Given the rapid growth of the lettings industry, it is surprising that there is still no requirement for lettings agents to meet any minimum standards of compliance, nor is any accreditation qualification required.
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It is a fine summery day, as I arrive at W. A. Ellis in Knightsbridge. I am to spend the day watching the lettings department at work.
A helpful guide to understand what to expect when a lettings agent visits your home to provide a suggested achievable rental income.