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User Guide

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Exceptional homes in Plymouth and the South Hams

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    Our Team
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    Our office has a strong market share and reputation for selling exceptional homes in the South Hams and the Plymouth travel to work area.

    We have one of the highest Google ratings for customer service with almost 100 Five star reviews ,whilst we provide a bespoke professional service for all our vendor clients.

    The local community based team , are very experienced, highly successful, motivated and committed : Jason Hooper , Joanna Churchill , Denise Hendry , and Lillie Golding , work with other offices of Luscombe Maye to create a positive ,customer focused sales environment. We pride ourselves on our commitment to regular client feedback and updates.  

    Our office is situated in the centre of Yealmpton  with easy parking. Whilst our extensive internet coverage allows the office to promote your home locally with the back up of a London office .





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    The Luscombe Maye team
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User Guide

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The Selling Process

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    Preparation
    Preparing your property correctly can make a big difference to the final selling price and the speed of sale.

    - Tidy the lawn and garden, try to make it look as large as possible.

    - Make sure the front door and any path/driveway are immaculate, as first impressions count.

    - Clear away any clutter and if possible store some things off-site. Make the rooms look as large and light as possible.

    - De-personalise by removing items such as most family photos and 'nick-nacks'.

    - Choose the correct lighting for each space. This can improve the mood of the rooms.

    - Organise rooms so that their purpose can be seen clearly

    - Carpets and windows should be cleaned, surfaces dusted.

    - Air the property by opening windows and perhaps purchase a few air fresheners.

    - Remember, some buyers may not appreciate pets.

    - Complete any outstanding DIY jobs.

    - If any of the rooms have very bright colours or carpets, you might neutralise them.

    - If your bathroom or kitchen looks tired then you might re-paint the doors, ceiling and walls, clean or re-grout any tiled areas that are going black.

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    Asking Price
    To sell your property, the asking price is critical in attracting potential buyers.

    Too low and you could lose thousands of pounds, too high and nobody comes to view. Luscombe Maye have the experience and expertise to advise you.

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    EPC's
    All properties coming on to the market require an EPC (Energy Performance Certificate).

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    Marketing
    With Luscombe Maye your property will receive comprehensive marketing on the internet, in the press and high profile magazines and through our South Hams offices.

    We will undertake accompanied viewings and provide feedback.

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    Offers
    When an offer is made we will inform you as soon as we can by telephone and by letter. We will discuss with you the purchasers' position and expectations so that you have enough information to make the right decision. We aim to get you the best possible price from the best purchaser.

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    Sale Agreed or Under Offer
    When you see this outside your property it means that you have agreed to sell your property to a purchaser at an agreed price and that solicitors have been instructed.

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    Surveys
    Once an offer has been accepted and solicitors instructed, you know that the buyer is serious, as they have to start paying out money. The types of survey that may be asked for vary from a simple mortgage valuation, to a homebuyer's survey, to a full building survey.

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    Exchange of Contracts
    This is when all enquiries have been raised and answered, all searches (if needed) are in and the mortgage has been agreed. The purchaser will also have provided the deposit, which will be held by the solicitors until completion. Both parties will have signed the contracts and they will be exchanged. At this point the completion date is agreed, and if the purchaser pulls out then there is a penalty which will be paid to the vendor as compensation for costs incurred etc. This rarely happens and generally once contracts have exchanged everyone can breathe a sigh of relief!

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    Completion
    Now the deal is finally sealed. On completion the money is transferred and the new owners can start moving in. The time taken from exchange to completion varies greatly. Usually there is at least a week between them to allow time to organise removals and obtain the money from the mortgage company etc.

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    Possible Costs
    Selling costs include cleaning, decorating, storage costs, EPC and solicitor's fees, estate agent's fees, conveyancing fees and any removal costs. Buying costs include stamp duty, survey fees, conveyancing and removal costs.

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    Moving Out, Moving In
    At the appointed hour, Luscombe Maye will be instructed by the vendors' solicitor that we are allowed to release the keys, which can then be picked up by the purchaser, and everyone can move into their new home!

    Please contact your local Luscombe Maye office when you are ready to begin your move, and move with us.
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Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties
User Guide

Title

Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties
User Guide

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Services

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    What We Can Offer

    No property is too small nor too large for Luscombe Maye Estate Agents. We readily handle the sale of all types of properties from apartments and cottages to family homes and country houses across the whole of the area covered by our six strategically located offices. If you live in the South Hams then we have an office near you. We use the latest technology to help us with bespoke software linking our offices so that information about buyers and sellers is readily available throughout the firm. But we are experienced enough to know that there is no substitute for good old fashioned methods of communications which is why we take the trouble to speak to our buyers and sellers on the telephone as well as sending emails and texts to them. This business is, after all, all about people as much as property.

    As no two properties are the same, we plan a specific marketing campaign for each client and we tailor the sales particulars to highlight the unique selling points of each individual home.We are members of the National Association of Estate Agents and the Royal Institution of Chartered Surveyors and are bound by their strict codes of conduct and ethical behaviour so you know that with Luscombe Maye you are with an agent you can trust.

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User Guide

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Our Yealmpton Office Team

  • Introduction

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    Meet  our very experienced  local sales  team at our Yealmpton Office who are driven on customer service and have nearly 100 Five star Google reviews from their customers. 

    We work in conjunction with our London Mayfair office 

    Telephone : 01752 880044

  • Team Member

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    Jason Hooper (Associate)
    Jason joined the management team in 2014, taking responsibility for the Yealmpton office (Working with Joanna Churchill)  and to oversee the company's New Homes operation. Jason has over 30 years of agency experience and is a former Main Board Director and Regional Director for a large chain of Estate Agents and past Chairman of the Plymouth Area Surveyors and Estate Agents' Association. 

    Jason was born and lives in the South Hams with his family and has participated in numerous charity cycling challenges.Including  cycling from Canada to Mexico in aid of  local Children's Cancer and dementia charities.(Jason pictured far right arriving in San Diego)

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    Joanna Churchill (Manager)
    Joanna has been working close to home in our Yealmpton branch since 2014, having previously worked as a Negotiator in other areas of the South Hams. Joanna has a degree in the History of Art and Design, where her specialism was Architecture, demonstrating her knowledge and interest in property. She has a strong background in sales, through her work as a Financial Adviser to a high street bank and an Estate Agent, giving her experience in the financial aspect of buying and selling homes.

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    Denise Hendry (Senior Negotiator)
    Denise our Senior Sales Negotiator has been part of the residential sales team in our Yealmpton office since 2008 and has over 25 years agency experience. Before starting with Luscombe Maye, Denise worked for local agents, Bettisons , both in the Yealmpton and Plymouth offices. She knows the area very well, having lived in Yealmpton since 1999. Denise has a strong financial and sales history having worked for a high street building society dealing with the general public and financial organisations on a daily basis.

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    Antonia Page (Senior Negotiator) 
    Antonia started her first job in residential Estate Agency in 1999, originally as a Junior Negotiator before working her way up to Branch Administrator in a very busy independent agent in Kent, where she studied for an NVQ in Estate Agency Practice and subsequently took her exams to qualify for a Certificate of Practice in Estate Agency. Wanting a new challenge, she eventually moved to Savills where she managed the administration and marketing for a branch on the outskirts of London. After having her two children, and having moved down to Devon to escape the rat race, Antonia returned to agency with Luscombe Maye as a Senior Sales Negotiator in 2017.

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    Nick Churton MNAEA, CIPS London Mayfair Office MD 
    Nick Churton has been immersed in the residential property market for over forty-six years. Following a successful career in estate agency, where he was connected with some of the industry's leading names, he has fulfilled an ambition to provide a clear and effective media and marketing lead within the residential property sector in the UK and overseas.

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    Annette Reeve   London Mayfair Office  Director
    Annette Reeve has been involved in residential estate agency for over thirty-five years and has always enjoyed a loyal and enthusiastic client base that values her creative and well-informed approach to property sales. Annette's in-depth knowledge of the market benefits buyers, sellers and estate agents in the UK and overseas.
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    User Guide

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    Testimonials matter to us

    • Introduction

      Thank you
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      To both buyers and sellers alike - it is great to know we are doing a good job, but better still to be told so and thanked for it!

      We have nearly 100 five star Google reviews from our customers 
       
      Here are some recent comments from both sellers and buyers...

      (Images of our  team below and Oscar the office dog pictured right ) 

    Testimonials from Sellers

    • Seller Testimonial

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      ... the right buyer and the right price...
      Our recent move was always going to be long and drawn out, but we believe that Luscombe Maye worked really hard at finding us the right buyer. 

      They did not introduce any unsuitable buyers, and eventually came up with the right buyer and the right price. 

      Their work did not end there as they continued to support us during the delays and queries that are sometimes inevitable. 

      Their encouragement, communications and advice was much appreciated.In our search for a new home and sale of the old one, we dealt with a number of estate agents.

      I can honestly say that Luscombe Maye were head and shoulders above the rest, I would have no hesitation in recommending them.

    • Seller Testimonial

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      superb service, thank you
      Steve J-The service we received from Jason, Joanne and Denise was 2nd to none. Selling our house with Luscombe Maye was made easy by their professionalism. A superb service, thank you.

    • Seller Testimonial

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      Jason Hooper, the Manager was exceptional
      Trevor V-Since buying my first house in 1963, I have bought and sold many properties usually with the assistance of an Estate Agent. My latest sale was a complicated one and I can only say that I am delighted with the efforts made by the team at Luscombe Maye. Jason Hooper, the Manager was exceptional from beginning to end. It was a stressful sale and he oiled the wheels and when my spirits were flagging, he buoyed me up. I am delighted and amazed and greatly appreciative of everything that was done for me..

    • Seller Testimonial

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       most professional estate agent 
      Janice B -I have bought & sold at least 8 properties in the last 30 years. I can honestly say that Jason has been the most professional estate agent that I have ever dealt with. He always did what he said he would, on time & in a cheerful manner. Once a sale was agreed he kept us regularly updated at all times. I would not hesitate to recommend Luscombe Maye, & Jason in particular.

    • Seller Testimonial

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      We hade five viewings in one day
      Steve G-We put a property on the market with the Luscombe Maye branch in Yealmpton Devon just before Christmas and had an excellent response, despite the time of year. We hade five viewings in one day and quickly agreed a sale with a client Luscombe Maye already had on their books. The company were excellent at chasing up all parties involved when necessary and made themselves available to us at all times for advice and information. The whole Luscombe Maye team were 'on the case' throughout the transaction and this allowed us to complete within nine weeks despite some issues that were outside of their control. We were also delighted with the price we received for the property. I thoroughly recommend them to any prospective sellers.

    • Seller Testimonial

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      providing a local, personal service
      Robert J-Thanks to Joanna, Jason and Denise for Robert Jeffery1 review10 months ago-Thanks to Joanna, Jason and Denise for providing a local, personal service through an unexpected delay between the agreed sale and exchange dates. They ensured that the delay did not erode the will of both parties to proceed in good faith.Like through an unexpected delay between the agreed sale and exchange dates. They ensured that the delay did not erode the will of both parties to proceed in good faith.

    • Seller Testimonial

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      the help and support was second to none
      Pat W-Great service from Luscombe Maye for my recent move, the help and support was second to none and I have no problem with recommending them to anyone who wants a friendly and professional service. Thank you Jason, Denise and Joanna

    Testimonials from Buyers

    • Buyer Testimonial

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      Just a line to thank you...
      To all at Luscombe Maye, Just a line to thank you for the service I received from you as a purchaser; Despite having to change horses mid-race and what was an occasionally difficult process, I am now settling in and starting to relax.

      I was very grateful for the accessibility of your staff, and for the regular stream of information I received.

    • Buyer Testimonial

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      We would like to thank you...
      Dear all at Luscombe Maye,

      We have now been in our new home for a week now and are delighted with the house and the area. 

      We would like to thank you for the service that you gave us as purchasers. 

    • Buyer Testimonial

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       Exactly what I wanted.
      Charlie P-I recently bought my first house with Luscombe May and they couldn't have made it any easier for me. The communication with the agents and myself throughout the whole process was clear and regular. Exactly what I wanted. There was no messing about and everything worked like clockwork. Great service and a very happy new home owner

    • Buyer Testimonial

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      We have been really impressed with the service
      Claire M-We have been really impressed with the service received from Denise at Luscombe Maye. They have surpassed our expectations and made the whole process very smooth. It has been 7 weeks from the date of viewing to our completion and we wouldn't have been able to do it without the help of Denise, co-ordinating our communications between all the parties involved. I would definitely recommend them if you are looking for a smooth house purchase.

    • Buyer Testimonial

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      offer an excellent and very effective service. 
      Paul E-These guys have their fingers on the local property situation and offer an excellent and very effective service. Highly recommended.

    • Buyer Testimonial

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      Recommended!
      Alan Mo-Very happy with Luscombe Maye team, helped me with the buying process by chivvying along the solicitors! Recommended!

    • Buyer Testimonial

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      What a cracking team especial thanks to Joanna
      James M-What a cracking team especial thanks to Joanna, from the first viewing to the exchange she steered the whole process through made my selling agents looked like donkeys. Thanks to all 
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    Disclaimer

    The content on this Microsite has been uploaded by Luscombe Maye, Yealmpton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Luscombe Maye, Yealmpton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Luscombe Maye, Yealmpton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Luscombe Maye, Yealmpton on 01752 880044.