Felicity J Lord, Clerkenwell Lettings

I have let my property with Charlotte at the Clerkenwell office for nearly ten years and I cannot say or give Charlotte enough praise. Always helpful, polite, enthusiastic. Always rooting for you and getting the best for you. Charlotte is exceptional. A pleasure to talk to and lean on for anything and everything. Thank you Charlotte! Rose Keegan December 2022

Charlote and Sana always provide a great service in terms of letting my flat. I have it managed separately as I prefer a personal service but on the lettings side, they are efficient and a pleasure to work with. Laurence January 2023

We have used FJL for over 20 years to let our properties in Clerkenwell and during that time have got to know Charlotte de Carli extremely well. She typifies the professionalism one hopes for yet rarely finds in a letting agent. She is a proactive communicator both to us and our tenants, which with our most recent letting to overseas tenants has been invaluable and ensured the move went smoothly. She is excellent at her job letting two of our flats within days at the market rate. Her attention to detail is superb and her friendly manner makes her a pleasure to deal with. She is our go to person in the Clerkenwell office. Avril Payne January 2023

Charlotte has been the ideal estate agent. When we first approached Felicity J Lord we hoped to have a single point of contact who understood what we were looking for, and also had our best interests in mind - this is exactly what we found in Charlotte. Towards the end of our last tenancy, she was pro-active in suggesting what has turned out to be the perfect property for us. She is a very responsive and approachable individual, who makes what is usually quite a stressful situation when it comes to relocation, a pleasant experience. Thanks Charlotte. Carman O'Brien & Jonathan Rayner, September 2015

Once again we wanted to thank you for all the things you have done for us during the process of getting the flat recently. All the steps including the visits and the paperwork have been realised in less than 10 days, we have been able to move really quickly and we are all three very happy with our new home, you definitely went above and beyond for us. You have been really helpful and comprehensive and we are glad to know that we can rely on you if we need anything. Maxime Delaporte, December 2015

Charlotte from Felicity J Lord has been a fantastic agent. She has been extremely helpful during the whole process and we would definitely recommend her for your next move. Pablo Romero, April 2016

Having recently moved to London from overseas, finding an apartment that met my requirements seemed, at first glance, quite a daunting task. After a quick internet search, I came across a promising listing with Felicity J Lord and reached out to them. Unfortunately for me, the apartment in question had just been let. Luckily for me however, I'd landed on a very professional and extremely helpful agent in Catherine, who took the time to understand both what I was looking for and my background. She presented me with other options and within a day or two I'd secured a great apartment that I'm very happy to call home for the foreseeable future. Felicity J Lord aided in as smooth a transition into living in London as I could've hoped for; highly recommended. Thanks very much. Joshua M Weinstein, October 2015

Many thanks for your all your support this week and also for delivering the keys to us on a Sunday. I had a really good experience with you and Felicity J Lord and if any of my friends need accommodation in London I will definitely get them to contact you. Many thanks again. Giorgio Frasca, September 2015

My partner and I were looking desperately a flat in London. Felicity J. Lord and specially Charlotte De Carli helped us to find the perfect place for us. They are always available for any inquiries and solve any troubles we could have. I definitely recommend them for finding a place to live :) Camila Patino January 2023

We would like to thank you both for our experience with Felicity J Lord. The apartment is very nice and convenient and the whole process was made very simple and pleasant for us. In particular, we much appreciated Charlotte's professionalism and kindness, since our getting in touch to our moving in. We will not hesitate to recommend Felicity J Lord to our friends and colleagues in the future. Pierre Blanc & Casimir Emako-Kazianou, September 2015

It has been a pleasure dealing with Charlotte we really appreciate her hard work and are very impressed by her professionalism and friendly approach. She went out of her way by staying late with us at viewings and has been very responsive to all of our queries. Thank you so much. Lily & Alexia Ganotaki, September 2015

I would highly recommend the team at Felicity J Lord in Clerkenwell, and Charlotte, who was my lettings negotiator. Having arrived in London from Australia with my husband a week prior, I needed to find an apartment which I could make a home to commence our lives here. Charlotte assisted in making this happen. Charlotte was very thorough in assessing our requirements, which included budget, location and specific amenities. Charlotte was able to show me a property almost immediately which met our criteria. She also assisted me with the application form, and explained the UK requirements which differed from Australia and gave me additional insight into the local area and the facilities accessible; she even recommended my gym to me! We have now been in our apartment for three weeks, and are very happy with everything. Thank you to Charlotte and the team at Felicity J Lord for making this move such a smooth transition. Cassie Jennings, April 2016

I am extremely satisfied by the service provided by Felicity J Lord Lettings and would definitely recommend it as a partner to anybody who is relocating to, or within London. They helped us find the lovely flat we are living in; a very nice property, in a central area, at the right market price. Charlotte, of the Clerkenwell office, was amazing: in just a few minutes she got our property needs right; she managed to have us visit two good properties in that same day and she did the right thing, then: she phoned me at work, said she had the right one for us, set up a visit one hour later and, had us sign the tenancy agreements on the same evening. We moved in four days later. Six months on, we're still in love with our flat, thank you so much for everything. Carlo Beschi, January 2016

It was a great pleasure to meet you as I had a very good experience all round as you have been very kind and have always been available to answer to all my questions regarding the property and the renting process. You always gave me very helpful advice and all the explanations that I needed to my questions. I thank you so much for everything. Paolo Degennaro, August 2015

I recently had the pleasure of dealing with Charlotte De Carli from the Clerkenwell branch of Felicity J Lord.I had been looking for a suitable property to rent for some time and felt pretty despondent after dealing with some of the agents from other agencies. From my first conversation with Charlotte, to my day of moving into the property and my subsequent conversations with her since I have moved in, Charlotte has always remained highly professional and friendly. She has gone out of her way to assist wherever she can to ensure that the whole process ran as smoothly as possible.Charlotte is an absolute asset to Felicity J Lord. I would highly recommend her. Janine Mountford December 2022

Charlotte De Carli helped me a lot when I tried to find a flat to live in September! She just took me to see the fkat I liked and answered my numerous questions! Because it was the first time I rent in London. She sent me information about the flat landlord inventory check and soooo many information I don't know. When I finally moved in she helped me to ask about the last tenant's gas electricity water supplier. She is so responsible for her job and helpful for her clients! I will go to her when I need to rent a new flat! I also recommend anyone to go her to find or buy a property in London she is one of the best agents in London!

My husband and I had just arrived in the UK and were struggling to find a rental property. Fortunately, we saw an ad on Rightmove, posted by Felicity J Lord that connected us to Charlotte De Carli and the studio flat she was managing. Charlotte was friendly and clear about what we could expect and the steps we would need to take before we could move in. We felt confident in Charlotte as an agent, and felt comfortable in proceeding to rent the property. Charlotte and Danielle Whitten gave us a quick turnaround time with the preliminary procedures and we were able to move into our new home mere days after our initial viewing. We are happy in our new home and should it be necessary for us to find another property during our time in London, we would be happy to liaise with Charlotte and rent another property managed by Felicity J Lord. Ms H, April 2016