ShineRocks, Purley

Successful sale during challenging market conditions. Succeeded in selling our house during challenging market conditions. Excellent knowledge of properties in local area. Mr/Mrs R

Excellent service over a period of several months. Always at hand to offer advice and their expertise. Highly Recommend ShineRocks and thank you for all your help. Mr A

Very professional and good communication. Certainly work as a team and with Claire looking after our sale we felt confident we were in good hands. Paul was very "on the ball" and straightforward. We would use them again and recommend them to anyone buying or selling a property. Mrs B

.. , from this top tier estate agent. Having used a number of estate agents in the area I would thoroughly recommend Shinerocks as the best experience I have had. All of the staff are courteous and professional and kept me informed throughout the whole process of my house sale -I would thoroughly recommend to anybody thinking of buying or selling a property. Mr & Mrs N

Thank you so much for all your help with our house move. We appreciate the hard work you put in to finally get us to an exchange date. Your calm approach and sense of humour throughout really helped. Thanks again, Mr and Mrs G

Exceptionally professional and helpful and very knowledgeable. Would highly recommend Shinerocks Mr P

I was very pleased with the service - professional yet caring. Mrs L

Dear Claire and the 'team' at ShineRocks Thank you for all of your help and patience with our purchase. Best wishes K and L

Dear Paul This is amazing! Thank you and your team very much. Whatever happens now, I know that you all did a fantastic job in achieving this - its unbelievable. Many thanks Kindest regards Mrs D

Paul said what he would aim to achieve and to be fair he achieved it, and very quickly considering the scale of the sale. I would certainly recommend. Mr A

Terrific news. Thank you Paul. With all thanks for your support and help during this process. All best wishes Mr H

Paul, Claire and all the staff at ShineRocks, thank you very much for all your help. We are very happy with our new house. All the best R and T.

We would like to also comment upon the superb level of professionalism shown by the staff at ShineRocks. Having been to other block bookings we must say that this one was handled to so well. Additionally the advice given regarding parking was most helpful. We will certainly keep an eye out for other properties marketed by you. Kindest regards Mr and Mrs H

Thank you for everything you've done. I couldn't have got through this without you. Putting up with every difficult situation in such a kind way. Thank you so much. Mrs P

We are delighted that we successfully completed on the sale of The Garth, on Friday, and we wanted to take this opportunity to thank you, Claire and the team for all your excellent work on our behalf. We really appreciated your proactivity, frankness, responsiveness and good advice throughout the process. After a slow start in the Autumn, we were delighted to have three viable offers by end January. We are pleased that the house is going to another family and are sure that they will be happy there too. Many thanks again for all your hard work and expertise in steering us to a good outcome. We wish you, your wife and the team every success in the future. Mr & Mrs F

Professional at all time. Excellent service. Always helpful. Courteous at all times. Nothing too much trouble. A pleasure to deal with. Very professional. Dr & Mrs M

A great service offered by both Paul and Claire. Sometimes the best thing an agent can do is to convince you to accept an offer and to encourage you to pay more to get the house of your dreams. Had Paul not convinced me to accept the offer on mine I would not have moved. Claire moved heaven and earth to enable me to purchase a property through them when dealing with an extremely awkward vendor. It's the work that you don't see that makes the difference. Anyone can get an offer but it takes a professional to get the deals over the line. Thank you and I'll be sure to recommend you and use you if I ever move again. Mr & Mrs W

Thanks again for everything that you have done to get our new home. God bless you. Mr and Mrs P

We received excellent advice and support from ShineRocks throughout the selling process and were kept fully informed at each stage. Mr & Mrs T

Found 3 interested buyers within 2 weeks and achieved asking price with a buyer with no chain and as it turned out, hassle free run up to completion. Mr B-P

.., attention. Highly recommended! The firm is highly professional but still provides a very personal service to clients. Their extensive experience and knowledge helps achieve the right outcomes! Mr & Mrs G

We were very happy with Shinerocks for their professionalism and attention to detail. All the members of the team very always helpful and well informed. Mr & Mrs B

Paul, Claire and all the team at ShineRocks have always acted with the utmost professionalism and in my experience have been the best estate agency I have ever encountered. Mr D

Thanks for all your attention - I am impressed with your service and will recommend you to friends. Kind regards Mrs A

Truly professional service from start to finish. Very good communication with clarity throughout. Shinerocks projects one's property with great accuracy and relevant details backed up with stunning pictures. We would recommend this long established leading local estate agent to anyone who is serious about marketing their property. We believe Shinerocks has the right ethos. Mr & Mrs G

Dear Paul, we would like to take the opportunity to thank you and the team very much for the service you provided in respect of our sale. We feel, and hope you do also, that it was a 'win - win' situation even though there were ups and downs in the process. Once again many thanks for your help and the efficiency of the service. Kind regards G and S S

Total competence and professionalism. Due to their strategy we were able to obtain a selling price which made their commission well worth paying. Mr & Mrs R

Claire was great - patient & efficient. Communication with super Mr & Mrs E

Shinerock's estate agents provide a professional service right through from finding you a good and committed buyer to progressing your sale through to a successful exchange. Mr & Mrs H

Having tried a couple estate agents to sell our house, with no result, we tried ShineRocks. Paul Shinerock was realistic in his valuation, which others had not been and we had a number of viewings. A Christmas present was accepting a very good offer. Unfortunately, the buyer dragged his heels and then at the point of exchange decided to significantly reduce his offer. The buyer was told where to go, in the nicest terms. More viewings and within a couple of weeks, we had another satisfactory offer. ShineRocks just had to sell our new buyers house, which they did. Sale went through without a hitch. Original buyer came back with full asking price ... too late! They actively market your property and go the extra mile. Paul and the team, are the best, no doubt about it. Mr P

Paul and the team are superb. Where I feel they really shone through was following up to get the sale to complete. Mr & Mrs B-H

Shinerocks know their market very well and this includes the whole team who are delightful and a pleasure to deal with. From a practical perspective, when you might be tempted to use an "on-line" agent I would say.......not just yet. Shinerocks "know" people, sounds a little left field in this digital age but, they found me not one but 3 potential buyers within a short period of time when others had not been successful. The human component still matters when you're making your biggest ever purchase, believe me. Mrs C

Dear Mr Shinerock, thank you so very much for your valued advice last Saturday; your remarks and suggestions have certainly got us thinking of the best way to turn! Best wishes V and K

Worked hard to find possible buyers. Very professional and friendly staff. Drove the completion by liaising with all parties when things threatened to go pear-shaped. Very satisfied customer Mrs H-W

Dear Claire. Thank you so much for making our dream home come true. Invitation to the house warming is guaranteed. Much Love R and N.

Thank you so much for your work on our house. It is much appreciated. Best wishes Mr and Mrs R

Good morning Claire, I have been meaning to email you since Monday just to say thank you! Mum and I are extremely grateful for all the time you have given us and we really do value your advice and guidance. We have been in contact with a lot of agents, in fact probably all of the main estate agents around the area and Shine Rocks really are a cut above the rest, especially yourself, so without doubt you will be hearing from us again! We are definitely much more focused and well informed thanks to you and Paul. Thanks again and we hope to be in contact in the near future. Kind regards. S and M

Dear Paul, Thank for doing a great job on selling Lord Roberts residential properties. I really appreciate your skill and hard work. Mr D, Mr G, Ms H

Very professional and excellent service in a complicated situation which resulted in a positive result. We have purchased 2 homes from Paul in the last 14 years. Claire is remarkable and kept us fully up to speed. Mr P

Generally very professional, with the exception of lack of timely communication when the seller put the property back on the market as a tactic to shake up the chain. Mr & Mrs Y

We were really impressed with the level of service, customer care and professionalism shown to us by all of the Shinerocks team. Claire was a joy to work with and she really went over and above to look after us. Paul's knowledge of the local market and wider industry is excellent. Mr & Mrs W

Paul and his team provided excellent service during the purchase process. They progressed the sale efficiently but in a friendly manner and made what could have been a stressful experience relatively painless. Mr & Mrs C

Useful estate agent, the local knowledge was certainly appreciated. Mr B

The staff acted professionally and where on time as agreed Mr A

Bought through ShineRocks. Contacts were always available and would maintain good communication. And loved the change of address postcards they had printed for us with a photo of the house which is a nice touch. Mrs H

Claire was fantastic from start to finish & provided a great service for her client. Claire has been great with all our requests & even been helpful after the event in terms of providing extra information from the vendors and even a misdirected postal service! Highly recommended. Mr & Mrs F

Dear Claire and all the team at ShineRocks, thank you very much for all your support in getting out new home. Best wishes K and P.

Excellent service, recently bought a property through shinerocks. They kept us well informed throughout the process and Claire kindly allowed us to view the property as much as we needed to. Would recommend Mr S & Ms C

The team was very helpful and did excellent coordination and feedback Mr R

I found Paul to be quite genuine and transparent in his approach. Felt interaction with ShineRocks was honest and open, very different to other estate agents. Mr & Mrs T

Very professional, responsive and delivered on promises to the tee. Mr G

Very efficient and kept us well informed of progress. Clare Marshall was particularly helpful in getting agreement from all parties on date for exchanging contracts. Mr & Mrs J

My house purchase was very complicated, ShineRocks handled it very professionally. Mr H

Professional and exceptional is the word. Claire, Joanne, Paul (my brother from another mother) fantastic. Mr N

A very professional setup , customised service & they know how to complete. Thanks to Claire , who took me through each step of the process , always returning a call , and on the case. Paul - chipped in when required , and gave the reassurance. Very recommended. Mr D

Excellent customer service and were happy to arrange viewings at short notice, nothing was too much trouble for them. Mr C

Dear Paul, how very happy I am to be the lucky chap that has been given the privilege to buy and live in the elegant property. Thank you again for the excellent service provided by ShineRocks. Yours sincerely Mr R

Excellent service. They managed everything within their control very well. Claire Marshall is an excellent person to deal with and when needed Paul Steps in and gave us good advise. Mr H

Very professional on what they doing. Very good customer service. Mr J & Mrs W Y

Excellent service and very patient in helping us find our new home! Claire was a pleasure to work with and even helped us with certain queries after the move. Paul's knowledge of the local market is excellent. Would definitely recommend Shinerocks. Dr & Mrs K

Very helpful, pleasure to work with, and they offer a great service. Mr L

Very friendly. After a slow start we got on very well and achieved our objective. Particular thanks to Claire. Dr L