Cridland & Co, Caulcott

"Words can not describe the absolute pleasure in dealing with Cridland & Co. Everybody in this company is utterly professional, efficient and helpful, beyond words.We would not hesitate to recommend this company to anyone for sales and purchase, in fact we would recommend the experience, this is not an "estate agent" as we normally know. They go far and beyond. " Mr V-M - Lower Heyford

Dear Becka, Thank you for your email of the 18th and I must apologise for my slow response! I wanted to speak with Dave before I sent you thanks for all your hard work during the sale of Sylvan. We enjoyed working with you all very much - upbeat, enthusiastic, efficient and feedback and regular communication were all most reassuring. We enjoyed working through the strategy with James initially, and clearly he had done his homework on the house and the area. Yes, it does help to live nearby!! We would be very happy to recommend you to others - absolutely! You are head and shoulders above others we have worked with. We have no immediate suggestions for improvements and we are still in touch with James with regard to other projects we have already touched upon. Sincere thanks from us both, Mary Small, Kirtlington Unsold by two other agents, sold above Guide Price by us

What a sad moment... with nothing more to sell, your great work on selling 21/23 Frenchay road will mark, as you say, the end of our long association. But we are going out on a high, with such a great price achieved. As you say, it far surpasses my/ our best expectations. I have been very impressed by your professionalism, your calm approach, and, above all, your enthusiasm for the houses and their potential, which I am sure has rubbed off on the new owners. I do wish your business a great future. And if I am passing through your part of the world, I would love to drop in. If you ever need my help in providing a recommendation, please let me know as I can recommend you and your team very highly. Best wishes Robin, Frenchay Road, Central Oxford

Moving house after 30 years, so what estate agent should we use ? Our experience with agents in the past was not good. We eventually chose James Cridland & Co. Why? James had a good appreciation of the what the property had to offer and its potential value. His attention to detail with the written description, and the quality of the video tour was excellent, this in turn attracted a great deal of interest resulting in a very quick sale. We found the team in the office very knowledgeable, excellent at chasing things through, always keeping us up-to date with progress, we never had to ask the question again, brilliant communication. If we need to move again we would not hesitate, Cridland's would be our first choice. A big thank you to the whole team for a quick sale and help with chasing up the sellers of our now new home. Norman and Laura, Wendlebury

"Dear James, Can I thank you and your team for the excellent service provided to us with our house sale in Souldern and our move to Swanage. When we first met you we were impressed with your knowledge of the Oxfordshire villages and your enthusiasm for your work. That shone through all our dealings with you and your commitment to us. We felt you gave us a bespoke service and nothing was too much trouble. We are so pleased we chose Cridland. Thank you again, and if you are ever in Swanage look us up. Regards" Simon and Amanda Blake, Souldern

"Cridlands handled the sale of our Oxfordshire home and relocation to Shropshire. Professional and courteous at all times. Would recommend!" Deb and Martin, Middle Barton

James, with his enthusiasm for unusual and characterful properties, motivated us to present our home in its best light. Daunting as this might have seemed at first, it was easier than we thought, and he was spot on. He was very skilled at pricing and marketing our property, down to selecting the right photos to make the most of what we were selling. James and Amanda were highly professional in managing and hosting the viewings so that they benefitted prospective buyers, without being too disruptive for us. Although the legal process took longer than we had expected, James and Amanda were always there to reassure us with patience and care. It all worked out in the end and we will always be grateful to them both. Karen and John Adriaanse, Steeple Aston

I cannot recommend Cridland & Co. highly enough. The team is extremely professional and they dealt with a tricky property and sale with the utmost diplomacy and patience. They have a great ethos of getting the best out of a situation for all concerned. In a similar vein, they have a really valuable network of contractors (builders, decorators, etc.), which means that any necessary work can be done quickly and efficiently (and I take it as a very good sign that all these companies are happy to work with Cridland & Co.). Everyone should be using Cridland & Co. as their estate agents.

"Delighted to have chosen James Cridland and his team to sell our home, made even easier because he was also acting for our purchase! Cridlands were professional and friendly and we were helped at every step of the way, nothing was too much trouble. The whole moving process lasted just three months to the day, from the time the house went on the internet, to the time we moved to our new house! Would definitely recommend Cridlands!" Kate and Pat, sold Elm Grove Barns through us in the Bartons, Bought another house through us in the same village

"Thank you James. The eloquence of your emails is one of the reasons we managed to keep smiling throughout! Huge thanks to you and your team, they really have been an absolute pleasure to deal with. And they certainly continue and compliment your company philosophy - it works, stick with it! No doubt we will speak again but in the meantime, thank you and best wishes, Kind regards," Ed Howe, Adderbury. Unsold by another agent, several bidders through us

"Cridland and Co were fantastic. James quietly held onto our cash buyers while we lost one house and took time to find another, found another and managed to exchange and complete with our original cash buyers in under a month - 5 months and 5 days from offer.This was an achievement made even more impressive as several other properties in our village, on with larger and higher profile agents, singularly failed to find purchasers throughout this period. He kept all parties reassured at each and every turn. His staff were very professional and did their best at all times to keep us informed and the viewings high at a difficult point in the market. Excellent skills. I hope they go far as it is very refreshing to have such a good experience." Rachel and Charles Allen, Kencot

"Dear James, We have now cleared out of Church End, leaving it in good nick. I hope that the new owners think it so too. We have been in friendly correspondence with them about details, all of which have now been satisfactorily sorted out. So I now write simply to thank you for all that you did to sell the house for us. Your service was above all personal, friendly and effective. We would certainly suggest you to others. Best wishes for the future" Basil and Alison Eastwood, Church End, Somerton (a 15th Century Hall house) - unsold by THREE previous, "premium" agents

Excellent service from Cridlands. James Cridland sold our family home, that we grew up in and that our parents had bought in 1968, with passion and enthusiasm. He saw its charm, understood how much it had been cared for and treated it as a treasure, and to be sold as such. He was efficient, very responsive and just a great guy to deal with that clearly loves his job. He had a string of interesting offers within two weeks of launching in the depths of winter, whereas our previous agent had it on the market for eight months, in spring and during the stamp duty holiday, and generated no reasonable offers. We highly recommend. Isabelle, Frenchay Road, Central Oxford

I was apprehensive of trying to sell my very old cottage at a time when the housing market looked a bit slow, particularly since while I thought we had a lovely and interesting house, many people who looked at it sometimes described it as " quirky". Another concern was that the four Estate Agents I approached gave rather too large a range of valuations for the sale. I am happy that I chose Cridland and Co. James with his enthusiasm, imaginative approach and supported by an excellent team navigated through a difficult but in the end very successful path. We were very happy with the end product and had a buyer who also found our house attractive. Professor Sir George Radda

2019 - Cridlands stand head and shoulders above the competition. They got everything right from start to finish with my sale; advising on a realistic selling price, using a first rate photographer and excellent on-line marketing description of the house really bringing out its best features. But what absolutely set Cridlands apart was the personal connection and good communication with both seller and potential buyers together with top negotiating skills to secure the sale. James Cridland is passionate about houses and also about his customers. He went the extra mile with this sale, built trust with seller and buyer and as a result got the deal I needed in the timescale I wanted. Thank you James! I have just ( April 2022) used Cridlands again to sell another property and have not been disappointed - in fact, I cannot recommend Cridlands strongly enough. Their first class, professional team, led by James, their incredible knowledge of the Oxford and surrounding villages market (resulting in spot-on advice on the house valuation), and the fact that the team truly care about their customers (both sellers and buyers) all helped to make the process as stress free as possible. What is more, the whole team had so much patience - literally nothing seemed too much trouble for them, whether it be answering queries, advising on contractors to carry out any work that needed doing pre sale or giving their comprehensive viewing feedback. Thank you again James. Heather - Old Headington and Woodeaton

"We would thoroughly recommend Cridland and Co to anyone. The level of personal service and communication is, we know, far, far greater than other large, national agents. They have a tenacious spirit to get you where you want to go, all done with professionalism and a certain lightness of touch not apparent with other agents. Moving house is genuinely treated as the somewhat important activity it is rather than merely another transaction to get on the books. And good humour ALWAYS goes a long way!" Tim and Jojo Goodfellow, sold in Woodeaton and bought in Wolvercote (the quote above), both through us

It would take a long time to list all elements of the stressful, upsetting and difficult experience I had in selling my cottage... That was until I met James Cridland. Initially, I put my beautiful cottage up for sale with another agent! Their service was poor, unprofessional and they were quite simply rude and disrespectful when questioned on the lack of viewings and contact. Certainly not a fine experience in selling a country cottage! James and the staff at Cridland & Co immediately put my mind at rest, explaining everything with a patient, supportive and measured approach. Within days, I had a number of viewings booked. James is extremely knowledgeable and builds immediate rapport with those he comes into contact with. Goes far above and beyond the remit of other estate agents. I felt secure in the knowledge that if anyone could sell my house, James could..............and he did! I completed on the sale to a lovely couple who I know will enjoy living in my lovely cottage. From day one, James has answered any question I have had, with good humour and vast knowledge, and it was never a problem getting to speak to him. He is open, transparent and a lovely man to boot! I would not hesitate in recommending Cridlands to anyone looking to sell their property. Shirley, Somerton

We remain so grateful for the marvellous knack that you and your colleagues have of managing to stop a difficult process from becoming an irredeemable nightmare. Of course it mattered that you sold our house quickly and smoothly. But, looking back, we would cheerfully recommend you for your style as much as anything else - more boundless energy than boring formality - you actually listened to what we wanted. Stephen Brett and Caroline Jenkins, of Robin House, Kirtlington - sold off market

"When I first read the reviews on the Cridlands website I must admit I thought - really? However having now moved into the house I wanted to buy but had the sale fall through a year ago, I can honestly agree that everyone at Cridlands really did go the extra mile to make it happen. They made sure the brochure photos were right and spent ages talking to potential buyers. When the sale was agreed and things got sticky with the transaction they put in a lot of effort daily for several weeks to get us over the line. I would certainly recommend them." Nick and Dara Masterson-Jones, Souldern Unsold by two agents prior to our coming onboard.

It isn't often you pay for a service, it surpasses expectations and as a result, changes your life, but that is what Cridland's did for us. Their knowledge of the area is second to none, the pricing strategy for the house was on the button. As a consequence we got the best value we could have got from the house - well beyond our expectations - which enabled us to make us the ideal move, essentially moving us up a price-bracket with their advice. Professional, friendly service throughout, negotiated the tricky bits of a sale (as always happens) calmly and effectively. A company to trust - I can't thank them enough. Mark and Karen, Woodstock - bought it and sold it through us

"We had a very special and unique property to sell, an Edwin Lutyens lodge that is a leasehold within a 40 acre property consisting of park land, a mansion and several other lodges. James did full justice to this significant historic property with his marketing, including contacting the Lutyens's Society and attracting international interest. The Cridland team were a pleasure to work with throughout the process and I don't hesitate to recommend them over larger and more established names that just don't offer such personal, motivated and tailored service. " Andrew D Roberts, Middleton Park Unsold previously with another agent

"We got to know James and his team really well over the course of two years. They initially found a buyer for us within a couple of weeks when another estate agent had failed to do so for six months. Unfortunately by that time we had decided not to sell, due to changing circumstances. 18 months later when we decided to sell we asked James to sell the house, which he did rather promptly. We were given a very professional, personalised and friendly service through out and we are very happy with the end result!" Naima and Thomas, The Lane, Chesterton - Unsold by a previous large-chain agent.

We selected Cridlands as our exclusive selling agent based upon our interviews of 3 agents, including Cridlands, and our reading of customers' experiences with these agents. Cridlands came out on top, by a large margin. During the first week our house was on the market we received 4 offers, all close to the asking price. A clear indicator that James and his team had perfectly prepared and selected the potential buyers they brought to the house, and had assessed the market value of our house extremely well. We were feeling that things were moving forward when James told us that our cash buyer was turning out not to have the necessary cash. In parallel, the solicitor of the buyer said that the buyer had gone on leave and had not instructed her before leaving. At that point it seemed to us that the buyer was not serious and that we should put the house back on the market without further ado. James was able to persuade us to stick with this buyer, and in the end he was absolutely right since 2 mortgages eventually came through for the buyer and completion was only delayed by a week. Throughout this very uncertain period James and his team had empathy, were very reassuring and always totally professional, which helped calm us down. In retrospect we think that with a different agent our sale would probably have gone belly up. Mike and Anne-Marie, Chesterton

"Cridland & Co. came highly recommended, and indeed their service was exceptional. They offered sound advice and guidance on the way to a very satisfactory sale and smooth completion. Not only that, but they went far beyond their obligations to negotiate on my behalf on the purchase of my ideal new property, even organising the survey for me - a full 360 degree service. I enthusiastically recommend Cridlands - and they're great, warm people too." Oliver Shaw, The Paddox, Oxford

We recently purchased our first home which was being sold by Cridlands. The whole team at Cridlands were amazing from viewing all the way through to completion. Amanda was very quick to respond with any queries we had from recommending surveyors to questions on completion. James went above and beyond to help throughout the purchase and even chased up with our solicitors when necessary, he really helped get the completion done as quickly as possible. Since purchasing we have been to James for advice on local handymen and builders, we really couldn't have asked for more! A massive thank you to Cridlands for making our first house purchasing experience so positive! Josh Challinor, buyer in Fritwell