David Cliff, Wokingham

From my initial meeting with David Cliff, when he convinced me that his company was the one that would achieve the best outcome for me, though to the confirmation call from Joss to say that completion had happened, every aspect of my dealings with the company showed them to be a professional group of people who are not only good at their various roles within the organisation, but are also skilled at dealing with customers in an efficient, polite, understanding and friendly way. During his visit the property to take photographs and gather details to prepare the sales literature. Oliver was helpful & informative with a friendly demeanour, which put me very much at ease. When my spirits began to sag following the umpteenth viewing with still no offers being made, David Hatch managed to put an optimistic slant on things which kept me going, until he was able to finally make the phone call to say that the buyers would meet my price. It is over 25 years since I last used an estate agent to sell a house, so I am far from being an expert, but it is hard to imagine anybody else could over a better overall experience which combined professionalism, efficiency and humour in perfectly balanced proportions.

Highly recommended. During a stressful time, Brian handled our sale with sensitivity. As an experienced estate agent, he was a true professional, with a friendly approach that put us at our ease. Brian found us a buyer within 2 days of the house going on the market and at full asking price. He was efficient and supportive through the whole process, not only to us, but also to our buyers. Brian provided a seamless interface between the 2 parties, keeping us well informed at all times. Very impressive!

From the outset, David Cliff and his team were easy to work with. on David's (Cliff) first visit to our home I found him easy to talk openly with, he gave honest answers and opinions, rather than talking big numbers to get you hooked. Jocelyn, she needs a pay rise! I would not her job, a very important part of the team, without her proactive approach in handling our sale I think the deal would have fallen appart.

It was an absolute pleasure to deal with Brian throughout the entire purchase process. From the moment we met him we knew we were in safe hands as Brian exudes a sense of charisma, expert knowledge and professionalism that is unrivalled in this industry. You immediately get the impression that Brian really cares about the interests of both parties and no request is too much for him to handle. Brian kept us informed every step of the way and ensured a very pleasant house buying process. If it were possible, he would be the only agent I ever used in the future. Highly recommended! Thank you for everything Brian.

Pre-sale, I'm not actually sure which agent introduced us to the property - so I apologise if it was Lee. I know we looked at other properties with Oliver and he was very helpful - as was David when we were finally waiting for our offer to be accepted. Joss - wonderful! Couldn't have been more helpful and made everything very easy for me (being a 1st time buyer). I know our solicitors were a bit of a pain so thanks so much. Appreciate everything you guys did. We know where we'll be going if we ever look to sell.