Jackson-Stops, Newmarket

We would like to thank Lottie Watts, Ed Russell and all at Jackson-Stops Newmarket for all their assistance with the sale of our property. In terms of communication, professionalism and common sense, Jacksons is by far the best agent we have dealt with over the years.

Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!

Superb professional service from first visit to value through to completion. I would thoroughly recommend this firm who certainly live up to their strap-line 'Agile, Authentic Astute'. Staff all helpful and supportive without exception.

They made the process of selling very easy and were professional in every aspect. I'd thoroughly recommend them and will no doubt be using them again myself in the future.

Jackson Stops have just conducted the sale of my house and I have been delighted with the whole service. Extremely professional and efficient from start to completion. Great presentation and marketing. Would highly recommend them but huge thanks to Lottie.

I sold a property via Jackson- Stops. I was hugely impressed by the efficiency of the Newmarket team who dealt with this sale, in particular a lady with whom I dealt with on a regular basis, namely Lottie Watts. Lottie and her colleagues were on the ball from the off. Communicative, helpful and pro-active, I was kept in the loop from the word go, factors that, for me, were hugely reassuring and important. As a businessman myself, I can't bear the "mushroom treatment". Jackson-Stops made sure thoughts along those lines never surfaced! Selling property can be a frustrating, sometimes worrying exercise. However, my experience with this team of people at Newmarket was a very positive one and I'd have no hesitation in recommending them to other would-be sellers. Communicative, helpful and pro-active, I was kept in the loop from the word go, factors that, for me, were hugely reassuring and important.

Lottie and the team at Jackson Stops were fantastic to deal with from start to finish. Nothing was too much trouble, responses were prompt and the service was faultless throughout. What could have been a really stressful time was helped to be seamless and speedy and I would highly recommend them.

I have used Jackson-Stops to act as agents for all of my house sales. Their friendly team will always go the extra mile to assist you with anything needed to get the sale complete as quickly and smoothly as possible. With my most recent sale I honestly believe that exchange and completion would not have happened had I used any other estate agent. If you want a hassle free sale on a more than reasonable commission then look no further

Lottie has been brilliant, responsive and helpful to make our Jackson-Stops experience a positive one.

Lottie provided a fantastic service in both selling and purchasing a property. Very helpful and I could not recommend more highly.

I cannot Thank Lottie enough for her dedication of the sale of our home, from the very beginning to the completion, the communication was outstanding, the marketing of the property was amazing and our house sold within just 2 days of going on the market. I have brought many properties over the years and used other agents before, but I would never use another ever again. Lottie was spectacular and is a credit to Jackson-Stops of Newmarket...we need more Lottie's in this world. 10/10

Thank you for your good wishes and professional services. It has been a pleasure dealing with you and your team at Jackson Stops, whom we would certainly be happy to recommend. The speed, efficiency and quality of the marketing was commendable, and we hope to use J-S again - even if unlikely to be in this area. From when you first visited to completion, has been less than 12 weeks, which in today's market must be something of a record! Special thanks and credit are also due to Tim Fox at Greene and Greene in Bury St Edmunds for pushing the paperwork along and keeping the conveyance on track.

From initial enquiry to exchange; the Jackson-Stops team were incredibly professional and efficient. We particularly appreciated updates on potential viewings of our property, and feedback from them. Lottie was very proactive with ensuring the sales process ran as smoothly as possible. When challenges were presented, she went the 'extra mile' to keep all parties as satisfied as possible. I would have no hesitation in recommending Jackson-Stops' services; including property management and will be sure to contact them again if the need arises in the future.

I don't normally write reviews for companies providing a service, but on this occasion high praise is due to Lottie and the whole team at Jackson-Stops for their thoroughly efficient, polite and professional handling of the recent sale of my house. I thoroughly recommend Jackson-Stops, and would not hesitate to use them again in the future.

Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving. My second move with them and would certainly use them again.

We got there in the end due in no small part to your teamwork, expertise and professionalism. Thanks and well done!

We would like to thank the team at Newmarket for the excellent support and professional help we received when selling our house. You made the process as smooth as possible and also kept us well informed. A special mention to Ed who is so focused on customer care and goes out of his way to help in any way he can. Thanks you all so much. Would highly recommend Jackson Stops if you are thinking of selling a house and live near Newmarket.

The staff at Newmarket Jackson-Stops and Staff have just guided our property sale to completion and I can't praise them highly enough for their handling of the sale. Time and time again the team at Jackson-Stops and Staff went above and beyond to keep clear lines of communication open, enabling all issues that arose to be dealt with thoroughly and efficiently - keeping the sale on track. A property sale is rarely straightforward and momentum is everything. Allowing a sale to falter because it is not being handled well is likely to cost you dearly. The professional estate agent service and experienced staff at Jackson-Stops and Staff made the difference with our sale and ended up providing the best value. If you are selling a property, speak to the staff at Newmarket Jackson-Stops and Staff, not doing so could be an expensive mistake.

Since moving to Newmarket more than 15 years ago, we have only used Jackson Stops and Staff in. Newmarket. The most recent time was last September, when we decided to sell a property we had been renting. The whole team gave us great advice and service from setting the pricing strategy, managing the viewings and the end of tenancy for our tenants. We achieved a sales price that was £30,000 above the guide price. Thank you team Jackson Stops.

Polite staff that are willing to help their customers in a timely manner. Very happy with the service.

High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my mother's house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldn't hesitate to use them again in the future.

Thank you to both you and Amanda for your continued support throughout the process, which has been challenging at times as we all know but has nevertheless been an opportunity to learn a few things along the way with regards to future purchases. I'm currently undecided whether to buy a property in London or the Newmarket area. If it's the latter, and I find something offered by Jackson's you may well hear be hearing from me. Wishing you many more happy clients!

Fantastic service, simple process from start to finish. Lottie and the team were fantastic in both the sale and purchase of our new and old home. The purchase was not a straight forward due to complications with the new property but the communication between ourselves and the sellers were second to none! I would also like to note that the selling process was a piece of cake and with only a handful of selected and qualified prospects we had 4 viewings and two asking price offers in just 5 days. What more can you ask for. Thank you Lottie, Chris, Ed and the team. Looking forward to the next one.

Thank you all at the Newmarket office for looking after us so well during the recent sale of our house. From the marketing of an excellent brochure to the time of completion you kept us up to date at all times with the progress of our sale and what we liked most was how calm you personally managed to keep both parties, not an easy task!!

I was very happy with the service your team gave me. It was a good house sale and I hope the new owners are happy too.

Excellent experience purchasing our first home through Jackson-Stops. Good communication and very pleasant to deal with. Would recommend and use again in the future.

I was very happy with your kind attention and the negotiations that you obviously put in with the vendors.

Among many unresponsive and incompetent solicitors, Lottie at Jackson Stops was the only one who answered the phone, the only one who seemed competent, and the one who carried everybody else's dead weight. 11/10 recommend.

Jackson-Stops Newmarket was our seller's agent. Lottie has been brilliant and could not have been more helpful and supportive. Communication has been excellent throughout, and Lottie has been proactive and facilitated our purchase quickly and efficiently. Altogether, a service well beyond our highest expectations.

Lottie was a great help when answering any questions or queries I put her way. Nothing was too much trouble for the Newmarket office & we appreciate all their hard work in enabling us to buy our new home.

Very professional service from the whole team at Jackson-Stops in Newmarket. Paula and Lottie looked after our property interests extremely well with regards to rental of a property and our recent purchase. Would highly recommend the Newmarket office

The team at Jackson-Stops, Newmarket has now purchased 3 properties for me and my family and successfully let each out consistently since 2007. Amanda Duffy, head of rentals is most professional and diligent in her client support and I can't say enough on this matter. Lottie Watts, partner for sales has just completed a complex sale, again with considerable skill and care towards the seller, the new purchaser as well as the existing tenant. I recommend their service and ongoing support to all prospective real estate purchasers, landlords and tenants.

Lottie and the team at Jackson-Stops have been great to deal with and they have made the purchasing experience very easy and straightforward. I would highly recommend using Lottie and the Jackson-Stops team for any property transactions.

I purchased Greentiles property through Jackson-Stops in Newmarket & the staff could not have been more helpful. They were very accommodating & made the process as easy as possible. We had a few problems with our sale & Lottie managed to help with that as well. I could not have wished for a more helpful estate agent to purchase through & would not hesitate to use them again

Big "Thank You" to Lottie and the team. Buying a house can be such a daunting experience, but it can be a smooth process if you have competent people like Jackson-Stops, Newmarket at your side. From our very first contact to actual completion, they have been nothing but helpful, responsive, flexible to accommodate our busy schedule (including the weekends) and effective in dealing with the different stakeholders. Once again, many thanks for helping us along the way to getting the keys to our new dream house!

We bought a house through Jackson-Stops. Communication was excellent throughout the process and the agent was able to ensure that the sale went through in a timely manner. Post sale snags were also sorted promptly. Highly recommended.

Jackson-Stops Newmarket were incredibly helpful when we were purchasing a property through them. Lottie especially was incredible at keeping on top of what was happening with our chain and informing us of any updates regularly. We would 100% use them in the future for any sale of a future property and would definitely recommend.

We have no hesitation is recommending Jackson-Stops. We had Lottie Watts assisting us throughout the majority of our recent purchase of a property in the Newmarket area. Very efficient and knowledgeable and always kept us up to date with where we were in the proceedings. There was no hesitation in passing on our questions/queries to the vendor/s and the answers were always very quickly delivered back to us. We found Lottie (& the team) very approachable, whatever our questions/queries or concerns were, we were always treated with respect, there wasn't anything that was too much trouble. If you need an estate agent that is efficient, attentive and highly professional, Jackson-Stops tick's all the boxes.

Bought a property through Jackson Stops. Lottie was very knowledgeable & often more help than the estate agent I was using to sell. Helped to make my move a lot smoother than it could have been.

We have no hesitation is recommending Jackson-Stops. We had Lottie Watts assisting us throughout the majority of our recent purchase of a property in the Newmarket area. Very efficient and knowledgeable and always kept us up to date with where we were in the proceedings. There was no hesitation in passing on our questions/queries to the vendor/s and the answers were always very quickly delivered back to us. We found Lottie (& the team) very approachable, whatever our questions/queries or concerns were, we were always treated with respect, there wasn't anything that was too much trouble. If you need an estate agent that is efficient, attentive and highly professional, Jackson-Stops ticks all the boxes.

Having recently purchased through Jackson Stops, I found the team very friendly & professional and I would not hesitate to recommend for sales or purchase.