Julian Marks, Plymstock

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User Guide

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Julian Partridge

Julian has been serving the community as your" local estate agent" for the best part of 30 years, making him one of the most experienced professionals in his field. Having worked in both the challenging and prosperous markets of the last three decades, Julian has honed his skills to deliver a first class personal service that produces results
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Mark Flynn

Together with Julian, Mark established Julian Marks Estate Agents in 2011 having formerly been a director and founder member of a large independent agent in the South West.

Mark has been an estate agent for forty years, starting his career in 1985, and has a wealth of knowledge and experience in every aspect of the business.

His industry knowledge spans both challenging and prosperous markets and he provides Julian Marks Estate Agents with a safe pair of hands. Mark's historic success is bountiful - he understands exactly what is required to help vendors market their properties to the best advantage and prides himself on providing exceptional service that meets the highest expectations.

"I am a Plymothian by birth, a father of 2 daughters and a son and recently a grandfather so I consider myself blessed". "On top of that I have been very fortunate to be able to build and grow our business in the city I love so much. I think Plymouth is a gem of a city which, in terms of location, culture and potential, still remains somewhat undiscovered and will at some point explode in terms of value". "Where else can you find a city with so much history that has the ocean on one front, a national park on the other, be a part of Devon but the gateway into Cornwall and have the South Hams on your doorstep. It really is the best place to live".

Outside of work Mark loves to socialise, has a close group of friends and tries to keep himself fit and healthy by engaging in many sporting activities including downhill mountain biking, scuba diving and kayaking.
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OUR VISION

Julian Partridge and Mark Flynn have decades of experience and highly successful track records in the property market. Both men are Plymouth born and bred and share the same vision for their business which is, quite simply, to set and maintain an exceptionally high standard of service that clients will remember. Both Julian and Mark are passionate in their aim to provide a truly first class local service, and deliver results. Their combined ambition is to set the benchmark for good quality estate agency.
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OUR OFFICE

Situated at the gateway to the pedestrianized shopping centre, our offices at 2 The Broadway have been utterly transformed into a gleaming showcase for the local market. The visual impact of the property displays with their innovative LED backlighting is second to none, whilst the vibrant and inviting interior is informal, comfortable and welcoming. A significant investment has been made in state of the art technology which enhances the website and in-house systems, Julian Marks offers the complete package.
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Selling More Homes

How do we achieve this?

A back-to-basics approach is the foundation of our business, providing professional and honest valuations with high-quality presentation and marketing. We have an in-depth knowledge of our properties and the areas we cover with expert negotiators ensuring you achieve the best possible price for your home. Time is spent qualifying our buyers ensuring that funds are available, mortgages are in place and chains have been properly checked. Our team provides a thorough sales progression service once a sale has been agreed. This can be the most important part of the process and is often overlooked, but at Julian Marks we take this responsibility very seriously and your sale will be carefully looked after through to completion.
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How we market your home

Our Sales Process

A well trodden path for Julian Marks

bringing comfort and reassurance to our clients

STAGE ONE - Valuation

We provide a free, no obligation valuation service throughout the Plymouth area. Our aim is to provide you with a true reflection of your property's value and not to unrealistically enhance it in a bid to obtain your instructions dishonestly. We have vast experience across the city.

STAGE TWO - Instruction

Once we are instructed to sell your home we will create full property particulars to include high quality photographs, floor plan and EPC together with a punchy description in order to enhance your home for prospective purchasers.

STAGE THREE - Energy Performance Certificate (EPC)

This is undertaken by James Wildman our in-house Domestic Energy Assessor who will make contact with you to arrange an appointment. He will also produce the architectural floor plan.

STAGE FOUR - Live Marketing

Once we are happy with the sales particulars and photographs we will go live, very often within 24 hours. Our properties are advertised on all the major property portals such as Rightmove, Zoopla, OnTheMarket and Primelocation. We have an extensive database which is updated daily and your property will be matched against these buyers on a regular basis to ensure that no stone is left unturned in our bid to find you the best possible buyer.

STAGE FIVE - Let Us Take The Strain

At Julian Marks we believe our personal service is second-to-none and unlike many other agents we accompany all viewings and provide feedback within 24 hours.

STAGE SIX - Agreeing A Sale

Once offers are made and a sale has been agreed we assist you in choosing the right solicitor to ensure a smooth sales process through to completion. When a buyer is found, comprehensive checks are made to ensure that we see proof of funds, a mortgage agreement in principle and full chain checking if applicable. A thorough investigation at this stage can highlight potential problems before solicitors are formally instructed.

STAGE SEVEN - Progressing The Sale

Once a sale has been agreed Julian Marks Estate Agents has a thorough after-sales service. We liaise with all parties associated with the sale - often going the extra mile where necessary to avoid any hiccups (usually caused by poor communication). Our abortive sale percentage is much lower than the national average because a great deal of care is taken throughout this process.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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Selling your Home

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We believe in helping you move, and this means going far beyond the service offered by most estate agents. It all starts with the amount of time, commitment and personal accountability which we invest in our valued clients. Director Mark Flynn says, "Don't take our word for it, see for yourself by clicking on our testimonials page which you will find in the menu to your left of the screen."

Director Julian Partridge insists, "We won't simply rush in, measure up, stick pictures of your property in our window and hope for the best. We will take the time and trouble to understand and most importantly listen to all relevant aspects of your situation and then we will work with you to achieve what you want from what you have told us. This may well be the highest price possible, the fastest sale, the most discreet sale, the 'right' person for your treasured home, or you may simply want to dip your toe in the water and test the market. Whatever your motivation to market your property, we understand, we're highly flexible and we're on your side."

Please give us a call on 01752 401128 to arrange a free valuation and an informal chat and you'll find we take the time to listen.
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Whether you're selling for the first time or you've sold before, our team will ensure you're well informed and know exactly what to expect every step of the way.
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Valuation

We provide a free, no obligation valuation service throughout the Plymouth area. Our aim is to provide you with a true reflection of your property's value and not to unrealistically enhance it in a bid to obtain your instructions dishonestly. We have vast experience across the city.
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Instruction

Once we are instructed to sell your home we will create full property particulars to include high quality photographs, floor plan and EPC together with a punchy description in order to enhance your home for prospective purchasers.
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Energy Performance Certificate (EPC)

This is undertaken by James our in-house Domestic Energy Assessor who will make contact with you to arrange an appointment. He will also produce the architectural floor plan.
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Live Marketing

Once we are happy with the sales particulars and photographs we will go live, very often within 24 hours. Our properties are advertised on all the major property portals such as Rightmove, Zoopla and Prime Location. We have an extensive database which is updated daily and your property will be matched against these buyers on a regular basis to ensure that no stone is left unturned in our bid to find you the best possible buyer.
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Let Us Take The Strain

At Julian Marks we believe our personal service is second-to-none and unlike many other agents we accompany all viewings and provide feedback within 24 hours.
paragraph

Agreeing A Sale

Once offers are made and a sale has been agreed we assist you in choosing the right solicitor to ensure a smooth sales process through to completion. When a buyer is found, comprehensive checks are made to ensure that we see proof of funds, a mortgage agreement in principle and full chain checking if applicable. A thorough investigation at this stage can highlight potential problems before solicitors are formally instructed.
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Progressing The Sale

Once a sale has been agreed Julian Marks Estate Agents has a thorough after-sales service. We liaise with all parties associated with the sale - often going the extra mile where necessary to avoid any hiccups (usually caused by poor communication). Our abortive sale percentage is much lower than the national average because a great deal of care is taken throughout this process.

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties

User Guide

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Julian Marks Property Management

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Julian Marks Property Management
Julian Marks Estate Agents offers an independent property management service throughout Plymouth offering professional and experienced advice, focusing on exemplary service, aiming to provide a trouble-free management service. Steve Allen abily assisted by Tracy, Hannah and Sam have a wealth of experience. The ethos within our property management business mirrors that of Julian Marks Estate Agents - strong foundations with traditional values and a passion for property and service, delivered by the best people. Our prospective tenants go through a rigorous referencing process and once approved we use professionally-produced inventories for checking tenants in and out of your property. Other services include an in-house EPC service and access to a team of reliable, professional tradesmen. Our marketing includes full particulars, which contain a floor plan and a detailed description, ensuring that our rental listings get the very best exposure through the best available marketing channels.

Fully managed service

Rental valuation

Extensive website marketing, newspaper coverage, full rental particulars and floorplans

Accompanied viewings

Comprehensive referencing including Right to Rent checks

Inventory with colour photographs and full annotation

Production of Tenancy Agreement

Rent collection and issue of landlord statement

Registration of deposit with the Deposit Protection Scheme

Co-ordinate and oversee maintenance work

Full check-out service including deposit administration

13.2% inclusive of VAT (11% + VAT) on monthly rent subject to a minimum fee of £60.00 inclusive of VAT

Initial set up fee £720 (£600 + VAT)

Tenant find service

Rental valuation

Extensive website marketing, newspaper coverage, full rental particulars and floorplans

Accompanied viewings

Comprehensive referencing including Right to Rent checks

Production of Tenancy Agreement

Move-in service

First month's rent collection and issue of landlord statement

Registration of deposit with the Deposit Protection Scheme

50% of first month's rent inclusive of VAT subject to a minimum fee of £720.00 inclusive of VAT

To read about our terms for new tenants, visit https://julianmarks.co.uk/lettings/terms-for-new-tenants/
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Julian Marks Support Services

James carries out our Energy Performance Certificates. He also manages our 'For Sale' and 'To Let' boards. James also produces our architectural floor plans.

Julian Marks Estate Agents has taken the initiative to bring all these services in-house to provide our clients and customers with the very best of service. We do not need to rely on outsourcing to external companies, therefore can guarantee the quality of the work and the service.

James is a very important part of our process and further emphasises our company ethos of 'People, Passion and Service'.

User Guide

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The Julian Marks Plymstock Team

Introduction

Meet our team

We are not just any estate agents. We are Julian Marks Estate Agents, passionate about our business and working tirelessly on your behalf to deliver the very best service. It's our people that make the difference and our consistently proven top-performing results speak for themselves.

Team Member

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Julian Partridge | Director

Julian has been serving his local community as the definitive property expert during the last three decades.

He has a close affinity with the area, its people and property and is passionate about his position and responsibility to his clients and customers. His meticulous attention to detail and desire to provide truly first-class customer service sets him apart from his contemporaries.

Julian's passion is supported by his sons Henry and George. Julian and his family are actively involved with various sports clubs in the area - in particular Plymstock Albion Oaks rugby football club and St Mellion Golf Club. His passion and loyalty sits in the heart of the community in which his dedication and commitment remain paramount.
Team Member

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Steve Allen

Steve has been an agent within the Plymouth area for more than 30 years. Most of this time based within Plymstock and the surrounding areas.

Steve grew up in Plymstock and has been connected to this area through sport and work ever since. Steve deals with both sales and lettings and heads up the very successful lettings team. Steve has been an integral part of the management team in Plymstock for 13 years, helping to keep Julian Marks the most successful sales and letting agent in the area. Steve is always happy to help old and new clients alike.

When he is not working, Steve enjoys going to the gym and a social round of golf. He also organises the sponsorship of Plymstock Cricket Club where he played for many years.
Team Member

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Rachael Hopper

Rachael has worked in estate agency for the last 9 years and really enjoys helping customers with the sale or purchase of a property. Rachael is a local girl having lived in Plymstock all her life and has a great knowledge of the surrounding area.

In her spare time Rachael enjoys keeping fit by going to the gym, socializing with her family and friends and visiting new places.
Team Member

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Henry Partridge

Henry joined the firm after finishing sixth form at Ivybridge Community College.

Henry enjoyed his apprenticeship and is looking forward to a fulfilling career at Julian Marks Estate Agents. In his spare time, Henry plays rugby for Ivybridge 1st and 2nd teams. His other hobbies include keeping fit at the gym and skiing.
Team Member

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Leigh Carson

Leigh has been working for Julian Marks for a little over a year having had a 28-year gap from agency. Leigh has a background in law and felt the draw to return to estate agency. She loves interacting with people and is passionate and excited by agency work so Julian Marks is a perfect fit for her.

When Leigh is not working, she enjoys playing netball and going away on holiday as much as she can.
Team Member

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Hannah Donnington

Hannah formed part of the original team at Julian Marks when they first opened in 2011.

Hannah spent 5 years enjoying the diversity and success as a sales negotiator. In 2016 Hannah relocated to Edinburgh for 3 years and had the most incredible time experiencing all that Scotland has to offer. Back in Plymouth, Hannah returned to Julian Marks and joined the lettings team, which she thoroughly enjoys.

Hannah grew up in Plymstock and lives with her husband and two children in Sherford. In her spare time, Hannah loves to travel and is a keen member of the gym.
Team Member

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Elliot Gray | Marketing

Elliot is our in-house marketing expert and is responsible for all our social media as well as various other graphics and materials. This ensures greater coverage for all our properties further expanding the quality of service Julian Marks provides.

Outside of work, he enjoys keeping active at the gym, visits to Cornish coastlines in particular Carbis Bay and keeping creative. Elliot's passions are supported by his Plymstock family and partner Emily.
Team Member

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Penny Bowden

Penny works, alongside Katy, as the office administrator, helping prepare the property details and website material along with providing general administrative support to ensure the smooth running of the office. Penny joined the team in 2020, having changed career from research in order to follow her interest in property.

Penny lives in Ivybridge with her husband and 2 children and when not working enjoys long country walks and watching football.
Team Member

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James Wildman

James, our in-house qualified Domestic Energy Assessor, is an important member of the team who carries out our Energy Performance Certificates. He also manages the famous Julian Marks 'For Sale' and 'To Let' boards and produces our architectural floor plans.

If you see the Julian Marks truck on the road, chances are this is being driven by James. Make sure you give him a wave!
Team Member

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Tracey Putt

Tracy has worked in estate agency for the past 20 years and has extensive experience in all aspects of the job from arranging viewings, agreeing sales and following through sales progression. Tracy has recently switched to working in lettings side of the business and is really enjoying herself - you never know what your day will be like! Tracy has lived and worked in Plymstock all her life and enjoys catching up with past clients as well as meeting new ones.

In her spare time, she enjoys spending time with her family and walking along the beautiful coastal paths and national trust walks both here in Plymouth and in Cornwall.
Team Member

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Sam Wilson

Sam has been in estate agency for 10 years and has worked in both sales and lettings in Plymouth and surrounding areas.

When not working, Sam enjoys going to the theatre, singing, dancing, acting and teaching dance. He also likes socialising with his friends and fiancée.

User Guide

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Testimonial Endorsements

Introduction

Customer Service still wins hands-down

In todays virtual age of constant communication; we expect to get whatever we want, when we want. On the most part, getting things instantly does have its benefits, However, when it comes to sales with a 'real' person, many sales people are losing the key ability to connect with, and respond to, their customers. Remember the days when you could walk into a shop to be asked 'is there anything we can do for you?' or to have people who remember you? You can go into a shop now and pay for something without a nod, smile or even a thank you as the sales person chats on the phone or to other members of staff. However, not everyone or every business does this - and those that remember that the customer is king, stands apart from the competition. This is never more so than in the property industry. Buying and selling a home can be a stressful and emotional time for many. It's also the biggest financial purchase many will ever make. Here at Julian Marks Estate Agents, we take our customer service very seriously. Yes, it does take effort. Yes, it does take time. But the rewards far out weigh any time put in. We get to know our customers and their families, find out about them, show a genuine interest in them and put them at the centre of everything we do. It has to be one of the key reasons why we are one of the most successful estate agents in the area. More often than not, our customers let us know how much they've appreciated us with cards, flowers and glowing testimonials. But for us, good customer service is really second nature - we expect it as individuals, therefore, so should our customers. Remember, the customer is king and the repeat customer or recommendation is even better!
Julian Marks Estate Agency - Plymouth, Devon

Testimonials from Sellers

Seller Testimonial

"I cannot recommend Julian Marks Estate Agents enough. No question or query was ever too silly. Every team member knew about our sale/purchase details. They were always professional but friendly and approachable. Thank You!!! Plymouth"
Mrs Curry - October 2018
Seller Testimonial

"All the staff at Julian Marks Estate Agents were fantastic. They went out of their way to hep me and I cannot recommend them enough. They were jolly, helpful and reassuring. I used them on a recommendation and I would recommend them to others too. Plymstock, Plymouth"
Mrs Butchers - October 2018
Seller Testimonial

"Absolutely brilliant! I could not fault Julian Marks Estate Agents at all. They were brilliant all the way through my recent house sale and I would not hesitate to use them again. A sincere thanks to the whole team. Plymstock, Plymouth"
Mrs Martin - October 2018
Seller Testimonial

"I'm really, really happy with the service from Julian Marks Estate Agents. No problems whatsoever and I would be more than happy to recommend them. I wouldn't hesitate to use them again myself too. First class service. Manadon Plymouth"
Mr Bristow - September 2018
Seller Testimonial

"I am absolutely delighted with the whole Julian Marks Estate Agents team. They get back to you when they say they will and they do absolutely everything possible to help you. Utterly, utterly brilliant! I don't normally recommend things, but I've already recommended them to 8 people. They really are clear leaders in Plymouth, no other estate agent comes close to the service they offer. Plymstock, Plymouth"
Mrs Dudley - September 2018
Seller Testimonial

"We purchased a house through Julian Marks Estate Agents previously and the service was so good that we decided to use them when we came to selling. Everything they did was very good, but in particular, the customer interface was excellent with great communication and feedback at all times. Plymstock, Plymouth."
Mr McLaren-Smith - August 2018
Seller Testimonial

"I am very happy with the way everything went with Julian Mark Estate Agents. We've now settled into our new home and I can honestly say we're so pleased we chose them. I would recommend. Plymstock, Plymouth"
Mr Ingram - August 2018
Seller Testimonial

"Thank you Julian Marks Estate Agents! I chose you because I believed you were the best in the area and you did not disappoint! I have used other estate agents in the past and had a bad experience with them. I'm very happy with the service received from Julian Marks and I would recommend them to others. Elburton, Plymouth"
Mr Thomas - August 2018
Seller Testimonial

"I'm delighted with the service from Julian Marks Estate Agents. I went to them on recommendation from others and I'm so pleased I did. The whole team were great. Excellent communication and they always kept their promises to call back. Thank you. Plympton, Plymouth"
Mr Baker - August 2018
Seller Testimonial

"Perfect! Really pleased with Julian Marks Estate Agents. They did everything they said they would and they delivered an excellent service. Plymstock, Plymouth"
Mrs Coumbe - August 2018

Disclaimer

The content on this Microsite has been uploaded by Julian Marks, Plymstock. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Julian Marks, Plymstock. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Julian Marks, Plymstock. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

*Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Julian Marks, Plymstock on +441752401128.

Julian Marks, Plymstock

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