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    At Julian Marks our aim is to provide a level of customer service and care so often expected but so seldom delivered by many Estate Agencies, we will work tirelessly to achieve this and provide a service of the highest standard. We would be delighted to hear from you and from the outset will prove our value to you by offering sensible knowledge based advice backed up by proven evidence to verify what we tell you.We have great people with a great determination to succeed and a passion to offer the best personal service possible.We have one of the most prominent office positions and a strong visual impact.We have a very modern, comfortable and welcoming office environment, come in and have a coffee and see for yourself. We have state of the art technology to promote and display your property to its best We have a no holds barred promotional package which encompasses dominant website presence, newspaper advertising and property display marketing.
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    We believe in helping you move, and this means going far beyond the service offered by most estate agents. It all starts with the amount of time, commitment and personal accountability which we invest in our valued clients. "But" Mark says, "Don't take our word for it, see for yourself by clicking on our testimonials page which you will find in the menu to your left of the screen."

    Director Julian Partridge insists, "We won't simply rush in, measure up, stick pictures of your property in our window and hope for the best. We will take the time and trouble to understand and most importantly listen to all relevant aspects of your situation and then we will work with you to achieve what you want from what you have told us. This may well be the highest price possible, the fastest sale, the most discreet sale, the 'right' person for your treasured home, or you may simply want to dip your toe in the water and test the market. Whatever your motivation to market your property, we understand, we're highly flexible and we're on your side."

    Julian says, "Another thing you can be sure of at Julian Marks Estate Agents, is that we are totally independent of any corporate influence. We are not here to sell you any associated products, although EPCs, mortgages and conveyancing services are of course available if you need them, and we're prepared to invest as much time as you require from us.

    We even give our clients our personal mobile phone numbers and the reassurance that if you want to talk - we'll be there."

    Please give us a call on 01752 - 401128 to arrange a free valuation and an informal chat and you'll find we take the time to listen.

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Lettings
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    Letting has become an increasingly common alternative to property purchase and offers some attractive advantages. The most important benefit is flexibility, particularly the ability to relocate quickly and easily for employment. It can also be cheaper as it is the landlord who assumes all responsibility for maintaining the property. At the outset you will need to have your finances in order, including the ability to pay the various up-front fees, together with references. "I'm Steve Allen and I manage the Lettings Department here at Julian Marks, please take a look at the following guide which sets out the steps to a successful tenancy'.

    Property Requirements

    Prioritise your requirements bearing in mind that renting is not the same as buying. Practicality is generally the most important aspect of renting and you should consider the following:

    Rent: does it include any bills or service charge? How long is the potential rental contract? Is the rent subject to review?

    Location: Are there good transport links, easy access to schools and amenities?

    Do you require furnished or unfurnished accommodation?

    Security: Is the property adequately safe and secure?

    Do you need a garden? Remember you will need to keep it tidy.

    Do you need to accommodate pets or children? Do you smoke? Are you in receipt of housing benefit? There may be restrictions which you will need to consider.

    Safety: Does the property comply with Fire and Furniture Safety Regulations? Are there smoke and carbon monoxide alarms fitted? Is there a clear means of escape in the event of a fire? Are the electrics safe?

    Property Search

    There are numerous ways to find property to rent including searching the classified advertisements in newspapers, creating your own "wanted" ads for notice boards and local shops, researching the internet and "To Let" boards. Visiting estate and letting agents is probably the most fruitful. They will be able to arrange and accompany you on viewings, answer any queries you may have and guide you through the process.

    The Tenancy Agreement

    The most commonly used tenancy agreement is an Assured Shorthold Tenancy which is for a period of 6 or 12 months. Beyond this term the tenancy becomes a periodic contract. The landlord is required to give 2 months' notice to terminate the contract, and the tenant is required to give one month's notice. The tenant's responsibilities are laid out in the tenancy agreement and generally include the following:

    To keep the home clean, warm, free from damp and in good order inside and out.

    To promptly report any breakages or malfunctions.

    To attend to minor maintenance such as replacing smoke alarm batteries and light bulbs.

    To respect the rules of the tenancy regarding pets, smoking, sub-letting etc.

    To allow reasonable access to the landlord and his workmen.

    The landlord assumes responsibility for insuring the property and for attending to maintenance issues.

    You will need to satisfy a credit reference check before the tenancy agreement can be effected. You will need to supply copies of references from your employer and previous landlord, bank details, proof of identification and address with postcode for the last three years.

    Renting Costs

    There are up-front costs to consider when renting:

    There will be varying charges for drawing up the Tenancy Agreement, preparing the Inventory, and undertaking a credit reference check. There may also be an administration fee. The charges are not normally refundable if you fail the credit reference check. For a very small fee you can check your own credit rating via an agency such as Experian or Equifax.

    Holding/Reservation Deposit: This may be required to secure a property and is normally deducted from the first month's rent.

    Deposit: Usually one month's rent payable in advance. This should be held in a government approved Tenancy Deposit Scheme. The deposit will be returned in full at the end of the tenancy agreement, providing there have been no damage or breakages.

    You will also be responsible for insuring your personal possessions, utility bills, telephone and broadband, council tax, T.V. licence and any other services you choose to subscribe to.

    Moving In

    Ensure you have the contact details of the managing agent and/or the landlord in case of malfunction.

    Carefully check the details of the Inventory. If there is no inventory, make your own for your personal records.

    Check the landlord gas safety certificate and make sure the electrics are safe with manuals supplied.

    Take meter readings and inform the utility companies.

    Checking Out

    Make a note of the final meter readings.

    Be present for the inventory check out. Your deposit should be returned in full providing the property is returned in the same condition as when you moved in. In the event of a dispute contact the deposit scheme administrator. Obtain a signature when you return your keys to the property.


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    EPCs and Support Services

    EPCs - the Facts

    From 1 August 2007 all properties for sale require an Energy Performance Certificate (EPC). From 1 October 2008 all properties for rent require an Energy Performance Certificate.

    What Is An Energy Performance Certificate?

    EPCs look similar to the energy labels found on domestic appliances such as fridges and washing machines. The energy efficiency and environmental impact will be rated on a scale from A to G (where A is the most efficient and G the least). Current running costs for heating, hot water and lighting will also be shown on the certificate together with a list of recommended energy saving improvements.

    When Do I Need To Get One?

    It is recommended, especially if you have a high turnover of tenants, that you get an EPC as soon as possible to ensure that you comply with the law. If selling a property an EPC has to be instructed within the first month of marketing. If you do not purchase an EPC you could be fined £200 per day for non-compliance. The EPC will remain valid for 10 years.

    How Do I Get An EPC?

    Julian Marks Estate Agents will arrange for our in-house Domestic Energy Assessor (DEA) to visit your property to assess the age, construction and location as well as its current fittings such as heating systems, insulation, double-glazing etc.

    How Much Will An EPC Cost?

    The cost of an EPC will vary depending upon age, construction and location of your property but the cost will normally be from £75 plus VAT.

    Why Should You Care?

    Because your prospective tenants will be able to see at a glance how energy efficient and environmentally friendly your properties are. If you have invested in energy saving measures your properties will perform well and stand out from the crowd. If not you may find them harder to rent out or sell in the future.

    Support Services

    Many of our local clients and customers will have seen the Julian Marks truck travelling around the area. This vehicle is driven by James Wildman, our in-house qualified Domestic Energy Assessor. James carries out the majority of our Energy Performance Certificates. He also manages our 'For Sale' and 'To Let' boards. James also produces our architectural floor plans.

    Julian Marks Estate Agents has taken the initiative to bring all these services in-house to provide our clients and customers with the very best of service. We do not need to rely on outsourcing to external companies, therefore can guarantee the quality of the work and the service.

    James is a very important part of our process and further emphasises our company ethos of 'People, Passion and Service'.

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Customer Service still wins hands-down
  • Introduction

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    With over 60 years of combined industry experience between them, Julian and Mark have learned a thing or two about selling property.

    We are very proud of our business and the clients and customers who choose to use our services. We have decades of combined experience covering challenging and prosperous markets so when you instruct Julian Marks Estate Agents to sell or let your home you are not just appointing an agent, you are partnering a team of highly-skilled individuals who are totally focused on providing you with a first-class service with an aim to obtain the best possible price for your home. In an ever-changing market it's experience that counts - and why would you trust your most valuable asset with anyone less able.

    We are not just any estate agents. We are Julian Marks Estate Agents, passionate about our business and working tirelessly on your behalf to deliver the very best service. It's our people that make the difference and our consistently proven top-performing results speak for themselves. Julian Marks Estate Agency - Plymouth, Devon.
    Address: 2 The Broadway Plymouth Devon PL9 7AW
    Tel: 01752 401128
    Email: enquiries@julianmarks.co.uk
    www.julianmarks.co.uk
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    Julian Partridge
    Julian Partridge has been serving his local community as the definitive property expert during the last three decades. He has a close affinity with the area - its people and property and is passionate about his position and responsibility to his clients and customers. His meticulous attention to detail and desire to provide truly first-class customer service sets him apart from his contemporaries. Julian's passion is supported by his family; wife Catherine and sons Henry and George. Julian and his family are actively involved with various sports clubs in the area - in particular Plymstock Albion Oaks rugby football club and Yelverton Golf Club. His passion and loyalty sits in the heart of the community in which his dedication and commitment remain paramount.
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    Mark Flynn
    Mark has practised as an estate agent for nearly thirty years and has a wealth of knowledge and experience in every aspect of the business. His industry knowledge spans both challenging and prosperous markets and he provides Julian Marks Estate Agents with a safe pair of hands. Mark's historic success is bountiful - he understands exactly what is required to help vendors market their properties to the best advantage and prides himself on providing exceptional service that meets the highest expectations. He lives locally and is supported by his wife Tanya and three children; Georgia, Matilda and son Hugo. Mark keeps himself fit and healthy and engages in many sporting activities which include cycling and water-sports - including diving and kayaking.
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    Katy Holland
    Katy is the office administrator and works closely alongside Julian and Mark making sure everything runs like clockwork. Katy prepares the property details and uploads files and property images to produce the website marketing material and newspaper advertising. Katy is the office engine room and is integral to the smooth running of the operation.
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    Spencer Pocock
    Spencer is a local family man who was born and raised in Plympton on the outskirts of Plymouth, where he still lives today. There is little he doesn't know about Plympton and he has a great affinity with its people and property. His passion is customer service and he strives daily to provide his clients and customers with the very best service. Spencer spends much of his free time with his partner Trudy and his two sons Ralph and George. If you have a property to sell in the Plympton area then he will be delighted to answer any questions you may have and is only too pleased to arrange a free, no-obligation valuation.
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    Steve Allen
    Steve is a vastly-experienced estate agent with an involvement spanning three decades. He has served the Plymstock community for most of his estate agency career and his local knowledge of the area, people and property are invaluable. His experience also encompasses the rental market and he is proud to head the rentals department for Julian Marks Estate Agents. Steve is also a qualified Domestic Energy Assessor (DEA) which provides him with a unique skill-base, unrivalled by any local competitor. He lives locally with his family: wife Vicky and two daughters - Bethany and Emily - and enjoys an active life participating in sports such as football and golf.
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    Donna Clarke
    Donna is a local Plymstock lady having grown up here and spent her adult life in the area. Donna knows Plymstock extremely well and is an authority on the local schools and amenities.
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    Jane Goozee
    Jane is a 'go getting' girl with a passion for property. Having worked in various sales and letting environments she brings a dynamic edge to our property management business. She lives locally with her family and enjoys keeping fit and travel, in particular city breaks when she has any spare time! Jane has a very caring nature and will always go out of her way to be the very best she can.
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    Lou Bonney
    Lou is a local girl, living in Wembury with her family, who works as an administrator within the Julian Marks team, providing an extremely professional and customer-focused approach. She shares our passion for service and success, is extremely conscientious and a real asset to our team. Lou enjoys outdoor activities, has a diploma in holistic massage and speaks fluent Spanish.
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    Debbie Kirvell
    Debbie has lived in Plymstock all her life and is very well known in the community, having worked locally since leaving school. Debbie has two grown up children. She enjoys meeting new people, travelling and keeping fit. Debbie joined Julian Marks in 2014 and has grown into a valuable team member always going the extra mile to provide the best service and attention to our customers and clients.
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    Testimonial Endorsements
    • Introduction

      Customer Service still wins hands-down
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      In todays virtual age of constant communication; we expect to get whatever we want, when we want. On the most part, getting things instantly does have its benefits, However, when it comes to sales with a 'real' person, many sales people are losing the key ability to connect with, and respond to, their customers. Remember the days when you could walk into a shop to be asked 'is there anything we can do for you?' or to have people who remember you? You can go into a shop now and pay for something without a nod, smile or even a thank you as the sales person chats on the phone or to other members of staff. However, not everyone or every business does this - and those that remember that the customer is king, stands apart from the competition. This is never more so than in the property industry. Buying and selling a home can be a stressful and emotional time for many. It's also the biggest financial purchase many will ever make. Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far out weigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do. It has to be one of the key reasons why we are one of the most successful estate agents in the area. More often than not, our customers let us know how much they've appreciated us with cards, flowers and glowing testimonials. But for us, good customer service is really second nature - we expect it as individuals, therefore, so should our customers. Remember, the customer is king and the repeat customer or recommendation is even better!  
      Julian Marks Estate Agency - Plymouth, Devon

    Testimonials from Sellers

    • Seller Testimonial

      "I cannot recommend Julian Marks Estate Agents enough. No question or query was ever too silly. Every team member knew about our sale/purchase details. They were always professional but friendly and approachable. Thank You!!! Plymouth"
      Mrs Curry - October 2018
    • Seller Testimonial

      "All the staff at Julian Marks Estate Agents were fantastic. They went out of their way to hep me and I cannot recommend them enough. They were jolly, helpful and reassuring. I used them on a recommendation and I would recommend them to others too. Plymstock, Plymouth"
      Mrs Butchers - October 2018
    • Seller Testimonial

      "Absolutely brilliant! I could not fault Julian Marks Estate Agents at all. They were brilliant all the way through my recent house sale and I would not hesitate to use them again. A sincere thanks to the whole team. Plymstock, Plymouth"
      Mrs Martin - October 2018
    • Seller Testimonial

      "I'm really, really happy with the service from Julian Marks Estate Agents. No problems whatsoever and I would be more than happy to recommend them. I wouldn't hesitate to use them again myself too. First class service. Manadon Plymouth"
      Mr Bristow - September 2018
    • Seller Testimonial

      "I am absolutely delighted with the whole Julian Marks Estate Agents team. They get back to you when they say they will and they do absolutely everything possible to help you. Utterly, utterly brilliant! I don't normally recommend things, but I've already recommended them to 8 people. They really are clear leaders in Plymouth, no other estate agent comes close to the service they offer. Plymstock, Plymouth"
      Mrs Dudley - September 2018
    • Seller Testimonial

      "We purchased a house through Julian Marks Estate Agents previously and the service was so good that we decided to use them when we came to selling. Everything they did was very good, but in particular, the customer interface was excellent with great communication and feedback at all times. Plymstock, Plymouth."
      Mr McLaren-Smith - August 2018
    • Seller Testimonial

      "I am very happy with the way everything went with Julian Mark Estate Agents. We've now settled into our new home and I can honestly say we're so pleased we chose them. I would recommend. Plymstock, Plymouth"
      Mr Ingram - August 2018
    • Seller Testimonial

      "Thank you Julian Marks Estate Agents! I chose you because I believed you were the best in the area and you did not disappoint! I have used other estate agents in the past and had a bad experience with them. I'm very happy with the service received from Julian Marks and I would recommend them to others. Elburton, Plymouth"
      Mr Thomas - August 2018
    • Seller Testimonial

      "I'm delighted with the service from Julian Marks Estate Agents. I went to them on recommendation from others and I'm so pleased I did. The whole team were great. Excellent communication and they always kept their promises to call back. Thank you. Plympton, Plymouth"
      Mr Baker - August 2018
    • Seller Testimonial

      "Perfect! Really pleased with Julian Marks Estate Agents. They did everything they said they would and they delivered an excellent service. Plymstock, Plymouth"
      Mrs Coumbe - August 2018
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    Disclaimer

    The content on this Microsite has been uploaded by Julian Marks, Plymstock. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Julian Marks, Plymstock. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Julian Marks, Plymstock. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Julian Marks, Plymstock on 01752 401128.