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User Guide

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Helping people move home now for over 170 years

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    Your Trusted Cardiff Estate Agents Since 1849
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    Llandaff Sales - At Hern and Crabtree, we pride ourselves on being a warm and approachable independent estate agency with a deep connection to Cardiff, the Vale of Glamorgan, and the surrounding areas. With four conveniently located offices in prime locations, our team is here to make every step of your property journey as smooth and stress-free as possible.

    Our expertise spans across residential sales, lettings, probate, asset management, land and new homes, and property management services, ensuring we can cater to all your property needs under one roof.

    As a trusted and stylish brand that has stood the test of time since 1849, we know how to showcase your property in the best light. Our bespoke marketing strategies are thoughtfully designed to highlight the unique features of your home, adding exceptional value to every transaction. With us, every property is treated with the same care and respect as if it were our own.

    At Hern and Crabtree, we understand that behind every home is a story - and a person. We take the time to listen to your needs, tailoring our services to your specific circumstances. Transparency, communication, and client-first thinking form the foundation of everything we do. Our goal is to deliver not just outstanding results but also the peace of mind that comes with knowing you're in the best hands.

    Moving home can be a challenging time, but with our experienced and compassionate team by your side, you'll feel supported every step of the way. We treat our clients like family, and that's why so many people have trusted us to help them move for over 170 years.

    Whether you're buying, selling, letting, or managing property, Hern and Crabtree is here to make your property journey a success.


    "Good old fashioned service, with a modern way of thinking"
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You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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Selling With Hern & Crabtree

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    Selling Properties In Cardiff Since 1849
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    Our highly experienced team are well equipped with extensive local knowledge and expertise to assist in selling your property. Our sales progression team has been developed to ensure all parties are kept informed and the sales process moves forward smoothly.

    Helping to sell your home in the best way possible, using our experience to make it a smooth journey.

    Interested to find out how we can help you sell your home?
    https://www.hern-crabtree.co.uk/residential-property-valuation

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    Expert Market Appraisals
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    Start Your Journey with a Free, Accurate Market Appraisal
    Understanding your home's true value is the first step toward planning a successful move. At Hern & Crabtree, we provide detailed and accurate market appraisals that give you the clarity you need to make informed decisions.

    After all, the value of your property plays a key role in shaping your next steps-whether it's choosing your next home or deciding if now is the right time to sell.

    Why an Accurate Appraisal Matters
    Your asking price isn't just a number; it sets the tone for your property's market response. That's why our expert appraisals consider every important factor, ensuring your home stands out and attracts the right buyers.

    Here's what we take into account:

    • The local property market: How buoyant is it right now?
    • Your home's location, condition, and unique features
    • Current demand: How many buyers are looking for properties like yours?
    • Recent sales data: What price and speed have similar properties sold for?
    • Market competition: How does your property compare to others currently listed?
    • Your priorities: Are you seeking a quick sale, or do you have time to wait for the best offer?

    What Happens After Your Appraisal?
    Once we've thoroughly evaluated your property, we'll provide you with a recommended asking price in writing. This price reflects our professional opinion of your home's true value, based on data and market insights.

    We'll always be upfront and transparent-no inflated estimates to win your business. Unrealistic pricing can reduce buyer interest, delay your sale, and lead to unnecessary price reductions. Our goal is to position your property for maximum success, right from the start.

    A Tailored Marketing Strategy for Your Home
    Alongside your valuation, we'll outline a customised marketing plan. This includes:

    • Where your property will be featured
    • How we'll organise and conduct viewings
    • The ways we'll communicate with you and potential buyers

    Our aim is simple: to help you find the perfect buyer at the right price while making the process as seamless and stress-free as possible.

    Ready to Get Started?
    There's no risk-our market appraisals are completely free and come with no strings attached. Contact Hern & Crabtree today to schedule your appraisal and take the first step toward your next move.

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    Unique and proven sales framework...
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    No two property transactions are the same, which is why our unique and proven sales framework provides the necessary flexibility to tailor a bespoke marketing strategy to your unique property needs.

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    Our Core Values
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    Why Choose Hern & Crabtree - Trusted Estate Agents in Cardiff

    At Hern & Crabtree, attention to detail, exceptional customer service, and maximum property exposure are at the heart of what we do. As independent estate agents in Cardiff, we've built an unrivaled reputation across Llandaff, Pontcanna, Heath, and beyond.

    Our long-standing high-street presence and strong local relationships allow us to provide a trusted, stress-free service for sellers, buyers, landlords, and tenants. We prioritize honesty, transparency, and care throughout every step of the process, treating your property as if it were our own.

    A Sustainable, Community-Focused Approach
    We're proud to lead the way in environmental responsibility by expanding our fleet of 100% electric vehicles and making eco-conscious business decisions. Supporting independent Welsh businesses, local charities, and schools is part of our commitment to giving back to the communities we serve.

    Maximum Marketing Exposure
    With an extensive buyer database and a strategic mix of social media, digital, and traditional marketing, Hern & Crabtree ensures your property reaches its full market potential. When you choose us, you can trust your property will receive the attention it deserves.

    Contact us today to learn more about our trusted estate agency services across Cardiff and the Vale of Glamorgan.

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    It is never too soon to consider a valuation
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    It is never too soon to consider a valuation. However, if you are
    unsure about the process and where to begin, our expert valuation Team can ensure you start things off the right way.
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User Guide

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Positive & Passionate

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    Looking for your next dream home?
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    At Hern & Crabtree, we're here to make the journey simple and enjoyable. Pop into one of our Cardiff offices for a coffee and a chat, or give us a call to book an appointment with our friendly, expert team. Once we've had a chat, we'll add you to our priority notification list so you're among the first to hear about the hottest properties on the market.

    Ready to Book a Viewing?

    Seen something you like on our website? Get in touch! We're available six days a week, from 9am to 6pm, to help arrange viewings at a time that works for you.

    Selling your home? Visit our website's property valuation page or call your nearest office for expert advice and support.

    https://www.hern-crabtree.co.uk/residential-property-valuation

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    Why Choose Hern & Crabtree?
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    As passionate property experts with deep roots in Cardiff, we bring you:

    • Local Expertise: We know Cardiff and its neighbourhoods inside out.

    • A Smooth Experience: We're here to make buying or selling as stress-free as possible.

    • Trust and Results: Our reputation is built on honesty, reliability, and helping you achieve your goals.

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    What Makes Us Different
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    We're not just about selling properties quickly-we're about finding the perfect match for buyers and sellers alike. Here's what you can expect:

    • Fair Pricing: Our property prices are based on in-depth local knowledge and market experience, so you can trust they're accurate and realistic.

    • Clear Communication: We'll keep you in the loop every step of the way with friendly updates, so you always know what's happening.

    • First-Hand Insight: We personally visit every property we list. Our detailed descriptions, accurate photographs, and clear floor plans help you focus on homes that really suit you.

    • Reliability: Whether it's an appointment or a viewing, we'll be there on time because we value your time as much as you do.

    • Accompanied Viewings: Our team will guide you through viewings, answering any questions you have honestly and openly.

    • Exceptional Local Knowledge: If your dream location isn't available, we'll help you find brilliant alternatives you might not have considered.

    • Priority Notifications: After we've gotten to know your preferences, we'll add you to our priority notification list so you're always first to hear about new properties.

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    Start Your Property Journey Today
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    Let Hern & Crabtree take the hassle out of buying or selling your home. Give us a call, stop by one of our offices, or book an appointment to get started. Once we've had a chat, we'll make sure you're in the loop for all the latest property opportunities.

    Partner with Hern & Crabtree, your friendly Cardiff estate agent, and let's find your dream home together!

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User Guide

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More than just an Estate Agent...

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    PROBATE SERVICES AND ESTATE MANAGEMENT
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    Losing a loved one is hard

    We understand that the last thing anyone should have during a difficult time is needless hassle and unwanted problems when settling the estate, so we do all we can to help our clients by being as helpful and efficient as possible.

    We are the agent of choice for many of Cardiff's private client solicitors and also the preferred agent for families when the time comes to sell a loved ones' former home.

    We undertake probate valuations and advise on the sale of properties all over the U.K.

    Our service can include some or all of the following:

    • Organising RICS valuations of probate property.
    • Probate valuations.
    • The sale or letting of inherited property.
    • Arranging the valuation, sale and/or disposal of unwanted items.
    • Arranging the valuation, sale and/or disposal of cars associated.
    • Advice and recommendation to enhance eventual selling figure of property.
    • Assisting with garden tidy ups and ongoing maintenance .

    We are trusted as a thorough and knowledgeable agent who act with care, sensitivity and efficiency - from the initial report to ensuring the smoothness of the entire process from valuation to completion.

    When instructed we always feel entrusted, even more so when acting in sad circumstances such as the passing of a close relative. We do everything possible to solve any problems we can, act professionally and with sensitively, and add value wherever possible.

    If you have a property that you are considering selling or renting and would like our advice, please get in touch today.

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    LETTINGS AND FULL PROPERTY MANAGEMENT PACKAGES
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    We let and manage a range of properties across Cardiff and the Vale of Glamorgan. Once you have registered your interests with us, we can match you to your ideal property in line with your requirements and price point.

    We work with a number of landlords across Cardiff and the Vale of Glamorgan to manage and maintain their property. This includes finding suitable and reliable tenants while ensuring the property is well looked after and payments are managed.

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    LAND, NEW HOMES AND PART EXCHANGES
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    We assist property developers of all sizes with many aspects of development land and new homes; assessing and finding potential development land sites, marketing and selling new build property and the valuation and disposal of part exchange property. There are good reasons why developers such as Redrow Homes, Bellway and Taylor Wimpey decide to work with Hern and Crabtree when it comes to selling.

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    PROFESSIONAL SERVICES INCLUDED
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    PROFESSIONAL PHOTOGRAPHY, VIDEO AND VIRTUAL TOURS
    We use an experienced and trained photographer to capture the best high-definition images of
    your property. Using SLR cameras with wide angle lenses, post production editing and digital retouching, we ensure the look and feel of your home is translated onto our listing platforms.

    DRONE PHOROGRAPHY
    The bigger picture. Drone photography is able to provide a wider perspective of your property and land, showcasing the unique setting, size and scope of your home to potential buyers.

    ONLINE LISTINGS
    Our extensive online listings provide in-depth information on the property and locality. We provide additional informative area guides that list local amenities, including schools, attractions and transport links, in map view. We also offer extensive advertising on the largest property portal Rightmove.co.uk
    as well as Zoopla.co.uk and more. 

    No two property transactions are the same, which is why our unique and proven sales framework provides
    the necessary flexibility to tailor a bespoke marketing strategy to your unique property needs.


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    HOW OUR TEAM CAN HELP YOU
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    APPLICANT MATCHING
    As an agent with a large market share, we naturally have a vast database of buyers. When your property is listed with us, one of the first things we do is match it to our extensive list. Often this will equal, if not surpass, the number of online enquiries for your property. Therefore, we are able to generate more viewings than a solely online agent.

    PROFESSIONAL FLOOR PLANS
    These allow potential buyers to visualise the layout of your home, which in turn generates increased interest and viewings.

    SOCIAL MEDIA
    The modern world is ever-changing. As a forward-thinking agency, we utilise the most up-to-date and relevant communication channels. Social media is a vital marketing tool for your property with no bounds to its audience potential. We post coming-soon "teasers" across our platforms and run ad campaigns on properties to reach wider audiences.
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User Guide

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Find us: 8 Waungron Road, Llandaff, Cardiff

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    Cardiff's Oldest Independent Estate Agent EST 1849
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    Meet Our Llandaff Team

    Hern & Crabtree: Trusted Estate Agents in Cardiff and Beyond
    For over 170 years, Hern & Crabtree has been a trusted name in property services across Cardiff, the Vale of Glamorgan, and surrounding areas. As a customer-focused, independent estate agency, we're proud to offer expert support through our three conveniently located offices.

    Our dedicated team specializes in residential sales, lettings, probate, asset management, land and new homes, and comprehensive property management services. Whatever your property needs, we're here to deliver exceptional results with care and professionalism.

    Welsh & Proud - A Legacy of Excellence
    At Hern & Crabtree, every property transaction is treated with the attention and care it deserves-as if it were our own. Our reputation for delivering outstanding results is matched by our stylish and effective marketing, designed to showcase each property's unique potential.

    We believe every home tells a story, and we're here to listen. By understanding your specific needs, we provide tailored solutions that achieve the best possible outcomes. Transparency, clear communication, and a personal touch are at the heart of everything we do, ensuring you feel confident and supported throughout the process.

    Your Property Journey Made Simple
    Whether you're buying, selling, or letting, we know moving can feel overwhelming. That's why our friendly, experienced team is here to guide you every step of the way. From the first conversation to the final handshake, we make the process as smooth and stress-free as possible.

    Why Choose Hern & Crabtree?

    • Over 170 years of experience in the property market
    • Expert knowledge of Cardiff, the Vale of Glamorgan, and surrounding areas
    • Comprehensive services, including sales, lettings, and property management
    • A commitment to exceptional customer care and tailored solutions

    When you're ready to make your next move, trust Hern & Crabtree to provide the expertise and care you need. Get in touch today to start your property journey with confidence.

  • Team Member

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    Managing Director - Nigel John
    Nigel has been the driving force behind Hern & Crabtree since he became Managing Director in the summer of 1998. With a wealth of experience in the property industry, Nigel saw the opportunity to breathe new life into Cardiff's longest-standing residential estate agency-and he embraced the challenge wholeheartedly. Known for his creative flair, unique ideas, and sharp business acumen, Nigel has been instrumental in shaping Hern & Crabtree into the thriving company it is today.

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    Director - Mike Baillie
    Mike joined Hern & Crabtree in 2012 and quickly made his mark as the Branch Manager of Llandaff. His success and leadership led to his appointment as Company Director in 2016. Mike studied Business at UWE and began his estate agency career in 2006 in Bristol before returning home to Cardiff. With experience at a large corporate agency and now Hern & Crabtree, Mike brings a perfect mix of industry expertise, marketing know-how, and even professional photography skills to the table. His ambition, creativity and passion continue to drive the company forward.

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    Area Manager - Rhodri Humphreys
    Rhodri has been the Area Manager at Hern & Crabtree since 2015, overseeing multiple aspects of the business with expertise and care. Based in Pontcanna, Rhodri came to us with 15 years of experience at two corporate agencies including Savills. His role includes maintaining our excellent service standards, recruitment, team management, marketing and ensuring the day-to-day smooth running of the agency. With his commitment and wealth of knowledge, Rhodri is a vital part of the Hern & Crabtree family.

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    Branch Manager - Owen Llewellyn
    Owen is our friendly and driven Branch Manager of our bustling Llandaff office. Born and raised in Llandaff, Owen knows the area inside out. He started his career with a corporate agency but found his true home with Hern & Crabtree in 2013. Owen's energy and leadership are key to the office's success, and his vibrant personality keeps things lively and fun every day!

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    Office Manager - Jo Shears
    Jo, our brilliant Office Manager and Valuer, has been a cornerstone of the Llandaff office since 2013. With agency experience dating back to 1993 when she started as a "Sunday Girl," Jo's knowledge and local connections are second to none. Growing up in Canton and now living in Fairwater, she has strong ties to the community and Fairwater Rugby Club. Jo also doubles as our unofficial "social secretary," organizing memorable work nights out. She's a true gem both in and out of the office!

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    Sales Negotiator - Harry Roberts
    Harry is our dedicated Sales Negotiator, bringing a wealth of experience and enthusiasm to the Llandaff office since joining in early 2000. Previously at Deloitte and a local accounting firm, Harry's attention to detail and friendly approach make him a trusted and well-loved member of the team. You can always count on Harry to keep things organized and running smoothly!

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    Sales Negotiator / Administrator - Denise Dobson
    Denise is the calm and collected administrator who keeps our Llandaff branch running like clockwork. A valued member of Hern & Crabtree since 2011, Denise is known for her incredible efficiency and unflappable nature, even during the busiest times. She's teased about retiring but has yet to follow through-probably because we'd never let her leave! Denise is truly the backbone of our team.

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    Photographer - Alastair Daly
    Alastair is one of the newest members of the Hern & Crabtree team, joining with a wealth of experience in photography and digital production. Before coming on board, he worked as a professional freelance photographer based in Cardiff, travelling all over the UK for various projects. After a 20-year career as a digital producer, Alastair pursued his passion for photography, earning an MA in Commercial Photography from the Arts University Bournemouth. With his warm and approachable nature, Alastair instantly puts clients at ease while working his magic behind the camera, capturing stunning images of properties ready for marketing.

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    Sales Progression Manager - Jan Street
    Say hello to Jan, our trusted and much-loved Sales Progression Manager. Jan has been with us since 2007, bringing with her an impressive career in estate agency that started back in 1991! She's seen our company grow over the years and appreciates how we've stayed true to our core values. Jan is adored by both the team and our clients, and it's no surprise that so many of our clients continue to recommend us-she's one of the key reasons they come back again and again.
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    User Guide

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    Testimonials

    • Introduction

      Hear from Our Happy Clients
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      Don't just take our word for it-discover what our clients have to say about their experiences with Hern & Crabtree. From buyers and sellers to landlords and tenants, our commitment to delivering exceptional service shines through in their feedback. Take a look at some of our latest testimonials below or visit our website www.hern-crabtree.co.uk/testimonials

      Why Choose Hern & Crabtree?
      We're proud to be rated 'Excellent' on Trustpilot with over 160 glowing reviews and to consistently earn 5-star ratings on Google Reviews. Our team works tirelessly to provide the highest level of care and expertise, ensuring that every transaction-whether you're buying, selling, renting, or letting-is handled smoothly and professionally.

      When you choose Hern & Crabtree, you can trust that you're in safe hands. Let us make your property journey seamless and stress-free.

    Testimonials from Sellers

    • Seller Testimonial

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      ...Less stressful and were supportive throughout
      Very friendly and helpful staff. I needed to sell in a hurry and this was achieved with their excellent service. The staff made the process less stressful and were supportive throughout. I can highly recommend Hern and Crabtree Estate Agents. Ann,  5 Star Trust Pilot Review

    • Seller Testimonial

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      Super grateful for the exceptional service...
      Super grateful for the exceptional service we received from Owen and the team at the Llandaff office! Seamless process that completed within three months! Wouldn't hesitate to recommend! Kate Lewis - 5 Star Google Reivew

    • Seller Testimonial

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      Didn't hesitate to use them again...
      Hern and Crabtree offer an exceptional selling journey, they are thoroughly professional in their approach, and someone is always on hand to answer any questions. I have sold a house with them previously and they made the process seamless and as stress free as possible, I didn't hesitate to use them again for my current sale. Alison and Nick White - 5 Star Trust Pilot Reivew

    • Seller Testimonial

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      Couldn't have wished for a better service
      We had the pleasure of dealing with both the letting & selling teams at Hern & Crabtree, & couldn't have wished for a better service. Adele & her team really looked after us & our tenants, & when we decided to sell, Jo & her team on the sales side did a fantastic job. Everyone we spoke to was professional, easy to deal with & it was obvious they cared about doing their best for their clients .We highly recommend them. Thank you Hern & Crabtree! Patricia Winkler - 5 Star Google Review

    • Seller Testimonial

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      Captured our home beautifully
      Mike was super friendly, courteous and professional and captured our home beautifully. Nothing was too much trouble and he took the stress and anxiety away to make us feel at ease through the process. Lewis Garvey, 5 Star Trust Pilot Review

    • Seller Testimonial

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      Service is impeccable
      Hern and Crabtree staff, from all of the Cardiff offices are always extremely professional and supportive. The service is impeccable and they always strive to meet the clients expectations! Thank you! Amanda Ford, 5 Star Google Review

    • Seller Testimonial

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      Another fantastic experience with H&C
      Another fantastic experience with Hern & Crabtree. The photography and presentation of the property was first-rate, but most importantly the communication with the team at the Llandaff office is always excellent - they are friendly, incredibly helpful and go out of their way to make the process as smooth as possible - the peace of mind it gives knowing you can pop in for advice at any time cannot be underestimated. I have used them for numerous house sales/purchases over the years - in my experience Hern & Crabtree is by far the best estate agency in Cardiff and very highly recommended. Dr S. 5 Star Trust Pilot Review

    • Seller Testimonial

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      So helpful and professional
      Our experience with Hern and Crabtree has been outstanding the staff have been so helpful and professional with the purchase of our first home. Would definitely recommend. Georgia Davies, 5 Star Google Review
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    Disclaimer

    The content on this Microsite has been uploaded by Hern & Crabtree, LLandaff. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Hern & Crabtree, LLandaff. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Hern & Crabtree, LLandaff. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Hern & Crabtree, LLandaff on +442920555198.