wanted plain honest guidance on the way forward. Ellie Bell has provided this and supported me throughout. Mr Burdett November 2017

Excellent service from the beginning to end. Very informative and customer service was fantastic. Mrs Haddock November 2021

Dourish & Day is the only "Premier League" estate/lettings agent servicing Staffordshire. Mr Stamps February 2022

Thank God for Ellie at Dourish & Day! We have received fantastic customer service & really feel confident in Ellie's work. Mrs Jones October 2017

Ellie Bell - amazing, professional. The service has been excellent throughout. The staff welcoming every time I visit. Had faith in them from first visit. Regular updates throughout. I would recommend. Mr Ahitan October 2017

Always feel confident that everything will be dealt with appropriately and in a timely manner. Mr Downing-Booth February 2022

We have properties let out by the company for over 3 years now and never had an issue that they couldn't deal with. Excellent communication skills from all staff and excellent customer service Mr Buffey January 2022

I was particularly impressed by Ellie Bell who was not only very efficient but has a very pleasing manner with people. This agent is rocking Stafford at the moment and looks set to be very successful. Mr Hall October 2017

Fastest let ever! From instruction to sign-up - 2days. Vince Meads October 2017

The agent was excellent. Very proactive in finding new tenant for me and fulfilled my criteria. I will certainly continue to use as I have had bad experiences in the past it was a refreshing change. Mr Riggott September 2017

We've let many properties through Dourish and Day and they've always given us a brilliant service. Mr Blamire February 2022

I have let property for almost ten years and have always used letting agents to manage the properties for me. I have only recently changed to Dourish and Day after receiving poor service from other agents. Dourish and Day are by far the best I have used so far. Cannot fault the service they have provided. Would highly recommend them . Mr Turner January 2022

Ellie was excellent, and quickly provided a suitable tenant to rent my property. She also promptly arranged for several minor repairs to be completed through her established network of maintenance. Mr S. Ratcliffe October 2017

Ellie Bell provides a friendly professional service. She takes away any stress involved with renting a property. Would highly recommend. Mrs Phillips. October 2017

A very professional and friendly service. They do what they say they are going to do when they say they will do it and the paperwork is always spot on. Communication is also very good. Mr R Cooke February 2022

Ellie Bell helped us massively in finding a property to rent. No hassle and stress free which was a bonus and she was also lovely! Miss Hodson October 2017

I personally had a difficult timescale to work too, and Ellie did everything possible to achieve what I needed. Mr Topping November 2017

I found that the staff were extremely efficient and polite and nothing was too much trouble, They responded to my questions admirably. Ms Weston January 2022

Fantastic experience! Janine Bennett was extremely helpful. Mr Hopley January 2022

The staff at Dorish & Day were always pleasant either face to face or by phone, and explained the rules and charges to me. Mr Davenport February 2022

Dourish and Day communicated exceptionally well during my recent tenancy application process, keeping me informed of any relevant fees when necessary. The office were easy to contact and there was always somebody available to answer any enquiry. Mr Thorpe January 2022

Great service, was there to help with any queries or questions we had, and always a fast response. Mr Treadwell January 2022

Ellie Bell gets it done, went above and beyond to get me an appointment and ultimately into my dream flat... I think she's clearly deserving of a trophy of some kind, or at least a free puppy... Mr Johnson September 2017

Ellie made first time private renting stress free for us. She was always prompt at answering our questions and I'd 100% recommend anyone to use them as their Estate Agent. Thanks Ellie. Miss Ring. November 2017

Brilliant service from all the agents, especially Ellie Bell; who handled our tenancy from the beginning. Nothing was too much effort and she kept in contact with us throughout the process. Miss H Rogers November 2017

We have always received exceptional service from the team at Dourish and Day. From initially booking viewings of the property, to moving in and now one year later the team are still incredibly helpful. Having spoken to the team several times re niggles on the house we are always reassured things will be sorted in a timely manner and nothing ever feels too much trouble. A Carter January 2022

All Dourish & Day staff have been polite, professional and responsive to me throughout the process. Mr Parkes January 2022

Ellie took us under her wing and made the whole process a lot more easy than we were expecting. Always available to answer questions, very quick in replying to emails and always happy to help! 10/10. Mr Roofthoot October 2017

They was very helpful with ensuring our application went smoothly and worked well with us to ensure that the move date was around the time when we moved out of our previous house. We couldn't fault these estate agents. We feel they went above and beyond. Ms Gisbourne January 2022