haart, covering Gidea Park

We are so happy with the team at Gidea Park, they were so helpful and caring, they worked tirelessly to get our sale through at a maximum price and kept in touch so we were always well informed. Ours was a long process but far less painful due to the team, a very big thank you to all. Mr & Mrs L Said, February 2016

All the staff at the Gidea Park branch were amazing; but I would really like to make special mention of Jacqui who has really worked hard. She always was on the case taking so much effort to deal with everyone in the chain and also keeping us informed. She has been an absolute star and I would like her to know that she is so much appreciated by us. Mr & Mrs V Rathore, August 2016

I found myself in need of an estate agent to help sell the family home after my mother died. Tom Costin of haart, Gidea Park, provided clear guidance and sympathetic support at a difficult time. Little things like not displaying a Sale board outside an empty house and looking in to check all was well, really helped the peace-of-mind as I live 50 miles away and could not visit more than weekly. Good photos and clear descriptions helped to promote a quick sale and for the asking price. I was kept fully informed of all viewings, opinions and offers throughout the selling stage and likewise with the transition through contract to completion.The house clearance was made much easier thanks to the efforts of Jacqui who sourced different companies on my behalf. Not the sort of service I would associate with estate agents but invaluable to me in this instance.Everyone I have spoken to at various times throughout the process was courteous and professional. Very grateful to all concerned. Derek Roddis, March 2016

I dealt with Leanne from the outset and she was like a breath of fresh air after all the cocky agents I had been in contact with, strutting their stuff. Leanne was down to earth, friendly, helpful, not at all pushy and clearly knew the local market perfectly. I was kept thoroughly updated as things progressed and Jacqui pushed things to exchange with super efficiency. A great service, thanks. Miss G O'Flynn, August 2015

From the start, Leanne and her team were on the ball and very professional. They gave us good feedback on viewings as well as advice and, once the sale was progressing, Devina kept the whole thing moving along, doing a lot of the phoning around that takes a lot of time and stress away from us. Moving house is never easy but Devina made it as pain free as possible, always calm and helpful, we cannot thank you enough. Mrs S Beckley, June 2015

As soon as I met Tom from the Gidea Park office I felt confident that my property would be in very good hands. My high expectations were fulfilled at every level. It was nice to know that any potential buyers would receive the same high standards. Tom is the perfect ambassador for haart. He was always immaculately dressed, professional and very friendly. Communication was always extremely good and I felt well guided by Tom and, then Devina who dealt with my viewings and negotiations. All contacts with Devina were informative and comforting at a worrying time for a seller, again she was professional and friendly and always available and prompt to reply to my questions, I am very grateful for all her hard work. The later stages of my sale were handled by Jacqui. Jacqui was also superb, her professional friendly manner and prompt replies at all times of any work day, helped me feel well looked after at every stage. Her input was always invaluable with both my buyers and the solicitors and she was extremely knowledgeable of the legal requirements, I trusted Jacqui and her advice. Thank you so much Jacqui, for your guidance. Other helpful voices from the office were Carly and Leigh. Thank you haart for the exceptional service. Mrs Jo Fisher, September 2016

I wanted to thank you all for your work and help over the past few months with the sale of our property - it's obviously taken a while to get across the line and we really appreciate the time and effort that you all have put in during this time (not to mention the last time we tried to sell in 2012). R&L, July 2015

Efficient, we were kept in the loop, with plenty of contact. They did what they said they would; an excellent service and great knowledge of local prices. Thank you. Mr & Mrs N Morrison, July 2016

We have been very pleased with the service we have received from haart in the Gidea Park branch. Special praise must go to Leigh attracting potential purchasers and tying up the detail of the offer. Then Jacqui expedited the sale through to completion; not an easy task, but kept us fully informed with regular updates and constantly chased the other agents to ensure that the sale successfully reached completion. We are very grateful to Jacqui for all her hard work and input to make this all happen. Well done Gidea Park; great team performance. Mrs A Bell, September 2016

First of all I would like to thank the manager Leanne and her team who were all very friendly and helpful. I cannot sing enough praises for Jacqui who works there and liaised with me, keeping me up to date each step of the way through the ups and downs but we got there in the end - Thank you. Mrs A Mitchell, April 2015

From day one the professionalism of the Gidea Park office especially Leanne, Carley, Devina and in particular Jacqui; was second to none. Jacqui deserves a special mention for her dedication and tireless efforts in getting us to the exchange date after almost ten months of waiting. Jacqui did an incredible job of keeping everyone in the chain informed on developments and pro-actively chased up solicitors for answers when we seemed to lose momentum. I am confident to say had Jacqui not been on this case, the chain would have fallen apart many months ago so we are truly thankful for her involvement. At the start of the process, I received cheaper offers from other estate agents to sell our property but Leanne was confident haart would deliver. Not only did haart secure an offer for our property in excess of the asking price, they truly demonstrated the importance of value of service over price and I would not hesitate to recommend their services to anyone in the area. Worth every penny, thank you! Mr & Mrs R Chappell, January 2016

We dealt with Tom, Devina and Jacqui at haart in Gidea Park. All of them were truly excellent throughout the whole process. I recommended haart to my family and they are now using them to sell their property in Broadstairs. Tom Priest, January 2016

Jacqui was absolutely the best, she always went above the call of duty and really earned my respect, she was always there and a great help when things looked like they were going pear shaped. Thank you Jacqui and, thank you all. Mrs C Fosbrook, August 2016

Firstly I would like to thank Mike and Gemma from haart in Harold Wood as they were assisting us with another purchase that unfortunately fell through. I found Mike and Gemma to be most professional, easy to talk to and very accommodating. We had more dealings with Mike but Gemma was always willing to help in his absence. As well as creating some great comradery with Mike, he was always helpful and very fast at calling me back when he said he would. The manager at Harold Wood she was also very lovely and helpful. We dealt with you Carly, and Jackie and I have to say that you both made this purchase extremely pleasant and smooth. You were both extremely welcoming on the telephone and very easy to talk to and informative.Obviously we dealt with you Carly at the beginning and Jackie towards the end. When I first viewed the property you were very professional and helpful even though you had a house full of people you managed to deal with my questions and give me your attention whilst juggling the other viewers. I found you easy to talk to throughout the buying process and Jackie was a pleasure to talk with, most helpful and patient, after we moved into her domain. Thank you all so much for your time and I hope you have more successes in finding other families a home.We will not hesitate in recommending haart to anyone who asks. Chris Brewer, November 2015

I just wanted to send you a quick email to thank you both so much for all the help and support you offered throughout the purchasing of my property. I was really nervous and inexperienced about the property buying process as this was a first time buy for me. However, you made the first viewing through to the picking up of the keys a smooth, calm and pleasurable experience for me. You were always at the end of the phone or email for any questions that I needed answering and I feel you are both a huge asset to haart. Thank you so much. I am already saving for a buy to let property so I hope that I will be in need of your assistance again soon. Grace Frost, May 2015