Felicity J Lord, Hackney Lettings

I have always found you incredibly efficient and easy to work with. The most recent renewal was handled exceptionally well from my point of view, and I was very impressed with the quick turn-around of documents. Thank you for all your hard work. Veronique & Richard Scorer, August 2015

After a decade of self-managing my rented apartment in Clapton, i opted for a fully-managed service through FJL, recommended by my son. My dealings with FJL's Daniel Badu have been exemplary; he's provided expert advice, been flexible over the nature of the letting agreement and secured a 12-month tenancy extension, as well as being courteous and responsive at all times. This man is a prince! Having myself failed to find contractors to carry out some mould-related works needed, Daniel put me onto FJL's property management team. They sprang into action, obtained a detailed professionally- presented quotation from a contractor and instructed the works, completed promptly this week. Happy tenants. A big thank you to Sajana &Sai-Preeti and their contractors for handling this project so expertly. FJL have been a dream to deal with; long it continue.

Just thought I would say I have found you a pleasure to deal with, friendly and easy to talk to. You have always been available or have rung me back or emailed promptly. You have taken all my concerns seriously and have been reassuring and helpful at all times. You have kept in contact to check that everything has gone smoothly and for that I am very happy. You have helped to promote a good relationship between myself and my tenants for which I am very grateful as this tends to ensure the property is well looked after. So thank you so much for making what can be a stressful situation as smooth and easy as possible. Ruthie Gorlov, September 2015

The flowers were a small token of my appreciation for the support you have provided over the years. You are always willing to go above and beyond to help me manage the properties effectively. One of the reasons that I continue to let my properties through Felicity J Lord is due to the service that I receive from the lettings team and that is largely due to you. Thank you once again for the small things that you do to help on a regular basis. It certainly makes my life a lot easier. Thank you in advance for providing the same excellent service to Sophie. Andrew Newbury, August 2015

Looking for a new place to rent or buy? you couldn't be in better hands!From the moment I popped in to ask about a listing, the team could not have been more helpful or commutative. Special shout out to Faisal who has been my go to throughout the process.Prompt with communication and open, it's really nice that as agents they have a good relationship with there tenants and landlords. This became very evident on my viewing where Faisal was able to answer all my questions and advise on the best course of action moving forward.On acceptance of my offer, their online portal makes everything easy, simply upload your details etc and they look after the rest.I've got a little bit of a wait before I move into my new place but can't wait to pick up my keys from the team. WHOOP! Antony Eagle June 2022

Felicity J Lord did an excellent job in helping me acquire the flat. I was extremely pleased with the service I received. From being very patient with my very long initial viewing, to chipping in and helping me put my case across when I met the landlord. Amanda, you were fabulous at helping to calm my nerves when I thought I was going to lose the flat best and always gave me good advice. And Samantha was great listening to my ranting, when I couldn't get hold of Amanda. So thank you all again. And yes, maybe in the Spring, I will be looking for a project house, a doer upper, so maybe you can help by putting me in touch with your sales team. Best wishes and hope you enjoy the champagne, you guys earned it. Noelle Byrnes, September 2015

Cristiano and Faisal did their best to help us secure a flat in our favorite location, despite a difficult market. We really appreciated their kindness and help throughout the whole process! Louisa Rossi December 2022

Faisal has been so friendly and helpful from start to finish, the property we are renting exceeds expectations and the process has been easy. We really appreciated his guidance and help to secure the property. Rachael Neale, November 2022