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User Guide

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Mole Valley's foremost Independent Estate Agent

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    • Established in 1992, Patrick Gardner are an independent estate agency with four branches located across the Mole Valley. As a company we have exceptional knowledge and experience in all aspects of residential property.
      Our prominent Dorking office is situated in a busy High Street position opposite the White Horse Hotel and adjacent to the main Post Office. Our spacious office deals with residential sales, lettings and new homes and a warm welcome is open to all. Alex Pritchard, Lettings Manager offers a wealth of experience and manages the residential lettings department, assisted by Lettings Negotiators Eloise Probert and Annette Gray.
               
    • This office covers an extensive area encompassing the town centre and the surrounding villages of Westcott, Abinger, Holmbury St Mary, Peaslake, Gomshall and Shere to the west, North and South Holmwood, Beare Green, Newdigate, Capel, Ockley, Forest Green, Oakwood Hill and Wallis Wood to the south, Brockham, Betchworth, Buckland and Leigh going east and finally Westhumble, Ranmore, Box Hill and Mickleham to the north.
               
    • Looking to Let/Rent in Dorking & surrounds?
      We are a highly experienced team and offer a personal service to landlords and tenants alike. Letting or renting can often prove to be a stressful time and part of our role is to take that burden from you.
      Please come and speak to us and we would be happy to discuss your requirements.             


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User Guide

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Landlords - we'd love to hear from you

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    • Our specialist lettings team offer unrivalled local knowledge through four local branches - Ashtead, Dorking, Leatherhead and Bookham. We act for a wide range of landlords with quality properties throughout the Mole Valley area, which vary from new build houses and apartments through to unique period properties.

      Our team of professionals are always on hand to give advice and guidance throughout the lettings process to ensure that everything runs smoothly.

      The extent of our services will depend on what your requirements are. For example, do you just want us to find you a tenant and collect the rent, or do you want us to manage the whole term of the rental agreement from start to finish? We can offer a flexible service!
    • By contacting Patrick Gardner, you are in safe hands. From the initial market appraisal visit, to guidance on preparing the property for let, we aim to deliver friendly, straightforward and professional guidance. it is vitally important that we give you a realistic figure to ensure you are not losing rental income with unnecessary void periods.

      Our extensive advertising in the local press and on the major property portals ensures that no stone goes unturned. We also work closely with relocation companies representing local companies and services such as Exxon Mobil, Unilever and KBR to name but a few. Once we have found a potential tenant, our vigorous referencing procedure helps to ensure they are the right tenant for your property.

      Patrick Gardner Lettings can also help to source suitable investment properties for investment Landlords.

    • Peace of Mind
      Patrick Gardner is a member of The Property Ombudsman which provides a free, fair and independent service for dealing with any unresolved disputes between lettings agents and consumers.

      We are also qualified members of ARLA (Association of Residential Lettings Agents). ARLA is the main industry body for lettings agents in the UK, ensuring member agents adhere to strict codes of practice at all times.

      Your Tenant's deposit is safe with us, protected by the Tenancy Deposit Scheme. More information can be found online at: https://www.tds.gb.com/
    • Property Management
      Unlike many of our competitors, we have retained in-house property management for all our managed properties which means we can respond quickly to any report or maintenance requests that are received.
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User Guide

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Tenants - we're here to help

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    • Looking for a rental property can be a time consuming and stressful task, so having the support of a good letting agent with expert local knowledge can make all the difference.
    • Patrick Gardner are the leading independent lettings agency in the Mole Valley with branches in Ashtead, Bookham, Dorking and Leatherhead. We offer a wide range of properties to suit all budgets and tastes, and from the moment you register with us we aim to find out how we can help you best, and how you prefer to communicate with us.

      Our weekly email will guide you through the extensive list of properties available on our database with comprehensive details, full colour pictures, floorplans, council tax banding and EPC ratings. We will also match you to new instructions as they become available to ensure a wide selection of properties are put in front of you.

      All viewings can be arranged at times to suit, and an experienced Patrick Gardner lettings negotiator will be able to deal with any questions you may have about the property or the local area. If you like what you see, we can advise you professionally on taking it a step further.
    • Peace of Mind
      Patrick Gardner is a member of The Property Ombudsman which provides a free, fair and independent service for dealing with any unresolved disputes between lettings agents and consumers.

      We are also qualified members of ARLA (Association of Residential Lettings Agents). ARLA is the main industry body for lettings agents in the UK, ensuring member agents adhere to strict codes of practice at all times.

      Your deposit is safe with us, protected by the Tenancy Deposit Scheme. More information can be found online at: https://www.tds.gb.com/
    • Property Management
      Unlike many of our competitors, we have retained in-house property management for all our managed properties which means we can respond quickly to any report or maintenance requests that are received.
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User Guide

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Dorking Lettings Team

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    Alex Pritchard MARLA - Lettings Branch Manager
    Alex has been part of the Residential Lettings team for over 12 years. Having managed both our Dorking and Leatherhead offices he prides himself on his extensive knowledge and experience of the Mole valley and the local property markets, Alex is an integral part of the team and key to its ongoing success. Alex's hard working yet affable approach has proved popular with both landlords and tenants alike, he always strives to deliver an excellent and professional service. As a proud father of two and a keen cyclist Alex enjoys an active lifestyle and spending time with his family exploring new places.

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    Eloise Probert - Lettings Negotiator
    Eloise, a newcomer to Patrick Gardner and the property industry, brings her exceptional customer service skills from her previous career in the NHS. With a passion for assisting clients in their property search, she ensures a smooth and stress-free letting process for both landlords and tenants. In her free time, Eloise enjoys cooking, long walks with her dog, and spending time with family. She takes pride in helping people find their ideal home and is thrilled to be part of such an amazing team.
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    User Guide

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    Dorking Lettings

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      Your feedback is very important to us. We take pride in everything we do and aim to deliver the highest possible standards of customer service within a friendly and professional environment.
      The following are real testimonials from happy clients - both landlords and tenants we've worked with.
      We appreciate all comments and will do our very best to give our clients the best possible lettings service they can find, and to provide them with the information required to make informed decisions. We aim to deliver this with a sense of warmth, friendliness, fun, individual pride and company spirit.

      Alex Pritchard - Lettings Manager

    Testimonials from Landlords

    • Landlord Testimonial

      The team at Patrick Gardner has always exemplified outstanding service, clear communication and a focused, helpful attitude.

    • Landlord Testimonial

      Patrick Gardner have managed our property for a number of years, we have always found them to be efficient, diligent and very approachable with any concerns we may have had. They have quick to secure new tenants when needed and see to any problems with the property, as required. We would have no hesitation in recommending them. Thanks Patrick Gardner!

    • Landlord Testimonial

      Alex and the Lettings team at Patrick Gardner Dorking are always very helpful and friendly, willing to provide that extra support and advice when needed. Thank you.

    • Landlord Testimonial

      I'm very happy with the letting service Patrick Gardner provides.Thank you for your ongoing help and good tenants you have found for me so far.

    • Landlord Testimonial

      Patrick Gardner's have managed my rental property for many years, and without hesitation I can both recommend them as agents, and vouch for their professionalism.

    • Landlord Testimonial

      We have used Patrick Gardner Lettings for several years and received superb service on each occasion - precise, realistic and highly practical

    Testimonials from Tenants

    • Tenant Testimonial

      Great experience with Patrick Gardner, particularly Lyndon and Alex in the Lettings team. Very friendly, helpful and professional, quick to respond to emails with any questions we had. Made what should be a stressful time moving easy and painless!

    • Tenant Testimonial

      It was a delight working with Lucy Setchfield at Patrick Gardner. I found her warm, friendly and eager to assist. Thanks too to her partner Alex and Nigel for their kind assistance. Warm regards, Kyla

    • Tenant Testimonial

      Alex handled our enquiry into Mulberry House - The Annexe - with charm and pragmatic aplomb!

    • Tenant Testimonial

      Alex and Vicky in the Lettings team at Patrick Gardener were excellent in helping us find and then secure our rental accommodation. They were knowledgable, professional and very personable. Importantly they did what they said they would do and made the process easy, keeping us updated with any changes and answering our questions. They care about people and were friendly and helpful all the way through. Highly recommended. Thank you!

    • Tenant Testimonial

      Recently rented a house with Patrick Gardner. From the initial contact we found them to be very professional and easy to deal with. The information was provided quickly and all our questions were well answered. We didn't have any problems throughout the period. We hope the good relationship continues throughout the rental.

    • Tenant Testimonial

      Sincere thanks to Alex Pritchard at Patrick Gardner in Dorking. A very courteous and stress free operator, made our recent rental as easy as possible. Great comms and he was a pleasure to deal with. The wider team in the office also efficient and helpful. Thank you and highly recommended. Stephen
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