Jackson-Stops, Burnham Market

' It took the stress out of the process to have advice I could trust. 'I am so grateful to Carolyn and Tim Hayward for their great service. I had a tricky house to sell and they completed the process with sound judgment at all times. They gave me smart and honest advice and went beyond any reasonable working hours to keep the sale on track when it was at risk. There were some difficult decisions to take at several points but it took the stress out of the process to have advice I could trust. I particularly appreciated the tact and honesty with which they deal with all parties: there is none of the nightmarish game playing that you might get with a less experienced or competent agency. What more could one ask for? I'm hoping I've now found the house that will see me out but if I sell it in the future the Haywards will be the first phone call.

Has been a really great experience working with you all. Highly professional, diligent, caring. Thanks for everything.

Friendly efficient high quality service leading us through the process brilliantly. Courteous at all times respecting our privacy under difficult Covid restrictions.The valuation accurately matched market expectations at the time leading to a smooth sale .Photos were excellent

Carolyn & Tim we're very helpful every step of the way. It took 18 months, with 2 pull outs. But we got there in the end. Thank you.

They delivered a solid and professional service with an all round pragmatic approach.

' Real professionals still exist..... 'Very impressive service from a truly professional team. Jackson-Stops delivered on all their promises and supported us with good advice throughout the whole process. We really could not have asked for more. Recommended.

A big thank you to Tim, Carolyn and all the team at Jackson Stops for helping us with the sale of our house in North Norfolk. Their extensive knowledge of the local market and area was self evident and instrumental in the marketing and pricing of the house. They were diligent and professional in all areas of the sale and guided us superbly through the process. They were a pleasure to work with and I would not hesitate to recommend them to anyone selling a house in the area. Thank you.

'' An excellent combination of professional expertise and personal service.Tim and Carolyn Hayward at Jackson-Stops, Burnham Market are a professional 'class act', combining a deep understanding of the Norfolk market with attention to detail and personal service. At every stage of the process they provided clear and insightful advice. In particular, they also gave calm support in those later technical and legalistic stages of a sale.

An exceptional team at Jackson Stops, very capable, professional and efficient. Could not have had a better experience.

' Great personal service 'We have recently completed on the sale of our Norfolk property, Tim and Carolyn assisted us with the marketing and were on hand throughout for viewings and advice along the way. Circumstances made it a long transaction, which was made easier by being updated and informed during this time. We highly recommend Jackson-Stops for the personal service we experienced

Definitely recommend Burnham Market Jackson Stops, superb communication (how else would it be possible to sell a house quickly and efficiently?!!). Very professional, friendly and always prepared to go the extra mile to help both the sellers and buyers. Gave helpful and useful advice on best process for our particular property which proved both timely and hit the mark perfectly. Very hands on and engaged, listened to our reservations and coped brilliantly with rather emotional seller in a tactful and kind way. Made all the difference and the sale went through easily because of Jackson Stops. Thank you, brilliant

' Made things easy. 'Very good, straightforward, professional. Kept us updated whenever we needed to know something.

' Jackson-Stops really go the extra mile for their client. 'Instead of fixing a sale price it was suggested that a guide be given and let the market dictate the price for a rather unique product in a popular area. The result was extremely favourable and I thank Tim and Carolyn Hayward for considering the options rather than heading down the easier, quicker route

' Great customer care 'Excellent customer service, Carolyn and Tim were always easy to contact and very quick to answer any queries. They were a pleasure to deal with and made our house sale an easy and smooth transaction.

Tim and Carolyn Haywood mediated brilliantly between vendor and seller, going the extra mile to communicate regularly and provide a professional helping hand through the sales process.

' Very efficient 'Very efficient and friendly.

' Highly professional and experienced advice throughout delivered with charm 'Highly professional,courteous and sensible advice from valuation through to exchange. Rapid and detailed feedback on each viewing and followed up with lawyers and everyone involved to ensure progress was being made. Immediate response throughout to any queries and questions

Tim and Carolyn guided us through a complicated property sale, making the experience much easier and less stressful that we had anticipated! It was great to know that we could rely on them to be responsive to queries, (sometimes at inconvenient times).They guided us through the process with a positive and helpful manner that was very refreshing. Can't recommend them more!

' Excellent all round from start to finish 'Very quick response to all queries. Communication was excellent both online and verbally. Confirmation of all visits. The Brochure was well executed and looked good. Description of property was spot on.

' Kind, caring & reassuring 'I would recommend them for sure. Tim was given the job of selling a house for my parents who are in their 80's and he did it in a kind,caring way......understanding & pragmatic

. 'Very polite and efficient. Always on hand to answer questions.

They worked very hard for us, given COVID and the fact that the chain needed to move before Christmas!

We would not have completed this side of Christmas , if it wasn't for the agents continuing to contact all and chase.

The team provided an excellent service and went out of their way to help through the whole process. We were moving from Bedford and special thanks to Natasha who met us at our new home at 7.30pm. Would definitely recommend Jackson-Stops

We had a brilliant experience. Carolyn helped us locate and bid for our perfect seaside cottage. She kept everything on track with charm and persistence through a difficult process. Nothing was too much trouble. We couldn't be more grateful or delighted.